Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Redeem Oculus Promos - Samsung Gear VR
[Device-Specific Instructions]
If you are trying to redeem free promotional games or software from Oculus for your Gear VR, view this.
Using the Charger - Samsung Gear VR
[Device-Specific Instructions]
Install Gear VR Software - Samsung Gear VR
[Device-Specific Instructions]
When you connect the headset to your device, the Oculus software installs.
Remove the Mobile Device - Samsung Gear VR
[Device-Specific Instructions]
Loading New Apps - Samsung Gear VR
[Device-Specific Instructions]
Install the Mobile Device - Samsung Gear VR
[Device-Specific Instructions]
Initial Setup - Samsung Gear VR
[Device-Specific Instructions]

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Bring Your Own Device to Your Account
[General Information]
Learn how to use My Verizon to bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Set Up Device - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to activate and setup your Galaxy S7.
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Account Sync Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage account sync settings on your Galaxy S7 / S7 edge.
Getting to Know Your Samsung Galaxy S7
[PDF]
Get to know your new Samsung Galaxy S7 with this quick reference guide.
Samsung Galaxy S7 User Guide (PDF)
[PDF]
This Samsung Galaxy S7 User Guide can help you get the most out of your device, like Home Screen features, shortcuts, widgets, status bar icons, the notification panel, navigation tips, device setup, and advanced use.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Media Share - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Transfer Content with Samsung Smart Switch™ Mobile App
[Device-Specific Instructions]
Here's how to transfer content from your old device to your current Samsung phone.
Transfer Data via Android Beam - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
To wirelessly transfer data from your Galaxy S7 / S7 edge to another NFC-capable device, view this.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to determine if your location has Verizon Wireless service available.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Samsung Galaxy S7 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy S7.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Turn Power Saver On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn power saver for your Galaxy S7 / S7 edge on or off.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Tips and Tricks for Your Samsung Galaxy S7 from Verizon
[Video]
Save battery life by changing the settings on your Samsung Galaxy S7 from Verizon.
Length: 1:45
Power Saver Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure power saver settings for your Galaxy S7 / S7 edge.
Turn Battery Optimization On / Off - Android® 6.0 and higher (Samsung)
[Device-Specific Instructions]
Battery optimization helps conserve battery power on your Samsung device and is turned on by default.
Power Saving Mode on Your Samsung Galaxy S7 from Verizon
[Video]
Learn how to use the Ultra Power Saving mode to extend your battery life on your Samsung Galaxy S7 from Verizon.
Length: 1:15
Samsung Galaxy S7 Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Samsung Galaxy S7.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Discovery Mode - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to enable Bluetooth discovery for your Galaxy S7 / S7 edge.
Setting Up Bluetooth on Your Samsung Galaxy S7 from Verizon
[Video]
Learn how to pair your Samsung Galaxy S7 from Verizon to a Bluetooth device.
Length: 1:35
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Turn Bluetooth® On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Bluetooth for your Galaxy S7 / S7 edge on or off.
Samsung Galaxy S7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy S7 with your Bluetooth device.
Samsung Galaxy S7 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Find out how to wirelessly send photos using Bluetooth on your Samsung Galaxy S7.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Activate Wi-Fi Calling - Android® 
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Android smartphone.
Turn Wi-Fi Calling On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Wi-Fi calling for your Galaxy S7 / S7 edge on or off.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Place a Conference Call - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to place a multi-party conference call using your Galaxy S7 / S7 edge.
Call History - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view and reset the call history for your Galaxy S7 / S7 edge.
Add a Speed Dial - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to add a speed dial to your Galaxy S7 / S7 edge.
Place a Voice Call - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to place a Voice Call using Wi-Fi Calling over Android devices.
Speakerphone - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Making Calls on Your Samsung Galaxy S7 from Verizon
[Video]
Watch this video to learn about calling and messaging on your Samsung Galaxy S7 from Verizon.
Length: 1:05
Redial - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to redial a number using your Galaxy S7 / S7 edge.
Change Emergency Address - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to change the emergency calling address for Wi-Fi Calling on an Android smartphone.
Call a Number - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to place a call using your Galaxy S7 / S7 edge.
Turn Roaming On / Off - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to turn roaming on or off for WiFi Calling on Android devices.
DTMF - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure DTMF tones for your Galaxy S7 / S7 edge.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Speed Dial - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove a speed dial entry from your Galaxy S7 / S7 edge.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Activate Wi-Fi Calling - Samsung
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Samsung smartphone.
Manage the Call Reject / Ignore List - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage your call reject and ignore list on your Galaxy S7 / S7 edge.
Samsung Galaxy S7 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Samsung Galaxy S7 to call a new number.
Samsung Galaxy S7 Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Hands-Free Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Samsung Galaxy S7.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help.
Share Picture from Gallery - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to share a picture from the gallery of your Galaxy S7 / S7 edge.
Record and Share a Video - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to record and share a video using your Galaxy S7 / S7 edge.
Share Video from Gallery - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to share a video from the gallery of your Galaxy S7 / S7 edge.
View Media via External Display - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view your Galaxy S7 / S7 edge's screen on an external display (e.g., HDTV).
Advanced Camera Features on Your Samsung Galaxy S7 from Verizon
[Video]
Explore fun camera settings on your Samsung Galaxy S7 from Verizon.
Length: 1:13
Google™ Photos
[Device-Specific Instructions]
Camera and Camcorder Overview for Your Samsung Galaxy S7 from Verizon
[Video]
Learn new ways to take pictures and videos on your Samsung Galaxy S7 from Verizon.
Length: 1:36
HDMI Format - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Take and Share a Picture - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to take and share a picture using your Galaxy S7 / S7 edge.
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, HDR, etc.) for your Galaxy S7 / S7 edge.
Samsung Galaxy S7 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galsxy S7.
Samsung Galaxy S7 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Panorama Mode
[Interactive Simulation]
A visual guide for how to take a panoramic picture using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Selective Focus
[Interactive Simulation]
Learn how to use selective focus when taking photos on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy S7.
View Pictures / Videos - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view pictures or videos on your Galaxy S7 / S7 edge.

