Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Moto Z Play Droid Edition
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 4
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® SE
Google Pixel
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Apple® iPad® 2
Droid Turbo in Ballistic Nylon
Moto Z Force Droid Edition
Samsung 3G Network Extender
Samsung Galaxy J3 V
Verizon Jetpack® MiFi® 6620L
LG G3
LG G4™
Verizon Ellipsis® 8
Droid Turbo by Motorola
Samsung Galaxy Core Prime™
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4s
Apple® iPhone® 4
Samsung Galaxy J3 (2016)
LG Revere® 3
Samsung Gusto® 3
Google Pixel XL
Samsung Galaxy Note7
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung Galaxy S6 edge +
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX 2
Verizon MiFi® 4G LTE Global USB Modem U620L
HTC Desire® 526
LG G Vista
Hum by Verizon
LG V10™
LG Optimus Zone™ 3 Prepaid
LG G5
Samsung 4G LTE Network Extender
Pantech 4G LTE Global USB Modem UML290
Brigadier™ by Kyocera
Ellipsis™ Jetpack® MHS800L
Verizon LTE Internet and Home Phone
Verizon Wireless Home Phone
V20™
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
GizmoGadget™ by LG
GizmoPal® 2 by LG
Moto Z Droid Edition
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Convoy™ 3
Stylo™ 2 V
Verizon Ellipsis® 10
GizmoPal™
DuraXV
LG K8 V
Samsung Convoy® 4
LG G Pad 8.3 LTE
LG Extravert™ 2
Casio G'zOne Commando® 4G LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Microsoft Lumia 735
HTC One® (M8)
Moto G™ by Motorola
Verizon 4G LTE Broadband Router
Verizon 4G LTE USB Modem 551L
Casio G'zOne Ravine® 2
DROID ULTRA by MOTOROLA
Nexus 6
HTC Desire® 530
Moto G Play
LG K4™ LTE
HTC One M9
iPad® Pro
Samsung Galaxy Note® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
Gear S®
Sony Xperia® Z3v
PRIV™ by Blackberry®
Samsung Brightside™
Moto X™ (2nd Gen.)
DROID RAZR by MOTOROLA
Galaxy Note® Edge
iPad® Air 2
Apple® iPad® mini with Retina display
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto® 2
LTE Internet (Installed)
Nokia Lumia 928
Moto X™ by Motorola
HTC Desire® 626
DROID TURBO 2 - Designed by You
DROID INCREDIBLE 4G LTE by HTC
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Exalt™
Microsoft Surface 3
Verizon Wireless AirCard® 595
Galaxy Tab E
Samsung Intensity™ II
Galaxy Tab E (8.0)
BlackBerry® Bold™ 9930 smartphone
Ellipsis™ Jetpack® MHS815L
Nokia Lumia 822
HTC One®
LG Optimus Zone™ 2 Prepaid
Moto E™ Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon SureResponse®
DROID by MOTOROLA
HTC 10™
LG Revere®
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Terra™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 2 (7.0)
Kyocera DuraXV+
LG Optimus Exceed™ 2
LG Cosmos™ 2
Blackberry Classic
Samsung Convoy™
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
Apple® iPad® Air™
LG Accolade™
Ellipsis® Kids
LG Revere® 2
Samsung Galaxy S® III mini
Samsung Galaxy Tab S2
LG enV®3
LG Exalt™II
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
DROID DNA by HTC
ZenPad™ Z8
Verizon Wireless USB760 Modem
G Pad™ 10.1 LTE
ZenPad™ Z10
Apple® iPad® with Wi-Fi + 4G
