Managing Your Account

Managing your Verizon account has never been easier. Change your plan, pay your bill, upgrade a device or add a line in My Verizon or the new My Verizon app.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
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Samsung Galaxy S® 6
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DROID TURBO 2
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Apple® iPhone® 5
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Samsung Galaxy J3 (2016)
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LG G4™
DROID MAXX by MOTOROLA
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Droid Turbo by Motorola
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Apple® iPad® 2
LG Revere® 3
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Google Pixel
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Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
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Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
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LG V10™
Apple® iPhone® 4
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Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
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Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
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Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola moto e4 plus™ Prepaid
ASUS ZenPad™ Z8s
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
ASUS ZenFone™ AR
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force edition
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Account Details

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. View up to 18 months of past charges. See a bill summary, charges by line, and usage details for specific lines.
Assign Account Manager FAQs
[FAQs]
Learn how to give another person the ability to make changes to your account online, what they can and can't do, and more.
Verizon Smart Rewards Terms & Conditions
[Important Consumer Information]
Terms & Conditions that govern your participation in the Verizon Smart Rewards Program.
Basics Guide - Midwest
[PDF]
Quick reference guide for getting started with your new phone.
Basics Guide - Northeast - Region specific
[PDF]
Quick reference guide for getting started with your new phone.
Basics Guide - S Georgia (region specific)
[PDF]
Quick reference guide for getting started with your new phone.
Can I add data to my current plan?
[Community]
If I keep my currrent plan can I add data and how much is it...maybe to go to shared unlimited data
Can I have different plans for different lines on my account?
[Community]
Can I have different plans for different lines on my account?
Can I re-activate my device the same day I suspend it?
[Community]
This is probably a stupid question but if I suspend a device for 'Other' reasons, can I make it active again in the same day or so I have to wait a certain period? Also, if I suspend my device does it erase my phone history, apps, setup, etc.?
Can I use my normal calling plan while in Hawaii?
[Community]
does my verizon wireless work under my normal usa plan while i am in hawaii and calling the mainland?
Do I still have 'friends & family' calling?
[Community]
I used to have friends and family calling on Nationwide 450, but I saw a chart that suggests I no longer have that.
Do I use data while using a wi-fi device?
[Community]
do I use data while using a wifi device?
How do I add my wife to my account?
[Community]
How do I get my wife's name on the account?
How do I change the email on my account?
[Community]
how do I change email address on account?
How do I check to see how much data I'm using for my security camera?
[Community]
How do I check  on my phone the data usage its costing me to view my camera?
How do I find out when I can upgrade?
[Community]
How do I find out when I can upgrade?
How do I get more Data?
[Community]
How do I get more Data?  How do I change from 3 GB to 6 GB plan?
How do I get the employee discount on non-unlimited plans?
[Community]
When I tried to switch today from the old 3GB Medium Plan to the new 4GB Medium Plan, a message said I would receive "0% of my New York State Employee Discount".  I see several threads about the lack of employee discount on the new Unlimited plans, but nothing about the other plans.  Is it correct...
How do I know if my phone is protected under my current plan?
[Community]
my phone got cracked at work, I know i pay insurance every month. So how do I get my phone replaced?
How much are the data overages charges on a family plan?
[Community]
I cant seem find how much the data overage charges are for a family plan ?   Does anyone know ?    Thanks.
Is it possible to have two numbers on one device?
[Community]
I currently have two numbers (1-personal and 1-business), and I'm wondering if there's a way to combine voice and text for both?
Is the push to talk charge $5 per person or account?
[Community]
is it 5 dollars per phone or 5 per account
Is there a limit to how many times I can switch data plans in a year?
[Community]
Can I switch to a lesser data plan without fees (i.e., from unlimited to 8GB/month)?  Is there a limit to how many times I can switch data plans in a year?
What Does Data Mean?
[Community]
I know how this sounds but I am new to technology. Does the data just cover internet usage or more?
What does the unlimited plan include?
[Community]
I am thinking of switching to an unlimited plan for my entire family. We have  6 lines. Previously I was told we would not be able to receive any discounts for unlimited. Is this still true? Will the $100 for data cover my entire family?
Where can I see a list of all the plans and their most recent cost?
[Community]
Can someone show me a list of all plans and their costs? Verizon does not make it easy to find.
Why Are All My Lines Showing Zero Usage?
[Community]
Why are all of my lines showing zero usage in the view usage section? I know that is impossible!!
Why isn't the ringtone I want downloading?
[Community]
I bought a ringtone & it wouldn't download...it said go to my music inbox & download. ..stumped
Will I lose my employee discount if I retire?
[Community]
DOES RETIREMENT FROM HOSPITAL COST MY DISCOUNT?
Will my data from June that rolled over into July roll over into August if not used?
[Community]
Will my data from June that rolled over into July roll over into August if not used?
​Will I have Verizon service in Alaska?
[Community]
Will I have Verizon service in Alaska?

