Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Galaxy Tab A (8.0) - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab A (8.0).

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Galaxy Tab A (8.0) User Guide (PDF)

This User Guide can help you get the most out of your device.

Samsung Galaxy Tab A (8.0) - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Add an Existing Google™ Account

Here's how to add an existing Google account to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab A (8.0) on or off.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Alerts & Reminders

Samsung Galaxy Tab A (8.0) - Manage Alerts / Notifications

Here's how to change notification sounds for incoming messages on your Galaxy Tab A (8.0).

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Samsung Galaxy Tab A (8.0) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A (8.0) to an SD / Memory card.

Samsung Galaxy Tab A (8.0) - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab A (8.0) to a computer.

Samsung Galaxy Tab A (8.0) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Galaxy Tab A (8.0) to a computer.

Samsung Galaxy Tab A (8.0) - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy Tab A (8.0).

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Samsung Galaxy Tab A (8.0) - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Getting to Know Your Device

An interactive map of the Home screen and buttons on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Getting to Know the Back of Your Device

An interactive map of the back of your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Turning Your Device On and Off

Learn how to power on and shut down your Samsung Galaxy Tab A (8.0).

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy Tab A (8.0) - Extend Battery Life

Here are some tips on how to extend battery life on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Power Saver Settings

Here's how to manage 'Power mode' settings on your Galaxy Tab A (8.0) to improve battery performance.

Samsung Galaxy Tab A (8.0) - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Galaxy Tab A (8.0).

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Bluetooth

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab A (8.0) - Send Contact via Bluetooth®

Here's how to send a contact from your Galaxy Tab A (8.0) via Bluetooth.

Samsung Galaxy Tab A (8.0) - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab A (8.0) on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab A (8.0) Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab A (8.0) with your Bluetooth device.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung Galaxy Tab A (8.0) - Common Camera Settings

Here's info on common camera settings (e.g., timer, front /rear camera, etc.) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Galaxy Tab A (8.0) to a computer.

Samsung Galaxy Tab A (8.0) - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Recording a Video

Learn how to record a video using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Taking a Picture While Recording a Video

Learn how to take a piicture while recording a video on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to an SD card using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab A (8.0).

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab A (8.0) - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab A (8.0) and a computer with the Android SDK.

Contacts

Push to Talk Plus - Add a Contact

Here's how to add a contact using Push to Talk Plus.

Samsung Galaxy Tab A (8.0) - Add a Contact

Here's how to add a contact to your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Delete a Contact

Here's how to delete a contact from your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Edit a Contact

Here's how to edit a contact from your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Send Contact via Bluetooth®

Here's how to send a contact from your Galaxy Tab A (8.0) via Bluetooth.

Samsung Galaxy Tab A (8.0) - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab A (8.0) was imported from.

Samsung Galaxy Tab A (8.0) Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab A (8.0).

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab A (8.0) - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab A (8.0) on or off.

Samsung Galaxy Tab A (8.0) - Manage Data Usage

Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab A (8.0) on or off.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Date & Time

Samsung Galaxy Tab A (8.0) - Set Date and Time

If your Galaxy Tab A (8.0) shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Samsung Galaxy Tab A (8.0) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View Phone Number

Here's how to view the phone number for your Galaxy Tab A (8.0).

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

Samsung Galaxy Tab A (8.0) - Adjust Display / Brightness Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Manage Do Not Disturb Settings

If your Galaxy Tab A (8.0) isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab A (8.0) - Reset All Settings

If your Galaxy Tab A (8.0) crashes, resets or runs slow, or apps freeze or reset the device, view this.

Samsung Galaxy Tab A (8.0) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab A (8.0), view this info.

Samsung Galaxy Tab A (8.0) - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab A (8.0) on or off.

Samsung Galaxy Tab A (8.0) - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab A (8.0) doesn't rotate or flip.

Samsung Galaxy Tab A (8.0) - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab A (8.0) to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab A (8.0) Simulator: Adding Emergency Information to Your Lock Screen

Explore how to add emergency information on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adding an Account

Discover how to add an account on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung Galaxy Tab A (8.0) by adjusting the screen timeout.

Samsung Galaxy Tab A (8.0) Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Reducing Data Usage by Turning On Data Saver

Learn how to reduce data usage with data saver on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Removing an Account

Discover how to remove an account on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting the Device to Silent

Explore ways to mute your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung Galaxy Tab A (8.0) to Airplane mode.

Samsung Galaxy Tab A (8.0) Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab A (8.0)'s battery life for the most important functions.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Tab A (8.0) - Add a Personal Email Account

Here's how to add a personal email account to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Remove Corporate Email Account (Exchange ActiveSync®)

Here's how to remove a corporate / work email account from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Remove Gmail™ Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Remove a Personal Email Account

Here's how to remove a personal email account from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Reply to an Email Message

Here's how to reply to an email message from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View Email Messages

Here's how to view email messages on your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) Simulator: Forwarding an Email

Learn how to forward an email on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Sending an Email to a Group

Learn how to send a group email on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab A (8.0).

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Samsung Galaxy Tab A (8.0) - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how turn Mobile Hotspot for your Galaxy Tab A (8.0) on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Samsung Galaxy Tab A (8.0) - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab A (8.0).

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Samsung Galaxy Tab A (8.0) - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab A (8.0).

Home Screen

Samsung Galaxy Tab A (8.0) - Add Folders to Home Screen

Here's how to add folders to the Home screen of your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Add Shortcuts to Home Screen

Here's how to add shortcuts to a Home screen on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Remove Items from Home Screen

Here's how to remove items such as shortcuts, widgets and folders from the Home screen of your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab A (8.0) for quick access to them.

