Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
Moto Z Droid Edition
Moto Z Force Droid Edition
Samsung Galaxy Note7
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Samsung Convoy™ 3
Samsung Galaxy S® 4
Samsung Galaxy Note® 4
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note5
DROID TURBO 2
Samsung Galaxy S7 edge
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Samsung 3G Network Extender
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Apple® iPhone® 5
LG G4™
Verizon Ellipsis™ 7
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Apple® iPad® 2
Apple® iPhone® 4s
Apple® iPhone® 4
DROID MAXX 2
Samsung Galaxy S® 6 edge
Samsung Galaxy Note® 3
LG Revere® 3
Samsung Galaxy S6 edge +
Samsung Galaxy J3 V
Samsung Galaxy S® III
Samsung Galaxy J1™ Prepaid
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
DROID MINI by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
LG Cosmos™ 3
LG G2
HTC Desire® 526
LG G Vista
LG V10™
Samsung 4G LTE Network Extender
Brigadier™ by Kyocera
Samsung Galaxy J3 (2016)
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Verizon Wireless Home Phone
DROID RAZR M by MOTOROLA
LG Optimus Zone™ 3 Prepaid
LG G5
Pantech 4G LTE Global USB Modem UML290
LG Extravert™ 2
Verizon 4G LTE Broadband Router with Voice
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
HTC One® (M8)
DuraXV
DROID ULTRA by MOTOROLA
Verizon 4G LTE USB Modem 551L
Casio G'zOne Commando® 4G LTE
Gear S2
LG G Pad 8.3 LTE
GizmoPal® 2 by LG
HTC One M9
Casio G'zOne Ravine® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG K8 V
Samsung Galaxy Note® II
Sony Xperia® Z3v
Galaxy Note® Edge
GizmoGadget™ by LG
Samsung Galaxy S® 4 mini
Samsung Convoy® 4
Microsoft Lumia 735
Verizon 4G LTE USB Modem UML295
hum by Verizon
Verizon LTE Internet and Home Phone
HTC Desire® 626
Verizon 4G LTE Broadband Router
Nokia Lumia 928
Nexus 6
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
iPad® Pro
Transpyre™ Prepaid
Verizon Ellipsis® 10
Samsung Convoy™ 2
Moto X™ (2nd Gen.)
LG K4™ LTE
Moto X™ by Motorola
DROID TURBO 2 - Designed by You
Gear S®
BlackBerry® Bold™ 9930 smartphone
Verizon Wireless AirCard® 595
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto E™ Prepaid
Moto G™ by Motorola
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto® 2
Nokia Lumia 822
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Brightside™
LG Optimus Zone™ 2 Prepaid
LG Terra™
iPad® Air 2
HTC One®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Intensity™ II
LTE Internet (Installed)
LG Optimus Exceed™ 2
Blackberry Classic
LG Exalt™
PRIV™ by Blackberry®
LG Revere®
Nokia Lumia Icon
DROID INCREDIBLE 4G LTE by HTC
HTC One® (M8) for Windows®
Galaxy Tab E (8.0)
HTC 10™
LG Cosmos™ 2
Samsung Galaxy S® III mini
Verizon SureResponse®
Lucid™3 by LG
Watch Urbane™ 2nd Edition LTE
DROID RAZR by MOTOROLA
LG Octane™
Lancet™
Samsung Galaxy Tab® 2 (7.0)
LG Exalt™II
Lancet™ for Android™
Samsung Intensity™ III
DROID RAZR MAXX HD by MOTOROLA
LG G Pad™ X8.3
Kyocera DuraXV+
Microsoft Surface 3
LG Accolade™
LG Revere® 2
Samsung Convoy™
DROID DNA by HTC
Apple® iPad® mini with Retina display
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
LG enV®3
G Pad™ 10.1 LTE
Apple® iPad® Air™
Samsung Galaxy Tab S2
DROID RAZR MAXX by MOTOROLA
Samsung Gear S2 classic
Samsung Galaxy Tab® 4 (10.1)
