Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Moto Mods - Android®
[Device-Specific Instructions]

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Backup and Transfer Options for Android to Android Phones with Smart Setup
[Video]
Watch this video to see how to move your content, pictures, contacts and more from your old Android to your new Android phone. See how easy it is with the different options available to transfer your content when activating a new Android.
Length: 1:55
Backup and Transfer Options for Apple to Android Phones with Smart Setup
[Video]
Watch this video to see how to move your content, pictures, contacts and more from your old iPhone to your new Android. Learn about the different options available to transfer your content when activating a new Android phone.
Length: 1:29
Create a New Google™ Account - moto z2 force edition
[Device-Specific Instructions]
View this info to create a new Gmail account using your device.
First time setup and activation - out of the box experience - moto z2 force edition
[Device-Specific Instructions]
Here's how to activate your moto z2 force edition for the first time.
Motorola moto z2 force edition User Guide (PDF)
[PDF]
This Motorola moto z2 force edition User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.
Set Up Device - moto z2 force edition
[Device-Specific Instructions]
Here's how to perform a quick setup and activation on your moto z2 force edition.
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.
Top 10 Things to Do with Your New Motorola moto z2 force edition
[General Information]
Learn how to get the most out of your new Motorola moto z2 force edition smartphone.
Turn Off Android® Device Protection - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your moto z2 force edition.
Turn On Android® Device Protection - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your moto z2 force edition.
What to Expect When Setting Up Your New Phone with Smart Setup
[Video]
Smart Setup makes it simple to setup your new phone. You can activate your new phone, backup and transfer content, and even trade-in your old phone.
Length: 1:48

