Select Your Device
Samsung Galaxy Note9
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
DROID DNA by HTC
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Verizon Wireless PC5750 PC Card
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Moto X™ - Designed by You (2nd Generation)
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Motorola RAZR V3m in Gray

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Apple Watch Series 3 Support Overview
[General Information]
Support page for the Apple Watch Series 3.

Activation, Setup & User Guides

Top 10 Things to Do with Your New iPhone X
[General Information]
Learn how to set up your new iPhone X with important features and functions. Get the most out of your new phone with this list of practical tips.
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Create Apple ID - Apple® iPhone®
[Device-Specific Instructions]
First time setup and activation - out of the box experience - Apple® iPhone® X
[Device-Specific Instructions]
Here's how to complete the full setup instructions if you're activating your iPhone X for the first time.
Set Up Device - Apple® iPhone® X
[Device-Specific Instructions]
Here's how to complete the initial setup of your iPhone X.
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.
What to expect when setting up your new phone
[Video]
Smart Setup makes it simple to setup your new phone. You can activate your new phone, backup and transfer content, and even trade-in your old phone.
Length: 1:48

Alerts & Reminders

Manage Audio Alerts - Apple® iPhone®
[Device-Specific Instructions]
Reminders - Apple® iPhone®
[Device-Specific Instructions]

Back Up & Transfer Content

Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Apple® iPhone®
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on your iPhone.
Download and Install Content Transfer App - Apple® iPhone®
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on your Apple iPhone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Basics

Apple iPhone FAQs
[FAQs]
Compare iPhone features. Learn about using iPhone on the Verizon Wireless network, including info on different iPhone models, iTunes®, Visual Voicemail and more.
Turn 4G LTE On / Off - Apple® iPhone®
[Device-Specific Instructions]
Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
View Roaming Carrier - Apple® iPhone®
[Device-Specific Instructions]
Here's how to view the current carrier settings used to ensure optimal network performance on your iPhone.
Apple® iPhone® X Simulator: Adding a City to Your Weather Feed
[Interactive Simulation]
Discover how to add a city to your weather feed on your iPhone X.
Apple® iPhone® X Simulator: Changing iPhone's Name
[Interactive Simulation]
Find out how to change the name of your iPhone X.
Apple® iPhone® X Simulator: Connecting a Streaming App to Apple TV
[Interactive Simulation]
Discover how to connect a streaming app to Apple TV using your iPhone X.
Apple® iPhone® X Simulator: Getting to Know the Back of Your iPhone
[Interactive Simulation]
Discover the features on the back of your iPhone X.
Apple® iPhone® X Simulator: Restarting Your Phone
[Interactive Simulation]
Discover how to restart your iPhone X.
Apple® iPhone® X Simulator: Setting Up iPhone with Quick Start
[Interactive Simulation]
See how to set up your iPhone X with quick start.
Apple® iPhone® X Simulator: Turning iPhone On and Off
[Interactive Simulation]
Learn how to turn your iPhone X on or off.
Apple® iPhone® X Simulator: Typing One-Handed with QuickType Keyboard
[Interactive Simulation]
Learn how to type one-handed using QuickType keyboard on your iPhone X.
Apple® iPhone® X Simulator: Understanding iPhone Buttons and Features
[Interactive Simulation]
An interactive map of the Home screen and buttons on your iPhone X.
Manually Select Roaming Carrier - Apple® iPhone®
[Device-Specific Instructions]
Here's how to manually choose a carrier if your iPhone shows 'No Service' or 'Searching' while roaming.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Battery Percentage - Apple® iPhone®
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery / Call Time / Data Usage - Apple® iPhone®
[Device-Specific Instructions]
Here's how to see charging status, battery life and which apps or processes use your iPhone's battery.
Battery Overview - Apple® iPhone® X
[Device-Specific Instructions]
Battery Percentage - Apple® iPhone® X
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Turn Bluetooth® On / Off - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your iPhone X with your Bluetooth device.