Computer/PC Connectivity

USB Debugging Mode - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to facilitate a connection between your Galaxy S7 / S7 edge and a computer with the Android SDK.
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Contact Display Options - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage contact display options for your Galaxy S7 / S7 edge.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Edit a Contact - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to edit contact info on your Galaxy S7 / S7 edge.
Import Contacts from SD Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to import contacts from an SD card to your Galaxy S7 / S7 edge.
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Link / Unlink Contacts - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to link and unlink contacts for your Galaxy S7 / S7 edge.
Export Contacts to SD Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to export contacts from your Galaxy S7 / S7 edge to an SD card.
Add a Contact - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to add a contact to your Galaxy S7 / S7 edge.
Delete a Contact - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to delete a contact from your Galaxy S7 / S7 edge.
Send Contact via Bluetooth® - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to send a contact from your Galaxy S7 / S7 edge using Bluetooth.
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts from SIM Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to import contacts from a SIM card to your Galaxy S7 / S7 edge.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Export Contacts to SIM Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to export contacts from your Galaxy S7 / S7 edge to internal storage.
Samsung Galaxy S7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Samsung Galaxy S7 without looking at it.
Samsung Galaxy S7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy S7.
View Contact Sync Source - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view where a phonebook contact was imported from for your Galaxy S7 / S7 edge.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Manage Data Usage - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your Galaxy S7.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Set up Verizon Prepaid Service - Android®
[Device-Specific Instructions]
Here's how to activate prepaid service on an Android device.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Data Roaming - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage data roaming settings for your Galaxy S7 / S7 edge.
Conserve Data Usage - Google+
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set the date and time settings for your Galaxy S7 / S7 edge.
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
Check for Water Damage - Samsung
[Device-Specific Instructions]
Here's how to help determine if your Samsung device has liquid damage.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
View Device ID (ESN / IMEI / MEID) - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to find the device ID (ESN / IMEI / MEID) for your Galaxy S7 / S7 edge.
View MAC Address - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view the Wi-Fi MAC address for your Galaxy S7 / S7 edge.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Phone Info - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view the Phone info on your Galaxy S7 / S7 edge.
View Phone Number - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view the phone number for your Galaxy S7 / S7 edge.

