Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
Samsung Galaxy Tab® 4
Motorola V325xi

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Account Sync Settings - LG V30®
[Device-Specific Instructions]
Add an Existing Google™ Account - LG V30®
[Device-Specific Instructions]
Create a New Google™ Account - LG V30®
[Device-Specific Instructions]
LG V30 User Guide (PDF)
[PDF]
This LG V30 User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.
Set Up Device - LG V30®
[Device-Specific Instructions]
Here's how to perform a quick setup and activation on your LG V30.
Turn Off Android® Device Protection - LG V30®
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your LG V30.
Turn On Android® Device Protection - LG V30®
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your LG V30.

Alerts & Reminders

Manage Alerts / Notifications - LG V30®
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Move Music Files from Device - LG V30®
[Device-Specific Instructions]
Move Music Files to Device - LG V30®
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG V30®
[Device-Specific Instructions]
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices
Transfer Content with LG Mobile Switch app
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
LG V30 Simulator: Charging Your Phone
[Interactive Simulation]
Learn how to charge your LG V30.
LG V30 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG V30.
LG V30 Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
Discover more about the back of your LG V30.
LG V30 Simulator: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your LG V30.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Battery Overview - LG V30®
[Device-Specific Instructions]
Extend Battery Life - LG V30®
[Device-Specific Instructions]
Power Saver Settings - LG V30®
[Device-Specific Instructions]
Turn Power Saver On / Off - LG V30®
[Device-Specific Instructions]
View Battery Status - LG V30®
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG V30 with your Bluetooth device.
Send Contact via Bluetooth® - LG V30®
[Device-Specific Instructions]
Turn Bluetooth® On / Off - LG V30®
[Device-Specific Instructions]

Calendar

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Add a Speed Dial - LG V30®
[Device-Specific Instructions]
Auto Reject or Ignore Call - LG V30®
[Device-Specific Instructions]
Call History - LG V30®
[Device-Specific Instructions]
Call a Number - LG V30®
[Device-Specific Instructions]
DTMF - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG V30.
LG V30 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your LG V30 to call a new number.
LG V30 Simulator: Calling with HD Voice
[Interactive Simulation]
Discover how to make a call in HD Voice on your LG V30.
LG V30 Simulator: Calling with Video
[Interactive Simulation]
Learn how to make a video call on your LG V30.
LG V30 Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG V30.
LG V30 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG V30.
LG V30 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG V30.
LG V30 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG V30.
LG V30 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Learn how to turn HD voice on and off on your LG V30.
LG V30 Simulator: Turning On WiFi Calling
[Interactive Simulation]
Discover how to turn on wifi calling on your LG V30.
LG V30 Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your LG V30.
LG V30 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG V30.
Place a Conference Call - LG V30®
[Device-Specific Instructions]
Redial - LG V30®
[Device-Specific Instructions]
Remove a Speed Dial - LG V30®
[Device-Specific Instructions]

