Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Charges on the Bill

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. View up to 18 months of past charges. See a bill summary, charges by line, and usage details for specific lines.
How to Pay Bill FAQs
[FAQs]
Save time by paying your bill in My Verizon. Establish a recurring payment with Auto Pay, or set up a promise to pay.
Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Understanding Data Usage
[Video]
Watch this video to learn how much data is used when doing things like downloading music, or streaming video to make sure you're on the right plan for you.
Length: 1:27
# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.
My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Overview of the New Online Bill
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Length: 3:32
Taxes and Surcharges Estimator
[Online Tool]
Our Tax and Surcharge Estimator lets you view an estimate of your tax rates and surcharges based on your location and type of device.
Arbitration and Mediation FAQs
[FAQs]
Information about arbitration and mediation for disputes with Verizon Wireless.
Billing Disputes
[General Information]
Learn the information you will need before you contact Verizon Wireless about a billing dispute.
Can I access a listing the overage charges?
[Community]
Is there a listing of the overage charges?
Can I delete calls from the message log on my bill?
[Community]
Is it possible to edit/delete call or message logs from bill?
Can I get a breakdown of my first bill?
[Community]
Can you give me a break down of my first bill?
Can I keep my bill credit on my Device Payment Plan?
[Community]
If I start a DPP with this Black Friday deal ($18 bill credit per month) of $10 per month and break my phone, can I switch back to an old phone I already own without losing the $18 bill credit per month? I just want to make sure I wouldn't lose the $18 bill credit if I am forced to activate an old phone....
Discounts by Verizon Wireless
[General Information]
Learn about the discounts available to you on the premium products & services offered on the largest high-speed wireless network in America.
Do I have to pay the activation fee for every bill?
[Community]
Maybe it's a stupid Question, but am I going to pay an activation fee every bill?
Do calls placed to 911 show up on the outgoing call detail of the monthly billing statement?
[Community]
Do calls placed to 911 show up on the outgoing call detail of the monthly billing statement?  And if so, when did Verizon begin recording? Other internet search back to 2015 would seem to suggest 911 calls will not be listed, but I would like some form of confirmation to know.  Thanks.
Do voice usage charges apply on holidays?
[Community]
do voice usage charges apply on holidays
Does Everyone Have A Line Access Charge?
[Community]
Does everyone get a line access charge, mine is 40 dollars
Does m2m Calling Use My Minutes?
[Community]
as i am checking my use on the lines. i see that the people who are on verizon and i see it says Off Peak and m2m calling on the same numbers that on on verizon. why is this and is it using my minutes?
How Can I Tell If A Call Is Incoming Or Outgoing On My Bill?
[Community]
HOW CAN I TELL IF A PHONE CALL IS INCOMING OR OUTGOING ON MY BILL?
How Long Will It Take For Credit To Be Adjusted On My Bill?
[Community]
It says in the terms that I will be credited the monthly bill for my iPhone 7 I traded up for on black Friday. It also states the credits will take 2-3 cycles to apply. Will I be retro credited for the first couple cycles that I'm still paying cash for?
How can I view my usage from the previous cycle?
[Community]
How do I look at usage from the pervious cycle on a certain line?
How can we see which device used which data?
[Community]
My roommate and I are on the same plan. We recently moved and did not have wifi the first month so we had a lot of overages as expected. But we wanted to see the usage by phone for the last bill so we could divide it evenly. How do I view that now that we started a new month?
How do I check data utilization for previous billing cycles?
[Community]
How do I check my data utilization for previous billing cycles????
How do I see a list of all my calls made?
[Community]
I would like look at all calls made in the last 3 months.
How do I see call logs from this Bill Cycle?
[Community]
I need to see call log i have made since july 20  how do i see them
How do I see iMessages on my bill?
[Community]
How do I view my sons iMessages and get them to show up on the bill as a text I want to be able to track his activity
How do I see individual charges for each line?
[Community]
How can I view the individual charges for each of the lines?My company reimburse  us for certain lines and I need to know what I am paying for each line. Please help me get the information.Thank you.
How do I see usage from last month?
[Community]
How do i see usage from last month, 6/13/17-7/13/17 ?  They have the data, why can't I see it?
How is the Time shown for calls on my bill determined?
[Community]
What is the time shown on my bill when calls and texts are made. Is it based on time zone the phone is in or where it is base. John
How much am I paying per month for the iPhone?
[Community]
How much do I pay for my iPhone per month
Is the 'mobile protection' charge on my bill for insurance?
[Community]
Can you tell me on my bill my one phone 7281 is being chgd $11.00 monthly is this insurance on the phone it said mobil protection Thanks Jim
Understanding Your Verizon Bill
[PDF]
Learn about your Verizon Wireless bill, including account charges and credits, shared usage, monthly charges and more.
What Are Usage And Purchase Charges On My Bill?
[Community]
I noticed that my bill went up by about $2 or so this month. No big deal, but I was curious as to why, so I noticed there was about a $2 charge under "usage and purchase charges." That category doesn't show up under any of my old bills. Neither my wife (the only other person on my plan) nor I know what...