Verizon Wireless USB760 Modem
Galaxy Tab E
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
G Pad™ 7.0 LTE
DROID RAZR HD by MOTOROLA
DROID by MOTOROLA
Enact™ by LG
Samsung Gusto®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Ellipsis® Kids
HTC One® remix
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Hydro ELITE by KYOCERA
Google Nexus 7
LG 4G LTE USB Modem VL600
DROID BIONIC by MOTOROLA
BlackBerry® Bold 9650 smartphone
HTC One® max
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Stellar™
DROID 4 by MOTOROLA
Apple® iPad® mini
Pantech Breakout™
Galaxy Nexus by Samsung
LG VX8300
Samsung Illusion™
HTC Desire® 530
LG Cosmos™
Motorola MOTO™ W755
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Tab®
LG Migosm
LG Extravert™
Samsung Galaxy Tab® 4 (8.0)
Lucid™ by LG
Samsung Haven™
BlackBerry® Bold™ 9930 smartphone without camera
LG Vortex™
Dell™ Vostro™ V13 Laptop
Casio G'zOne Boulder®
HTC Desire® 612
BlackBerry® Tour™ 9630 smartphone
Lucid™2 by LG
Samsung Galaxy Tab® (10.1)
DROID X2 by MOTOROLA
Motorola Barrage™
iPad® mini 4
DROID X by MOTOROLA
Pantech Hotshot™
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG enV® TOUCH
Verizon Wireless UMW190 Global USB Modem
Samsung Alias™ 2
Pantech Perception™
ZenPad™ Z8
Samsung Galaxy™ Stratosphere™ II
Apple® iPad® with Retina display
Samsung Galaxy Note® Pro
THUNDERBOLT™ by HTC
DROID 3 by MOTOROLA
LG Optimus Zone™
Motorola XOOM™ 4G LTE
LG Cosmos™ Touch
LG enV®2
Samsung ATIV SE™
Samsung Smooth™
Samsung Fascinate™
Pantech Jest™ 2
Verizon Wireless AirCard® 595U USB Modem
DROID CHARGE by SAMSUNG
Samsung Intensity™
Verizon Converged VOIP Device
Moto X™ - Designed by You (2nd Generation)
Nokia Lumia 2520
Spectrum™ 2 by LG
Samsung Knack™
BlackBerry® Pearl™ Flip 8230 smartphone
Windows Phone 8X by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Ellipsis™ Jetpack® MHS815L
Verizon Wireless UM175 USB Modem
Sony Xperia® Z2
Motorola Adventure™ V750
Samsung Galaxy Tab® S
Samsung Galaxy™ Stratosphere™
LG VX8360
iPad® mini 3
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy Legend™
Casio G'zOne Brigade®
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-u340
LG VX5400
Moto X™ - Designed by You
Motorola W385
Samsung Galaxy Camera®
DROID 2 by MOTOROLA
Luge™ by Motorola Prepaid
HTC Rhyme™
DROID INCREDIBLE by HTC
DROID 2 GLOBAL by MOTOROLA
Samsung Galaxy Note® 10.1
Verizon Wireless USB720 Modem
Pantech Marauder™
Samsung ATIV Odyssey™
HP Spectre x2
Intuition™ by LG
Delphi Connect
Nokia 2366i
Casio G'zOne Rock™
Verizon Wireless G'zOne Type-S
Verizon Wireless UM150 USB Modem
BlackBerry® Storm2™ 9550 smartphone Prepaid
HTC Rezound™
Revolution™ by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Ally™
Pantech Caper™ Prepaid
BlackBerry® Curve™ 8530 smartphone
LG VX8350
BlackBerry® Curve™ 8330 smartphone
Samsung Alias™
Apple® iPad®
Blackberry Classic Non-Camera
LG Chocolate® Touch
Samsung Galaxy Tab® (7.7)
Motorola MOTO™ VU204
Samsung Galaxy View
Samsung SCH-u410
Pantech Crux™
LG Voyager™
Spectrum™ by LG
HTC Trophy™
Samsung Juke
LG Chocolate®
Verizon Wireless Coupe™
Verizon Wireless USB727 Modem
Spartan GoCam™
BlackBerry® Torch™ 9850 smartphone
Samsung SCH-u430
Sony Xperia® PLAY
BlackBerry® 8830 World Edition smartphone
G'zOne Boulder™ Black and Silver
Samsung Reality™
DROID PRO by MOTOROLA
LG VX5300
LG VX5200
