Samsung Galaxy S10 Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 9

The details:

Release date: 11/01/2019
Androidâ„¢ Security Patch Level: November 1, 2019
Software Version: PPR1.180610.011.G973USQS2BSIV

What's changing:

This software update improves fingerprint recognition performance and gives you the most up to date Android security patch on your device.

Fingerprint Recognition Update

If you've used a screen cover, such as a silicone cover with a textured surface on the inside, your device may contain incorrect fingerprint information that may cause recognition issues.

All users should install this fingerprint update. If you've registered or scanned your fingerprint with a screen cover on your phone, remove all of your fingerprints and register them again without using a screen cover. Scan your fingerprint in its entirety, including all corners. If you have used a Samsung approved or a factory applied screen protector you will not need to re-register your fingerprints.

Contact Samsung Customer Support if you have any questions or concerns.

System Update Instructions

To help you with the software update for your Samsung device, this page contains the following information:

  • Wi-Fi Only Over The Air (OTA) Programming
  • Server-Initiated Software Update Instructions
  • User-Initiated Software Update Instructions
  • Software Update while Roaming

Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.

User-Initiated Software Update

This process allows a user to navigate through the device options to seek updates.

  1. From a Home screen, touch and swipe up or down to display all apps, tap Settings > System updates > Check for system updates.
    Note These instructions apply to Standard mode only.
  2. If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.
  3. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

You've successfully updated your software.

Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update

If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.

  1. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.
  2. When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin.

You've successfully updated your software.

Server-Initiated Software Update

You'll be notified on your device that a software update is available.

  1. Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.

    Note: If you choose Defer, this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update.
  2. After you've received first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.
  3. Once the installation is complete, the device will power off and then back on again.

You've successfully updated your software.

System Update while Roaming

If you're roaming, you won't receive a software update notice. To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.

To enable Wi-Fi:

  1. Go to Settings > Wireless & networks.
  2. Tap Wi-Fi.
  3. To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.

If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update.

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

System Update 8

The details:

Release date: 10/25/2019
Android Security Patch Level: October 1, 2019
Software Version: PPR1.180610.011.G973USQU2BSIO

What's changing:

This software update brings new features for your Galaxy S10 device and the latest security patches.

AR Doodle

Record fun videos with virtual handwriting and drawings on faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.

Samsung Galaxy S10 AR Doodle screenshot Samsung Galaxy S10 AR Doodle screenshot

Camera Enhancements

Night Mode (Selfie) - The front camera now supports Night Mode, for taking dazzling photos even in low light conditions.

Live Focus (Video) - Live Focus features are now supported for video recording.

Super Steady Video Stabilization (Enhanced) - Record super smooth videos while the camera is moving.

Samsung Galaxy S10 Live Focus screenshot

Video Editor (Gallery)

The new Video Editor feature in the Gallery app makes it easy to edit videos like a pro, with simple tools for trimming clips, stitching them together, adjusting playback speed and more. You can even use the function to add subtitles and background music to clips to make your content more unique.

Samsung Galaxy S10 Video Editor screenshot

Dynamic Lock Screen (Categories)

Dynamic Lock Screen has new categories of images. Pick a category and swipe left on the lock screen to view the different wallpapers. The lock screen image will change every time you turn on the screen.

Samsung Galaxy S10 Dynamic Lock Screen screenshot Samsung Galaxy S10 Dynamic Lock Screen screenshot

Samsung DeX for PC

You can now launch Samsung DeX on your PC or Mac. Simply download the app from and connect to the computer via USB cable.

Link to Windows

Link to Windows allows you to send and receive SMS, sync photos and view content on your Galaxy S10 by linking with your Windows computer.

Game Booster

Game Launcher gathers all your game apps into one place for easy access. You can also use Game Booster to improve your gaming experience.

  • Easily discover exciting new games
  • Optimize your settings for game performance
  • Record gameplay videos
  • Track your game time and compare with other players
  • Link your Discord account to chat with your friends
Samsung Galaxy S10 Game Booster screenshot

System Update 7

The details:

Release date: 09/17/2019
Android Security Patch Level: September 1, 2019
Software Version: PPR1.180610.011.G973USQS2BSI4

What's changing:

The current software update provides the most up to date Android security patches on your device.

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Android is a trademark of Google, Inc.