Samsung Galaxy Tab A (8.0) Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab A (8.0) to help organize your apps.

Samsung Galaxy Tab A (8.0) Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung Galaxy Tab A (8.0).

Hotspot

Samsung Galaxy Tab A (8.0) - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (password, network name, etc.) on your Galaxy Tab A (8.0).

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Samsung Galaxy Tab A (8.0) - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab A (8.0), so it's easy to find later.

Samsung Galaxy Tab A (8.0) Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab A (8.0).

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy Tab A (8.0) - Language Selection

Here's how to change the language used on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab A (8.0).

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Restore Default Settings - Samsung SCH-u410

Here's how to reset sound, display, phone and call settings on your Samsung SCH-u410.

Samsung Galaxy Tab A (8.0) - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab A (8.0) when the screen is locked.

Samsung Galaxy Tab A (8.0) - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab A.

Samsung Galaxy Tab A (8.0) Simulator: Charging Your Device

See how to charge your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab A (8.0) to help protect your private information.

Samsung Galaxy Tab A (8.0) Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab A (8.0).

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy Tab A (8.0) - Check Device Storage

Here's how to check available space if your Galaxy Tab A 8" runs slow, crashes/resets, or running apps freeze.

Samsung Galaxy Tab A (8.0) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab A.

Samsung Galaxy Tab A (8.0) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A (8.0) to an SD / Memory card.

Mobile Hotspot

Samsung Galaxy Tab A (8.0) Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab A (8.0) as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Samsung Galaxy Tab A (8.0) - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab A (8.0) to a computer.

Samsung Galaxy Tab A (8.0) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab A (8.0).

Navigating & Multitasking

Samsung Galaxy Tab A (8.0) - Turn Off All Sounds

Here's how to turn off all sounds on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Multi Window™

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Picture-in-Picture

Learn how to use picture in picture on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab A (8.0).

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab A (8.0) - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab A (8.0) if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab A (8.0) - Factory Data Reset (Powered On)

Here's how to reset your Galaxy Tab A (8.0) if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab A (8.0) - Install Device Software Update

Here's how to check for and install software updates on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Software Update

Get instructions on downloading the latest software update for the Galaxy Tab A to optimize performance, resolve known issues and apply the latest security patches

Samsung Galaxy Tab A (8.0) - View Software Version

Here's how to view the software version your Galaxy Tab A (8.0) is running.

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung Galaxy Tab A (8.0) - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Modify SIM PIN

Here's how to change the SIM card lock code on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Turn SIM PIN On / Off

Here's how to turn the SIM card lock code on or off for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab A (8.0).

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Samsung Galaxy Tab A (8.0) - Set Ringtones

Here's how to select or change ringtones or notification tones on your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Vibrate Mode

Here's how to turn vibrate mode on or off for your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Volume Controls

Here's how to adjust volume if your Galaxy Tab A (8.0) doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Samsung Galaxy Tab A (8.0) - View Signal Strength

Here's how to view signal strength on your Galaxy Tab A 8.0.

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Samsung Galaxy Tab A (8.0) - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Galaxy Tab A (8.0).

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung Galaxy Tab A (8.0) - Capture a Screenshot

Here's how to capture a screenshot from your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab A 8.0.

Samsung Galaxy Tab A (8.0) Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Finding You Smart Switch Device PIN

Learn how to find your Smart Switch PIN on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Planning Your Day

Learn how to plan your day using your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Searching Your Photos

Discover how to search your photos on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Searching Your Screen

Learn how to search your screen on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting Up Bixby

Learn how to set up Bixby on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Setting Up Google Assistant™

Learn how to set up Google Assistant on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Transferring Content from Your Old Device Using External Storage

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (8.0) from external storage.

Samsung Galaxy Tab A (8.0) Simulator: Transferring Content from Your Old Device with a USB Connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (8.0) with a USB connection.

Samsung Galaxy Tab A (8.0) Simulator: Transferring Content from Your Old Device with a Wireless Connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (8.0) with a wireless connection.

Samsung Galaxy Tab A (8.0) Simulator: Using Bixby Reminder

Learn how to use Bixby Reminder on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Bixby Vision

Learn how to use Bixby Vision on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Hello Bixby

Learn how to use Hello Bixby on your Samsung Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Using Your Feed

Learn how to use the Google Feed on your Samsung Galaxy Tab A (8.0).

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Samsung Galaxy Tab A (8.0) - Set Wallpaper

Here's how to set the Home screen image on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab A (8.0).

Wi-Fi & Network

Samsung Galaxy Tab A (8.0) - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab A (8.0) with other Wi-Fi capable devices.

Samsung Galaxy Tab A (8.0) - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Tab A (8.0) to auto switch between Wi-Fi and mobile data.

Samsung Galaxy Tab A (8.0) - Manually Add a Wi-Fi Network

Here's how to add a Wi-Fi network if the one you want doesn't display on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Tab A (8.0).

Samsung Galaxy Tab A (8.0) - Reset Network Settings

Here's how to reset settings if your Galaxy Tab A (8.0) can't connect to data or send / receive messages.

Samsung Galaxy Tab A (8.0) - Tethered Modem Connection

Here's how to use your Galaxy Tab A (8.0) as a modem to connect to the internet via a USB or Bluetooth connection.

Samsung Galaxy Tab A (8.0) - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab A 8.0 on or off.

Samsung Galaxy Tab A (8.0) Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab A (8.0) to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55