Verizon Wireless Escapade®
Sierra Wireless AirCard® 555D
Casio G'zOne Ravine® 2 Non-Camera
LG Optimus Exceed™ Prepaid
Motorola E815
Verizon Wireless PC5750 PC Card
Casio EXILIM
LG Enlighten®
Sharp KIN™ ONE
Samsung SCH-u540
Verizon Wireless CDM8975
LG Chocolate® 3
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung Continuum™
LG Dare™
Motorola W315
LG Clout™
Motorola Entice™
Motorola MOTO™ Z6c World Edition
Verizon Wireless Razzle™
LG VX6100
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-a930
LG enV®
Sharp KIN™ TWO
Motorola MOTO Q™ 9c
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9310 smartphone
Motorola RAZR V3c
Samsung Gleam®
HP® Mini 1151NR Netbook
Motorola V325
LG VX8700
Motorola RAZR V3m in Gray
Motorola MOTOKRZR K1m
LG Versa™
LG VX3200
Samsung SCH-a310
DROID ERIS by HTC
Samsung Rogue™
Samsung SCH-a650
Sierra Wireless AirCard® 580
LG VX8100
Gateway® LT2016u Netbook
Nokia 7705 Twist™
Samsung SCH-a870
Verizon Wireless CDM 7075
Samsung N150 Netbook
LG Glance™
Motorola V325i
Nokia 2705 Shade™ Non-Camera
HP® Pavilion dm1-3010nr Notebook
DROID XYBOARD 8.2 by MOTOROLA
LG VX3300
Pantech PN-210
Samsung Gem™
HP® Mini 311-1037NR Netbook
Motorola XOOM™
Nokia 6205
Samsung SCH-a670
LG Fathom®
Verizon Wireless V740 ExpressCard
Motorola CITRUS™
Verizon Wireless Adamant™
Compaq® Mini CQ10-688nr Netbook
Samsung i700 Pocket PC
LG VX4650
Samsung Trance™
Samsung Zeal™
Pantech PN-215
LG VX6000
LG VX4500
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-u620
Nokia 7205 Intrigue™
Nokia 6215i
Verizon Wireless USB1000 Global USB Modem
HTC Apache XV6700
Samsung SCH-a950
Samsung Sway™
Motorola V60s
Nokia 6015i Prepaid
Samsung Omnia®
Samsung SCH-u550
DROID R2D2 by MOTOROLA
Verizon AD3700 Global USB Modem
Nokia 6315i
Verizon Wireless Salute™
Kyocera SE47
Jest™
Kyocera K323
Verizon Wireless CDM8950
Pantech PN-820
HTC Merge®
Samsung Renown™
Samsung FlipShot®
Nokia 2705 Shade™
Motorola Rival™
LG VENUS™
Motorola Krave™ ZN4
Motorola V265
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung SCH-a530
Verizon Wireless Blitz® Prepaid
LG VX4700
Verizon Wireless PN-300
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a850
Samsung SCH-n330
Motorola MOTORIZR Z6tv
Sharp KIN™ TWOm
Samsung SCH-i730
LG V
HTC Touch Pro™
BlackBerry® 7750
Verizon Wireless V620
Nokia 2128i
Kyocera KX414
Motorola T730
Nokia 2285
Kyocera KX444
Samsung SCH-a630
Nokia 2605 Mirage
Motorola V710
LG VX2000
Nokia 6236i
Samsung SCH-i760
Motorola Rapture™ VU30
Motorola Q™
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola C333
Motorola T300p
Nokia 3589i
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola MOTOSLVR L7C
Verizon Wireless U630 PC Card
Kyocera KPC650
Motorola MOTO Q™ music 9m
Samsung SCH-a795
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
LG VX9400
Samsung SCH-a970
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola T720
Kyocera KX2
Nokia 6305i
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Samsung Glyde™
Motorola MOTORAZR maxx Ve
Motorola V276
Motorola V276 Prepaid
Kyocera KX1v
HP® Mini 110-1046NR Netbook
Samsung Galaxy Tab® 4
Samsung Saga™
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Kyocera K404
Samsung SCH-a790
Verizon Wireless V640
Motorola V120e
HTC Ozone™ with TALKS™ for Verizon Wireless
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-i830

