Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
LG VX5200
Motorola V325
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Galaxy J3 V (3rd Gen.)
Galaxy J7 V (2nd Gen.)
Samsung Galaxy J3 (3rd Gen.)
Motorola V325xi
Samsung Galaxy J7 (2nd Gen.)

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Getting to Know Your Samsung Galaxy S8 / S8+
[PDF]
Get to know your new Samsung Galaxy S8 / S8+ with this quick reference guide.
Samsung Galaxy S8 / S8+ User Guide (PDF)
[PDF]
This Samsung Galaxy S8 / S8+ User Guide can help you get the most out of your device, like Home Screen features, shortcuts, widgets, status bar icons, the notification panel, navigation tips, device setup, and advanced use.
Set Up Device - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to perform initial activation and setup on the Galaxy S8 / S8+.
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.
Top 10 Things to Do with Your New Samsung Galaxy S8 / S8+
[General Information]
Learn how to set up your new Samsung Galaxy S8 / S8+ with important features and functions. Get the most out of your new phone with this list of practical tips.
Turn Off Android® Device Protection - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your Galaxy S8 / S8+
Turn On Android® Device Protection - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your Samsung Galaxy S8 / S8+.

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Transfer Content with Samsung Smart Switch™ Mobile App
[Device-Specific Instructions]
Here's how to transfer content from your old device to your current Samsung phone.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Move Files from Internal Storage to SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to move files from internal storage on your device to an SD (memory) card.
Move Music to Device - Android® Smartphone
[Device-Specific Instructions]
Smart Setup Guide
[General Information]
Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices
Using a USB Connector for Smart Switch on Your Samsung Galaxy S8 / S8+
[Video]
Video: Transfer content from your phone easily by using Smart Switch on your Samsung Galaxy S8 / S8+.
Length: 0:53

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Samsung Galaxy S8 / S8+ Using the DeX Station
[Video]
Video: Use your Galaxy S8 / S8+ like a personal computer by connecting it to the DeX Station.
Length: 0:50
Water Cleaning and Care on Your Samsung Galaxy S8 / S8+
[Video]
Video: Dropped your phone in water? Here are some tips on how to properly clean your phone.
Length: 0:46

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Turn Battery Optimization On / Off - Android® 6.0 and higher (Samsung)
[Device-Specific Instructions]
Battery optimization helps conserve battery power on your Samsung device and is turned on by default.
Battery Overview - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Check out these tips for extending battery life.
Power Saver Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to configure power saver settings for your Galaxy S8 / S8+.
Turn Power Saver On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to configure power saver settings for your Galaxy S8 / S8+.
Using Your Old Samsung Chargers with Your New Samsung Galaxy S8 / S8+
[Video]
Video: Have no fear! You can use your old charger on your new Samsung Galaxy S8 / S8+ by using the micro USB connector.
Length: 0:30

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Samsung Galaxy S8 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy S8 with your Bluetooth device.
Send Contact via Bluetooth® - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to send a contact via Bluetooth on your Galaxy S8 / S8+.
Turn Bluetooth® On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn Bluetooth for your S8 / S8+ on or off.

Calendar

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To remove a temporary call or message block via the My Verizon website, check out this info.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Activate Wi-Fi Calling - Samsung
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Samsung smartphone.
Add a Speed Dial - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to configure speed dial number on your Samsung Galaxy S8 / S8+.
Auto Reject or Ignore Call - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to block or unblock contacts on your Samsung Galaxy S8 / S8+.
Call History - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view or clear the call history on your Samsung Galaxy S8 / S8+.
Call a Number - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to call a number with your Samsung Galaxy S8 / S8+.
DTMF - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Manage the Call Reject / Ignore List - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to manage the blocked contact list on your Samsung Galaxy S8 / S8+.
Place a Conference Call - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to place a conference call on your Galaxy S8 / S8+.
Redial - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to call the last number you dialed on your Galaxy S8 / S8+.
Remove a Speed Dial - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a speed dial to your Galaxy S8 / S8+.
Samsung Galaxy S8 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Samsung Galaxy S8 to call a new number.
Samsung Galaxy S8 Simulator: Calling with HD Voice
[Interactive Simulation]
Discover how to make a call in HD Voice on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Calling with Video
[Interactive Simulation]
Learn how to make a call with video in HD Voice on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn on HD Voice on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Turning on Wi-Fi Calling
[Interactive Simulation]
Learn how to use Wi-Fi Calling on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Samsung Galaxy S8.
Turn Wi-Fi Calling On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn Wi-Fi calling on or off for your S8. 