Device Settings

Mode Change - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change modes (user experience) using your Galaxy S7.
Turn Data On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn the mobile data for your Galaxy S7 / S7 edge on or off.
Turn Download Booster On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn download booster for your Galaxy S7 / S7 edge on or off.
Adjust Brightness Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust the screen brightness for your Galaxy S7 / S7 edge.
Adjust Display Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust display settings for your Galaxy S7 / S7 edge.
Vibrate Mode - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set your Galaxy S7 / S7 edge to vibrate mode for notifications.
Adjust Font Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust font settings for your Galaxy S7 / S7 edge.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Manage Interruptions - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage interruption settings on your Galaxy S7 / S7 edge.
Language Selection - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change the display language on your Galaxy S7 / S7 edge.
Configure Company Name ID
[Device-Specific Instructions]
Airplane Mode - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn airplane mode on or off for your Galaxy S7 / S7 edge.
Turn Screen Inversion On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
If the color scheme on your Galaxy S7 / S7 edge is reversed, view this.
DLNA Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy S7 to change alert sounds, turn off GPS and more.
Samsung Galaxy S7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy S7 by adjusting the screen timeout.
Samsung Galaxy S7 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy S7 to Airplane mode.
Turn Emergency Mode On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to conserve your Galaxy S7 / S7 edge's remaining power when you are in an emergency situation.
Turn One-Handed Operations On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn one-handed operations for your Galaxy S7 / S7 edge on or off.

Email/Gmail

Email Account Sync Frequency Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust the personal email sync frequency settings on your Galaxy S7 / S7 edge.
Email Account Password and Server Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to update the personal email password/server settings for your Galaxy S7 / S7 edge.
Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Gmail™ Sync - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure Gmail account sync options for your Galaxy S7 / S7 edge.
Email Account Signature Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to enter or edit the personal email signature on your Galaxy S7 / S7 edge.
Email Account Notification Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust your personal email notification settings on your Galaxy S7 / S7 edge.
Delete Email Messages - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to delete your email messages on your Galaxy S7 / S7 edge.
Add a Personal Email Account - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to add an email account to your Galaxy S7 / S7 edge.
Manually Set Up Corporate Email (Exchange ActiveSync®) - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to complete a manual (advanced) corporate email setup for your Galaxy S7 / S7 edge.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Add an Existing Google™ Account - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to add an existing Google (Gmail) account to your Galaxy S7 / S7 edge.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Remove a Personal Email Account - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove an email account from your Galaxy S7 / S7 edge.
Create a New Google™ Account - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to create a new Google (Gmail) account for your Galaxy S7 / S7 edge.
Corporate Email (Exchange ActiveSync®) Sync Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust the work email sync frequency settings on your Galaxy S7 / S7 edge.
Corporate Email (Exchange ActiveSync®) Server Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to update the work email password/server settings for your Galaxy S7 / S7 edge.
Compose and Send Email Message - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to compose and send an email message using your Galaxy S7 / S7 edge.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Setting Up Personal and Work Email on Your Samsung Galaxy S7 from Verizon
[Video]
Set up your personal and corporate email quickly and efficiently on your Samsung Galaxy S7 from Verizon.
Length: 2:44
Email Account Data Usage Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to modify data usage options for the personal email account on your Galaxy S7 / S7 edge.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
Reply to an Email Message - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to reply to an email message using your Galaxy S7 / S7 edge.
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Corporate Email (Exchange ActiveSync®) Common Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's info on common corporate email settings (e.g., account name, etc.) for your Galaxy S7 / S7 edge.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Data Usage Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to modify data usage options for the work email account on your Galaxy S7 / S7 edge.
Corporate Email (Exchange ActiveSync®) Notification Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to modify the corporate email account notification settings for your Galaxy S7 / S7 edge.
Corporate Email (Exchange ActiveSync®) Signature Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to enter or edit the work email signature on your Galaxy S7 / S7 edge.
Samsung Galaxy S7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Samsung Galaxy S7.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to ensure Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up from your Galaxy S7 / S7 edge.

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
Turn GPS Location On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn GPS location for your Galaxy S7 / S7 edge on or off.
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Set Default Home Screen Panel - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set the default home screen panel on your Galaxy S7 / S7 edge.
Remove Home Screen Panels - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove Home screen panels from your Galaxy S7 / S7 edge.
Set Wallpaper - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set wallpaper on your Galaxy S7 / S7 edge.
Remove Items from Home Screen - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove items such as shortcuts, widgets and folders from your Galaxy S7 / S7 edge Home screen.
How to Customize Your Samsung Galaxy S7 from Verizon
[Video]
Personalize the home screen on your Samsung S7 from Verizon.
Length: 2:31
Samsung Galaxy S7 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Samsung Galaxy S7 for quick access to them.
Samsung Galaxy S7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Samsung Galaxy S7 to help organize your apps.
Samsung Galaxy S7 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add a shortcut to the Lock screen of your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Moving Apps on the Home Screen
[Interactive Simulation]
Discover how to move apps from the Home screen of your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
See how to remove widgets and apps from the Home screen of your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your Samsung Galaxy S7.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Mobile Hotspot Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure Mobile Hotspot settings for your Galaxy S7 / S7 edge.
Turn Mobile Hotspot On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Mobile Hotspot for your Galaxy S7 / S7 edge on or off.
Change Mobile Hotspot Password - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change the mobile hotspot password for your Galaxy S7 / S7 edge.
Samsung Galaxy S7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy S7 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
How to Browse the Web on Your Samsung Galaxy S7 from Verizon
[Video]
Browse the web on the go using Google Chrome on your Samsung Galaxy S7 from Verizon.
Length: 1:50
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Web Browser - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Samsung Galaxy S7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy S7, so it's easy to find later.
Samsung Galaxy S7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy S7.