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Move Files from Internal Storage to SD Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to move files from the SD card to internal storage.
Move Music Files to Device - moto z2 force edition
[Device-Specific Instructions]
Here's how to transfer music files between your moto z2 force edition and a computer.
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to determine if your location has Verizon Wireless service available.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Moto Z2 Force Simulator: Charging Your Phone
[Interactive Simulation]
Learn how to charge your Moto Z2 Force.
Moto Z2 Force Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Moto Z2 Force.
Moto Z2 Force Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
Discover more about the back of your Moto Z2 Force.
Moto Z2 Force Simulator: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Moto Z2 Force.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Overview - moto z2 force edition
[Device-Specific Instructions]
Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your moto z2 force edition.
Extend Battery Life - moto z2 force edition
[Device-Specific Instructions]
Here's how to extend the battery life on your moto z2 force edition.
Power Saver Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to manage your power settings on your moto z2 force.
Turn Power Saver On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the battery saver on for your moto z2 force edition.
View Battery Status - moto z2 force edition
[Device-Specific Instructions]
Here's how to view charging status, remaining battery life and which apps or processes use your battery.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Connect a Headset - moto z2 force
[Device-Specific Instructions]
Moto Z2 Force Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Moto Z2 Force with your Bluetooth device.
Send Contact via Bluetooth® - moto z2 force edition
[Device-Specific Instructions]
Here's how to send a contact via Bluetooth on your moto z2 force edition.
Turn Bluetooth® On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the Bluetooth on your moto z2 force edition on or off.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Activate Wi-Fi Calling - Motorola
[Device-Specific Instructions]
Add a Speed Dial - moto z2 force
[Device-Specific Instructions]
Call History - moto z2 force edition
[Device-Specific Instructions]
Here's how to view or clear the call history on your moto z2 force edition.
Call a Number - moto z2 force edition
[Device-Specific Instructions]
Here's how to call a number with your moto z2 force edition
DTMF - moto z2 force edition
[Device-Specific Instructions]
Manage the Call Reject / Ignore List - moto z2 force edition
[Device-Specific Instructions]
Here's how to manage the blocked contact list on your moto z2 force.
Moto Z2 Force Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Moto Z2 Force.
Moto Z2 Force Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Moto Z2 Force to call a new number.
Moto Z2 Force Simulator: Calling with HD Voice
[Interactive Simulation]
Discover how to make a call in HD Voice on your Moto Z2 Force.
Moto Z2 Force Simulator: Calling with Video
[Interactive Simulation]
Learn how to make a video call on your Moto Z2 Force.
Moto Z2 Force Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Moto Z2 Force.
Moto Z2 Force Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Moto Z2 Force.
Moto Z2 Force Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Moto Z2 Force.
Moto Z2 Force Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Moto Z2 Force.
Moto Z2 Force Simulator: Turning HD Voice On and Off
[Interactive Simulation]
See how to turn on HD Voice on your Moto Z2 Force.
Moto Z2 Force Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Moto Z2 Force.
Moto Z2 Force Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Moto Z2 Force.
Place a Conference Call - moto z2 force edition
[Device-Specific Instructions]
Here's how to place a conference call on your moto z2 force edition.
Redial - moto z2 force edition
[Device-Specific Instructions]
Here's how to redial the last number on your moto z2 force edition.
Remove a Speed Dial - moto z2 force edition
[Device-Specific Instructions]
Here's how to remove a speed dial number on your moto z2 force edition.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help.
Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - moto z2 force edition
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto z2 force edition.
Moto Z2 Force Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Moto Z2 Force.
Moto Z2 Force Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Moto Z2 Force.
Moto Z2 Force Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
An interactive guide on how to change the size of your pictures or videos with your Moto Z2 Force.
Moto Z2 Force Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Moto Z2 Force.
Moto Z2 Force Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Moto Z2 Force.
Moto Z2 Force Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Moto Z2 Force.
Moto Z2 Force Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Moto Z2 Force.
Moto Z2 Force Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Moto Z2 Force.
Moto Z2 Force Simulator: Transferring Photos to an SD Card
[Interactive Simulation]
A visual guide for transferring photos to the SD card on your Moto Z2 Force.
Moto Z2 Force Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Moto Z2 Force.
Moto Z2 Force Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Moto Z2 Force.
Record and Share a Video - moto z2 force edition
[Device-Specific Instructions]
Here's how to record and share a video on your moto z2 force edition.
Share Picture from Gallery - moto z2 force edition
[Device-Specific Instructions]
Here's how to share a picture from the gallery on your moto z2 force edition.
Share Video from Gallery - moto z2 force edition
[Device-Specific Instructions]
Here's how to share a video from the gallery on your moto z2 force edition.
Take and Share a Picture - moto z2 force edition
[Device-Specific Instructions]
Here's how to take and share a picture on your moto z2 force edition.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - moto z2 force
[Device-Specific Instructions]
Windows® Device Manager Conflicts - moto z2 force edition
[Device-Specific Instructions]
If you can't transfer media between your moto z2 force edition and a computer, view this info.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - moto z2 force edition
[Device-Specific Instructions]
If you need to add a contact, view this info.
Copy a Contact to the SIM Phone Book - moto z2 force
[Device-Specific Instructions]
Here's how to copy contacts to the SIM card with your moto Z2 force.
Delete a Contact - moto z2 force edition
[Device-Specific Instructions]
Edit a Contact - moto z2 force edition
[Device-Specific Instructions]
Here's how to edit saved contacts on your Moto z2 force edition.
Export Contacts to SIM Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to export contacts on your moto z2 force to a SIM card.
Import Contacts from SIM Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to copy contacts from the SIM card with your moto Z2 force.
Moto Z2 Force Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Moto Z2 Force.
Moto Z2 Force Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Moto Z2 Force.
Moto Z2 Force Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Moto Z2 Force.
Moto Z2 Force Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your Moto Z2 Force without looking at it.
Moto Z2 Force Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Moto Z2 Force.
Moto Z2 Force Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Moto Z2 Force.
Send Contact via Bluetooth® - moto z2 force edition
[Device-Specific Instructions]
Here's how to send a contact via Bluetooth on your moto z2 force edition.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Set up Verizon Prepaid Service - Android®
[Device-Specific Instructions]
Here's how to activate prepaid service on an Android device.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - moto z2 force edition
[Device-Specific Instructions]
Manage Data Usage - moto z2 force edition
[Device-Specific Instructions]
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
Turn Data On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn mobile data for your moto z2 force edition on or off.

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device ID (ESN / IMEI / MEID) - moto z2 force edition
[Device-Specific Instructions]
Here's how to View the Device ID for your moto z2 force.
View MAC Address - moto z2 force edition
[Device-Specific Instructions]
Here's how to view the Wi-Fi MAC address for your moto z2 force.
View Phone Info - moto z2 force edition
[Device-Specific Instructions]
Here's how to view the Phone info for your moto z2 force.
View Phone Number - moto z2 force edition
[Device-Specific Instructions]
Here's how to view the phone number for your moto z2 force.