HTC One® (M8) for Windows®
LG G Pad™ X8.3
Samsung Galaxy S® 4 mini
Lancet™ for Android™
Apple® iPad® mini
Enact™ by LG
Samsung Galaxy Tab®
Motorola RAZR V3m
Dell™ Vostro™ V13 Laptop
Samsung Galaxy Tab® 4 (10.1)
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
Samsung Gusto®
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab® (10.1)
iPad® mini 4
Lancet™
Lucid™3 by LG
Casio G'zOne Ravine®
Motorola XOOM™ 4G LTE
Hydro ELITE by KYOCERA
Pantech Breakout™
DROID BIONIC by MOTOROLA
Samsung Haven™
Lucid™ by LG
LG Cosmos™
LG 4G LTE USB Modem VL600
Apple® iPad® with Retina display
LG Vortex™
HTC One® remix
DROID X by MOTOROLA
Samsung Illusion™
Watch Urbane™ 2nd Edition LTE
Samsung Galaxy Stellar™
BlackBerry® Z30 smartphone
LG VX8300
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
LG enV®2
Motorola MOTO™ W755
DROID 4 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
DROID X2 by MOTOROLA
LG VX5500
LG enV® TOUCH
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
LG Extravert™
Galaxy Nexus by Samsung
Verizon Wireless UMW190 Global USB Modem
HTC One® max
Lucid™2 by LG
DROID INCREDIBLE by HTC
Motorola Barrage™
Samsung Intensity™
Spectrum™ 2 by LG
iPad® mini 3
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
Nokia 2366i
Samsung Fascinate™
Samsung Knack™
Samsung Alias™ 2
LG Cosmos™ Touch
Moto X™ - Designed by You (2nd Generation)
LG Optimus Zone™
Nokia Lumia 2520
BlackBerry® Bold 9650 smartphone
Pantech Hotshot™
DROID 3 by MOTOROLA
LG Migosm
HTC Desire® 612
BlackBerry® Pearl™ Flip 8230 smartphone
Google Nexus 7
Pantech Perception™
Samsung SCH-u340
Pantech Jest™ 2
LG VX8360
Samsung Galaxy Note® Pro
Verizon Converged VOIP Device
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless AirCard® 595U USB Modem
HTC Rhyme™
HP Spectre x2
LG VX5400
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Motorola W385
Sony Xperia® Z2
Samsung Galaxy™ Stratosphere™
DROID CHARGE by SAMSUNG
BlackBerry® Tour™ 9630 smartphone
Samsung Galaxy Camera®
Pantech Marauder™
Casio G'zOne Rock™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Gear S2 classic
Samsung ATIV SE™
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Verizon Wireless USB720 Modem
Moto X™ - Designed by You
Spartan GoCam™
Casio G'zOne Brigade®
LG VX8350
Intuition™ by LG
Delphi Connect
Samsung ATIV Odyssey™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Alias™
HTC Rezound™
Samsung Galaxy View
BlackBerry® Storm2™ 9550 smartphone
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
Samsung Juke
Luge™ by Motorola Prepaid
DROID 2 by MOTOROLA
Apple® iPad®
Verizon Wireless Coupe™
Motorola XOOM™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Reality™
LG Ally™
Samsung SCH-u410
Pantech Crux™
Motorola Adventure™ V750
Motorola MOTO™ VU204
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
LG Voyager™
Sierra Wireless AirCard® 555D
LG Enlighten®
Samsung Galaxy Tab® (7.7)
Verizon Wireless PC5750 PC Card
Spectrum™ by LG
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Casio EXILIM
Samsung SCH-u430
LG Dare™
Revolution™ by LG
Verizon Wireless UM150 USB Modem
Casio G'zOne Ravine® 2 Non-Camera
LG Chocolate® Touch