Account Owner/Manager Member

Assign Account Manager FAQs
[FAQs]
Learn how to give another person the ability to make changes to your account online, what they can and can't do, and more.

Account Owner/Manager Member

Can I view text messages from another device on my plan?
[Community]
I'm trying to veiw text messages from another device on my plan without looking through their phone, is there a way that i can do that?
Can the account manager see text records?
[Community]
My friend wants to get a shared phone plan (iPhone 7 or 6S). Its the unlimited monthly plan, but we're putting it on his card and I'll just give him the cash to pay my half. My concern- he is nosy. I found out you can retrieve text records if you are the account manager. Or, the phone numbers you...
Can you set data usage limits per phone?
[Community]
Can you set an data usage limit per phone?
How can I become an account owner?
[Community]
Hi There, I was mistakenly signed up for a business account and neither my wife nor I can become an account owner. We also can't sign up for account manager status. Have tried resetting our online account, spent hours on phone etc and nothing helps. Any ideas?cheersPaul
How can I see calls made and received from a previous month?
[Community]
i want to print call logs from previous months, how can i do that?
How do I find out who the Account Owner is?
[Community]
I have a NATIONWIDE FOR BUS 200 SHARE plan that I need to become an Account Manager and get a pin so that I may actually see what specific charges I am paying through autopay. Because of the security restrictions on this account, I am not able to find someone at Verizon who can help me SEE MY BILL. ...
Where do I find my call and text message log?
[Community]
I just need to see a list of my recent calls in an dout, as well as icoming and outgoing text messages. omeone has been using my phone and I want proof. Thaks for you help.   

Address Information

How to Change Billing or Service Address
[Video]
If you move, you can change your billing or service address in a snap with My Verizon. Watch this video to see how.
Length: 1:16
Change Billing Address FAQs
[FAQs]
Learn about changing your billing address online in My Verizon. Updating your billing address helps ensure you receive your important account information.
Customer Relocation Program FAQs
[FAQs]
Learn more about the Customer Relocation Program from Verizon Wireless, which can help when you're moving or just changing your billing address.

Alerts & Notifications

My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
How do I stop data usage alerts on all my devices?
[Community]
How do I stop other devices from getting data usage alerts and payment alerts
Will I get a notice on my phone when my data is nearly gone?
[Community]
Will I get a notice on my phone when my data is nearly gone?

Documents & Receipts

My Documents and Receipts FAQs
[FAQs]
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Rebates FAQs
[FAQs]
Learn about managing your rebates online, including how to submit a rebate, check its status and check your rebate card balance.
How do I find my call and text history?
[Community]
i need to get last 4 month all phone call and text history

Privacy Settings

Relevant Mobile Advertising FAQs
[FAQs]
Frequently Asked Questions about Relevant Mobile Advertising.
Business and Marketing Insights FAQs
[FAQs]
Learn more about Business and Marketing Insights.
Device Installment Privacy Notice FAQs
[FAQs]
Learn more about the Device Installment Privacy Notice, the types of information we collect, and how it is used.
Can I bypass the new voice mail update?
[Community]
Verizon updated my voice mail and now it takes so long to hear my messages.  Before the update, Verizon voicemail would tell me how many new messages there were.  Now, it tells me # of new messages, and for each message, it spells out the number, the time called and length of each message. I...
Do time restrictions stop Snapchats?
[Community]
Do time restrictions affect snap chat and other activity or just iMessage? I want the ability to restrict usage entirely at certain times. Except for trusted numbers.
How do I delete my call history from my account?
[Community]
How do you remove the call history off your account
What is s3.amazonaws?
[Community]
I'm getting a popup in my android browser telling me I have won some kind of prize. VZProtect doesn't find the program that is doing this. Is Verizon working on a fix? Assistance with s3.amazonaws pop-up | Android Forums

Security & Fraud

Fraud FAQs
[FAQs]
Frequently asked questions about fraudulent phone use and scam emails and text messages. Learn how to protect your account and what to do if you're a victim of cellular cloning or fraudulent emails or text messages.

Security and Fraud

How do I check for a good IMEI?
[Community]
buy on ebay if IMEI is good.  how do i check
How do I get my PUK code?
[Community]
I somehow locked my phone messing with my settings and need my PUK security code and idk what that is or how to get that info HELP

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