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy S7 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy S7.

Lock, Unlock, Password & Security

Set Up Screen Lock - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your Galaxy S7 / S7 edge.
Change Device Password - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change the lock code on your Galaxy S7 / S7 edge.
Lock Screen Notifications - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage Lock Screen notifications on your Galaxy S7 / S7 edge.
Turn Off Screen Lock - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to disable the screen lock setting on your Galaxy S7 / S7 edge.
Smart Lock - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Manage Screen Lock Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage the lock screen settings for your Galaxy S7 / S7 edge.
Managing the Lock Screen on Your Samsung Galaxy S7 from Verizon
[Video]
Add security and customize the lock screen on your Samsung Galaxy S7 from Verizon.
Length: 1:45
Restore Default Settings - Samsung
[Device-Specific Instructions]
How to Use Fingerprint Lock on Your Samsung Galaxy S7
[Video]
Add security to your phone by learning to use the fingerprint sensor on your Samsung Galaxy S7 from Verizon.
Length: 1:34
Unlock Screen - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to unlock the screen on your Galaxy S7 / S7 edge.
Add Additional Fingerprints - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to add additional fingerprints to unlock your Galaxy S7 / S7 edge.
Remove Saved Fingerprints - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove fingerprints used to unlock your Galaxy S7 / S7 edge.
Samsung Galaxy S7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy S7 to help protect your private information.
Samsung Galaxy S7 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy S7.

Memory/Storage

Check Memory - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to check available storage space for your Galaxy S7 / S7 edge.
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Remove SD Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to format an SD card using your Galaxy S7 / S7 edge.
Insert SD Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.
Samsung Galaxy S7 Simulator: Creating a Station
[Interactive Simulation]
Learn how to create a station on Milk Music with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Listening to Music
[Interactive Simulation]
Explore how to listen to music using Milk Music on your Samsung Galaxy S7.
Samsung Galaxy S7 edge Simulator: Using Samsung Milk Music™ Dial
[Interactive Simulation]
See how to use the Milk Music dial on your Samsung Galaxy S7.

Navigating & Multitasking

Using the Split Screen Feature on Your Samsung Galaxy S7 from Verizon
[Video]
See how to use two apps at the same time with Split Screen on your Samsung Galaxy S7 from Verizon.
Length: 1:09
Navigating Your Samsung Galaxy S7 from Verizon
[Video]
Learn how to get around your Samsung Galaxy S7 from Verizon.
Length: 2:34
Samsung Galaxy S7 Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Multi Window™
[Interactive Simulation]
Learn how to use Multi Window on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Picture-in-Picture Video
[Interactive Simulation]
Discover how to use picture-in-picture video on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Samsung Galaxy S7.

Near Field Communication (NFC)

Turn Android Beam On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Android beam for your Galaxy S7 / S7 edge on or off.
Turn NFC On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Near Field Communication (NFC) on or off for your Galaxy S7 / S7 edge.
How to Use NFC (Near Field Communications) on Your Samsung Galaxy S7 from Verizon
[Video]
Share pictures and more with the tap of your phone. This video shows how to use NFC on your Samsung Galaxy S7 from Verizon.
Length: 2:06
Samsung Galaxy S7 Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
Learn how to use NFC and Android Beam on your Samsung Galaxy S7 to wirelessly transmit information to other compatible devices.

