ZTE Cymbal® LTE Support

Find device-specific support and online tools for your ZTE Cymbal LTE.

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Activation, Setup & User Guides

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

ZTE Cymbal User Guide (PDF)

This User Guide can help you get the most out of your device.

ZTE Cymbal® LTE - Activate / Set Up Device

Here's how to perform the initial setup of your Cymbal.

Back Up & Transfer Content

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

ZTE Cymbal® LTE - Move Music Files from Device

Here's how to transfer music files from your Cymbal to a computer.

ZTE Cymbal® LTE - Move Music Files to Device

Here's how to transfer music files from a computer to your Cymbal.

ZTE Cymbal® LTE - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your ZTE Cymbal to a computer.

ZTE Cymbal® LTE - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your ZTE Cymbal.

Basics

ZTE Cymbal Simulator: Charging Your Phone

Learn how to charge your ZTE Cymbal.

ZTE Cymbal Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your ZTE Cymbal.

ZTE Cymbal Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your ZTE Cymbal.

ZTE Cymbal Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your ZTE Cymbal.

Battery & Power

Turn Battery Optimization On / Off - Android™ (ZTE)

Battery optimization helps conserve battery power on your ZTE device and is turned on by default.

ZTE Cymbal® LTE - Format SD / Memory Card

Here's how to erase all data on the memory card of your Cymbal LTE.

ZTE Cymbal® LTE - Insert Battery

Here's how to insert the battery into your Cymbal.

ZTE Cymbal® LTE - Remove Battery

Here's how to remove the battery from your Cymbal.

ZTE Cymbal® LTE - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Cymbal.

Battery & Power Issues

ZTE Cymbal® LTE - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Cymbal.

Bluetooth

ZTE Cymbal LTE - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Cymbal on or off and make it visible to other devices for pairing.

ZTE Cymbal Simulator: Pairing with a Bluetooth® Device

See how to pair your ZTE Cymbal with your Bluetooth device.

ZTE Cymbal® LTE - Delete Paired Bluetooth® Connection

Here's how to delete a Bluetooth from your Cymbal.

ZTE Cymbal® LTE - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your Cymbal.

Calling & Dialing

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

ZTE Cymbal Simulator: Calling a Contact

An interactive guide on how to call a contact using your ZTE Cymbal.

ZTE Cymbal Simulator: Calling a New Number

Discover how to use your ZTE Cymbal to call a new number.

ZTE Cymbal Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your ZTE Cymbal.

ZTE Cymbal Simulator: Switching Between Calls

Learn how to switch between two phone calls on your ZTE Cymbal.

ZTE Cymbal Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your ZTE Cymbal.

ZTE Cymbal Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your ZTE Cymbal.

ZTE Cymbal® LTE - Answer Options

Here's how to set up answer options on your ZTE Cymbal.

ZTE Cymbal® LTE - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your ZTE Cymbal.

ZTE Cymbal® LTE - Call a Number

Here's how to call a number from your Cymbal.

ZTE Cymbal® LTE - Delete Call History

Here's how to delete the call history on your Cymbal.

ZTE Cymbal® LTE - Place a Conference Call

Here's how to place a conference call from your Cymbal.

ZTE Cymbal® LTE - Redial

Here's how to redial a number from your Cymbal.

ZTE Cymbal® LTE - Reset Call Timers

Here's how to reset call timers on your Cymbal.

ZTE Cymbal® LTE - Speed Dial

Here's how to assign a speed dial to a contact in your Cymbal.

ZTE Cymbal® LTE - View Call History

Here's how to view the call history on your Cymbal.

ZTE Cymbal® LTE - View Call Timers

Here's how to view call timers on your Cymbal LTE.

Calling & Messaging Issues

ZTE Cymbal® LTE - Unblock SIM PIN

Here's how to unblock the SIM PIN for your Cymbal.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

ZTE Cymbal Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your ZTE Cymbal.