Charges on the Bill

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
Pay Bill FAQs
[FAQs]
Learn all about paying your bill, using Auto Pay, viewing your payment history online in My Verizon and more.
Understanding Data Usage
[Video]
Watch this video to learn how much data is used when doing things like downloading music, or streaming video to make sure you're on the right plan for you.
Length: 1:27
# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.
Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
Understanding the Classic Online Bill
[Video]
Watch this video for an overview of our Classic bill. Look for our new online bill - coming soon.
Length: 3:57
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Taxes and Surcharges Estimator
[Online Tool]
Our Tax and Surcharge Estimator lets you view an estimate of your tax rates and surcharges based on your location and type of device.
Get to Know Your New Online Bill
[Video]
We've made our online bill easier to understand. Watch this video to get an overview of the new and improved bill.
Length: 3:32
Arbitration and Mediation FAQs
[FAQs]
Information about arbitration and mediation for disputes with Verizon Wireless.
Am I eligible for a corporate discount on a more everything share plan?
[Community]
Hi i recently switched over to verizon and signed up for the more everything plan including 10gb of data and 2 lines of service. I brought devices over, so i am currently receiving a 25$ discount per line for "month to month" service. My corporate discount was validated in late January, and im now being...
Auto payment was not working for Jan payment. Who should I contact?
[Community]
Suddenly autopayment was skipped for Jan 2014.  And I see $5 late fee on Feb bill.  What happened?My autopay is set for Bank checking account  and I don't see any notices.
Billing Disputes
[General Information]
Learn the information you will need before you contact Verizon Wireless about a billing dispute.
Can I backdate payments if I switch to a smaller plan?
[Community]
Currently, I am on a 4GB Share Everything plan.  I have my iPhone 5s on it and occasionally tether my iPad mini to the phone's Hotspot.  No streaming typically.  Just some web browsing. I typically use right around 2GB per month.  Sometimes a little under.  Sometimes just...
Can I bill accessories to my account?
[Community]
Can I bill accessories to my account and be paid for by my deposit refund.?
Can a Fios and a wireless account be combined onto one bill?
[Community]
Just wondering! I don't see anything on My Verizon to set this up myself.
Discounts by Verizon Wireless
[General Information]
Learn about the discounts available to you on the premium products & services offered on the largest high-speed wireless network in America.
Does verizon charge you for 411 calls?
[Community]
I too am new to Verizon, received my 3rd bill this week, and could not, initially, identify the charge of $ 1.99 under "voice".It is in fact a charge for having called 411. I think that equates with gas stations charging you for air.I will NEVER again dial 411 from my Verizon phone.
How do I access message data from last month's bill?
[Community]
How do I access message data from last month's bill?
How do I know if I have Asurion insurance for my cell phones?
[Community]
Do I have Asurian insurance for my cell phones?
How do I know if a credit has been added to my bill?
[Community]
 Does this mean I have an extra 56.07 in my account or is that what I still need to pay?
How do I see specific charges and credits for one of my lines?
[Community]
How do I figure out what specifically are the charges under vzw and other charges and credits?
How long will it take for an employee discount to appear on my bill?
[Community]
How long does it take for Verizon to approve your discount by submitting your paystub on line? I submitted my paystub on 4/17 and it's still pending.
How much does Verizon charge for data overages?
[Community]
I am currently 3.3 gb over on my plan (I use the 4g wifi unit).  I cannot find what Verizon charges for overage.  Can anyone answer this for me? I just need to know what Verizon charges for going over on a data plan.  I am 3.3 gb over.  Thanks
How much will I be charged for a data overage?
[Community]
When my data is close to going over, I have been prompted that I purchase additional Gigs at $15 each or $20 for 5 gigs.  If I do nothing and let the overage occur, is the cost $15/gig until my monthly data reset date?  Or is there an additional charge?  Thanks.
How much will Verizon charge me for a cracked screen?
[Community]
i am upgrading from a galaxy s4 to an s6 edge, and verizon is making me send my old s4 back because it has been less than 2 years since i got it. the s4 has a cracked screen. how much will verizon charge me for the cracked screen?
If I upgrade my data plan and chose the back-date option, will I have to make another payment?
[Community]
Im close to going over my data, and am currently on the 3GB $60 plan. That no longer exists and I have the option to upgrade to the new 4GB plan (same price). I HAVE ALREADY PAID THIS MONTH, but have 4 days left till reset. If I upgrade and choose the back-date option, will my current payment status transfer...
Is my bill for the previous month?
[Community]
My contract ends March 19. But my bill will be ready March 14. Is this bill for the previous month or is it for the upcoming month. Would I have to call verizon to cancel my service on the 19th. Or can the carrier I'm going to do that for me. I don't want to pay my bill if I'm not going to use it much...