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help.
Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, HDR, etc.) for your Galaxy S8 / S8+.
HDMI Format - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Media Share - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
This info helps if you want to turn media sharing (DLNA) for your Samsung Galaxy S8 / S8+ edge on/off.
Play / Copy Media (DLNA) - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To play or copy DLNA media with your Samsung Galaxy S8 / S8+, view this info.
Record and Share a Video - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to record and share a video on your Galaxy S8 / S8+.
Samsung Galaxy S8 / S8+ Smart Select: Gif Animation
[Video]
Video: Send your friends funny, personal Gifs and learn to create them on your Galaxy S8 / S8+.
Length: 1:12
Samsung Galaxy S8 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
Find out how to change the picture or video file size on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Transferring Photos to an SD Card
[Interactive Simulation]
Learn how to free up memory on your phone by moving photos to your SD card using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy S8.
Share Picture from Gallery - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to share a picture from the gallery on your Galaxy S8 / S8+.
Share Video from Gallery - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to share a video the gallery on your Galaxy S8 / S8+.
Take and Share a Picture - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to take and share a picture on your Galaxy S8 / S8+.
Turn Share Media On / Off (DLNA) - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn media share on or off on your Galaxy S8 / S8+ gallery.
View Pictures / Videos - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view pictures / videos on your Galaxy S8 / S8+.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a contact on your Add a Contact - Samsung Galaxy S8 / S8+
Delete a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To delete contacts on your Samsung Galaxy S8 / S8+, view this info
Edit a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to edit saved contacts on your Samsung Galaxy S8 / S8+.
Export Contacts to SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to export contacts to SD Card on your Samsung Galaxy S8 / S8+
Import Contacts from SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to import your contacts from your SD card.
Samsung Galaxy S8 / S8+ People edge
[Video]
Video: Set up and access your 10 favorite contacts easily by setting up People edge on your Galaxy S8 / S8+.
Length: 0:55
Samsung Galaxy S8 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your Samsung Galaxy S8 without looking at it.
Samsung Galaxy S8 Simulator: Blocking and Unblocking a Number
[Interactive Simulation]
Discover how to block and unblock a number on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy S8.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email / messages on your Galaxy S8 / S8+, view this.
Manage Data Usage - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
Turn Data On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
Check for Water Damage - Samsung
[Device-Specific Instructions]
Here's how to help determine if your Samsung device has liquid damage.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device ID (ESN/ IMEI / MEID) - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to find the device ID (ESN / IMEI / MEID) for your Samsung Galaxy S8 / S8+.
View MAC Address - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view the Wi-Fi MAC address for your S8 / S8+.
View Phone Info - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view the phone info (Bluetooth address, serial number, etc.) on the Galaxy S8 / S8+.
View Phone Number - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view the mobile number for Samsung Galaxy S8 / S8+.