Calling & Messaging Issues

Unblock SIM PIN - LG V30®
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your LG V30.
LG V30 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your LG V30.
LG V30 Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
An interactive guide on how to change the size of your pictures or videos with your LG V30.
LG V30 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG V30.
LG V30 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG V30.
LG V30 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG V30.
LG V30 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG V30.
LG V30 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG V30.
LG V30 Simulator: Transferring Photos to an SD Card
[Interactive Simulation]
A visual guide for transferring photos to the SD Card in your LG V30.
LG V30 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your LG V30.
LG V30 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your LG V30.
Media Share - LG V30®
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG V30®
[Device-Specific Instructions]
Play / Copy Media (DLNA) - LG V30®
[Device-Specific Instructions]
Here's how to share your pictures, videos and music with nearby DLNA-compatible devices.
Record and Share a Video - LG V30®
[Device-Specific Instructions]
Share Picture from Gallery - LG V30®
[Device-Specific Instructions]
Share Video from Gallery - LG V30®
[Device-Specific Instructions]
Take and Share a Picture - LG V30®
[Device-Specific Instructions]
Turn Share Media On / Off (DLNA) - LG V30®
[Device-Specific Instructions]
View Media via External Display - LG V30®
[Device-Specific Instructions]
View Pictures / Videos - LG V30®
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - LG V30®
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - LG V30®
[Device-Specific Instructions]
Contact Display Options - LG V30®
[Device-Specific Instructions]
Delete a Contact - LG V30®
[Device-Specific Instructions]
Edit a Contact - LG V30®
[Device-Specific Instructions]
Export Contacts to SD Card - LG V30®
[Device-Specific Instructions]
Import Contacts from SD Card - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG V30.
LG V30 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG V30.
LG V30 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG V30.
LG V30 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your LG V30 without looking at it.
LG V30 Simulator: Blocking a Number
[Interactive Simulation]
Discover how to block a number on your LG V30.
LG V30 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG V30.
LG V30 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG V30.
Link / Unlink Contacts - LG V30®
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG V30®
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - LG V30®
[Device-Specific Instructions]
Manage Data Usage - LG V30®
[Device-Specific Instructions]
Restrict Data Usage by App - LG V30®
[Device-Specific Instructions]
Turn Data On / Off - LG V30®
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Date and Time Settings - LG V30®
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Check for Water Damage - LG
[Device-Specific Instructions]
Here's how to help determine if your LG device has liquid damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - LG V30®
[Device-Specific Instructions]
View Phone Info - LG V30®
[Device-Specific Instructions]
View Phone Number - LG V30®
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness Settings - LG V30®
[Device-Specific Instructions]
Adjust Display Settings - LG V30®
[Device-Specific Instructions]
Adjust Font Settings - LG V30®
[Device-Specific Instructions]
Airplane Mode - LG V30®
[Device-Specific Instructions]
DLNA Settings - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG V30 to change alert sounds, turn off GPS and more.
LG V30 Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your LG V30 by adjusting the screen timeout.
LG V30 Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your LG V30.
LG V30 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG V30.
LG V30 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your LG V30.
LG V30 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your LG V30.
LG V30 Simulator: Setting Up Face Recognition
[Interactive Simulation]
Learn how to set up face recognition on your LG V30.
LG V30 Simulator: Setting Up Voice Recognition
[Interactive Simulation]
Learn how to set up voice recognition on your LG V30.
LG V30 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your LG V30.
LG V30 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG V30 to Airplane mode.
LG V30 Simulator: Updating the Phone OS
[Interactive Simulation]
An interactive guide for updating the OS on your LG V30.
LG V30 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your LG V30's battery life for the most important functions.
Manage Interruptions - LG V30®
[Device-Specific Instructions]
Reset All Settings - LG V30®
[Device-Specific Instructions]
Touch Screen Settings - LG V30®
[Device-Specific Instructions]
Turn Screen Inversion On / Off - LG V30®
[Device-Specific Instructions]
Here's how to fix the color scheme on your LG V30 if it's reversed.
Turn Screen Rotation On / Off - LG V30®
[Device-Specific Instructions]
View Contact Sync Source - LG V30®
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change Password - Good Mobile Messaging - Android®
[Device-Specific Instructions]
Here's how to change your Good Mobile Messaging password on Android devices.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Add a Personal Email Account - LG V30®
[Device-Specific Instructions]
Compose and Send Email Message - LG V30®
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Common Settings - LG V30®
[Device-Specific Instructions]
Here's info on common work email settings (e.g., account name, etc.) for your LG V30.
Delete Email Messages - LG V30®
[Device-Specific Instructions]
Email Account Common Settings - LG V30®
[Device-Specific Instructions]
Email Account Data Usage Settings - LG V30®
[Device-Specific Instructions]
Email Account Signature Settings - LG V30®
[Device-Specific Instructions]
Gmail™ Sync - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG V30.
LG V30 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG V30.
LG V30 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG V30.
LG V30 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG V30.
LG V30 Simulator: Sending an Email to a Group
[Interactive Simulation]
See how to send a group email on your LG V30.
LG V30 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your LG V30.
LG V30 Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your LG V30.
LG V30 Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your LG V30.
Remove Gmail™ Account - LG V30®
[Device-Specific Instructions]
Remove a Personal Email Account - LG V30®
[Device-Specific Instructions]
Reply to an Email Message - LG V30®
[Device-Specific Instructions]
Set Up Corporate Email (Exchange ActiveSync®) - LG V30®
[Device-Specific Instructions]
Here's how to add a corporate (Exchange ActiveSync) email account to your LG V30.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - LG V30®
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - LG V30®
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]
Turn GPS Location On / Off - LG V30®
[Device-Specific Instructions]