Is the billing period the same every month?
[Community]
As we try to get the most out of our new iPhone 6's on d Shared Family Plan, the data usage is a BIG deal. The TXT messages from Verizon are helpful to keep us aware of data usage. Does the plan reset on the same day each month? Are monthly resets on Dec. 26th. . . will it always be the 26th?
Is there a Charge for receiving international calls?
[Community]
Is there a charge on calls received from other countries?L
Is there a grace period before a late fee is applied after the due date?
[Community]
Is the grace period 5 days before a late fee is applied after the "due date"?
Is this a phishing email?
[Community]
Got an Email today from what looks like Verizon that says they tried to use my CC to pay may bill and it was declined. Don't pay by CC so loos like scam to me! Be aware!
Understanding Your Verizon Bill
[PDF]
Learn about your Verizon Wireless bill, including account charges and credits, shared usage, monthly charges and more.
What time of day will my data roll to the new period?
[Community]
Today is the end of my billing period and I am pushing my data limit.  What time of day (and time zone) does it roll to the new billing period?
When does my billing cycle reset?
[Community]
My plan cycle ends on the third,  what time of day does it end, I am close to my data limit, what time do I go on my next month's data allotment?
When my contract is up will my bill become due immediately?
[Community]
When I switch does my bill become due immediately? If I don't pay off the full balance when its due is there a late fee?
Where on my bill can I see my employee discount?
[Community]
Please show me on my bill where I am getting credit for my work discount?
Why am I still being charged if my service is suspended?
[Community]
I suspended service on one of my devices.  I don't see a difference in my bill.  Why?
Why did my Bill go over?
[Community]
My monthly plan is @ $80/m.I got a bill for $107 this month.I kept my subscription suspended for a month.How do I get a written explanation of the $27 extra on my bill?Manik
Why didn't I see a credit on my first bill?
[Community]
I have had my new phone and plan for less then twenty four hours and now see I owe $105. One day? After reading everything about billing I'm still confused how signing up for a plan that would (total) $55 plus tax per month, how it became $105 due now. I also don't see my billing credit of $100 that Walmart...
Why do I keep getting recurring data charges at the same times?
[Community]
I would like to know why, for the past 4 days, one of the phones on our plan suddenly shows data charges occurring at 1:13am, 7:13am, 1:13pm and 7:13pm. Every day, same times, different data amounts. The user of this phone knows of no reason this should be happening.
Why do I see a negative number in my Verizon?
[Community]
I went to pay my phone bill on my Verizon  account after I did it showed a negative with the numbered  amount I paid in green what is that I went to pay it again it just added that to it still in negative verizonwireless-admin
Why do I see messages from 000-004-0404 on my bill?
[Community]
I see a lot entries for messages from the number, 000-004-0404, on my bill when I view it online.   I do not see these messages on my phone.  What's the deal?
Why do I see picture or video messages on my bill?
[Community]
Under the "Messages" tab on my bill as I look through the itemized part I'll see "Picture/Video" at various times of the day, but there are no pictures or videos showing up on the device it shows that it was texted to.  Could it be misidentifying a text or an iMessage as a picture or video? ...
Why don't I see the employee discount on my bill?
[Community]
I sent my email verification from my employer last month, but I don't see my discount on my bill, why?
Why is there no employee discount on my first bill?
[Community]
I have been notified approval for my employee discount but it is not reflected in my bill.  Has anyone else encountered this?
Why was I billed for a month before I started with Verizon Wireless?
[Community]
My wife and I started a Verizon Wireless account for two smart phones with 6GB shared data on January 19 - just over one month ago. I just received an e-mail saying my bill was ready.  When I went to log in, I saw the following: Bill Period: December 20, 2013 - January 19, 2014 - Balance...
Why won't the employee discount show up on my bill?
[Community]
My account was verified to be eligible for a discount through my employer,  but the discount doesn't show up on my bill. Who can I contact?
Will Verizon refund my early termination fee if I reactivate service within 30 days?
[Community]
I recently switched from Verizon after over 10 years (had this line since high school). I've been gone less than a month. I didn't know about the More Everything Plan and the Discounts you get with Edge when I made the switch. Looking at what is now a much cheaper service with more stuff than I was getting,...
Will an employee discount be reflected on my next bill?
[Community]
I just validated my employee discount today and my bill is due in 9 days. Will my discount be on this bill or do I have to wait?
Will my service be disconnected if I only pay part of my bill?
[Community]
Say my bill is 150 could I pay a 125 and still have service just wondering
Would Verizon charge a cash processing fee if I pay in-store?
[Community]
Can Verizon charge money for trying to pay bill in cash?