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To adjust the brightness on your Samsung Galaxy S8 / S8+, check out this info.
Adjust Display Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To adjust the display settings on your Samsung Galaxy S8 / S8+, check out this info.
Adjust Font Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To adjust the font settings on your Samsung Galaxy S8 / S8+, check out this info.
Airplane Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Reset All Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy S8 to change alert sounds, turn off GPS and more.
Samsung Galaxy S8 Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy S8 by adjusting the screen timeout.
Samsung Galaxy S8 Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy S8 to Airplane mode.
Samsung Galaxy S8 Simulator: Updating the Phone OS
[Interactive Simulation]
Learn how to update the OS on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your Samsung Galaxy S8's battery life for the most important functions.
Turn Download Booster On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn download booster for your S8 / S8+ on or off.
Turn Emergency Mode On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn Emergency Mode on or off on your Galaxy S8 / S8+.
Turn One-Handed Operations On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your Galaxy S8 / S8+

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change Password - Good Mobile Messaging - Android®
[Device-Specific Instructions]
Here's how to change your Good Mobile Messaging password on Android devices.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Add a Personal Email Account - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a personal email account to your Samsung Galaxy S8 / S8+.
Add an Existing Google™ Account - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To add an existing Google account to your Samsung Galaxy S8 / S8+, view this info.
Compose and Send Email Message - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to compose and send an email message from your Samsung Galaxy S8 / S8+
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to create a New Google account on your Samsung Galaxy S8 / S8+.
Delete Email Messages - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To delete email messages on your Samsung Galaxy S8 / S8+, view this info
Gmail™ Sync - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Sending an Email to a Group
[Interactive Simulation]
Find out how to send an email to a group on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your Samsung Galaxy S8.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]
Turn GPS Location On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn GPS location on or off for your Galaxy S8 / S8+.

Home Screen

Access Notification Panel - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to access the notification panel on your Galaxy S8 / S8+
Add Home Screen Panels - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add Home screen panels to your Galaxy S8 / S8+.
Add Shortcuts to Home Screen - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add shortcuts to the Home on your Galaxy S8 / S8+.
Add Widgets to Home Screen - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a Home screen widget on your Galaxy S8 / S8+.
Mode Change - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
If your screen looks different, here's how to return it to its original setting.
Remove Home Screen Panels - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to remove Home screen panels on your Galaxy S8 / S8+.
Remove Items from Home Screen - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
This info helps if you want to remove items from the Home screen on your Samsung Galaxy S8 / S8+.
Rename Home Screen Folder - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to rename a Home screen folder on your Galaxy S8 / S8+.
Samsung Galaxy S8 / S8+ Customizing Your Edge Screen
[Video]
Video: Control and customize what appears on your edge panel so you can reach your favorite tools in a single swipe!
Length: 1:10
Samsung Galaxy S8 / S8+ Edge Screen Apps
[Video]
Video: Learn to use the edge Infinity screen and customize your edge panel with all of your favorite apps.
Length: 0:56
Samsung Galaxy S8 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy S8 for quick access to them.
Samsung Galaxy S8 Simulator: Adding Emergency Information to Your Lock Screen
[Interactive Simulation]
Learn how to add emergency information on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your Samsung Galaxy S8 to help organize your apps.
Samsung Galaxy S8 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Find out how to add shortcuts to the lock screen on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
See how to add and delete Home screens on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Changing the Default Home Screen
[Interactive Simulation]
A visual guide for changing the default Home screen on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your Samsung Galaxy S8.
Set Default Home Screen Panel - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to set the default Home screen panel on your Galaxy S8 / S8+.
View Home Screen Panels - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view Home screen panels on your Galaxy S8 / S8+.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Change Mobile Hotspot Password - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to change the Mobile Hotspot password on your Galaxy S8 / S8+.
Configure Broadcast Settings - Mobile Hotspot - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to configure broadcast settings for your Mobile Hotspot on your Galaxy S8 / S8+.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Add a Virtual Private Network - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a Virtual Private Network on your Samsung Galaxy S8 / S8+.
Change the Browser Start / Home Page - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To change the browser Home page on your Samsung Galaxy S8 / S8+, see these steps.
Samsung Galaxy S8 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy S8, so it's easy to find later.
Samsung Galaxy S8 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy S8.
Web Browser - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to open the Chrome web browser on your Galaxy S8 / S8+.

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to change the display language on your Galaxy S8 / S8+.
Samsung Galaxy S8 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy S8.

