Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Samsung Galaxy S® 4
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Apple® iPhone® 5c
Samsung Galaxy Note5
DROID TURBO 2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Apple® iPhone® 5
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
LG G4™
Samsung 3G Network Extender
Apple® iPhone® 4s
Verizon Ellipsis™ 7
Apple® iPad® 2
Apple® iPhone® SE
Apple® iPhone® 4
Verizon Ellipsis® 8
Samsung Galaxy S® 6 edge
Verizon Jetpack® MiFi® 6620L
DROID MAXX 2
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
DROID MINI by MOTOROLA
LG Revere® 3
LG Cosmos™ 3
LG G2
LG G Vista
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
DROID RAZR M by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
LG V10™
Brigadier™ by Kyocera
Samsung Galaxy J3 (2016)
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless Home Phone
HTC Desire® 526
DROID ULTRA by MOTOROLA
LG G5
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Optimus Zone™ 3 Prepaid
DuraXV
Casio G'zOne Commando® 4G LTE
Verizon 4G LTE Broadband Router with Voice
HTC One M9
Samsung 4G LTE Network Extender
LG G Pad 8.3 LTE
Casio G'zOne Ravine® 2
Samsung Galaxy J3 V
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
GizmoPal™
Verizon 4G LTE USB Modem 551L
Galaxy Note® Edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Sony Xperia® Z3v
LG K4™ LTE
HTC Desire® 626
Transpyre™ Prepaid
LG K8 V
DROID TURBO 2 - Designed by You
Moto X™ by Motorola
Microsoft Lumia 735
Moto E™ Prepaid
Nokia Lumia 928
Nexus 6
Samsung Convoy™ 2
Moto G™ by Motorola
Samsung Brightside™
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem UML295
LG Exalt™
Samsung Gusto® 2
hum by Verizon
Verizon Ellipsis® 10
GizmoPal® 2 by LG
GizmoGadget™ by LG
Samsung Convoy® 4
Nokia Lumia 822
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Nokia Lumia Icon
Verizon 4G LTE Broadband Router
Samsung Intensity™ II
HTC One®
iPad® Pro
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Optimus Zone™ 2 Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
LG Cosmos™ 2
DROID RAZR by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Octane™
Verizon LTE Internet and Home Phone
Blackberry Classic
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy S® III mini
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
HTC One® (M8) for Windows®
DROID INCREDIBLE 4G LTE by HTC
Gear S®
iPad® Air 2
LG Revere® 2
LTE Internet (Installed)
Samsung Convoy™
Lancet™ for Android™
Verizon SureResponse®
HTC 10™
Lancet™
LG Accolade™
Watch Urbane™ 2nd Edition LTE
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
DROID DNA by HTC
LG enV®3
LG Exalt™II
Apple® iPad® mini with Retina display
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
LG G Pad™ X8.3
Apple® iPad® Air™
G Pad™ 10.1 LTE
HTC One® remix
Samsung Galaxy Tab S2
Samsung Gusto®
Casio G'zOne Ravine®
LG Cosmos™
G Pad™ 7.0 LTE
Enact™ by LG
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Stellar™
Galaxy Tab E (8.0)
Verizon Wireless USB760 Modem
Kyocera DuraXV+
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Z30 smartphone
Ellipsis® Kids
Apple® iPad® mini
Motorola RAZR V3m
LG VX8300
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
DROID by MOTOROLA
Microsoft Surface 3
DROID 3 by MOTOROLA
Galaxy Nexus by Samsung
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
DROID X by MOTOROLA
iPad Pro™ (9.7-inch)
Samsung Galaxy™ Stratosphere™ II
Samsung Illusion™
LG Extravert™
Hydro ELITE by KYOCERA
DROID X2 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab®
Google Nexus 7
Lucid™2 by LG
Samsung Haven™
Motorola Barrage™
LG Vortex™
Samsung Galaxy Tab® 4 (8.0)
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG 4G LTE USB Modem VL600
Galaxy Tab E
Motorola MOTO™ W755
HTC Desire® 612
Samsung Alias™ 2
LG Optimus Zone™
Samsung Intensity™
LG enV®2
Pantech Hotshot™
iPad® mini 4
LG enV® TOUCH
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
Pantech Jest™ 2
Casio G'zOne Boulder®
Apple® iPad® with Retina display
Samsung Fascinate™
Pantech Breakout™
Moto X™ - Designed by You (2nd Generation)
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
BlackBerry® Bold™ 9930 smartphone without camera
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