Operating System & Software

Samsung Galaxy S7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
View Software Version - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view the software version your Galaxy S7 / S7 edge is running.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.
Install Device Software Update - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to update your Galaxy S7 / S7 edge software/firmware.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.
Soft Reset - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Enable / Disable Auto Updates - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Shutdown Prevention - Nougat 7.0 and higher (Samsung)
[Device-Specific Instructions]
Here's how to unlock your screen if you can't remember your password, PIN, pattern or fingerprint for your Samsung device.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
Turn SIM PIN On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn SIM lock for your Galaxy S7 / S7 edge on or off.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to insert a SIM card into the Galaxy S7 / S7 edge.
Modify SIM PIN - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to modify the SIM PIN on your Galaxy S7 / S7 edge.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Samsung Galaxy S7 Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Samsung Galaxy S7 to add memory for photos, videos, music, documents and more.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy S7 to help protect your account.
Samsung Galaxy S7 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy S7.

Sounds, Volume & Audio

Record and Play File - Voice Recorder - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
To record and play a sound file on your Galaxy S7 / S7 edge, check out this info.
Volume Controls - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to adjust the volume on your Galaxy S7 / S7 edge.
Set Ringtones - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set ringtones for your Galaxy S7 / S7 edge.
Resolve Volume Issues
[Device-Specific Instructions]
Manage Alerts / Notifications - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage alerts and notifications for your Galaxy S7 / S7 edge.
Save a Ringtone - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to save a music file as a ringtone on your Galaxy S7 / S7 edge.
Turn Off All Sounds - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn off all sounds on your Galaxy S7 / S7 edge.

Starter Mode

Samsung Galaxy S7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the notification panel while in Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Learn how to set up the Favorite Contacts screen in Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Making a Phone Call
[Interactive Simulation]
Discover how to make a phone call in Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Switching to Easy Mode
[Interactive Simulation]
Learn how to switch to Easy mode for simplified Home screens on your Samsung Galaxy S7.

Status Indicators/Lights

View Signal Strength - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to view signal strength on the Galaxy S7 / S7 edge.

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Auto Receive Messages - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
If you're not receiving your picture / video messages via Verizon Messages (Message+), view this info.
Auto Receive Messages - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set your Galaxy S7 / S7 edge to auto receive MMS messages.
Create and Send a Text Message - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to create and send a text (SMS) message using your Galaxy S7 / S7 edge.
Delete Messages - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to delete text messages from your Galaxy S7 / S7 edge.
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Text Message Notification Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set up your text notifications on your Galaxy S7 / S7 edge.
Text Message Notification Settings - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Here's how to configure your Verizon Messages (Message+) notifications while using your Android smartphone.
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Set Up Printing - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set up printing from your Galaxy S7 / S7 edge.
Access Menus with Long Press - Android®
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy S7.

Visual & Hearing Accessibility

TTY Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to change the TTY settings on your Galaxy S7 / S7 edge.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
Turn Assisted Dialing On / Off - Samsung Smartphones
[Device-Specific Instructions]
If you're getting an error message when placing calls, view this info.

Wallpapers/Theme

Samsung Galaxy S7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Samsung Galaxy S7.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure network settings your Galaxy S7 / S7 edge.
Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to maintain a consistent data connection on your Galaxy S7 / S7 edge.
Access Wi-Fi Direct - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to access Wi-Fi direct on your Galaxy S7 / S7 edge.
Reset Network Settings - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to reset network settings on your Galaxy S7 / S7 edge.
Add a Virtual Private Network - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to setup a VPN using your Galaxy S7 / S7 edge.
Tethered Modem Connection - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set up a tethered connection via USB or Bluetooth for your Galaxy S7 / S7 edge.
Remove Wi-Fi Connection - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to remove a saved Wi-Fi network from your Galaxy S7 / S7 edge.
Setting up Wi-Fi on Your Samsung Galaxy S7 from Verizon
[Video]
Learn how to connect your tablet to Wi-Fi on your Samsung Galaxy S7 from from Verizon.
Length: 1:09
Add a Wi-Fi Network - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to connect to a Wi-Fi network using your Galaxy S7 / S7 edge.
Manually Add a Wi-Fi Network - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manually add a Wi-Fi connection to your Galaxy S7 / S7 edge.
Turn Wi-Fi On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Wi-Fi for your Galaxy S7 / S7 edge on or off.
Configure Broadcast Settings - Mobile Hotspot - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to configure mobile hotspot broadcast settings on your Galaxy S7 / S7 edge.
Activate Wi-Fi Calling - Samsung
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Samsung smartphone.
Samsung Galaxy S7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy S7 to connect to a Wi-Fi network, so you can access the Internet without using data.
Samsung Galaxy S7 Simulator: Using QuickConnect
[Interactive Simulation]
Find out how to use QuickConnect on your Samsung Galaxy S7.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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