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Add Additional Fingerprints - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add additional fingerprints on your Samsung Galaxy S8 / S8+.
Change Device Password - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock your Galaxy S8 / S8+.
Lock Screen Notifications - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to manage Lock Screen notifications on the Samsung Galaxy S8 / S8+
Remove Saved Fingerprints - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to remove saved fingerprints on your Galaxy S8 / S8+.
Samsung Galaxy S8 / S8+ Encrypting Your SD Card
[Video]
Video: Add some extra privacy and security to your phone by learning to encrypt your SD card on your Galaxy S8 / S8+.
Length: 0:55
Samsung Galaxy S8 / S8+ Facial Recognition Security
[Video]
Video: Never forget a password again by setting up Facial Recognition for maximum security!
Length: 1:04
Samsung Galaxy S8 / S8+ Securing Your Folders
[Video]
Video: Add extra privacy and security to your phone by learning how to secure your folders on your Galaxy S8 / S8+.
Length: 0:50
Samsung Galaxy S8 Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Samsung Galaxy S8.
Set Up Fingerprint Recognition - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to set up fingerprint lock for your Galaxy S8 / S8+.
Set Up Screen Lock - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Setting Up Iris Security on Your Samsung Galaxy S8 / S8+
[Video]
Video: Keep your phone secure and protected by learning how to set up Iris Security.
Length: 1:19
Smart Lock - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Unlock Screen - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To unlock the screen on your Samsung Galaxy S8 / S8+, check out this info.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to check the available storage space on your Galaxy S8 / S8+.
Export Contacts to SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to export contacts to SD Card on your Samsung Galaxy S8 / S8+
Format SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Import Contacts from SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to import your contacts from your SD card.
Insert SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to insert an SD card into your Samsung Galaxy S8 / S8+
Move Files from Internal Storage to SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to move files from internal storage on your device to an SD (memory) card.
Remove SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to remove an SD Card on your Galaxy S8 / S8+.
Samsung Galaxy S8 / S8+ Encrypting Your SD Card
[Video]
Video: Add some extra privacy and security to your phone by learning to encrypt your SD card on your Galaxy S8 / S8+.
Length: 0:55

Mobile Hotspot

Samsung Galaxy S8 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy S8 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Move Music to Device - Android® Smartphone
[Device-Specific Instructions]

Navigating & Multitasking

Samsung Galaxy S8 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Using Split Screen Mode
[Interactive Simulation]
Discover how to use split screen mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Samsung Galaxy S8.

Near Field Communication (NFC)

Tap & Pay - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To set up your Samsung Galaxy S8 to pay for items just by touching your phone to a reader at a checkout register, view this info.
Transfer Data via Android Beam - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To wirelessly transfer data from your Galaxy S8 / S8 plus to another NFC-capable device, view this.
Transfer Data via S Beam™ - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to transfer data via S Beam on your Galaxy S8 / S8+.
Turn Android Beam On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn Android Beam on or off using your Samsung Galaxy S8 / S8+.
Turn NFC On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn NFC (Near Field Communications) for your Galaxy S8 / S8+ on or off.

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Samsung Galaxy S8 Software Update
[Updates]
Get instructions on how to download the latest software update for improvements and fixes, including: Android Oreo.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Insert SIM Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to insert a SIM card into your Samsung Galaxy S8 / S8+
Inserting and Removing the SIM and SD Card on Your Samsung Galaxy S8 / S8+
[Video]
Video: Learn to remove the SIM and SD cards on your Samsung Galaxy S8 / S8+ with the ejector tool.
Length: 0:49
Modify SIM PIN - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Remove SIM Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to remove the SIM card on your Galaxy S8 / S8+.
Turn SIM PIN On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn SIM lock on or off for your S8 / S8+.
Unblock SIM PIN - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
If the SIM PIN for your Galaxy S8 / S8+ is blocked, here's how to unblock it.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Samsung Galaxy S8 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy S8 to help protect your account.
Samsung Galaxy S8 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy S8.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to save a ringtone on your Galaxy S8 / S8+.
Set Ringtones - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To set ringtones on your Galaxy S8 / S8+, view this info.
Speakerphone - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Turn Off All Sounds - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn off all sounds for your Galaxy S8 / S8+.
Vibrate Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn vibrate mode on or off for your Galaxy S8 / S8+.
Volume Controls - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Starter Mode

