A promise to pay is a type of payment arrangement and a commitment to pay a certain amount by a specific date to prevent collections activity. You can set up a promise to pay arrangement in the My Verizon app, or in My Verizon with your smartphone, tablet or computer browser. You'll need to create a My Verizon login if you don’t have one before you can set up a promise to pay.
Learn how to set up a promise to pay payment arrangement.
A $7 Agent Assistance Fee will be charged for any payment arrangement made with a Customer Service Representative over the phone or in a Verizon store.