Calendar

Manage Calendar Events - Apple® iPhone®
[Device-Specific Instructions]
Set Default Calendar - Apple® iPhone®
[Device-Specific Instructions]

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To remove a temporary call or message block via the My Verizon website, check out this info.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Apple® Article - If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
[Device-Specific Instructions]
If you can't hear a person's voice clearly or hear crackling, static or experience poor voice quality while on a call or listening to a voicemail, view this info.
Activate Wi-Fi Calling - iOS
[Device-Specific Instructions]
Place a Conference Call - Apple® iPhone®
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Voice Roaming - Apple® iPhone®
[Device-Specific Instructions]
Here's how to troubleshoot calling and data issues on your iPhone when traveling internationally.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info.
Call a Number - Apple® iPhone®
[Device-Specific Instructions]
Plus (+) Dialing - Apple® iPhone®
[Device-Specific Instructions]
Turn Calls From Other Devices On / Off (Continuity) - Apple® iPhone®
[Device-Specific Instructions]
Here's how to make and receive calls on other Apple devices logged in to the same iCloud account.
Voice Dial - Apple® iPhone® X
[Device-Specific Instructions]

Camera, Photos & Videos

Record a Time Lapse Video - Apple® iPhone®
[Device-Specific Instructions]
Take a Panoramic Picture - Apple® iPhone®
[Device-Specific Instructions]
Play a Video - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Capturing a Slo-Mo Video
[Interactive Simulation]
Discover how to capture a slo-mo video on your iPhone X.
Apple® iPhone® X Simulator: Capturing a Time-Lapse Video
[Interactive Simulation]
Find out how to capture a time-lapse video on your iPhone X.
Apple® iPhone® X Simulator: Capturing a Video
[Interactive Simulation]
Learn how to record a video using your iPhone X.
Apple® iPhone® X Simulator: Sharing Pictures
[Interactive Simulation]
See how to share pictures on your iPhone X camera.
Apple® iPhone® X Simulator: Switching Between Rear and Front Cameras
[Interactive Simulation]
Learn how to change between front and rear view on your iPhone X camera.
Apple® iPhone® X Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your iPhone X.
Apple® iPhone® X Simulator: Using Live Picture
[Interactive Simulation]
See how to use live picture on your iPhone X.
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - Apple® iPhone® X
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Add a Contact - Apple® iPhone®
[Device-Specific Instructions]
Delete a Contact - Apple® iPhone®
[Device-Specific Instructions]
Edit a Contact - Apple® iPhone®
[Device-Specific Instructions]
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Apple® iPhone® X Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your iPhone X.
Apple® iPhone® X Simulator: Adding a Contact to Favorites
[Interactive Simulation]
See how to add a contact to a favorites on your iPhone X.
Apple® iPhone® X Simulator: Adding a Phone Number as a Contact
[Interactive Simulation]
See how to add a phone number as a contact to your iPhone X.
Apple® iPhone® X Simulator: Adding a Picture to a Contact
[Interactive Simulation]
See how to add a picture to a contact on your iPhone X.
Apple® iPhone® X Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your iPhone X without looking at it.
Apple® iPhone® X Simulator: Blocking and Unblocking a Contact
[Interactive Simulation]
Learn how to block or unblock a contact on your iPhone X.
Apple® iPhone® X Simulator: Changing Call Settings
[Interactive Simulation]
Learn how to change call settings on your iPhone X.
Apple® iPhone® X Simulator: Importing and Exporting Contacts
[Interactive Simulation]
Learn how to import and export your contacts on your iPhone X.
Apple® iPhone® X Simulator: Syncing Accounts
[Interactive Simulation]
Learn how to sync accounts on your iPhone X.
Apple® iPhone® X Simulator: Using Your Phone
[Interactive Simulation]
Learn how to make a call on your iPhone X.
View Contact Sync Source - Apple® iPhone®
[Device-Specific Instructions]
Here's how to view where an iPhone contact was imported from if it's linked with another contact.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Manage Data Usage - Apple® iPhone®
[Device-Specific Instructions]
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Data Roaming - Apple® iPhone®
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Apple® iPhone®
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
View Device ID (ESN / IMEI / MEID) - Apple® iPhone®
[Device-Specific Instructions]
Here's how to view the unique device ID (MEID or IMEI) assigned to your iPhone.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Apple® iPhone®
[Device-Specific Instructions]
View Phone Info - Apple® iPhone®
[Device-Specific Instructions]
View Phone Number - Apple® iPhone®
[Device-Specific Instructions]
View SIM Card Number - Apple® iPhone® X
[Device-Specific Instructions]

Device Search

Spotlight Search - Apple® iPhone®
[Device-Specific Instructions]

