Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis™ Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad® mini with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
iPad® Air 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
iPad® Pro
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad® Air™
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
iPad® mini 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
DROID TURBO 2 - Designed by You
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad® mini
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
iPad® mini 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
Verizon Wireless UM175 USB Modem
LG enV®2
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Nokia 6236i
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Security & Privacy FAQs

General Information
  1. Security & Privacy is a security app for your mobile device that helps protect it from malicious apps, spyware and other potential threats to your privacy. It's powered by McAfee.

    There are 2 versions of this app:

    • Security & Privacy Single Device - Covers only your individual Verizon mobile device. The app is already installed on Android™ Verizon devices, and it’s included with your Verizon Wireless service for no additional charge.

    • Security & Privacy Multi-Device - Extends this security service to other eligible devices in your household and on your Verizon Wireless account, including computers and mobile devices on other carriers. It’s available for $6.99/month.


  2. Security & Privacy is a new app that you can use to protect your Android device. Many features are the same as Verizon Support & Protection, and new features (e.g., protecting your home computer) have been added.

    However, the following features from Verizon Support & Protection are now available through the Android operating system, so they aren't part of Security & Privacy. Select a link below to see step-by-step instructions on Google's website:



  3. Security & Privacy helps you:

    • Keep your identity and devices secure against the latest viruses, malware, and online threats
    • Ensure apps aren't more intrusive than expected through Data Exposure Reputation
    • Check for URL, developer reputation and risky app sources, using App Trust Reputation
    • Remove risky apps with one-tap uninstall
    • Get warned when apps have access to your personal and private information, and easily quarantine bad apps
    • Block suspicious or malicious websites, like phishing sites
    • Be warned when connecting to an unsecure Wi-Fi connection or hotspot


  4. Security & Privacy currently supports:

    • Phones and tablets running:
      • Android 4.1 or later
    • Computers running:
      • Windows® 7, 8 or 10
      • Mac® OS 10.10 or later

    We're also working to expand this service to more devices.



  5. Anyone with an eligible device can use Security & Privacy Single Device.

    If you're on a standard monthly account*, you're eligible to upgrade to Security & Privacy Multi-Device.

    Note: You must be the Account Owner or Account Manager on your Verizon account to upgrade to Multi-Device.

    *Prepaid and business accounts aren't eligible for Security & Privacy Multi-Device at this time.



  6. Security & Privacy Single Device is already installed on Android® Verizon devices.

    If you want to make sure you have it, search for "Security & Privacy" in the app store on your device. When you select the Security & Privacy app in the search results, you’ll either have the option to open the app (if you already have it) or install it (if you don’t already have it).

    Note: If you don't see "Security & Privacy" in the search results, your device may not be compatible at this time.



  7. To purchase Security & Privacy Multi-Device, you must be the Account Owner or Account Manager on your Verizon account:

    1. Go to the Products & Apps page in My Verizon.
    2. Click the Manage Your Products tab.
    3. Scroll down to the Security and Privacy section, and click Manage Security & Privacy.
    4. Click Get Multi-Device.
    5. Click Continue.
    6. Click Close.

    You've successfully enrolled in Security & Privacy Multi-Device.

    You'll receive an email with instructions for how to download the Security & Privacy software on all your household devices.

    Note: You can also enroll by opening the Security & Privacy app on the Account Owner's smartphone. Tap the Multi-Device banner at the top of screen or the Protect More Devices drawer at the bottom and follow the onscreen prompts to complete your enrollment.

     



  8. There's no limit. You can add the Security & Privacy software to all of your eligible household devices.



  9. It will appear as a separate line item under the Account Charges and Credits section of your bill.



  10. To unsubscribe to Security & Privacy Multi-Device:

    1. Go to the Products & Apps page in My Verizon.
    2. Click the Manage Your Products tab.
    3. Scroll to the Security & Privacy section, and click Remove from account.
    4. Click Yes.
    5. Click Close.

    You've successfully unsubscribed from Security & Privacy Multi-Device.

     



  11. You can read the Security & Privacy Terms & Conditions online.



Antivirus
  1. Viruses are software programs that disrupt the normal operation of your phone. They spread through email attachments, shared files or malicious websites. Some viruses are designed to intercept personal data, like passwords and credit card numbers. Others are designed to track how you use your phone.

    Security & Privacy scans your phone and minimizes your risk of downloading malicious and infected apps.



  2. Security & Privacy helps protect your phone from mobile malware and other digital threats including:

    • Viruses
    • Worms
    • Spyware
    • Key loggers
    • Bots
    • Other potentially unwanted programs

    Security & Privacy also blocks access to suspicious sites when using your phone's default web browser.



  3. Security & Privacy automatically scans your Android phone in real-time. When you receive a message, access a file or install an app, it's scanned instantly. Security & Privacy also scans your phone regularly: daily or weekly.

    If you suspect your phone is infected, you can run a manual scan at any time.



  4. It scans the file system on your phone. This includes messages, pictures, installed apps and compressed files.



  5. Yes, as soon as they arrive on your phone, Security & Privacy scans:

    • Email messages
    • Text messages
    • Multimedia messages
    • Attachments


  6. Yes, Security & Privacy scans content on your SD memory card upon installation. You can configure Security & Privacy to scan each SD memory card inserted in your phone.



  7. No, Security & Privacy minimizes your risk of downloading malicious and infected apps, helps protect you from suspicious websites, and warns you if you're on a risky or compromised Wi-Fi network. However, it doesn't block hacking attempts made through Wi-Fi, Bluetooth® or Infrared interfaces.



