Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Apple® iPad® (9.7-inch)
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-u550
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

iPhone 6 and 6 Plus Apps

These days, it's all about the apps. Here, you'll learn how to download apps from the Apple® App StoreSM — and also how to uninstall and manage them. We'll also tell you how to preserve battery life by turning off Background App Refresh, share files with other Apple users around you using AirDrop, and switch between your recently used apps. Want to share your location with someone else? You'll find that here, too.

  1. How to download, install and remove apps

    (ID 177146)

    Removing/Deleting apps often helps if your device is non-responsive, freezes or the app won't launch or open.

    Download and Install Apps
    Uninstall Apps

     

    Download and Install Apps

    1. From the Home screen, tap App Store App store icon.
      Note To install apps, you must sign in with your Apple ID or create one.
    2. To browse the App Store, tap Categories (located at the bottom).
    3. Tap the desired category (e.g., Books, Games, etc.).
    4. Browse the the App Store by price, tap Top Charts (located at the bottom) then tap Paid or Free (located at the top).
      Note To search for apps by name, tap Search (located at the bottom) then enter the name of the app.
    5. Tap the app.
    6. Tap GET then tap INSTALL.
      Note If there's a charge for the app, tap the price (e.g., $1.99) then tap BUY.
    7. If prompted, sign in to the iTunes Store to complete the install.

     

    Top

     

    Uninstall Apps

    Note If an 'X' does not appear as outlined below:

    • Check to see if the item you are trying to delete is an app that came preloaded on the phone (e.g., Calendar, Photos, iBooks, etc.) because most native apps cannot be deleted.
    • If restrictions are enabled, ensure that 'Deleting Apps' is turned on Switch On.

     

    1. From the Home screen, touch and hold the app.
      Note To locate the app, it may be necessary to slide finger left or right on the home screen.
    2. Tap the X symbol in the top-left corner of the app.
    3. Tap Delete.
    4. Press the Menu button to exit.

     

    Top



    KB ID 177146

  2. Viewing recently used apps

    (ID 115383)

    To view, open and close recently used apps, view this info.

    1. From the Home screen, quickly press the Home button (located at the bottom) twice.
    2. Swipe the screen left or right to view recently used apps.
      Note To access (open) an app, tap the app image.
      Note To remove (close) an app, touch and hold the app image then swipe it up and off the screen.

     

    Note For additonal information refer to:



    KB ID 115383

  3. How to update apps

    (ID 115095)

    Note Notes:

     

    1. From the Home screen, tap App Store.
    2. If prompted, tap Use Existing Apple ID.
    3. Enter the Apple ID and password then tap OK.
      Note The Apple ID is the email address associated with the account.
    4. Tap Updates (located in the lower-right).
      Note If an app update is available, a number may be present.
    5. If an update is available, tap Update All.
    6. If prompted, enter the Apple ID and password then tap OK.
      Note The Apple ID is the email address associated with the account.


    KB ID 115095

  4. Automatic app refresh

    (ID 119809)

    Note When Background App Refresh is turned on, apps that take advantage of this feature can refresh themselves in the background. For additonal info, refer to iOS: Multitasking and background-app refresh.

    1. From the Home screen, tap Settings.
    2. Tap General.
    3. Tap Background App Refresh.
    4. Tap the Background App Refresh switch to turn on Switch On or off Switch Off.


    KB ID 119809

  5. Restricting and unrestricting app usage

    (ID 177181)

    If you'd like to restrict access to apps, hide app icons or allow access to restricted apps, view this info.

    Note Corporate policy may determine allowable restrictions. Contact your Exchange/IT administrator for assistance.

    Restrict App Usage
    Allow App Usage

     

    Restrict App Usage

    1. From the Home screen, navigate: Settings Settings Icon > General > Restrictions.
    2. Tap Enable Restrictions.
    3. Enter then re-enter a restrictions passcode.
    4. Tap the switches (e.g., Safari, etc.) to turn on Switch On or off Switch Off.
      Note Any restriction set to off hides the corresponding icon on the Home screen.
    5. From the following sections, tap any of the categories then configure the desired options:
      • Allowed content (e.g. Ratings for, Movies, etc.)
      • Privacy (e.g. Location Services, Contacts, etc.)
      • Allow Changes (e.g. Accounts, Cellular Data Use, etc.)
    6. From the Game Center section, tap the switches to turn on or off.
      • Multiplayer Games
      • Adding Friends
      • Screen Recording

     

    Top

     

    Allow App Usage

    1. From the Home screen, navigate: Settings > General > Restrictions.
    2. Enter the restrictions passcode.
    3. Tap Disable Restrictions.
    4. Enter the restrictions passcode.