ZTE Cymbal Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your ZTE Cymbal.

ZTE Cymbal Simulator: Recording a Video

Learn how to record a video using your ZTE Cymbal.

ZTE Cymbal Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your ZTE Cymbal.

ZTE Cymbal Simulator: Taking a Picture

Discover how to take a photo using your ZTE Cymbal.

ZTE Cymbal® LTE - Common Camera Settings

Here's how to change common camera settings on your Cymbal.

ZTE Cymbal® LTE - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your ZTE Cymbal to a computer.

ZTE Cymbal® LTE - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your ZTE Cymbal.

ZTE Cymbal® LTE - Record and Send Video via Messaging

Here's how record and send video via messages on your Cymbal.

ZTE Cymbal® LTE - Send Existing Picture via Messaging

Here's how to send a saved picture from the gallery of your Cymbal.

ZTE Cymbal® LTE - Send Existing Video via Messaging

Here's how to send a saved video from the gallery of your Cymbal.

ZTE Cymbal® LTE - Take and Send a Picture via Messaging

Here's how to take a picture and send it via text message on your Cymbal.

ZTE Cymbal® LTE - View Pictures / Videos

Here's how to view pictures and videos on your Cymbal.

Contacts

ZTE Cymbal Simulator: Adding a Contact

Learn how to add a new contact to your ZTE Cymbal.

ZTE Cymbal Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your ZTE Cymbal.

ZTE Cymbal Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your ZTE Cymbal without looking at it.

ZTE Cymbal Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your ZTE Cymbal.

ZTE Cymbal Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your ZTE Cymbal.

ZTE Cymbal® LTE - Add a Contact

Here's how to add a contact to your ZTE Cymbal.

ZTE Cymbal® LTE - Delete a Contact

Here's how to remove a contact from your ZTE Cymbal LTE.

ZTE Cymbal® LTE - Edit a Contact

Here's how to edit a contact on your Cymbal.

ZTE Cymbal® LTE - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your Cymbal.

Data

ZTE Cymbal® LTE - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your ZTE Cymbal LTE.

ZTE Cymbal® LTE - Turn Data On / Off

Here's how to turn mobile data for your Cymbal on or off.

ZTE Cymbal® LTE - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your Cymbal LTE.

Date & Time

ZTE Cymbal® LTE - Set Date and Time

Here's how to change the incorrect date and/or time on your Cymbal.

Device ID & Info

ZTE Cymbal® LTE - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (ESN / IMEI / MEID) for your Cymbal.

ZTE Cymbal® LTE - View Phone Info

Here's how to view device info (Model number, Baseband version, etc.) for your Cymbal.

ZTE Cymbal® LTE - View Phone Number

Here's how to view the phone number for your Cymbal.

Device Settings

ZTE Cymbal LTE - Adjust Display Settings

This feature is not available on this device.

ZTE Cymbal Simulator: Accessing Settings

Explore how to access settings on your ZTE Cymbal to change alert sounds, turn off GPS and more.

ZTE Cymbal Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your ZTE Cymbal by adjusting the screen timeout.

ZTE Cymbal Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your ZTE Cymbal.

ZTE Cymbal Simulator: Changing the Ringtone

Learn how to change the ringtone on your ZTE Cymbal.

ZTE Cymbal Simulator: Configuring Location Settings

Learn how to manage location settings on your ZTE Cymbal.

ZTE Cymbal Simulator: Managing Data Usage

Discover how to manage data usage on your ZTE Cymbal.

ZTE Cymbal Simulator: Performing a Factory Reset

Learn how to do a factory reset on your ZTE Cymbal.

ZTE Cymbal Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your ZTE Cymbal to Airplane mode.

ZTE Cymbal® LTE - Adjust Backlight

Here's how to adjust the backlight on your ZTE Cymbal.

ZTE Cymbal® LTE - Set Shortcut

Here's how to set a shortcut via a navigation key on your Cymbal.

