Samsung Galaxy S10e Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 14

The details

Release date: 04/03/2020
Android™ Security Patch Level: April 2020
Software Version: QP1A.190711.020.G970USQU3DTC9

What's changing:

This software update brings new features for your Galaxy S10e and the latest security patches.

Single Take Mode

Single Take is essentially burst mode turned beast mode. With revolutionary AI, it lets you shoot for up to 10 seconds and get back a variety of photos and videos — meaning you can choose the best style for the moment without having to reshoot.

Samsung Galaxy S10e Single Take Mode screenshot Samsung Galaxy S10e Single Take Mode screenshot

AR Zone

AR Zone is a one-stop shop for your device's augmented reality (AR) features. Create AR doodles on your photos, add home decorations, or have fun customizing your own AR Emoji. This feature can be found in Camera modes.

Samsung Galaxy S10e AR Zone screenshot Samsung Galaxy S10e AR Zone screenshot

My Filters

With My Filters, you can imitate the colors and styles of your favorite photos and apply them to new photos as you take them. Each filter you create will be saved in the Camera app for future use, so you can always use it again later.

Samsung Galaxy S10e My Filters screenshot Samsung Galaxy S10e My Filters screenshot

Music Share

With Music Share, extend your paired Bluetooth® connection to a car stereo or speaker via your device, so you and your friend can take turns DJ-ing during a road trip or party.

Samsung Galaxy S10e Music Share screenshot Samsung Galaxy S10e Music Share screenshot

Quick Share

Quick Share is the easiest way to send files to people nearby. This uses Bluetooth and WiFi to share files with any contacts with Quick Share enabled.

Samsung Galaxy S10e Quick Share screenshot Samsung Galaxy S10e Quick Share screenshot

System Update Instructions

To help you with the software update for your Samsung device, this page contains the following information:

  • Wi-Fi Only Over The Air (OTA) Programming
  • Server-Initiated Software Update Instructions
  • User-Initiated Software Update Instructions
  • Software Update while Roaming

Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.

User-Initiated Software Update

This process allows a user to navigate through the device options to seek updates.

  1. From a Home screen, touch and swipe up or down to display all apps, tap Settings > System updates > Check for system updates.
    Note These instructions apply to Standard mode only.
  2. If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.
  3. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

You've successfully updated your software.

Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update

If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.

  1. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.
  2. When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin.

You've successfully updated your software.

Server-Initiated Software Update

You'll be notified on your device that a software update is available.

  1. Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.

    Note: If you choose Defer, this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update.
  2. After you've received first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.
  3. Once the installation is complete, the device will power off and then back on again.

You've successfully updated your software.

System Update while Roaming

If you're roaming, you won't receive a software update notice. To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.

To enable Wi-Fi:

  1. Go to Settings > Wireless & networks.
  2. Tap Wi-Fi.
  3. To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.

If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update.

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

System Update 13

The details:

Release date: 03/13/2020
Android Security Patch Level: March 2020
Software Version: QP1A.190711.020.G970USQS3CTB5

What's changing:

The current software update gives you the most up to date Android security patches on your device.

System Update 12

The details:

Release date: 02/18/2020
Android Security Patch Level: February 2020
Software Version: QP1A.190711.020.G973USQU3CTB1

What's changing:

The current software update provides performance improvements and the most up to date Android security patches on your device.

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