Home Screen

Access Notification Panel - LG V30®
[Device-Specific Instructions]
Add Folders to Home Screen - LG V30®
[Device-Specific Instructions]
Add Home Screen Panels - LG V30®
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG V30®
[Device-Specific Instructions]
Add Widgets to Home Screen - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your LG V30 for quick access to them.
LG V30 Simulator: Adding Emergency Information to Your Lock Screen
[Interactive Simulation]
A visual guide for adding emergency information to the lock screen of your LG V30.
LG V30 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your LG V30 to help organize your apps.
LG V30 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Learn to add or change shortcuts to unlock the screen on your LG V30.
LG V30 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
See how to add and delete Home screens on your LG V30.
LG V30 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your LG V30.
LG V30 Simulator: Changing the Default Home Screen
[Interactive Simulation]
See how to change the default Home screen on your LG V30.
LG V30 Simulator: Create an Event with Floating Bar
[Interactive Simulation]
Learn to create an event using the floating bar on your LG V30.
LG V30 Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your LG V30.
LG V30 Simulator: Setting Up Floating Bar
[Interactive Simulation]
Learn to set up the floating bar on your LG V30.
LG V30 Simulator: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your LG V30.
Mode Change - LG V30®
[Device-Specific Instructions]
Remove Home Screen Panels - LG V30®
[Device-Specific Instructions]
Remove Items from Home Screen - LG V30®
[Device-Specific Instructions]
Rename Home Screen Folder - LG V30®
[Device-Specific Instructions]
Set Default Home Screen Panel - LG V30®
[Device-Specific Instructions]
View Home Screen Panels - LG V30®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Change Mobile Hotspot Password - LG V30®
[Device-Specific Instructions]
Mobile Hotspot Settings - LG V30®
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - LG V30®
[Device-Specific Instructions]

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
LG V30 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG V30, so it's easy to find later.
LG V30 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG V30.
LG V30 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your LG V30.
LG V30 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG V30.
Network Mode Settings - LG V30®
[Device-Specific Instructions]
Web Browser - LG V30®
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG V30 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG V30.
Language Selection - LG V30®
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Add Additional Fingerprints - LG V30®
[Device-Specific Instructions]
Change Device Password - LG V30®
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock the screen your LG V30.
LG V30 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG V30 to help protect your private information.
LG V30 Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your LG V30.
Lock Screen Notifications - LG V30®
[Device-Specific Instructions]
Manage Screen Lock Settings - LG V30®
[Device-Specific Instructions]
Remove Saved Fingerprints - LG V30®
[Device-Specific Instructions]
Set Up Face Recognition - LG V30®
[Device-Specific Instructions]
Set Up Fingerprint Recognition - LG V30®
[Device-Specific Instructions]
Smart Lock - LG V30®
[Device-Specific Instructions]
Turn Off Screen Lock - LG V30®
[Device-Specific Instructions]
Unlock Screen - LG V30®
[Device-Specific Instructions]
Here's how to unlock the screen on your LG V30.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - LG V30®
[Device-Specific Instructions]
Export Contacts to SD Card - LG V30®
[Device-Specific Instructions]
Format SD Card - LG V30®
[Device-Specific Instructions]
Import Contacts from SD Card - LG V30®
[Device-Specific Instructions]
Insert SD Card - LG V30®
[Device-Specific Instructions]
Remove SD Card - LG V30®
[Device-Specific Instructions]

Mobile Hotspot

LG V30 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG V30 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Move Music Files from Device - LG V30®
[Device-Specific Instructions]
Move Music Files to Device - LG V30®
[Device-Specific Instructions]

Navigating & Multitasking

LG V30 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG V30.
LG V30 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG V30.
LG V30 Simulator: Using Multi Window
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG V30.
LG V30 Simulator: Using QSlide™
[Interactive Simulation]
Discover how to use Qslide on your LG V30.
LG V30 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your LG V30.

Near Field Communication (NFC)

Tap & Pay - LG V30®
[Device-Specific Instructions]
Transfer Data via Android Beam - LG V30®
[Device-Specific Instructions]
Here's how to wirelessly transfer data from your LG V30 to another NFC-capable device.
Turn Android Beam On / Off - LG V30®
[Device-Specific Instructions]
Here's how to turn Android beam for your LG V30 on or off.
Turn NFC On / Off - LG V30®
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - LG V30®
[Device-Specific Instructions]
Factory Data Reset (Powered On) - LG V30®
[Device-Specific Instructions]
Install System Updates - LG V30®
[Device-Specific Instructions]
LG V30 Software Update
[Updates]
Get instructions on how to download the latest software update for improvements and fixes, including: Android Oreo.
View Software Version - LG V30®
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Insert SIM Card - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your LG V30.
LG V30 Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a microSD card from your LG V30.
Modify SIM PIN - LG V30®
[Device-Specific Instructions]
Remove SIM Card - LG V30®
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG V30®
[Device-Specific Instructions]
Here's how to turn your SIM pin on or off for your LG V30.
Unblock SIM PIN - LG V30®
[Device-Specific Instructions]
View SIM Card Number - LG V30®
[Device-Specific Instructions]