ZTE Cymbal® LTE - Turn Airplane Mode On / Off

To turn Verizon network services on on/off or if they aren't functioning, view this info.

Email/Gmail

ZTE Cymbal® LTE - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Cymbal.

GPS & Location Based Services

ZTE Cymbal® LTE - Turn GPS Location On / Off

Here's how to turn GPS location services for your Cymbal on or off.

Home Screen

ZTE Cymbal Simulator: Managing Navigation Button Shortcuts

Learn to use shortcuts to navigate the screen on your ZTE Cymbal.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

ZTE Cymbal Simulator: Bookmarking a Website

Learn how to bookmark a website on your ZTE Cymbal, so it's easy to find later.

ZTE Cymbal Simulator: Clearing Browsing Data

A visual walkthrough of clearing browsing data in the web browser of your ZTE Cymbal.

ZTE Cymbal Simulator: Navigating to a Website

Discover how to find a website using your ZTE Cymbal.

ZTE Cymbal® LTE - Add a Browser Bookmark

Here's how to add a browser bookmark on your ZTE Cymbal.

ZTE Cymbal® LTE - Allow / Block Browser Cookies

Here's how to allow or block browser cookies if you can't browse the internet or view website images on your device.

ZTE Cymbal® LTE - Clear Temporary Internet Files

Here's how to clear temporary internet files if you're unable to browse the internet or a web page won't display.

ZTE Cymbal® LTE - Delete a Browser Bookmark

Here's how to delete a browser bookmark on your Cymbal.

ZTE Cymbal® LTE - Edit a Browser Bookmark

Here's how to edit a browser bookmark on your Cymbal.

ZTE Cymbal® LTE - Launch a Browser Bookmark

Here's how to launch a browser bookmark on your Cymbal.

ZTE Cymbal® LTE - Open Web Browser

Here's how to launch a web browser on your Cymbal.

Internet & Web Browser Issues

ZTE Cymbal® LTE - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your ZTE Cymbal LTE.

ZTE Cymbal® LTE - Turn Airplane Mode On / Off

To turn Verizon network services on on/off or if they aren't functioning, view this info.

Language

ZTE Cymbal Simulator: Changing the Language

Discover how to change the language settings on your ZTE Cymbal.

ZTE Cymbal® LTE - Language Selection

Here's how to change the language on your Cymbal.

Lock, Unlock, Password & Security

ZTE Cymbal Simulator: Setting Screen Security

A visual guide for setting screen security on your ZTE Cymbal to help protect your private information.

ZTE Cymbal Simulator: Unlocking the Screen

See how to unlock the screen on your ZTE Cymbal.

ZTE Cymbal® LTE - Lock Code

Here's how to set up a PIN to lock or unlock the screen on your Cymbal.

ZTE Cymbal® LTE - Set Up Phone Lock

Here's how to set up screen lock options on your Cymbal LTE.

ZTE Cymbal® LTE - Unlock Screen

Here's how to unlock the screen on your Cymbal.

Lost, Stolen or Damaged

ZTE Cymbal® LTE - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (ESN / IMEI / MEID) for your Cymbal.

ZTE Cymbal® LTE - View Phone Info

Here's how to view device info (Model number, Baseband version, etc.) for your Cymbal.

ZTE Cymbal® LTE - View SIM Card Number

Here's how to view the SIM card number on your Cymbal.

Memory/Storage

ZTE Cymbal LTE - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Cymbal.

ZTE Cymbal® LTE - Check Device Storage

Here's how to free up space if your Cymbal runs slow or crashes or resets, or you can't save media.

ZTE Cymbal® LTE - Memory Save Location

Here's how to save location settings on your Cymbal.

Music

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

ZTE Cymbal® LTE - Move Music Files from Device

Here's how to transfer music files from your Cymbal to a computer.

ZTE Cymbal® LTE - Move Music Files to Device

Here's how to transfer music files from a computer to your Cymbal.

