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Samsung Galaxy S7 Software Update
Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.
Before you download:
- Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
- Ensure your battery is fully charged before starting the software update.
Software Version: NRD90M.G930VVRU4BQF2
The current software update gives you the most up to date Android® security patches on your device and essential improvements/bug fixes.
Link Sharing notification issue fix
- A patch has been applied to the Link Sharing app to fix an incorrect status message that may have appeared in the Notification Panel when sending/receiving files using this feature.
Video message (MMS) playback issue fix
- An outgoing video file may have only transmitted the audio portion to the recipient due to an error during the resizing/compression process. This software update ensures proper playback of both audio and visual portions of a video message from the recipient's point of view.
Google™ preload apps in Easy Mode
- All preloaded Google apps are now accessible and available for use in Easy Mode. Google preloads are Chrome™, Drive™, Gmail™, Hangouts™, Maps™, Photos, Play™ Movies & TV, Play Music, Play Store, YouTube™, and Android Pay™.
Device boot up issue fix
- This software update ensures proper reboot once a software update has been completed.
Samsung Gear 360 connectivity issue fix
- Bluetooth® firmware has been updated to prevent random disconnections between the phone and Samsung Gear 360 when the phone is connected to both Bluetooth and Wi-Fi.
Visual Voicemail playback issue fix
- This software update fixes an issue within the Visual Voicemail app in which message playback abruptly pauses when the device is moved close to the ear. The app has now been updated to ensure normal playback.
HD Voice (Wi-Fi Calling) performance improvement
- This software update brings performance improvements to Wi-Fi Calling (enabled through HD Voice).
Google Maps error fix for Samsung Knox™ users (for business / enterprise customers)
- Knox-enabled device users may have previously seen force close issues when running Google Maps within the Knox container. This was due to a security permission handling error, which is fixed in this software update.
Random reset issue fix for VPN users (for business / enterprise customers)
- For B2B users using certain MDM clients, a patch has been applied to prevent any random device resets that may occur while using a proxy server via VPN.
Next steps and additional links:
Please allow additional time for the apps on your device to continue to download after the software update.
- If for any reason this software update doesn't fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance.
- Operating System FAQs
- Check out the latest Verizon offers for Samsung devices and upgrade to a newer Samsung smartphone. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon.
To help you with the software update for your Samsung device, this page contains the following information:
- Wi-Fi Only Over The Air (OTA) Programming
- Server-Initiated Software Update Instructions
- User-Initiated Software Update Instructions
- Software Update while Roaming
Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.
Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update
If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.
- The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.
- When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin.
You've successfully updated your software.
Server-Initiated Software Update
You'll be notified on your device that a software update is available.
- Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.
Note: If you choose Defer, this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update. - After you've received first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.
- Once the installation is complete, the device will power off and then back on again.
You've successfully updated your software.
User-Initiated Software Update
This process allows a user to navigate through the device options to seek updates.
- From the Home screen, tap the Menu Key > Settings > About phone > Software updates > Check for Updates.
- If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.
- The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.
You've successfully updated your software.
System Update while Roaming
If you're roaming, you won't receive a software update notice. To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.
To enable Wi-Fi:
- Go to Settings > Wireless & networks.
- Tap Wi-Fi.
- To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.
If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update.
If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.
Software Version: NRD90M.G930VVRS4BQC9
The current software update gives you the most up to date Android security patches on your device.
Next steps and additional links:
Please allow additional time for the apps on your device to continue to download after the software update.
- If for any reason this software update doesn't fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance.
- Operating System FAQs
- Check out the latest Verizon offers for Samsung devices and upgrade to a newer Samsung smartphone. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon.
© 2017 Samsung Telecommunications America, LLC. Samsung, Galaxy S, Gear, and Knox are all trademarks of Samsung Electronics Co., Ltd.
Android is a trademark of Google, Inc.
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