Social Networking

LG V30 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG V30.
LG V30 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG V30 to help protect your account.
LG V30 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG V30.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Save a Ringtone - LG V30®
[Device-Specific Instructions]
Set Ringtones - LG V30®
[Device-Specific Instructions]
Speakerphone - LG V30®
[Device-Specific Instructions]
Turn Off All Sounds - LG V30®
[Device-Specific Instructions]
Vibrate Mode - LG V30®
[Device-Specific Instructions]
Volume Controls - LG V30®
[Device-Specific Instructions]

Starter Mode

LG V30 Simulator: Accessing Easy Settings
[Interactive Simulation]
Learn how to access settings in Easy mode on your LG V30.
LG V30 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel while in Easy mode on your LG V30.
LG V30 Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your LG V30.
LG V30 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Learn how to set up the Favorite Contacts screen in Easy mode on your LG V30.
LG V30 Simulator: Making a Phone Call
[Interactive Simulation]
Discover how to make a phone call in Easy mode on your LG V30.
LG V30 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your LG V30.
LG V30 Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your LG V30.
LG V30 Simulator: Switching to Easy Mode
[Interactive Simulation]
See how to switch to Easy mode for simplified Home screens on your LG V30.

Status Indicators/Lights

View Signal Strength - LG V30®
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Auto Receive Messages - LG V30®
[Device-Specific Instructions]
Create and Send a Text Message - LG V30®
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG V30®
[Device-Specific Instructions]
Delete Messages - LG V30®
[Device-Specific Instructions]
Set Default Messaging App - LG V30®
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]
Text Message Signature - LG V30®
[Device-Specific Instructions]
View Text Messages - LG V30®
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Access Menus with Long Press - Android®
[Device-Specific Instructions]
Capture a Screenshot - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Adding Text to a QuickMemo™
[Interactive Simulation]
Find out how to add text to a QuickMemo on your LG V30.
LG V30 Simulator: Capturing and Drawing on a QuickMemo™
[Interactive Simulation]
Learn how to use QuickMemo+ to capture screenshots and draw on your LG V30.
LG V30 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG V30.
LG V30 Simulator: Setting Up Your LG Health Profile
[Interactive Simulation]
Learn to set up your LG Health Profile on your LG V30.
LG V30 Simulator: Setting Up a Tracker
[Interactive Simulation]
Learn to add track your heart heart on your LG V30.
LG V30 Simulator: Sharing a QuickMemo™
[Interactive Simulation]
Learn how to share a QuickMemo with your LG V30.
LG V30 Simulator: Using Screen Search
[Interactive Simulation]
Discover how to do a screen search using Google on your LG V30.
LG V30 Simulator: Using Voice Actions
[Interactive Simulation]
Discover how to use your voice in Google Now to write an email on your LG V30.
LG V30 Simulator: Using Your Feed
[Interactive Simulation]
See how to use Googleto automatically give you updates and information you want on your LG V30.
Set Up Printing - LG V30®
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
TTY Settings - LG V30®
[Device-Specific Instructions]

Wallpapers/Theme

LG V30 Simulator: Changing the Theme
[Interactive Simulation]
Learn how to change the theme on your LG V30.
LG V30 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your LG V30.
Set Wallpaper - LG V30®
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Access Wi-Fi Direct - LG V30®
[Device-Specific Instructions]
Add a Virtual Private Network - LG V30®
[Device-Specific Instructions]
Add a Wi-Fi Network - LG V30®
[Device-Specific Instructions]
LG V30 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG V30 to connect to a Wi-Fi network, so you can access the internet without using data.
LG V30 Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
Learn how to use NFC on your LG V30
Manually Add a Wi-Fi Network - LG V30®
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG V30®
[Device-Specific Instructions]
Reset Network Settings - LG V30®
[Device-Specific Instructions]
Set Up Screen Lock - LG V30®
[Device-Specific Instructions]
Tethered Modem Connection - LG V30®
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi Calling On / Off - LG V30®
[Device-Specific Instructions]
Turn Wi-Fi On / Off - LG V30®
[Device-Specific Instructions]
  • Smart Setup
    Get your new phone up and running
    with our step-by-step setup guide.

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