If you're experiencing a weak signal or dead spots in areas of your home, use the Wi-Fi Signal Analyzer*. This feature of My Verizon app measures Wi-Fi signal strength throughout your home. Here's how to use it:
- Open My Verizon app.
- Tap the Account tab (at the bottom).
- If necessary, tap the Home or 5G Home tab at the top.**
- Tap your 5G Home Internet router.
- From the "Tools" section, tap Wi-Fi Analyzer.
- From the Wi-Fi Signal Analyzer screen, tap Get started, then follow the prompts.
If you're still having Wi-Fi coverage issues, Wi-Fi extenders can help expand coverage to hard-to-reach areas of your home:
- If you already have an extender, repositioning it may help.
- If needed, you can install up to 5 extenders (additional charges apply).
- Shop the latest Wi-Fi extenders.
Note: If your home internet plan includes Whole-Home Wi-Fi, you can request one Wi-Fi extender at no additional charge.***