Device Settings

Reset All Settings - Apple® iPhone®
[Device-Specific Instructions]
Night Shift - Apple® iPhone®
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Turn Handoff On / Off - Apple® iPhone®
[Device-Specific Instructions]
Adjust Backlight - Apple® iPhone®
[Device-Specific Instructions]
Airplane Mode - Apple® iPhone®
[Device-Specific Instructions]
Restriction Settings - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Accessing Mobile Network Settings
[Interactive Simulation]
Find out how to access mobile network settings on your iPhone X.
Apple® iPhone® X Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your iPhone X to change alert sounds, turn off GPS and more.
Apple® iPhone® X Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
Learn how to adjust the screen timeout on your iPhone X.
Apple® iPhone® X Simulator: Backing Up iPhone with iCloud®
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your iPhone X.
Apple® iPhone® X Simulator: Changing Notification Sounds
[Interactive Simulation]
An interactive guide for changing the notification sounds on your iPhone X.
Apple® iPhone® X Simulator: Checking Your Device's Warranty Status
[Interactive Simulation]
Discover how to check the warranty on your iPhone X.
Apple® iPhone® X Simulator: Checking for and Installing System Updates
[Interactive Simulation]
Learn how to check for and install a system update on your iPhone X.
Apple® iPhone® X Simulator: Configuring LTE Settings
[Interactive Simulation]
Learn how to configure LTE settings on your iPhone X.
Apple® iPhone® X Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to manage location settings on your iPhone X.
Apple® iPhone® X Simulator: Managing Background App Refresh
[Interactive Simulation]
Explore how to manage the background app refresh on your iPhone X.
Apple® iPhone® X Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your iPhone X.
Apple® iPhone® X Simulator: Managing iPhone's Memory
[Interactive Simulation]
See how to manage your iPhone X's memory
Apple® iPhone® X Simulator: Managing the Battery
[Interactive Simulation]
Learn how to manage the battery on your iPhone X.
Apple® iPhone® X Simulator: Removing a Device from your Apple ID
[Interactive Simulation]
An interactive guide on how to remove a device from our Apple ID on your iPhone X.
Apple® iPhone® X Simulator: Resetting All Settings
[Interactive Simulation]
Learn how to reset all settings on your iPhone X.
Apple® iPhone® X Simulator: Resetting Network Settings
[Interactive Simulation]
See how to reset network settings on your iPhone X.
Apple® iPhone® X Simulator: Scheduling a Night Shift®
[Interactive Simulation]
Learn how to dim your lights by scheduling Night Shift on your iPhone X.
Apple® iPhone® X Simulator: Scheduling an Apple Support Call
[Interactive Simulation]
An interactive guide to scheduling an Apple support call m your iPhone X.
Apple® iPhone® X Simulator: Setting Up Face ID
[Interactive Simulation]
Explore how to set up Face ID on your iPhone X.
Apple® iPhone® X Simulator: Setting iPhone to Silent
[Interactive Simulation]
An interactive guide for setting your iPhone X to silent.
Apple® iPhone® X Simulator: Turning On Data Roaming
[Interactive Simulation]
See how to turn on data roaming on your iPhone X.
Apple® iPhone® X Simulator: Turning on Wi-Fi Calling
[Interactive Simulation]
See how to turn on wi-fi calling on your iPhone X.
Apple® iPhone® X Simulator: Using Airplane Mode
[Interactive Simulation]
An interactive guide for setting your iPhone X to Airplane Mode.
Update Carrier Settings - Apple® iPhone®
[Device-Specific Instructions]
Here's how to update carrier settings (Access Point Names, MMS settings) for your iPhone.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Delete Email Messages - Apple® iPhone®
[Device-Specific Instructions]
Create Gmail Account
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Remove an Email Account - Apple® iPhone®
[Device-Specific Instructions]
Fetch New Data - Apple® iPhone®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Forward an Email Message - Apple® iPhone®
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Reply to an Email Message - Apple® iPhone®
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Set Up Corporate Email (Exchange ActiveSync®) - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add a corporate / work / Exchange ActiveSync email account to your iPhone.
View Email Messages - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Adding a Corporate Email Account
[Interactive Simulation]
Learn how to access your work email on your iPhone X.
Apple® iPhone® X Simulator: Adding a Personal Email Account
[Interactive Simulation]
Discover how to access your existing email account on your iPhone X.
Apple® iPhone® X Simulator: Removing an Account
[Interactive Simulation]
Find out how to remove an email account with your iPhone X.
Apple® iPhone® X Simulator: Sending an Email with an Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your iPhone X.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Reset Location Warnings - Apple® iPhone®
[Device-Specific Instructions]

HD Voice

Apple® iPhone® X Simulator: Changing Account Settings
[Interactive Simulation]
Discover how to change email account settings on your iPhone X.
Apple® iPhone® X Simulator: Changing Inbox Views
[Interactive Simulation]
Discover how to change email inbox views on your iPhone X.