Samsung Galaxy Note® 10.1
BlackBerry® Torch™ 9850 smartphone
Motorola V325
HP® Mini 1151NR Netbook
Sony Xperia® PLAY
Verizon Wireless Salute™
HTC Trophy™
Motorola MOTOKRZR K1m
Verizon Ellipsis™ 8 HD
DROID PRO by MOTOROLA
Samsung SCH-u540
BlackBerry® Curve™ 8530 smartphone
LG Optimus Exceed™
Verizon Wireless CDM8975
Samsung SCH-a870
Samsung Omnia® II
LG Chocolate®
DROID XYBOARD 10.1 by MOTOROLA
LG VX3200
Samsung Zeal™
LG enV®
Motorola E815
Sharp KIN™ ONE
G'zOne Boulder™ Black and Silver
Samsung N150 Netbook
Motorola Entice™
LG VX5200
Verizon GizmoTab™
LG Versa™
Motorola MOTO™ Z6c World Edition
LG VX5300
BlackBerry® Curve™ 9370 smartphone
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola W315
Sierra Wireless AirCard® 580
Blackberry Classic Non-Camera
LG VX8700
LG VX4500
Motorola RAZR V3m in Gray
Motorola V325i
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-a930
LG VX3300
LG Glance™
HP Elite x2 1012
Verizon Wireless Razzle™
Pantech PN-820
Motorola Rival™
Nokia 6015i Prepaid
Verizon Wireless V740 ExpressCard
Samsung Gem™
HTC Apache XV6700
DROID XYBOARD 8.2 by MOTOROLA
LG Chocolate® 3
Nokia 2605 Mirage
Samsung FlipShot®
HP® Pavilion dm1-3010nr Notebook
LG VX4650
DROID ERIS by HTC
Samsung Continuum™
DROID R2D2 by MOTOROLA
Pantech PN-215
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Samsung SCH-u550
Motorola RAZR V3c
LG Fathom®
Motorola V710
LG VX6000
Samsung SCH-a310
Motorola V60s
Pantech PN-210
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Samsung Gleam®
LG V
Samsung Glyde™
Motorola CITRUS™
Nokia 6205
Gateway® LT2016u Netbook
Nokia 7705 Twist™
Samsung i700 Pocket PC
Nokia 3589i
Verizon Wireless Adamant™
Samsung Omnia®
Sharp KIN™ TWO
HTC Merge®
Samsung SCH-a850
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Compaq® Mini CQ10-688nr Netbook
Kyocera KX414
LG VX9400
Verizon Wireless PN-300
LG Clout™
Samsung Sway™
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
BlackBerry® 8830 World Edition smartphone
Verizon XU870 Global ExpressCard®
Kyocera K323
Motorola MOTO Q™ music 9m
Nokia 7205 Intrigue™
Samsung i600 Smartphone
Sharp KIN™ TWOm
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless CDM8950
Kyocera KPC650
Nokia 2128i
Verizon Wireless V640
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Trance™
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Samsung SCH-a650
BlackBerry® 7750
Kyocera SE47
Samsung Saga™
Motorola V265
HP® Mini 110-3098NR Netbook
Verizon KPC680 ExpressCard®
Samsung SCH-a530
Nokia 2285
Nokia 6215i
Samsung SCH-i730
Nokia 6315i
Motorola T720
LG VENUS™
Samsung SCH-n330
Motorola Q™
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Samsung SCH-a990
Motorola T730
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Nokia 6236i
Samsung Rogue™
BlackBerry® 7250
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Motorola V65p
Motorola MOTORAZR maxx Ve
Motorola V276
LG VX8100
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KX1v
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Kyocera KX2
Motorola T300p
Kyocera K404
Motorola C343
Motorola V120e
Kyocera KX444
Motorola MOTOSLVR L7C
LG VX4700