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to adjust the brightness settings on your moto z2 force edition.
Adjust Display Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to adjust the display settings (e.g., screen color, screen timeout, etc.) on your moto z2 force edition.
Adjust Font Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to adjust the font size on your moto z2 force edition
Airplane Mode - moto z2 force edition
[Device-Specific Instructions]
Manage Interruptions - moto z2 force edition
[Device-Specific Instructions]
Moto Z2 Force Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Moto Z2 Force to change alert sounds, turn off GPS and more.
Moto Z2 Force Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your Moto Z2 Force by adjusting the screen timeout.
Moto Z2 Force Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your Moto Z2 Force.
Moto Z2 Force Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Moto Z2 Force.
Moto Z2 Force Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Moto Z2 Force.
Moto Z2 Force Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Moto Z2 Force.
Moto Z2 Force Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your Moto Z2 Force.
Moto Z2 Force Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Moto Z2 Force to Airplane mode.
Moto Z2 Force Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your Moto Z2 Force's battery life for the most important functions.
Reset All Settings - moto z2 force edition
[Device-Specific Instructions]
Restriction Settings - moto z2 force edition
[Device-Specific Instructions]
Turn Screen Inversion On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to fix your moto z2 force edition if the color scheme is reversed.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
Add a Personal Email Account - moto z2 force edition
[Device-Specific Instructions]
Here's how to add a personal email account on your moto z2 force edition.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Data Usage Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to modify data usage options for the work email account on your moto z2 force.
Corporate Email (Exchange ActiveSync®) Server Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to update the work email password and server settings for your moto z2 force.
Corporate Email (Exchange ActiveSync®) Sync Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to adjust the work email sync frequency settings on your moto z2 force.
Email Account Notification Settings - moto z2 force edition
[Device-Specific Instructions]
If you're not getting notifications for the personal email on your moto z2 force, view this info.
Gmail™ Sync - moto z2 force edition
[Device-Specific Instructions]
Moto Z2 Force Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Moto Z2 Force.
Moto Z2 Force Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Moto Z2 Force.
Moto Z2 Force Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Moto Z2 Force.
Moto Z2 Force Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Moto Z2 Force.
Moto Z2 Force Simulator: Sending an Email to a Group
[Interactive Simulation]
See how to send a group email on your Moto Z2 Force.
Moto Z2 Force Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Moto Z2 Force.
Moto Z2 Force Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your Moto Z2 Force.
Moto Z2 Force Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your Moto Z2 Force.
Remove Corporate Email Account (Exchange ActiveSync®) - moto z2 force edition
[Device-Specific Instructions]
Here's how to remove a corporate email account from your moto z2 force.
Reply to an Email Message - moto z2 force edition
[Device-Specific Instructions]
Here's how to reply to an email on your moto z2 force edition.
Set Up Corporate Email (Exchange ActiveSync®) - moto z2 force edition
[Device-Specific Instructions]
Here's how to add a corporate (Exchange ActiveSync) email account to your moto z2 force.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - moto z2 force edition
[Device-Specific Instructions]
Web Browser - moto z2 force edition
[Device-Specific Instructions]
Here's how to open the Chrome web browser on your moto z2 force edition.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]
Moto Actions - Activation and Use
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]
Turn GPS Location On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how turn the GPS location for your moto z2 force edition on or off.

Home Screen

Access Notification Panel - moto z2 force edition
[Device-Specific Instructions]
Here's how to access the notification panel on your moto z2 force edition.
Add Home Screen Panels - moto z2 force edition
[Device-Specific Instructions]
Here's how to add Home screen panels on your moto z2 force edition.
Add Shortcuts to Home Screen - moto z2 force edition
[Device-Specific Instructions]
Here's how to add shortcuts to the home screen on your moto z2 force edition.
Moto Z2 Force Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Moto Z2 Force for quick access to them.
Moto Z2 Force Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your Moto Z2 Force to help organize your apps.
Moto Z2 Force Simulator: Adding and Deleting Home Screens
[Interactive Simulation]
See how to add and delete Home screens on your Moto Z2 Force.
Moto Z2 Force Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Moto Z2 Force.
Moto Z2 Force Simulator: Changing the Default Home Screen
[Interactive Simulation]
A visual guide for changing the default Home screen on your Moto Z2 Force.
Moto Z2 Force Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Moto Z2 Force.
Moto Z2 Force Simulator: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your Moto Z2 Force.
Remove Home Screen Panels - moto z2 force edition
[Device-Specific Instructions]
Here's how to remove Home screen panels on your moto z2 force edition.
Remove Items from Home Screen - moto z2 force edition
[Device-Specific Instructions]
Here's how to remove items from the Home screen on your moto z2 force edition.
Rename Home Screen Folder - moto z2 force
[Device-Specific Instructions]
Set Default Home Screen Panel - moto z2 force edition
[Device-Specific Instructions]
Here's how to set the default Home screen panel on your moto z2 force edition.
View Home Screen Panels - moto z2 force edition
[Device-Specific Instructions]
Here's how to view Home screen panels on your moto z2 force edition.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Turn Mobile Hotspot On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the Mobile Hotspot on/off on your moto z2 force edition or if you can't connect to Wi-Fi.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Change the Browser Start / Home Page - moto z2 force edition
[Device-Specific Instructions]
Here's how to change the browser Home page on your moto z2 force edition.
Moto Z2 Force Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Moto Z2 Force, so it's easy to find later.
Moto Z2 Force Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Moto Z2 Force.
Moto Z2 Force Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Moto Z2 Force.
Moto Z2 Force Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Moto Z2 Force.

