Prepaid Connected Car Wi-Fi FAQs

Learn about Verizon Prepaid Connected Car Wi-Fi.

Prepaid Connected Car Wi-Fi

  1. What is Connected Car Wi-Fi by Verizon?

    Prepaid Connected Car Wi-Fi by Verizon provides fast, secure in-vehicle internet access, powered by America's best network.

    The Prepaid Connected Car Wi-Fi plan is a single line plan that gives you unlimited* data for $20/month.Your Prepaid Connected Car Wi-Fi line cannot be added to your existing prepaid Family account if you have one.

    Connect up to 5 internet devices such as smartphones, tablets, laptops and gaming devices to Wi-Fi in your vehicle. Browse the internet, stream videos and music, play games, keep the kids quiet - just like at home.

    Note: in order to enroll in the Prepaid Connected Car Wi-Fi prepaid single line plan you must sign up for Auto Pay with a credit card.

    *Unlimited data plan includes 15 GB at high speed, then unlimited data at 600 Kbps for the rest of the month.

  2. Do I need to be a Verizon subscriber with an active post-paid or prepaid account to sign up for a Prepaid Connected Car Wi-Fi?

    If you currently have an active post-paid account we recommend you sign up for a Connected Car Wi-Fi post-paid plan so you can add it to your current account.

    If you have a prepaid Family Account you cannot add prepaid Connected Car to your family account. You can sign up for a single line Prepaid Connected Car Wi-Fi account.

    If you do not currently have an active post-paid Verizon account, or you have a prepaid account, you can sign up for the Prepaid Connected Car Wi-Fi single line offer and enjoy America’s most reliable network even if you’re not currently a Verizon customer.

    In order to enroll in the Prepaid Connected Car Wi-Fi single line plan you must sign up for Auto Pay with a credit card.

  3. If I'm an existing Verizon customer on a post-paid plan, can I sign up for Prepaid Connected Car Wi-Fi?

    Yes, you can sign up for a new single line Prepaid Connected Car Wi-Fi line of service. Because this is a prepaid plan, it cannot be added to an existing Verizon post-paid account.

  4. How do I subscribe to Prepaid Connected Car Wi-Fi?

    When you connect your mobile device to Wi-Fi in your compatible vehicle for the first time you'll be given the option to sign up for the complimentary Wi-Fi offer. You can also sign up for the Prepaid Connected Car Wi-Fi free offer by calling telesales at (866) 484-9161.

  5. How do I manage my Prepaid Connected Car Wi-Fi?

    For help with your Prepaid Connected Car Wi-Fi please contact Prepaid Customer Service at (888) 294-6804.

Prepaid Connected Car Wi-Fi Trial

  1. What is the prepaid Connected Car Wi-Fi trial for Toyota and Lexus owners?

    Toyota and Lexus owners can enjoy a free trial of prepaid Connected Car Wi-Fi. Refer to your make of vehicle below for details about the Connected Car Wi-Fi free trial.

    Toyota
    Try Prepaid Connected Car Wi-Fi for free for 6 months or until you use 2 GB of data (whichever comes first).

    Lexus
    Try Prepaid Connected Car Wi-Fi for free for 12 months or until you use 4 GB of data (whichever comes first).

  2. How do I sign up for the complimentary prepaid Connected Car Wi-Fi free trial?

    When you connect your mobile device to Wi-Fi in your compatible Toyota or Lexus for the first time you’ll be given the option to sign up for the free offer. You can also sign up for the complimentary Prepaid Connected Car Wi-Fi trial calling telesales at (866) 484-9161.

    After the trial is complete you’ll have the option to subscribe to Prepaid Connected Car Wi-Fi.

    You can always subscribe to Prepaid Connected Car Wi-Fi online any time.

  3. I'm an existing Verizon customer, can I order prepaid Connected Car Wi-Fi?

    If you are an existing Verizon customer with a compatible vehicle, you can sign up for the Prepaid Connected Car Wi-Fi single line plan. However, because it is a single line plan, your Prepaid Connected Car Wi-Fi device will not be on the same account as your other lines.

  4. Can I add a Prepaid Connected Car Wi-Fi line to my current prepaid Family Account?

    No, the Prepaid Connected Car Wi-Fi plan is a single line plan and cannot be added to a prepaid Family Account.

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