A promise to pay is a type of payment arrangement and a commitment to pay a certain amount by a specific date to prevent collections activity. You can set up a promise to pay arrangement in the My Verizon app, or in My Verizon with your smartphone, tablet or computer browser.
Learn how to set up a promise to pay payment arrangement. Note: You can have a maximum of one promise to pay arrangement set up on your account at one time. Multiple lines under one account cannot have promise to pay set up simultaneously.
Learn more about payment arrangements
A $7 Agent Assistance Fee will be charged for any payment arrangement made with a Customer Service Representative over the phone or in a Verizon store.