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Top 10 Things to Do with Your New Smartphone

Congratulations on your new smartphone! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Whether this is your first smartphone or you're an experienced smartphone user, the topics below can help you get more out of your new phone.

1. How to transfer contacts

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Download the Verizon Content Transfer app to your old phone from the Google Play™ Store or Apple® App StoreSM.
  2. Activate your new phone and download the Content Transfer app.
  3. Follow the prompts on both phones to transfer your content using the app.

For step by step instructions on using the app, including a how-to video, visit Transfer Contacts & Other Content Between Phones.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new phone, keep your content secure with Verizon Cloud. You can get 5 GB of free Verizon Cloud storage if you have The Verizon Plan.



2. Activate your phone

Activating your new smartphone is a necessary step to get started. Here are a few things you can do to ensure the activation process is simple and seamless:

  1. Turn off your old phone prior to turning on and activating your new phone.
  2. Fully charge your new phone before starting the activation process.
  3. Determine if your new phone requires a SIM card. The SIM card may already be installed or you may need to insert it into the SIM card tray on your new phone. For instructions on installing a SIM card, visit your phone's Interactive Simulator.
  4. Follow the activation instructions that came with your new phone.
  5. Use Verizon Cloud or Backup Assistant Plus to restore contacts and media on your new phone.

Learn more about activating your phone >



3. Protect your privacy and phone

Take steps to keep you phone safe and secure.

  • Prevent unauthorized use of your phone by setting up lock screen security. You can choose to require a PIN, password or pattern in order to unlock your phone. Some devices even offer fingerprint security. For instructions on how to secure your lock screen, visit your phone's Interactive Simulator.

  • Avoid a damaged phone and cracked screen by adding a case and screen protector. See which cases and protection accessories are available for your smartphone. 

  • Guard your phone from dangerous files with the Verizon Support & Protection app for Android and iOS. Stay safe from adware, spyware, malware and viruses. If you lose your phone you can remotely lock it and locate it on a map or by activating an alarm.

  • Make sure to get device insurance in case it’s lost, stolen, damaged or becomes defective. We recommend Total Mobile Protection which comes with extended device warranty, personalized tech support with Tech Coach and the Verizon Support & Protection Premium app.


4. Connect your email accounts

Get ready to read and send email from your new smartphone. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Setup can be as simple as tapping your phone's email app and entering your login information.

Note: Setup can vary based on which phone and email client. Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

For instructions on email setup, visit your phone's Interactive Simulator.



5. Download apps

What can you do with your new smartphone? With so many apps to pick from, the possibilities are endless. Choose from a huge selection to fill a variety of needs, like increasing your productivity, improving your health, tracking daily tasks and gaming.

You can search for, browse, review, buy and download apps by visiting:

For further instructions on downloading apps, visit your phone's Interactive Simulator.

Need app ideas? Explore our recommended apps for each operating system.



6. Understand data usage

Your phone uses data when you do things like browse the web, stream music, play videos and send emails on the go. Different apps and activities will use varying amounts of data, and it's important to monitor your data usage and keep it within your monthly limit.

Our Data Calculator can help you estimate how much data you need based on your device activity. You can view your data usage and set usage alerts in My Verizon, and on your device with the My Verizon app.

To help conserve your data usage:

  • Connect to Wi-Fi for data heavy activities like streaming music or video.
  • Turn on settings that alert you to switch to Wi-Fi if attempting data heavy activities.

Learn more about monitoring data usage >



7. Set up HD Voice

HD Voice provides natural-sounding audio and video calling that’s as simple as making a call. You can use your 4G LTE data connection while on a phone call and make a conference call with up to six people.

If you have a compatible device you can turn it on in your phone’s Settings menu or from the Products & Apps page in My Verizon and the My Verizon app for Android and iPhone.

To learn more about HD Voice refer to our FAQs:



8. Pair with a Bluetooth accessory

Bluetooth is a wireless networking technology that lets you connect your phone to other wireless devices such as headsets, speakers, headphones, fitness bands and even other phones.

To pair with a Bluetooth device:

  1. In Settings, turn your phone's Bluetooth on and tap to scan for devices
  2. Make sure the other Bluetooth device is in discover mode.
  3. Select the appropriate Bluetooth accessory.
  4. Enter your PIN number, if requested.

Note: Common manufacturer-set PINs are 0000 and 1234.

Once a Bluetooth accessory has been paired with your phone, it can be used with the phone, without the need for re-pairing, assuming the appropriate profile exists for the required service.

Learn more about Bluetooth and pairing >



9. Maximize battery life

Most smartphones are powered by a rechargeable, standard Li-Ion battery. With proper care, and by adjusting a few settings on your phone, you can easily prolong your battery's life and extend time between charges.

To maximize battery life:

  • Keep your battery cool.
  • Recharge your battery using the smart charger that came with your phone.
  • Adjust the brightness on your screen to the lowest comfortable level.
  • Turn off battery draining features including Wi-Fi, Bluetooth, GPS and live wallpapers.
  • Close apps when you're not using them to keep them from running in the background.

Learn more about battery usage >

To troubleshoot battery issues, visit your phone's Troubleshooting Assistant.



10. Explore additional support resources and tools

Need more help with your new smartphone? There are additional support resources and tools accessible from your phone, online and at your local Verizon store.



Apple, and iPhone are registered trademarks of Apple Inc.
Android is a trademark of Google, Inc.

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