LG Cosmos™ Touch
Samsung Galaxy™ Stratosphere™
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
Spectrum™ 2 by LG
DROID CHARGE by SAMSUNG
LG VX8360
Samsung Knack™
LG Migosm
Samsung Galaxy Tab® (10.1)
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZenPad™ Z8
Pantech Marauder™
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Galaxy Tab® S
Verizon Converged VOIP Device
Intuition™ by LG
Samsung ATIV Odyssey™
Casio G'zOne Brigade®
DROID INCREDIBLE by HTC
Samsung SCH-u340
Motorola W385
iPad® mini 3
Verizon Wireless AirCard® 595U USB Modem
LG VX5400
Dell™ Vostro™ V13 Laptop
Samsung Gear S2 classic
Verizon Wireless UM175 USB Modem
HTC Rhyme™
DROID 2 by MOTOROLA
Casio G'zOne Rock™
Luge™ by Motorola Prepaid
Samsung Galaxy Note® 10.1
Verizon Wireless USB720 Modem
HTC Rezound™
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
DROID PRO by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
Samsung Galaxy View
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-u410
Motorola MOTO™ VU204
LG Ally™
Verizon Wireless Escapade®
LG VX8350
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8530 smartphone
Blackberry Classic Non-Camera
Samsung Reality™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Delphi Connect
BlackBerry® Curve™ 8330 smartphone
Samsung Juke
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
Spectrum™ by LG
Apple® iPad®
Samsung Alias™
HTC Trophy™
Verizon Wireless Coupe™
LG VX5300
LG Dare™
Pantech Crux™
G'zOne Boulder™ Black and Silver
LG Chocolate® Touch
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
Casio G'zOne Ravine® 2 Non-Camera
HP Spectre x2
Sony Xperia® PLAY
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
Verizon Wireless CDM8975
Casio EXILIM
LG VX5200
LG Chocolate® 3
Samsung Gem™
Motorola Entice™
LG Chocolate®
Motorola W315
Motorola MOTOKRZR K1m
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 9370 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Zeal™
Samsung Omnia® II
HP® Pavilion dm1-3010nr Notebook
LG Optimus Exceed™ Prepaid
Samsung SCH-a930
Samsung SCH-a650
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola E815
Samsung SCH-u540
Motorola MOTO™ Z6c World Edition
Motorola V325i
DROID ERIS by HTC
LG VX3300
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Clout™
LG VX3200
LG VX8100
Nokia 2705 Shade™ Non-Camera
DROID XYBOARD 10.1 by MOTOROLA
Motorola RAZR V3c
Sharp KIN™ ONE
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG VX4650
Samsung Continuum™
LG enV®
LG Versa™
Samsung SCH-a870
Sierra Wireless AirCard® 580
Samsung Gleam®
Samsung Rogue™
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
LG VX4500
Verizon Wireless V740 ExpressCard
HP® Mini 1151NR Netbook
Motorola XOOM™
Verizon Wireless Razzle™
Verizon Wireless CDM8950
Gateway® LT2016u Netbook
Motorola Rival™
Samsung SCH-a670
Samsung N150 Netbook
DROID XYBOARD 8.2 by MOTOROLA
Motorola V325
LG VX8700
Samsung SCH-a950
LG Glance™
Motorola CITRUS™
Samsung Sway™
Nokia 6205
Verizon Wireless Adamant™
Samsung SCH-u550
Motorola MOTO™ Z6cx World Edition without Camera
Pantech PN-820
Motorola MOTO Q™ 9c
LG VX6000
Sharp KIN™ TWO
LG Fathom®
Nokia 2366i
Samsung FlipShot®
DROID R2D2 by MOTOROLA
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
Verizon Wireless Salute™
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Spartan GoCam™
LG VENUS™
Nokia 6215i
Nokia 7705 Twist™
Samsung Trance™
Samsung Omnia®
Samsung SCH-i760
Nokia 7205 Intrigue™
HP® Mini 210-1076NR Netbook
Sharp KIN™ ONEm
Nokia 2705 Shade™
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Motorola Q™
LG VX9400
Samsung SCH-a630
Samsung SCH-a850
Motorola V60s
Samsung SCH-i730
Motorola V325xi
Motorola T730
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Kyocera KX1v
Motorola V265
Nokia 2128i
Compaq® Mini CQ10-688nr Netbook
Nokia 3589i
Sharp KIN™ TWOm
LG V
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
HP® Mini 311-1037NR Netbook
Motorola MOTOSLVR L7C
Nokia 6315i
Verizon Wireless V640
Nokia 6236i
BlackBerry® 7250
Samsung SCH-a795
Samsung i600 Smartphone
Kyocera KX414
Samsung SCH-a310
Kyocera KX444
HTC Apache XV6700
Motorola C333
Samsung Renown™
Pantech PN-210
Samsung SCH-a970
Nokia 2285
Motorola MOTO Q™ music 9m
Nokia 2605 Mirage
Kyocera SE47
Kyocera KX2