Online Bill

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
Understanding the Classic Online Bill
[Video]
Watch this video for an overview of our Classic bill. Look for our new online bill - coming soon.
Length: 3:57
Print Your Past Bills with My Verizon
[Video]
My Verizon is the answer to conveniently find and print your past Verizon Wireless bills. View your bills from the last 18 months ' 24 hours a day, seven days a week. Watch this video to see how easy it is.
Length: 0:30
Get to Know Your New Online Bill
[Video]
We've made our online bill easier to understand. Watch this video to get an overview of the new and improved bill.
Length: 3:32
Can I get a detailed bill?
[Community]
How do u view detailed messages on bill
How can I pay my bill when I am abroad and locked out of my account?
[Community]
I need to pay my bill for Verizon mobile number (I have the mobile phone number and the account number with me) but unfortunately all the methods require some form of login. Right now login is difficult because I've either been locked out of my account or my information hasn't been updated accurately. Either...
How can I view previously paid bills?
[Community]
I'm trying to find paid bills (preferably pdf's) on here. We no longer get paper bills and I need something itemized to show my employer for reimbursement.
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?
How do I view my bill?
[Community]
I am the account owner yet I have no say on what happens with my account and have no way of viewing my bill.
How do I view recent bills?
[Community]
How do I view all recent bills
How do you view a list of calls on your bill?
[Community]
how can u get a list of calls with phone numbers like they used to have on bills in the past?
Is it possible to view my payment history further back than 12 months?
[Community]
Is it possible to view my payment history further back than 12 months?
Is there a way for me to see my data usage by date?
[Community]
Is there a way for me to see my data usage by date?
Where can I find a copy of my text, data and call record from January 2016?
[Community]
Need a copy of my usage from January 2016 with specific times sent/received for texts, calls and data usage if that's possible. A police officer gave me a citation for "using my phone" while driving and I definitely wasn't, I hope to be able to show this from my usage records. Where can I find this? Thanks!...
Why do past bills in My Verizon show the "Pay Now" button?
[Community]
I like doing business online, and My Verizon has a very good interface. I do have a question, though. When I look at past bills in My Verizon, the "Pay Now" button is still active. Is there a reason why? Should it not indicate that bill was paid? My feeble mind was a bit confused! ;o)Thank you!
Will the content of messages I have sent show up on my bill?
[Community]
Does my actual messege show up on the bill or is it just the number

Paper Bill

Understanding Your Paper Bill
[Video]
This video details the Verizon Wireless paper bill option and how to interpret all of the data.
Length: 2:07
Can I receive a paper bill for my prepaid phone?
[Community]
My driver's license is expiring soon, and I'm wondering if I can get a bill for my prepaid phone, to use as proof as address.  I have no other bills in my name, and cannot have any of the household bills changed into my name either.  My phone bill is my really my only hope. 
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?

Paper-free billing

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
How to Pay Your Bill Online
[Video]
Watch this video to learn how easy it is to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52

Paperless Billing

How do I enroll in Paper-free Billing?
[Community]
How do I enroll in the paperless billing program . I hear there is an additional 3% discount above our corporate discount. I enjoy saving our renewable resources,vnot to mention my garbage bill.
How do I sign up for Paper-free Billing?
[Community]
how do I go paperless billing

Streamlined Billing

Streamlined Billing for Business FAQs
[FAQs]
Learn about different billing options for your business and how you can reduce paper usage.
Can I make multiple payments towards my bill?
[Community]
Hi everyone! Just wanted to know if I can pay a bill for a specific month 2-3 different times before my due date? Like if the bill is $100 can I pay $50 this week then $50 next week? Thanks! It would really be a big help!
How do I see a less detailed version of my bill?
[Community]
please this is just too much paper as i prefer this over the paperless
My son wants to move his line to his own plan with Verizon. Will we have to pay an ETF on that line?
[Community]
I have four lines on our plan, one of which belongs to our now-adult son. If he drops off of my plan early but creates his own account with his existing number with Verizon, will there be an early termination fee?

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