Samsung Galaxy S8 Simulator: Accessing Easy Settings
[Interactive Simulation]
Find out how to access settings in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel while in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Learn how to set up the Favorite Contacts screen in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Making a Phone Call
[Interactive Simulation]
Discover how to make a phone call in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Switching to Easy Mode
[Interactive Simulation]
See how to switch to Easy mode for simplified Home screens on your Samsung Galaxy S8.

Status Indicators/Lights

View Signal Strength - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view the signal strength on your Galaxy S8 / S8+.

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to create and send a text message on your Galaxy S8 / S8+ via the Messages app.
Cut, Copy and Paste Text - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
To Cut, Copy and Paste Text on your Samsung Galaxy S8 / S8+, view this info.
Delete Messages - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Text Message Notification Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to manage text (SMS) messaging notification settings on your Galaxy S8 / S8+.
Text Message Signature - Android™
[Device-Specific Instructions]
View Text Messages - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to view text messages on your Galaxy S8 / S8+.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android®
[Device-Specific Instructions]
Capture a Screenshot - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
View this info to take a picture of the screen on your Samsung Galaxy S8 / S8+.
Samsung Galaxy S8 / S8+ Blue Light Filter
[Video]
Video: Turn on the blue light filter to dim your Galaxy S8 / S8+ and make night time scrolling easier.
Length: 0:45
Samsung Galaxy S8 / S8+ Smart Select: Pin to Top
[Video]
Video: Use Pin to Top to keep whatever you choose to select at the top of every screen you browse.
Length: 0:46
Samsung Galaxy S8 / S8+ Taking A Screenshot
[Video]
Video: Learn to take a screen shot with the new Infinity screen on your Galaxy S8 / S8+.
Length: 0:34
Samsung Galaxy S8 Simulator: Adding a Tracker
[Interactive Simulation]
Find out how to add S Health trackers on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Customizing S Health
[Interactive Simulation]
Discover how to customize S Health on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Measuring Your Blood Oxygen Level
[Interactive Simulation]
Discover how to measure your blood oxygen level on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Setting Up Your S Health Profile
[Interactive Simulation]
Learn to set up your S Health Profile on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Tracking Your Heart Rate
[Interactive Simulation]
See how to add track your heart heart on your Samsung Galaxy S8.
Set Up Printing - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to set up printing from your Galaxy S8 / S8+.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
TTY Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Turn Assisted Dialing On / Off - Samsung Smartphones
[Device-Specific Instructions]
If you're getting an error message when placing calls, view this info.

Wallpapers/Theme

Samsung Galaxy S8 Simulator: Changing the Theme
[Interactive Simulation]
Learn how to change the theme on your Samsung Galaxy S8.
Samsung Galaxy S8 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Samsung Galaxy S8.
Set Wallpaper - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Access Wi-Fi Direct - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
View these settings to access Wi-Fi direct on your Samsung Galaxy S8 / S8+.
Activate Wi-Fi Calling - Samsung
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Samsung smartphone.
Add a Wi-Fi Network - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to add a Wi-Fi Network on your Samsung Galaxy S8 / S8+.
Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to allow your Galaxy S8 / S8+ to auto switch between Wi-Fi and mobile data.
Samsung Galaxy S8 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy S8 to connect to a Wi-Fi network, so you can access the internet without using data.
Tethered Modem Connection - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to set up a tethered connection via USB or Bluetooth for your Galaxy S8 / S8+.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi Calling On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn Wi-Fi calling on or off for your S8. 
  • Smart Setup
    Get your new phone up and running
    with our step-by-step setup guide.

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