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - moto z2 force edition
[Device-Specific Instructions]
Moto Z2 Force Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Moto Z2 Force.

Lock, Unlock, Password & Security

Add Additional Fingerprints - moto z2 force edition
[Device-Specific Instructions]
Here's how to add additional fingerprints on your moto z2 force edition.
Change Device Password - moto z2 force edition
[Device-Specific Instructions]
Here's how to change the device password on your moto z2 force edition.
Lock Screen Notifications - moto z2 force edition
[Device-Specific Instructions]
Here's how to change the lock screen notification settings on your moto z2 force.
Moto Z2 Force Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Moto Z2 Force to help protect your private information.
Moto Z2 Force Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Moto Z2 Force.
Remove Saved Fingerprints - moto z2 force edition
[Device-Specific Instructions]
To remove saved fingerprints from your moto z2 force, view this info.
Set Up Fingerprint Recognition - moto z2 force edition
[Device-Specific Instructions]
Here's how to set up fingerprint recognition for your moto z2 force edition.
Set Up Screen Lock - moto z2 force edition
[Device-Specific Instructions]
Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your moto z2 force.
Smart Lock - moto z2 force edition
[Device-Specific Instructions]
Turn Off Screen Lock - moto z2 force edition
[Device-Specific Instructions]
Here's how to disable the screen lock setting on your moto z2 force edition.
Unlock Screen - moto z2 force edition
[Device-Specific Instructions]
Here's how to unlock the screen on your moto z2 force edition.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Check Memory - moto z2 force
[Device-Specific Instructions]
Format SD Card - moto z2 force edition
[Device-Specific Instructions]
Insert SD Card - moto z2 force edition
[Device-Specific Instructions]
Remove SD Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to remove the SD card on your moto z2 force edition.

Mobile Hotspot

Moto Z2 Force Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Moto Z2 Force as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Move Files from Internal Storage to SD Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to move files from the SD card to internal storage.
Move Music Files to Device - moto z2 force edition
[Device-Specific Instructions]
Here's how to transfer music files between your moto z2 force edition and a computer.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.

Navigating & Multitasking

Moto Z2 Force Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your Moto Z2 Force.
Moto Z2 Force Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Moto Z2 Force.
Moto Z2 Force Simulator: Using Split Screen
[Interactive Simulation]
See how to use split screen on your Moto Z2 Force.
Moto Z2 Force Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Moto Z2 Force.

Near Field Communication (NFC)

Tap & Pay - moto z2 force edition
[Device-Specific Instructions]
Here's how to use the Tap & Pay service with your moto z2 force edition.
Transfer Data via Android Beam - moto z2 force edition
[Device-Specific Instructions]
Here's how to transfer data with Android Bean from your moto z2 force edition to another NFC-capable device.
Turn Android Beam On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn Android Beam on or off for your moto z2 force.
Turn NFC On / Off - moto z2 force edition
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Software Update - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
Here's how to install the Upgrade Assistant for Motorola devices made after 8/20/2013 and prepaid devices.
Initial Setup - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
Here's how to install the Upgrade Assistant for Motorola devices made after 8/20/2013 and prepaid devices.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - moto z2 force edition
[Device-Specific Instructions]
Here is how to fix your moto z2 force if it has a blank/frozen screen or calling, app, audio or sync issues.
Motorola moto z2 force edition - Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - moto z2 force edition
[Device-Specific Instructions]
Here's how to view the software version your moto z2 force.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Copy a Contact to the SIM Phone Book - moto z2 force
[Device-Specific Instructions]
Here's how to copy contacts to the SIM card with your moto Z2 force.
Export Contacts to SIM Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to export contacts on your moto z2 force to a SIM card.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Import Contacts from SIM Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to copy contacts from the SIM card with your moto Z2 force.
Insert SIM Card - moto z2 force edition
[Device-Specific Instructions]
Here's how to insert your SIM card on your moto z2 force edition.
Modify SIM PIN - moto z2 force edition
[Device-Specific Instructions]
Moto Z2 Force Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Moto Z2 Force to add memory for photos, videos, music, documents and more.
Moto Z2 Force Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Moto Z2 Force.
Remove SIM Card - moto z2 force edition
[Device-Specific Instructions]
Turn SIM PIN On / Off - moto z2 force edition
[Device-Specific Instructions]
If your SIM PIN is blocked, here's info on how to unblock it.
Unblock SIM PIN - moto z2 force edition
[Device-Specific Instructions]
View SIM Card Number - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the SIM card number for your moto z2 force.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Moto Z2 Force Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Moto Z2 Force.
Moto Z2 Force Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Moto Z2 Force to help protect your account.
Moto Z2 Force Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Moto Z2 Force.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Save a Ringtone - moto z2 force edition
[Device-Specific Instructions]
Here's how to save a ringtone on your moto z2 force edition.
Set Ringtones - moto z2 force edition
[Device-Specific Instructions]
Here's how to set ringtones for your moto z2 force.
Speakerphone - moto z2 force edition
[Device-Specific Instructions]
Here's how to utilize the speakerphone functionality on your moto z2 force edition.
Vibrate Mode - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the vibrate mode for your moto z2 force edition on or off.
Volume Controls - moto z2 force edition
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - moto z2 force edition
[Device-Specific Instructions]
Here's how to view the signal strength for your moto z2 force.