What are these strange numbers listed on my phone bill?
[Community]
why would a number appear on the bill as 999-999-9999, 000-000-0000, or 111-111-1111?
What constitutes 'data' on my bill?
[Community]
What does Data mean on a Bill?
What does it mean when I have a credit balance on my account?
[Community]
I have a -$785 Credit Balance on my account what does that mean?
What is 'vzw wrls apo cc vision?'
[Community]
What is vzw wrls apo cc vision on my credit card?
What is a line access fee?
[Community]
What is an access fee
What is a line access fee?
[Community]
My first bill is yet to be due.  I just noticed this "line access fee" that I've read is to be able to text and call.  BUT my data package says that text and calls are included in that!  Why is there this extra fee?  I will be paying for the phones each month, and for the data package,...
What is the $15 usage fee?
[Community]
I have a $15 megabite usage charge on my bill, what is this for?
What is the Line Access Fee?
[Community]
On a serious note what is this ridiculously named "line access fee" really about? is it just some other random name for them to create something to charge us and extra $20.00 per month, even tho your phone's paid off? I'm here in the republic of South Korea and there's no such thing as a "Line access...
What is the line access fee?
[Community]
what is Line Acess Fee ?
What is the monthly mobile protection charge I see on my phone?
[Community]
What is the monthly mobile protection plan I see on my phone?
What is the smart phone line access fee?
[Community]
What exactly is the $40 charge that says Smartphone Line Access? Is that basically the privilege of using Verizon? It's in addition to my $30 charge for the everything plan of talk and text
When Will My iPhone Credit Show Up On My Bill?
[Community]
I traded phone and got approval for $650 credit. When and how will this show up on my bill? Thanks.
Where Can I Find My Account Number On My Bill?
[Community]
Where can I find my Account Number on my Bill?
Why Am I Not Seeing My Autopay Discount?
[Community]
I just switched to the new unlimited plan from the L plan, but I am not seeing the $5.00 autopay discount that I was told I would get. My autopay is set up with my checking account, so no issue there. Paper billing is already set up as well.
Why Don't All My Devices Have The Same Access Fee?
[Community]
I have 5 devices on my plan, why do 3 devices have 20 dollar access fee and 2 have 40 dollar access fee? shouldn't all devices have the same access fee?
Why am I being billed 3 days earlier now?
[Community]
Why am I being billed 3 days earlier now?  Please explain the reason.
Why are my Line Access Fees different?
[Community]
Why does one of the phones on my account have a LAF that's double what each of the others is?
Why are my access charges different on different devices?
[Community]
my access charge is 40 dollars on my S6, but only 20 dollars on my other smartphone. Why ?
Why are there reconnect fees?
[Community]
On my last bill I have a reconnect fee on each of my phone lines. I was late, but made the payment before the phones were ever disconnected--so why is that fee on my account?
Why did I get charged an overage for .001 of data?
[Community]
I set up my FamilyBase to turn data off at 6 GB, which is my limit. My last bill included a $15 charge for 6.001 of data. Why didn't FamilyBase stop my data at 6 GB? That was the whole point of setting a limit!
Why do I see so much data use at night?
[Community]
I keep going over my data limit and try to make sure I'm on wifi so I looked at the data Log for all three phones to see what is happening. I found a lot of entries in the logs that were in the real early AM (i.e., 2:00, 3:00, 4:00, etc) when we are all asleep. It shows for each phone line. Does anyone...
Why do zeros show up as a phone number on my bill?
[Community]
how come all zeros show up on my bill only on certain numbers under my husbands account?  I never have zeros under my accout
Why don't I see the phone insurance on my bill?
[Community]
On my billing, I don't see the insurance coverage that I have for my devices.
Why is my bill due before service starts?
[Community]
Why is my bill due 5 days before the day I started
Will I Be Charged For Usage If I Erase The Texts After Sending?
[Community]
If is send a text message, mobile to mobile, and then later decide to erase/delete the sent message, does it still show up in the total message count?
Will I be charged a billing fee?
[Community]
I can get a better price for my residential service  but I will not be able to get One-Bill from Verizon on this new price.  If I switch to new bill will I be charged a billing fee from Verizon Wireless since they will have to bill me each month - I will set up as paperless and auto pay as I...
Will I get charged for incoming calls I don't answer while abroad?
[Community]
Is there any charge for an incoming call from the U.S. while I'm abroad, if I do not answer the call and just let it go to voicemail?
Will I have to pay tax on the full price of a discounted device?
[Community]
I recently purchased and iPhone 7 plus to upgrade from my 6. Going through the process, the entire time the system told me I owe $30 for the upgrade fee only, and with tax and whatever else it came out to $40.02 when I paid online. Today I find out that it was actually $78, $48 of which is sales tax....
Will I still pay a $40 line access fee per phone once my 2 year contract expires?
[Community]
Will I still pay a $40 line access fee per phone once my 2 year contract expires?
Will the Caller Name ID show up on my bill?
[Community]
Will the name of the caller show up on my phone bill as it shows up on my caller id screen on my phone?  Example: Phone bill shows the number you get a call from, instead will it show their name?
Would I pay the same amount if I switched to the Medium Plan?
[Community]
I get some sort of discount on my current 50 dollar plan of  3 GB  and end up paying 41.50. Would I end up paying 41.50 per month if I switch to the Medium plan?