     

    Top



    KB ID 177181

  6. Enabling automatic app downloads

    (ID 115690)

    Caution Turning on may incur data charges if done over the cellular network.

    1. From the Home screen, navigate: Settings > App and iTunes Stores.
    2. From the Automatic Downloads section, tap the desired switches to turn on Switch On or off Switch Off:
      • Music
      • Apps
      • Books
      • Updates


    KB ID 115690

  7. Turning on AirDrop

    (ID 115484)

    Note Turning on AirDrop automatically turns on Wi-Fi and Bluetooth®.

    1. From the Home screen, select and hold the Control center (bottom of the screen).
      Select and hold the bottom of the screen
    2. Swipe the Control center up towards the top of the screen.
      Swipe up to top of screen
    3. Tap AirDrop.
      Airdrop
    4. Select the AirDrop setting:
      Receiving Off
      AirDrop turned off
      Contacts Only
      AirDrop is discoverable only by people in contacts
      Everyone
      AirDrop is discoverable by everyone
      Airdrop setting


    KB ID 115484

  8. Transferring and sharing files with AirDrop

    (ID 119373)

    Note Notes:

    • AirDrop is a service that provides file sharing without the need for a Wi-Fi network, configuration or mass-storage devices.
    • Both the sender and the recipient must have each other's Apple ID.
    • To complete an AirDrop transfer, the recipient must tap Accept, when prompted.
    • AirDrop must be turned on for both the sending and receiving device.

     

    1. From a created note, picture, video or map location / directions, tap the Share icon Share icon.
      Note If applicable, select (check) the desired photo(s) or video(s) in the album.
      Note To share contact info from within the contact, tap Share Contact.
    2. Select the desired recipient(s).
      Note To complete the transfer, the recipient must accept the file(s).


    KB ID 119373

  9. Finding current location and driving directions using Maps

    (ID 177111)

    Find Driving Directions
    Find Current Location

     

    Find Driving Directions

    1. From the Home screen, navigate: Maps Maps Icon.
    2. From the "Search for a place..." bar, enter the destination address then tap Directions.
      Note The default starting point is your current location. If desired, tap My location and change the "From" address, then tap Route.
    3. Select the mode of transportation tab:
      • Drive
      • Walk
      • Transit
      • Ride
    4. Tap GO then follow the directions.
      Note To list the directions, swipe up from the bottom of the screen then tap Details.

     

    Top

     

    Find Current Location

    1. From the home screen, tap Maps.
    2. Tap the Location icon.
      Note Located in the lower-left corner of screen.
      Note If available, select 3D for three dimensional view.

     

    Top



    KB ID 177111

  10. How to reset your location in Maps

    (ID 115310)

    Note Certain apps send "location warnings" to request access to your location (e.g., Camera, Compass, Maps, etc.); your choices of 'Allow' or 'Don't Allow' are saved for future use.

    Caution Performing the steps below resets location warnings to factory defaults.

    1. From the Home screen, navigate: Settings Settings icon > General > Reset.
    2. Tap Reset Location & Privacy.
    3. If prompted, enter the passcode.
    4. Tap Reset Settings.


    KB ID 115310

  11. Adding layers in Maps

    (ID 115978)
    1. From the Home screen, tap Maps Maps icon.
    2. Tap the Info icon Information icon (located in the lower-right).
    3. Select the layer(s):
      • Map
      • Transit
      • Satellite
    4. To show traffic info, tap the Traffic info switch to turn on Switch on icon.


    KB ID 115978

  12. Contact app developers

    (ID 115936)
    1. From the Home screen, tap App Store.
    2. Tap Search.
    3. Enter the name of the app in the search field then tap the app.
      Note If desired, tap Developer Website (if available) to access developer's site.
    4. Tap Reviews.
      Note If desired, tap App Support (if available) to access support site.
    5. Tap Write a Review.
      Note If presented with Sign In, tap Use Existing Apple ID.
    6. To rate the app, choose the star rating.
    7. To submit a review, enter the review info then tap Submit.
      From
      Enter a nickname
      Title
      Enter title of review
      Review
      Enter the review


    KB ID 115936

  13. iPhone is a registered trademark of Apple Inc.

Modified: 09/03/2015
  • Buy now

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