  8. If Security & Privacy detects a virus, you'll see a full-screen warning on your phone. Then, you can choose what to do:

    • Delete or uninstall the infected file or app
    • Ignore the virus warning


  9. You can run a manual scan to see the warning again. If you ignore a virus warning, Security & Privacy automatically reminds you to deal with the threat the next time you restart or when a scheduled system scan is performed.



  10. Yes, Security & Privacy updates the virus signature files on your device automatically and frequently to ensure it's checking for the latest known threats. It also uses virus signature files stored in McAfee Cloud to check for new threats detected after your last app update.

    You can set the Security & Privacy app to update at intervals that are convenient for you from within the app's Settings.



  11. Yes, Security & Privacy provides anti-virus protection. It'll alert you of malware and potentially unwanted programs, some of which may be adware. Additionally, Security & Privacy will provide you with information about apps on your phone that access your personal data for advertising purposes.

    For example, Security & Privacy will let you know if a free game or utility app has access to your contacts, call logs, account data, location and any other personal information that can be used to deliver targeted advertisements. Security & Privacy will inform you about the personal information accessible by each app, so you can make a decision to keep or uninstall the app.



Web Security
  1. Web security is designed to protect you from scams and malicious activity on websites you visit while searching the internet on your mobile device.

    While using the smartphone's default web browser, a warning message will appear on your screen if Security & Privacy detects a suspicious website. When this occurs, you can choose to go back or proceed to the website.



  2. When you browse the internet using your smartphone's browser, Security & Privacy automatically blocks malicious websites using McAfee technology. WebAdvisor® gives you real-time protection against mobile phishing and browser exploits. Also, Security & Privacy provides website safety ratings for each website you visit.



  3. McAfee WebAdvisor for Android checks against the Trusted Source database, which is part of McAfee's Global Threat Intelligence Network. You're warned when visiting a website that contains suspicious links or malicious content that can harm your device or expose your private data.



  4. The McAfee antivirus technology, included within Security & Privacy, detects thousands of new threats each day. McAfee Cloud is constantly reviewing and updating new and existing website ratings. The app updates its website ratings database every hour and includes daily protection updates for known browser threats.



  5. If you try to connect to an unsecure network, you’ll be asked to select whether you want to stay connected (add the network to the Allowed Networks list) or remain disconnected (add the network to the Blocked Networks list).

    Your saved networks will appear as either a blocked network or allowed network under Manage Wi-Fi networks of the Wi-Fi Security settings. You can also edit them as needed.

    Get step-by-step instructions in the Manage Wi-Fi networks section of our How to Use Security & Privacy page.



  6. You can turn off the Web Security feature from the Settings (gear icon) menu in the Security & Privacy app.

    Refer to our How to Use Security & Privacy guide for step-by-step instructions.

    Note: Use caution when turning off McAfee WebAdvisor, because you'll no longer be warned of risky websites.



App Privacy
  1. App Privacy is a component of Security & Privacy that helps you safeguard your private information. App Privacy tells you which apps on your device have access to personal information, like your contacts and location. You can then choose to either trust or remove any such app from your mobile device.



  2. App Privacy will help secure and preserve your privacy. The apps on your device are individually analyzed and rated, showing you if they access, store or transmit your personal information.



  3. When you launch App Privacy with Security & Privacy, it will scan your downloaded apps and report:

    • Access to personal information such as contacts, message content, calendar and photos
    • Use of your microphone, camera or location mechanism
    • Interception of events like calls, messages and key presses
    • Ability to transmit information to or from your device and the type of data connection it may use
    When the scan is complete, it assigns a data exposure rating for each app and reports exposure level detail. Generally, apps with universal access to sensitive information, plus the ability to transmit it, receive the highest data exposure rating.


  4. App Privacy scans apps to identify the device permissions and developer reputation. It also compares the app permissions requested against other apps in the app category.



  5. App Privacy automatically trusts apps that:

    • Don't access your personal information
    • Are part of the Android operating system


  6. If you update a trusted app and it has access to your personal information, App Privacy will ask you to review it.



  7. If you find out that an app can access more personal information or functions than you originally thought, App Privacy will help you quickly remove it from your mobile device.

    Note: Preloaded apps and system apps can't be removed through App Privacy.



Troubleshooting
  1. Your device may not be supported by Security & Privacy. You can check the device eligibility and plan eligibility requirements, or you can occasionally check the app store on your device for updates.

    Note: Devices that run an unauthorized version of the operating system aren't supported.



  2. The frequency of scans and updates will decrease battery life and increase data usage. According to our battery life testing and analysis, when you aren't actively using the device (i.e., in idle mode) or not using the app (i.e., in app background mode), the impact of the app on a full battery charge is estimated to be less than 15 minutes.

    To minimize this impact, you can reduce the frequency of scheduled scans.

    Note: This won't change the real-time scans of messages and apps as they arrive on your phone.



  3. Your home Wi-Fi network may be saved in the blocked networks list, which sets it to always disconnect.

    You can remove your Wi-Fi network from the blocked networks list and add it to the allowed list in the Manage Wi-Fi networks setting in the Security & Privacy app.

    Get step-by-step instructions in the Manage Wi-Fi networks section of our How to Use Security & Privacy page.



  4. Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions. Apple, Macintosh and Mac are registered trademarks of Apple Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Was this helpful?    

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.