ZTE Cymbal® LTE - Play Music Files

Here's how to play a music files on your Cymbal.

Navigating & Multitasking

ZTE Cymbal Simulator: Navigating a Feature Phone and Its Virtual Device

See how to navigate your ZTE Cymbal and its virtual device.

Operating System & Software

ZTE Cymbal LTE - Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

ZTE Cymbal® LTE - Auto Firmware Over-The-Air (FOTA) Upgrade

Here's how to do an OTA activation/software update on your Cymbal.

ZTE Cymbal® LTE - Install Device Software Update

Here's how to check for and install a software update on your Cymbal.

ZTE Cymbal® LTE - View Software Version

Here's how to view the software version on your Cymbal.

SIM Card

ZTE Cymbal Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your ZTE Cymbal.

ZTE Cymbal Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your ZTE Cymbal.

ZTE Cymbal® LTE - Enable / Disable / Modify SIM PIN

Here's how to modify the SIM PIN for your Cymbal.

ZTE Cymbal® LTE - Insert SIM Card

Here's how to insert a SIM card into your Cymbal.

ZTE Cymbal® LTE - Remove SIM Card

Here's how to remove the SIM card from your Cymbal.

ZTE Cymbal® LTE - Unblock SIM PIN

Here's how to unblock the SIM PIN for your Cymbal.

ZTE Cymbal® LTE - View SIM Card Number

Here's how to view the SIM card number on your Cymbal.

Software Issues

ZTE Cymbal® LTE - Install Device Software Update

Here's how to check for and install a software update on your Cymbal.

ZTE Cymbal® LTE - View Software Version

Here's how to view the software version on your Cymbal.

Sounds, Volume & Audio

ZTE Cymbal® LTE - Set Ringtones

Here's how to select a ringtone for your ZTE Cymbal.

ZTE Cymbal® LTE - Use Speakerphone

Here's how to use the speakerphone functionality on your Cymbal.

ZTE Cymbal® LTE - Volume Controls

Here's how to adjust volume controls on your Cymbal.

Text & Multimedia Messaging

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

ZTE Cymbal® LTE - Auto Receive Messages

Here's how to auto receive picture / video messages on your Cymbal.

ZTE Cymbal® LTE - Create and Send a Text Message

Here's how to create and send a text message on your Cymbal.

ZTE Cymbal® LTE - Delete Messages

Here's how to the delete messages on your Cymbal.

ZTE Cymbal® LTE - Record and Send Video via Messaging

Here's how record and send video via messages on your Cymbal.

ZTE Cymbal® LTE - Save a Picture / Video Message

Here's how to save a picture / video from messages on your Cymbal.

ZTE Cymbal® LTE - Send Existing Picture via Messaging

Here's how to send a saved picture from the gallery of your Cymbal.

ZTE Cymbal® LTE - Send Existing Video via Messaging

Here's how to send a saved video from the gallery of your Cymbal.

ZTE Cymbal® LTE - Take and Send a Picture via Messaging

Here's how to take a picture and send it via text message on your Cymbal.

ZTE Cymbal® LTE - Text Message Signature

Here's how to add a text message signature to your Cymbal.

ZTE Cymbal® LTE - View Text Messages

Here's how to view messages on your Cymbal.

Tips, Tricks & Shortcuts

ZTE Cymbal Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your ZTE Cymbal.

ZTE Cymbal® LTE - Capture a Screenshot

Here's how to capture a screenshot on your Cymbal.

Verizon Messages (Message+)

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Visual & Hearing Accessibility

ZTE Cymbal® LTE - Manage TTY Settings

Here's how to manage the TTY call settings for your Cymbal.

Wallpapers/Theme

ZTE Cymbal Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your ZTE Cymbal.

ZTE Cymbal® LTE - Set Wallpaper

Here's how to set or change the wallpaper on your Cymbal.