Charges on the Bill

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. See a bill summary, charges by line, and usage details for specific lines. View up to 18 months of past charges.
How to Pay Bill FAQs
[FAQs]
Pay your bill online using My Verizon. Learn how to set up Auto Pay, pay by mail, by phone, or at a Verizon Wireless store.
Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
Understanding Data Usage
[Video]
Watch this video to learn how much data is used when doing things like downloading music, or streaming video to make sure you're on the right plan for you.
Length: 1:27
# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.
My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
Overview of the New Online Bill
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Length: 3:32
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Taxes and Surcharges Estimator
[Online Tool]
Our Tax and Surcharge Estimator lets you view an estimate of your tax rates and surcharges based on your location and type of device.
Arbitration and Mediation FAQs
[FAQs]
Information about arbitration and mediation for disputes with Verizon Wireless.
Am I eligible for a corporate discount on a more everything share plan?
[Community]
Hi i recently switched over to verizon and signed up for the more everything plan including 10gb of data and 2 lines of service. I brought devices over, so i am currently receiving a 25$ discount per line for "month to month" service. My corporate discount was validated in late January, and im now being...
Are charges on my bill for the upcoming month or previous month?
[Community]
This may seem like a dumb question but is your Verizon bill each month for the upcoming month or the prior month's usage?
Auto payment was not working for Jan payment. Who should I contact?
[Community]
Suddenly autopayment was skipped for Jan 2014.  And I see $5 late fee on Feb bill.  What happened?My autopay is set for Bank checking account  and I don't see any notices.
Billing Disputes
[General Information]
Learn the information you will need before you contact Verizon Wireless about a billing dispute.
Can I backdate payments if I switch to a smaller plan?
[Community]
Currently, I am on a 4GB Share Everything plan.  I have my iPhone 5s on it and occasionally tether my iPad mini to the phone's Hotspot.  No streaming typically.  Just some web browsing. I typically use right around 2GB per month.  Sometimes a little under.  Sometimes just...
Can I bill accessories to my account?
[Community]
Can I bill accessories to my account and be paid for by my deposit refund.?
Can a Fios and a wireless account be combined onto one bill?
[Community]
Just wondering! I don't see anything on My Verizon to set this up myself.
Discounts by Verizon Wireless
[General Information]
Learn about the discounts available to you on the premium products & services offered on the largest high-speed wireless network in America.
Does verizon charge you for 411 calls?
[Community]
I too am new to Verizon, received my 3rd bill this week, and could not, initially, identify the charge of $ 1.99 under "voice".It is in fact a charge for having called 411. I think that equates with gas stations charging you for air.I will NEVER again dial 411 from my Verizon phone.
How do I access message data from last month's bill?
[Community]
How do I access message data from last month's bill?
How do I know if I have Asurion insurance for my cell phones?
[Community]
Do I have Asurian insurance for my cell phones?
How do I know if a credit has been added to my bill?
[Community]
 Does this mean I have an extra 56.07 in my account or is that what I still need to pay?
How do I see specific charges and credits for one of my lines?
[Community]
How do I figure out what specifically are the charges under vzw and other charges and credits?
How long will it take for an employee discount to appear on my bill?
[Community]
How long does it take for Verizon to approve your discount by submitting your paystub on line? I submitted my paystub on 4/17 and it's still pending.
How much does Verizon charge for data overages?
[Community]
I am currently 3.3 gb over on my plan (I use the 4g wifi unit).  I cannot find what Verizon charges for overage.  Can anyone answer this for me? I just need to know what Verizon charges for going over on a data plan.  I am 3.3 gb over.  Thanks
How much will I be charged for a data overage?
[Community]
When my data is close to going over, I have been prompted that I purchase additional Gigs at $15 each or $20 for 5 gigs.  If I do nothing and let the overage occur, is the cost $15/gig until my monthly data reset date?  Or is there an additional charge?  Thanks.
How much will Verizon charge me for a cracked screen?
[Community]
i am upgrading from a galaxy s4 to an s6 edge, and verizon is making me send my old s4 back because it has been less than 2 years since i got it. the s4 has a cracked screen. how much will verizon charge me for the cracked screen?
If I upgrade my data plan and chose the back-date option, will I have to make another payment?
[Community]
Im close to going over my data, and am currently on the 3GB $60 plan. That no longer exists and I have the option to upgrade to the new 4GB plan (same price). I HAVE ALREADY PAID THIS MONTH, but have 4 days left till reset. If I upgrade and choose the back-date option, will my current payment status transfer...
Is my bill for the previous month?
[Community]
My contract ends March 19. But my bill will be ready March 14. Is this bill for the previous month or is it for the upcoming month. Would I have to call verizon to cancel my service on the 19th. Or can the carrier I'm going to do that for me. I don't want to pay my bill if I'm not going to use it much...
Is the billing period the same every month?
[Community]
As we try to get the most out of our new iPhone 6's on d Shared Family Plan, the data usage is a BIG deal. The TXT messages from Verizon are helpful to keep us aware of data usage. Does the plan reset on the same day each month? Are monthly resets on Dec. 26th. . . will it always be the 26th?
