Samsung Galaxy S9 Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 11

The details:

Release date: 04/01/2019
Android™ Security Patch Level: March 1, 2019
Software Version: PPR1.180610.011.G960USQU4CSC7

What's changing:

The current software update provides system enhancements and the most up to date Android secuirty patches on your device.

System Update Instructions

To help you with the software update for your Samsung device, this page contains the following information:

  • Wi-Fi Only Over The Air (OTA) Programming
  • Server-Initiated Software Update Instructions
  • User-Initiated Software Update Instructions
  • Software Update while Roaming

Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.

User-Initiated Software Update
This process allows a user to navigate through the device options to seek updates.

  1. From a Home screen, touch and swipe up or down to display all apps, tap Settings > System updates > Check for system updates.
    Note These instructions apply to Standard mode only.

  2. If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.

  3. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

You've successfully updated your software.

Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update
If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.

  1. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.

  2. When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin.

You've successfully updated your software.

Server-Initiated Software Update
You'll be notified on your device that a software update is available.

  1. Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.

    Note: If you choose Defer, this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update.

  2. After you've received first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.

  3. Once the installation is complete, the device will power off and then back on again.

You've successfully updated your software.

System Update while Roaming
If you're roaming, you won't receive a software update notice. To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.

To enable Wi-Fi:

  1. Go to Settings > Wireless & networks.

  2. Tap Wi-Fi.

  3. To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.

If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update.

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

System Update 10

The details:

Release date: 02/25/2019
Android Security Patch Level: February 1, 2019
Software Version: PPR1.180610.011.G960USQS3CSAG

What's changing:

The current software update gives you the most up to date Android security patches on your device.

System Update 9

The details:

Release date: 01/30/2019
Android Security Patch Level: January 1, 2019
Software Version: PPR1.180610.011.G960USQU3CSAB

What's changing:

This software update brings the latest Android Pie Operating System 9, a new design and user interface, and One TalkSM on Galaxy S9.

Android Pie

Android Pie harnesses the power of artificial intelligence to give you more from your phone. Now it's smarter, faster and adapts as you use it.

  • Adaptive Battery
    Get more from a single charge. Adaptive Battery learns how you like to use your phone, so the apps and services you don't use as much aren't a battery drain.
  • Adaptive Brightness
    Don't worry about changing your brightness - your phone learns how you like to set it and automatically adjusts. Easy as pie.
  • App Actions
    App Actions predicts what you're about to do, so you get to your next task more quickly. For example, if you connect your headphones, the playlist you were listening to earlier is front and center.
  • Slices
    Slices bring relevant parts of your favorite apps to the surface. Next time you search for Lyft, you can see prices and driver ETAs right within your results.
  • Intuitive Navigation
    Switch between apps and get to what you need more naturally by using gestures instead of buttons.
Samsung Galaxy S9 Android Pie screenshot Samsung Galaxy S9 Android Pie screenshot
One UI : Brand new look and way to interact on your device

This update brings a fresh look and feel to One UI, your Samsung device's new user interface.

The new redesigned interface makes one hand operation a breeze and boosts your productivity. Turn on night mode to launch a darker theme friendlier to your eyes and battery.
Samsung Galaxy S9 User Interface screenshot Samsung Galaxy S9 User Interface screenshot Samsung Galaxy S9 User Interface screenshot

Intuitive camera interface

Camera modes, including video recording with one hand operation, are placed just above the camera button for quick access. Screen optimizer (auto mode) is now accessible and automatically adjusts the color setting of your pictures to match the subject matter. Quick settings, Bixby Vision and AR Emoji are now placed on the top of the screen.

Samsung Galaxy S9 Camera Interface screenshot Samsung Galaxy S9 Camera Interface screenshot

One Talk

Get access to One Talk service in the native dialer instead of opening a separate app.

Whether you're in the office or on the go, having uninterrupted access to customers, vendors and employees is critical to your bottom line. One Talk is a mobile-first phone solution that helps you personally connect with customers and engage your team.

With One Talk you can move calls seamlessly between office and mobile devices using one shared Verizon phone number.

  • Take calls on either your desk phone or mobile phone with a simultaneous ring.
  • Direct calls to team members if you're not available so calls don't go unanswered and customers aren't put on hold.
  • Conference with up to six people at once.
  • Easily scale and configure your phone system to meet your changing business needs.

Visit our One Talk support page for more information.

One Talk on Samsung Galaxy S9 screenshot

© 2019 Samsung Electronics America, Inc. Samsung and Galaxy S are trademarks of Samsung Electronics Co., Ltd.
Android is a trademark of Google, Inc.