Online Bill

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. View up to 18 months of past charges. See a bill summary, charges by line, and usage details for specific lines.
Overview of the New Online Bill
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Length: 3:32
Can I get my bill to show itemized text messages?
[Community]
I need a breakdown of texts made/received since February of 2016. Not the content of the message, just the number texted, time and date. The reason is, I am going through a divorce and my attorney has given me his bill for $40,000 !! Most of our discussions were via text so I need to check his records...
Can I get printed statements from past years?
[Community]
Can Verizon email or let me know how I can get a print out of statements paid for year 2015 for tax purposes
Can I view credit card information from last month's bill payment?
[Community]
How do I get cr card information from last month bill payment so I can pay my bill this month bill being that I don't have the card info with my self
How Can I Pay Off My Device Online?
[Community]
how do i payoff a device online?
How Do I Print Out My 2016 Bill Summary?
[Community]
I would like a print a copy of my 2016 Bill payments
How can I look at an itemized bill on-line or the app like I used to get in the mail?
[Community]
How can I look at an itemized bill on-line or the app like I used to get in the mail??
How can I see how much I owe on my device?
[Community]
Need breakdown of money owed on phones
How can I see the charges for my monthly bills?
[Community]
Since I have gone paperless, how can I view the individual charges for each phone on my account for the 2016 year?
How do I compare my data usage to previous months?
[Community]
I used to be able to monitor the usage on my account across 6/9/12 months.  Since they've instituted this new "summary" billing I can't find any of this information - only how many minutes I have left until the end of the month (not helpful).  How do I find the usage data that is comparable...
How do I find my data usage history?
[Community]
how do i find a historical view of data usage?
How do I see my full bill?
[Community]
I need to see my full bill
How do I see my whole bill?
[Community]
I would like to view the whole bill from purchase of phones with line fees and data from the day that I got my contract.
Is it possible to see bills and usage from 5 months ago?
[Community]
is it possible to go back and see bills and useage from 5 months ago till present
When Will I receive my Bill?
[Community]
When are bills received, is it before the end of a billing cycle or at the end of the month?
Where Can I Find The Recipt For My Purchased Device?
[Community]
can you tell me where we  purchased our phone? I thought my husband paid for that phone upfront
Where Can I Obtain Copies Of My Paid Bills?
[Community]
Where can I obtain copies of all my bills paid and equipment purchases from Verizon for the year 2016?
Why Was The Bill Layout Changed?
[Community]
Why did you take off the previous month amount paid that needs to be on the bills when you receive it
Why am I no longer receiving a printed monthly bill?
[Community]
Why am I no longer receiving a printed monthly billing?  The billings stopped about 6 mos ago and those were our prompts to pay the bill.
Why hasn't my new bill appeared yet?
[Community]
Usually a new bill populates by now (due date was back on the 8th), but when I logged in to see if I could go ahead and pay my bill, I got an alert saying my next bill will be available on March 16. Why is that? Will I end up paying for an extra month of service? All help is appreciated!
Will I save on my bill if I pay on My Verizon?
[Community]
do u save on your bill if paid on my Verizon vs Bill in mail?

Paper Bill

Understanding Your Paper Bill
[Video]
This video details the Verizon Wireless paper bill option and how to interpret all of the data.
Length: 2:07
Can I Get Paper Billing?
[Community]
Can I receive a paper billing or do I have to change carriers? I have not received electronic billings for 2 months .
Can I get printed statements from past years?
[Community]
Can Verizon email or let me know how I can get a print out of statements paid for year 2015 for tax purposes
When Will I receive my Bill?
[Community]
When are bills received, is it before the end of a billing cycle or at the end of the month?

Paper-free billing

View Bill Online FAQs
[FAQs]
Learn about viewing your bill online. View up to 18 months of past charges. See a bill summary, charges by line, and usage details for specific lines.
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52
How to Pay Your Bill Online - Video
[Video]
Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
Paper-free Billing FAQs
[FAQs]
Find out more about our paper-free billing option in order to reduce clutter and simplify how you view your monthly Verizon Wireless bill.
Why am I no longer receiving a printed monthly bill?
[Community]
Why am I no longer receiving a printed monthly billing?  The billings stopped about 6 mos ago and those were our prompts to pay the bill.

Streamlined Billing

Streamlined Billing for Business FAQs
[FAQs]
Learn about different billing options for your business and how you can reduce paper usage.
  • kids gather around their phone
    Getting your kid a phone can
    help you.

    We have five reasons why.

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