Home Screen

Display Icons - Apple® iPhone®
[Device-Specific Instructions]
Reset Home Screen Layout - Apple® iPhone®
[Device-Specific Instructions]
3D Touch - Apple® iPhone®
[Device-Specific Instructions]
Notification Center - Apple® iPhone®
[Device-Specific Instructions]
View Home Screen Panels - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Adding and Removing Home Screen Pages
[Interactive Simulation]
See how to add or remove a home screen page on your iPhone X.
Apple® iPhone® X Simulator: Creating Folders
[Interactive Simulation]
Find out how to create folders on your iPhone X to help organize your apps.
Apple® iPhone® X Simulator: Removing Widgets
[Interactive Simulation]
Find out how to remove widgets on your iPhone X.
Apple® iPhone® X Simulator: Using 3D Touch on the Home Screen
[Interactive Simulation]
Find out how to use 3D Touch on the home screen on your iPhone X.
Apple® iPhone® X Simulator: Viewing Your Notifications
[Interactive Simulation]
Discover how to view the notifications on your iPhone X.
Control Center - Apple® iPhone® X
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Set Up Personal Hotspot - Apple® iPhone®
[Device-Specific Instructions]
Personal Hotspot Settings - Apple® iPhone®
[Device-Specific Instructions]

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Edit a Browser Bookmark - Apple® iPhone®
[Device-Specific Instructions]
Delete a Browser Bookmark - Apple® iPhone®
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Add a Browser Bookmark - Apple® iPhone®
[Device-Specific Instructions]
Turn JavaScript On / Off - Apple® iPhone®
[Device-Specific Instructions]
Access Websites - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Bookmarking Websites
[Interactive Simulation]
Learn how to bookmark a website on your iPhone X, so it's easy to find later.
Apple® iPhone® X Simulator: Changing Content Settings
[Interactive Simulation]
Learn how to change content settings within Safari on your iPhone X.
Apple® iPhone® X Simulator: Clearing Browsing Data
[Interactive Simulation]
Discover how to find clear the browsing data on Safari® in your iPhone X.
Apple® iPhone® X Simulator: Managing Browser Tabs
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your iPhone X.
Launch a Browser Bookmark - Apple® iPhone®
[Device-Specific Instructions]
Web Browser - Apple® iPhone®
[Device-Specific Instructions]

Keyboard

Keyboard Settings - Apple® iPhone®
[Device-Specific Instructions]
Reset Keyboard Dictionary - Apple® iPhone®
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your iPhone X.
Apple® iPhone® X Simulator: Charging iPhone
[Interactive Simulation]
A visual guide on how to charge your iPhone X.

Lock, Unlock, Password & Security

Turn Off Passcode - Apple® iPhone®
[Device-Specific Instructions]
Lock / Unlock Screen Portrait Orientation Mode - Apple® iPhone®
[Device-Specific Instructions]
Here's how to fix your screen/display on your iPhone if it doesn't flip or rotate.
Apple® iPhone® X Simulator: Turning On Two-Factor Authentication
[Interactive Simulation]
A visual guide for turning on two-factor authentication on your iPhone X to help protect your private information.
Apple® iPhone® X Simulator: Turning Passcode On
[Interactive Simulation]
See how to turn on passcode on your iPhone X.
Face ID Settings - Apple® iPhone®
[Device-Specific Instructions]
Phone Lock - Apple® iPhone® X
[Device-Specific Instructions]
Set Up Face ID - Apple® iPhone®
[Device-Specific Instructions]
Turn Face ID On / Off - Apple® iPhone®
[Device-Specific Instructions]
Turn Off Passcode - Apple® iPhone® X
[Device-Specific Instructions]
Unlock Screen - Apple® iPhone® X
[Device-Specific Instructions]
Here's how to unlock your iPhone X if it is secured with a password, facial scan, etc.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Check Memory - Apple® iPhone® X
[Device-Specific Instructions]