Is there a Charge for receiving international calls?
[Community]
Is there a charge on calls received from other countries?L
Is there a grace period before a late fee is applied after the due date?
[Community]
Is the grace period 5 days before a late fee is applied after the "due date"?
Is this a phishing email?
[Community]
Got an Email today from what looks like Verizon that says they tried to use my CC to pay may bill and it was declined. Don't pay by CC so loos like scam to me! Be aware!
Understanding Your Verizon Bill
[PDF]
Learn about your Verizon Wireless bill, including account charges and credits, shared usage, monthly charges and more.
What are the changes in the fees when I move to another state?
[Community]
does anyone have a history of how your bill changed after to moving from 1 state to another?
What is CL DELIVER?
[Community]
Can I finally get a clear answer on what CL DELIVER means on my bill every month? Seem to just get unclear and confusing answers. I just looked and there were calls placed from my home earlier today and throughout last month that it say CL DELIVER....what's weird is a call was made one minute...second...
What time of day will my data roll to the new period?
[Community]
Today is the end of my billing period and I am pushing my data limit.  What time of day (and time zone) does it roll to the new billing period?
When does my billing cycle reset?
[Community]
My plan cycle ends on the third,  what time of day does it end, I am close to my data limit, what time do I go on my next month's data allotment?
When my contract is up will my bill become due immediately?
[Community]
When I switch does my bill become due immediately? If I don't pay off the full balance when its due is there a late fee?
Where on my bill can I see my employee discount?
[Community]
Please show me on my bill where I am getting credit for my work discount?
Why am I still being charged if my service is suspended?
[Community]
I suspended service on one of my devices.  I don't see a difference in my bill.  Why?
Why did my Bill go over?
[Community]
My monthly plan is @ $80/m.I got a bill for $107 this month.I kept my subscription suspended for a month.How do I get a written explanation of the $27 extra on my bill?Manik
Why didn't I see a credit on my first bill?
[Community]
I have had my new phone and plan for less then twenty four hours and now see I owe $105. One day? After reading everything about billing I'm still confused how signing up for a plan that would (total) $55 plus tax per month, how it became $105 due now. I also don't see my billing credit of $100 that Walmart...
Why do I keep getting recurring data charges at the same times?
[Community]
I would like to know why, for the past 4 days, one of the phones on our plan suddenly shows data charges occurring at 1:13am, 7:13am, 1:13pm and 7:13pm. Every day, same times, different data amounts. The user of this phone knows of no reason this should be happening.
Why do I see a negative number in my Verizon?
[Community]
I went to pay my phone bill on my Verizon  account after I did it showed a negative with the numbered  amount I paid in green what is that I went to pay it again it just added that to it still in negative verizonwireless-admin
Why do I see messages from 000-004-0404 on my bill?
[Community]
I see a lot entries for messages from the number, 000-004-0404, on my bill when I view it online.   I do not see these messages on my phone.  What's the deal?
Why do I see picture or video messages on my bill?
[Community]
Under the "Messages" tab on my bill as I look through the itemized part I'll see "Picture/Video" at various times of the day, but there are no pictures or videos showing up on the device it shows that it was texted to.  Could it be misidentifying a text or an iMessage as a picture or video? ...
Why don't I see the employee discount on my bill?
[Community]
I sent my email verification from my employer last month, but I don't see my discount on my bill, why?
Why has a number I regularly text stopped showing up on my bill and usage log?
[Community]
A number that is a regularly texted number has suddenly stopped showing up on my bill and usage log. I am confused about why this is happening and is there a way to fix it?
Why is there no employee discount on my first bill?
[Community]
I have been notified approval for my employee discount but it is not reflected in my bill.  Has anyone else encountered this?
Why was I billed for a month before I started with Verizon Wireless?
[Community]
My wife and I started a Verizon Wireless account for two smart phones with 6GB shared data on January 19 - just over one month ago. I just received an e-mail saying my bill was ready.  When I went to log in, I saw the following: Bill Period: December 20, 2013 - January 19, 2014 - Balance...
Why won't the employee discount show up on my bill?
[Community]
My account was verified to be eligible for a discount through my employer,  but the discount doesn't show up on my bill. Who can I contact?
Will Verizon refund my early termination fee if I reactivate service within 30 days?
[Community]
I recently switched from Verizon after over 10 years (had this line since high school). I've been gone less than a month. I didn't know about the More Everything Plan and the Discounts you get with Edge when I made the switch. Looking at what is now a much cheaper service with more stuff than I was getting,...
Will an employee discount be reflected on my next bill?
[Community]
I just validated my employee discount today and my bill is due in 9 days. Will my discount be on this bill or do I have to wait?
Will my service be disconnected if I only pay part of my bill?
[Community]
Say my bill is 150 could I pay a 125 and still have service just wondering
Would Verizon charge a cash processing fee if I pay in-store?
[Community]
Can Verizon charge money for trying to pay bill in cash?

