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5G Ultra Wideband - Support Overview

With Verizon 5G, the fifth generation of wireless technology, you can enjoy quicker downloads and a more powerful network. Here you can find information on 5G Home, like how to sign up, what to expect during setup and how to manage your router. Plus, learn all about 5G including what it is and why it's so powerful.

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About 5G & 5G Home

5G Home Internet - Activate Amazon Alexa via My Verizon App

Here's how to activate Amazon Alexa for your 5G Home Internet in the My Verizon app.

5G Home Internet - Add Verizon Skills via Amazon Alexa app

Here's how to configure your Amazon Alexa app for either iPhone or Android to recognize voice commands for your 5G Home Internet.

Link 5G Home Internet to Amazon Alexa

Get instructions on how to set up your 5G Home Router as an Amazon Alexa enabled smart speaker. The Wi-Fi 6 router has Amazon Alexa Built-in for accessing Alexa skills.

Verizon Wireless 5G Home FAQs - Ultra-fast home Internet

The new ultra-fast Verizon 5G Home internet service is now available from Verizon in select locations. Find out about availability, charges and current promotions.

Installation

5G Home Internet - Install / Set Up 5G Home - Receiver Mount

Here's how to properly install the indoor and outdoor Receiver for your 5G Home Internet.

5G Home Internet - Install / Set Up 5G Home - Router Setup

Here's how to set up your 5G Home Internet router.

5G Home Internet - Install / Set Up 5G Home - Signal Test

Here's how to perform a signal test for your 5G Home Internet.

5G Home Internet - Install / Set Up 5G Home - Speed Test

Here's how to run a speed test for your 5G Home Internet.

5G Home Internet - Install / Set Up 5G Home - Wi-Fi Extender Set Up

Here's how to set up the Wi-Fi Extender for your 5G Home Internet.

5G Home Receiver Outdoor Mounting Bracket Installation Guide (PDF)

This User Guide can help you with 5G Home Receiver Installation.

5G Home Receiver User Guide (PDF)

This User Guide can help you get the most out of your 5G Home Receiver.

Verizon 5G Home Internet Professional Setup FAQs

Learn how to schedule a 5G Home installation. Find out ahead of time what equipment will be installed and what to expect during the installation process.

Video: 5G Home Internet Self Setup Video with Free Technical Support
(length: 1:09)

Watch this video to get instructions to self-install Verizon 5G Home Internet equipment. Receive everything you need in 48 hours plus 30 days of free technical support.
Length: 1:09

Manage 5G Home Wi-Fi

5G Home Wi-Fi Extender User Guide

Learn how to install and make the Wi-Fi connection between the Verizon 5G Home receiver and router. Get a table that explains LED lights on the receiver.

Home Phone Base User Guide (PDF)

This User Guide can help you get the most out of your Home Phone Base.

My Verizon app - Suspend / Reconnect Device

Here's how temporarily suspend and reconnect service for a device via the My Verizon app.

Verizon 5G Home Router FAQs

Learn about 5G router maintenance, including resetting the router, checking upload and download speeds and changing passwords. Find out how to get the router name, model, IP address and serial number.

Manage Connected Devices

Verizon 5G Home Internet Connected Devices FAQs

Learn about managing the devices connected to your Verizon 5G Home Router. Find out how to connect and disconnect devices and test and improve signal strength.

Manage Wi-Fi Extender

5G Home Wi-Fi Extender Mini User Guide (PDF)

This User Guide can help you get the most out of your Wi-Fi Extender.

5G Home Wi-Fi Extender User Guide (PDF)

This User Guide can help you get the most out of your Wi-Fi Extender.

My Verizon App Simulators

My Verizon App Simulator for Android

Get a step-by-step interactive tutorial of features and functions available in the My Verizon app. Learn how to manage your devices, 5G Home Wi-Fi or Smart Family from your phone. You can monitor your data, view your bill, and get on-demand support.

My Verizon App Simulator for iOS

Get a step-by-step interactive tutorial of features and functions available in the My Verizon app. Learn how to manage your devices, 5G Home Wi-Fi or Smart Family from your phone. You can monitor your data, view your bill, and get on-demand support.

Offers

YouTube TV Offer FAQs

Sign up for Verizon 5G Home and receive 3 months free of YouTube TV and your choice of an Apple TV or Chromecast Ultra.

Routers for 5G Home Wi-Fi

5G Home Router - Turn Network Name (SSID) On / Off

Here's how to allow the Wi-Fi name of your 5G Home Router to be seen by other devices.

5G Home Router User Guide (PDF)

This User Guide can help you get the most out of your 5G Home Router.

How to Identify and Manage Your Verizon 5G Home Router

Learn how to identify your Verizon 5G router and perform maintenance like resetting the router, checking speed and changing passwords in the My Verizon app.

Verizon 5G Home Router 1A - Support Overview

Find all Verizon 5G Home Router 1A Support information here: Learn about online tools for managing router performance. Find out about features and how to troubleshoot issues.

Verizon 5G Home Router 1B - Support Overview

Find all Verizon 5G Home Router 1B Support information here: Learn about online tools for managing router performance. Find out about features and how to troubleshoot issues.