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Motorola Connect - Android
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Cut, Copy and Paste Text - moto z2 force edition
[Device-Specific Instructions]
Here's how to cut, copy and paste text on your moto z2 force edition.
Delete Messages - moto z2 force edition
[Device-Specific Instructions]
Here's how to delete text messages from your moto z2 force edition.
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Set Default Messaging App - moto z2 force edition
[Device-Specific Instructions]
Here's how to set the default messaging app for your moto z2 force edition.
Text Message Notification Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to manage text (SMS) messaging notification settings on your moto z2 force edition.
Text Message Signature - Android™
[Device-Specific Instructions]
Turn Message Delivery Confirmation Setting On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to receive delivery confirmation for messages sent from your moto z2 force edition.
Turn Premium SMS Permissions On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to change permissions to allow or block sending premium texts from your moto z2 force edition.
View Text Messages - moto z2 force edition
[Device-Specific Instructions]
Here's how to view text messages on your moto z2 force edition.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Access Menus with Long Press - Android®
[Device-Specific Instructions]
Capture a Screenshot - moto z2 force
[Device-Specific Instructions]
Moto Z2 Force Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Moto Z2 Force.
Moto Z2 Play Simulator: Setting Up Moto Actions
[Interactive Simulation]
Discover how to set up Moto Actions on your Moto Z2 Play.
Moto Z2 Play Simulator: Using Moto Display
[Interactive Simulation]
Learn how to use Moto Display on your Moto Z2 Play.
Set Up Printing - moto z2 force edition
[Device-Specific Instructions]

TV

Wireless Display - moto z2 force edition
[Device-Specific Instructions]
Here's how to set up wireless display to another device (e.g., smart TV, laptop, etc.) from your moto z2 force.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
TTY Settings - moto z2 force edition
[Device-Specific Instructions]
Here's how to change your TTY settings on your moto z2 force edition.
Turn Assisted Dialing On / Off - Motorola Smartphones
[Device-Specific Instructions]
If you're getting an error message when placing calls, here's how to check assisted dialing settings.

Wallpapers/Theme

Moto Z2 Force Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Moto Z2 Force.
Set Wallpaper - moto z2 force edition
[Device-Specific Instructions]
Here's how to set the wallpaper on your moto z2 force edition.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Access Wi-Fi Direct - moto z2 force edition
[Device-Specific Instructions]
View these settings to access Wi-Fi direct on your moto z2 force edition.
Activate Wi-Fi Calling - Motorola
[Device-Specific Instructions]
Add a Virtual Private Network - moto z2 force edition
[Device-Specific Instructions]
Here's how to add a Virtual Private Network on your moto z2 force edition
Add a Wi-Fi Network - moto z2 force edition
[Device-Specific Instructions]
Moto Z2 Force Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Moto Z2 Force to connect to a Wi-Fi network, so you can access the internet without using data.
Moto Z2 Force Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
Learn how to use NFC on your Moto Z2 Force
Tethered Modem Connection - moto z2 force edition
[Device-Specific Instructions]
Here's how to set up the tethered modem connection for your moto z2 force edition.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi Calling On / Off - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn the Wi-Fi Calling Service for your moto z2 force edition on or off.
Turn Wi-Fi On / Off - moto z2 force edition
[Device-Specific Instructions]
  • Smart Setup
    Get your new phone up and running
    with our step-by-step setup guide.

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