Online Bill

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. See a bill summary, charges by line, and usage details for specific lines. View up to 18 months of past charges.
Overview of the New Online Bill
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Length: 3:32
Print Your Past Bills with My Verizon
[Video]
My Verizon is the answer to conveniently find and print your past Verizon Wireless bills. View your bills from the last 18 months ' 24 hours a day, seven days a week. Watch this video to see how easy it is.
Length: 0:30
Can I get a detailed bill?
[Community]
How do u view detailed messages on bill
How can I pay my bill when I am abroad and locked out of my account?
[Community]
I need to pay my bill for Verizon mobile number (I have the mobile phone number and the account number with me) but unfortunately all the methods require some form of login. Right now login is difficult because I've either been locked out of my account or my information hasn't been updated accurately. Either...
How can I view previously paid bills?
[Community]
I'm trying to find paid bills (preferably pdf's) on here. We no longer get paper bills and I need something itemized to show my employer for reimbursement.
How do I change the credit card on my account?
[Community]
I need to change my credit card number
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?
How do I view my bill?
[Community]
I am the account owner yet I have no say on what happens with my account and have no way of viewing my bill.
How do I view recent bills?
[Community]
How do I view all recent bills
How do you view a list of calls on your bill?
[Community]
how can u get a list of calls with phone numbers like they used to have on bills in the past?
Is it possible to view my payment history further back than 12 months?
[Community]
Is it possible to view my payment history further back than 12 months?
Is there a way for me to see my data usage by date?
[Community]
Is there a way for me to see my data usage by date?
When looking at my call log, what does "CL Deliver" mean?
[Community]
When looking at my call log, what does "CL Deliver" mean?
Where can I find a copy of my text, data and call record from January 2016?
[Community]
Need a copy of my usage from January 2016 with specific times sent/received for texts, calls and data usage if that's possible. A police officer gave me a citation for "using my phone" while driving and I definitely wasn't, I hope to be able to show this from my usage records. Where can I find this? Thanks!...
Why can't I view my usage history?
[Community]
Can't view my usage details on last month's bill.
Why do past bills in My Verizon show the "Pay Now" button?
[Community]
I like doing business online, and My Verizon has a very good interface. I do have a question, though. When I look at past bills in My Verizon, the "Pay Now" button is still active. Is there a reason why? Should it not indicate that bill was paid? My feeble mind was a bit confused! ;o)Thank you!
Will the content of messages I have sent show up on my bill?
[Community]
Does my actual messege show up on the bill or is it just the number

Paper Bill

Understanding Your Paper Bill
[Video]
This video details the Verizon Wireless paper bill option and how to interpret all of the data.
Length: 2:07
Can I receive a paper bill for my prepaid phone?
[Community]
My driver's license is expiring soon, and I'm wondering if I can get a bill for my prepaid phone, to use as proof as address.  I have no other bills in my name, and cannot have any of the household bills changed into my name either.  My phone bill is my really my only hope. 
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?

Paper-free billing

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. See a bill summary, charges by line, and usage details for specific lines. View up to 18 months of past charges.
How to Pay Your Bill Online - Video
[Video]
Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52

Paperless Billing

How do I enroll in Paper-free Billing?
[Community]
How do I enroll in the paperless billing program . I hear there is an additional 3% discount above our corporate discount. I enjoy saving our renewable resources,vnot to mention my garbage bill.
How do I sign up for Paper-free Billing?
[Community]
how do I go paperless billing

Streamlined Billing

Streamlined Billing for Business FAQs
[FAQs]
Learn about different billing options for your business and how you can reduce paper usage.
Can I make multiple payments towards my bill?
[Community]
Hi everyone! Just wanted to know if I can pay a bill for a specific month 2-3 different times before my due date? Like if the bill is $100 can I pay $50 this week then $50 next week? Thanks! It would really be a big help!
How do I see a less detailed version of my bill?
[Community]
please this is just too much paper as i prefer this over the paperless
My son wants to move his line to his own plan with Verizon. Will we have to pay an ETF on that line?
[Community]
I have four lines on our plan, one of which belongs to our now-adult son. If he drops off of my plan early but creates his own account with his existing number with Verizon, will there be an early termination fee?
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    After bill credit.

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