Mobile Hotspot

Apple® iPhone® X Simulator: Setting the Password on Mobile Hotspot
[Interactive Simulation]
See how to set up a mobile hotspot password on your iPhone X.
Apple® iPhone® X Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your iPhone X as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Play Music Files - Apple® iPhone®
[Device-Specific Instructions]
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]

Navigating & Multitasking

Apple® iPhone® X Simulator: Adding Widgets
[Interactive Simulation]
Learn how to add widgets running on your iPhone X.
Apple® iPhone® X Simulator: Managing Open Apps
[Interactive Simulation]
Learn how to manage open apps that are running on your iPhone X.
Apple® iPhone® X Simulator: Managing Widgets
[Interactive Simulation]
Learn how to manage widgets running on your iPhone X.

Operating System & Software

Apple iOS 11 FAQs
[FAQs]
Essential iOS 11 info-which devices can get it, how to update, and key features like Maps lane guidance, Siri language translations and one-handed typing help
Software Update: Apple iPhone X
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - Apple® iPhone®
[Device-Specific Instructions]
iOS Updates - Apple® iPhone® X
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Inserting and Removing the SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your iPhone X.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Insert SIM Card - Apple® iPhone® X
[Device-Specific Instructions]
Remove SIM Card - Apple® iPhone® X
[Device-Specific Instructions]
View SIM Card Number - Apple® iPhone® X
[Device-Specific Instructions]

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Silent Mode - Apple® iPhone®
[Device-Specific Instructions]
Here's how to turn Silent Mode on or off if your phone doesn't ring or vibrate or you want it to.
Set Ringtones - Apple® iPhone®
[Device-Specific Instructions]
Speakerphone - Apple® iPhone®
[Device-Specific Instructions]
Here's how to utilize the speakerphone functionality on your iPhone.
Resolve Volume Issues
[Device-Specific Instructions]
Vibrate Mode - Apple® iPhone®
[Device-Specific Instructions]
Volume Controls - Apple® iPhone®
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Apple® iPhone®
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Turn SMS On / Off - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Blocking Messages
[Interactive Simulation]
Find out how to block texts using your iPhone X.
Apple® iPhone® X Simulator: Changing Message Settings
[Interactive Simulation]
Learn how to change message settings on your iPhone X.
Apple® iPhone® X Simulator: Deleting Conversations
[Interactive Simulation]
See how to delete conversations on your iPhone X.
Apple® iPhone® X Simulator: Hilding Alerts for a Message Conversation
[Interactive Simulation]
A visual guide for how to hide text alerts on your iPhone X.
Apple® iPhone® X Simulator: Saving Storage by Auto Deleting Old Conversations
[Interactive Simulation]
See how to auto delete old conversations on your iPhone X.
Apple® iPhone® X Simulator: Sending a Text with an Attachment
[Interactive Simulation]
Find out how to send a text message with an attachment using your iPhone X.
Apple® iPhone® X Simulator: Sending an Image and Saving Data
[Interactive Simulation]
Find out how to send images from your iPhone X.
Apple® iPhone® X Simulator: Sharing Your Location in a Messages Conversation
[Interactive Simulation]
Learn how to share your locaction using your iPhone X.
Apple® iPhone® X Simulator: Turning Off Group Message Notifications
[Interactive Simulation]
Learn how to turn off notifications for group messages from your iPhone X.
Apple® iPhone® X Simulator: Turning iMessage® On or Off
[Interactive Simulation]
A visual guide for how to turn iMessage on or off using your iPhone X.
Apple® iPhone® X Simulator: Using Quick Reply
[Interactive Simulation]
Find out how to use quick reply on your iPhone X.
Delete Message - Apple® iPhone®
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Apple® iPhone® X Simulator: Accessing Emergency Contacts
[Interactive Simulation]
Discover how to manage your emergency contacts on your iPhone X.
Apple® iPhone® X Simulator: Adding a Facebook Account
[Interactive Simulation]
Discover how to add a Facebook account on your iPhone X.
Apple® iPhone® X Simulator: Adding a Stock
[Interactive Simulation]
Discover how to add a stock on your iPhone X.
Apple® iPhone® X Simulator: Adding a Twitter Account
[Interactive Simulation]
Discover how to add a Twitter account on your iPhone X.
Apple® iPhone® X Simulator: Capturing and Editing a Screenshot
[Interactive Simulation]
Discover how to capture and edit a screenshot on your iPhone X.
Apple® iPhone® X Simulator: Creating a List
[Interactive Simulation]
Discover how to create a list on your iPhone X.
Apple® iPhone® X Simulator: Creating a Medical ID
[Interactive Simulation]
Learn how create a medical ID on your iPhone X.
Apple® iPhone® X Simulator: Customizing Control Center
[Interactive Simulation]
Discover how to customize control center on your iPhone X.
Apple® iPhone® X Simulator: Deleting a List
[Interactive Simulation]
Discover how to delete a list on your iPhone X.
Apple® iPhone® X Simulator: Deleting a Reminder
[Interactive Simulation]
Discover how to delete a reminder on your iPhone X.
Apple® iPhone® X Simulator: Logging Out of Facebook
[Interactive Simulation]
Discover how to logout of Facebook on your iPhone X.
Apple® iPhone® X Simulator: Managing Your Emergency Contact info
[Interactive Simulation]
Discover how to manage your emergency contact info on your iPhone X.
Apple® iPhone® X Simulator: Managing Your Medical ID
[Interactive Simulation]
Find out how to manage your medical ID on your iPhone X.
Apple® iPhone® X Simulator: Managing Your Voice Memos
[Interactive Simulation]
Discover how to manage your vcoie memos on your iPhone X.
Apple® iPhone® X Simulator: Performing a Factory Reset
[Interactive Simulation]
Discover how to perform a factory reset on your iPhone X.
Apple® iPhone® X Simulator: Posting Facebook Status Updates
[Interactive Simulation]
Discover how to post Facebook status updates on your iPhone X.
Apple® iPhone® X Simulator: Recording a Voice Memo
[Interactive Simulation]
Discover how to record a voice memo on your iPhone X.
Apple® iPhone® X Simulator: Setting a Reminder
[Interactive Simulation]
Discover how to set a reminder on your iPhone X.
Apple® iPhone® X Simulator: Tweeting
[Interactive Simulation]
Discover how to tweet on your iPhone X.
Apple® iPhone® X Simulator: Using 3D Touch for Communication
[Interactive Simulation]
Learn how to use 3D Touch for you communication on your iPhone X.
Apple® iPhone® X Simulator: Using 3D Touch in an App
[Interactive Simulation]
Learn how to use 3D Touch in an app on your iPhone X.
Apple® iPhone® X Simulator: Using Emergency SOS
[Interactive Simulation]
Discover how to use emergency SOS on your iPhone X.
Apple® iPhone® X Simulator: Using the Control Center
[Interactive Simulation]
Discover how to use the control center on your iPhone X.
Apple® iPhone® X Simulator: Using the Find iPhone App
[Interactive Simulation]
Find out how to use the find iPhone app on your iPhone X.
Apple® iPhone® X Simulator: Viewing Health Data
[Interactive Simulation]
Learn how to view health data on your iPhone X.
Capture a Screenshot - Apple® iPhone® X
[Device-Specific Instructions]
Set Up Printing - Apple® iPhone®
[Device-Specific Instructions]
Here's how to set up your iPhone for printing.

Visual & Hearing Accessibility

TTY Settings - Apple® iPhone®
[Device-Specific Instructions]
Guided Access Settings - Apple® iPhone® X
[Device-Specific Instructions]
RTT/TTY Settings - Apple® iOS Devices
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your iPhone X.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Reset Network Settings - Apple® iPhone®
[Device-Specific Instructions]
Wi-Fi Sync with iTunes - Apple® iPhone®
[Device-Specific Instructions]
Here's how to allow wireless syncing between your iPhone and a computer via Wi-Fi.
Add a Wi-Fi Network - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add an available Wi-Fi network to your iPhone.
Turn Wi-Fi Calling On / Off - Apple® iPhone®
[Device-Specific Instructions]
Here's how to turn Wi-Fi Calling for your iPhone on/off.
Remove Wi-Fi Connection - Apple® iPhone®
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Apple® iPhone®
[Device-Specific Instructions]
Apple® iPhone® X Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Find out how to use your iPhone X to connect to a Wi-Fi network, so you can access the internet without using data.
Apple® iPhone® X Simulator: Turning Off Wi-Fi Assist
[Interactive Simulation]
Learn how to turn off wi-fi assist on your iPhone X.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
  • Smart Setup
    Get your new phone up and running
    with our step-by-step setup guide.

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