Motorola C343
LG VX4700
Motorola MOTORAZR maxx Ve
Motorola V276
Kyocera K323
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KPC650
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Samsung SCH-a530
Motorola V120e
HTC Merge®
Nokia 6015i Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
Samsung Glyde™
Verizon Wireless U630 PC Card
Samsung SCH-i830
Moto Z Force Droid Edition
Moto Z Droid Edition
Motorola V65p

Charges on the Bill

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
Pay Bill FAQs
[FAQs]
Learn all about paying your bill, using Auto Pay, viewing your payment history online in My Verizon and more.
# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.
Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
Understanding Data Usage
[Video]
Watch this video to learn how much data is used when doing things like downloading music, or streaming video to make sure you're on the right plan for you.
Length: 1:27
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
Understanding the Classic Online Bill
[Video]
Watch this video for an overview of our Classic bill. Look for our new online bill - coming soon.
Length: 3:57
Taxes and Surcharges Estimator
[Online Tool]
Our Tax and Surcharge Estimator lets you view an estimate of your tax rates and surcharges based on your location and type of device.
Get to Know Your New Online Bill
[Video]
We've made our online bill easier to understand. Watch this video to get an overview of the new and improved bill.
Length: 3:32
Arbitration and Mediation FAQs
[FAQs]
Information about arbitration and mediation for disputes with Verizon Wireless.
Am I eligible for a corporate discount on a more everything share plan?
[Community]
Hi i recently switched over to verizon and signed up for the more everything plan including 10gb of data and 2 lines of service. I brought devices over, so i am currently receiving a 25$ discount per line for "month to month" service. My corporate discount was validated in late January, and im now being...
Auto payment was not working for Jan payment. Who should I contact?
[Community]
Suddenly autopayment was skipped for Jan 2014.  And I see $5 late fee on Feb bill.  What happened?My autopay is set for Bank checking account  and I don't see any notices.
Billing Disputes
[General Information]
Learn the information you will need before you contact Verizon Wireless about a billing dispute.
Can I backdate payments if I switch to a smaller plan?
[Community]
Currently, I am on a 4GB Share Everything plan.  I have my iPhone 5s on it and occasionally tether my iPad mini to the phone's Hotspot.  No streaming typically.  Just some web browsing. I typically use right around 2GB per month.  Sometimes a little under.  Sometimes just...
Can I bill accessories to my account?
[Community]
Can I bill accessories to my account and be paid for by my deposit refund.?
Can a Fios and a wireless account be combined onto one bill?
[Community]
Just wondering! I don't see anything on My Verizon to set this up myself.
Discounts by Verizon Wireless
[General Information]
Learn about the discounts available to you on the premium products & services offered on the largest high-speed wireless network in America.
Does verizon charge you for 411 calls?
[Community]
I too am new to Verizon, received my 3rd bill this week, and could not, initially, identify the charge of $ 1.99 under "voice".It is in fact a charge for having called 411. I think that equates with gas stations charging you for air.I will NEVER again dial 411 from my Verizon phone.
How do I access message data from last month's bill?
[Community]
How do I access message data from last month's bill?
How do I know if I have Asurion insurance for my cell phones?
[Community]
Do I have Asurian insurance for my cell phones?
How do I know if a credit has been added to my bill?
[Community]
 Does this mean I have an extra 56.07 in my account or is that what I still need to pay?
How do I see specific charges and credits for one of my lines?
[Community]
How do I figure out what specifically are the charges under vzw and other charges and credits?
How long will it take for an employee discount to appear on my bill?
[Community]
How long does it take for Verizon to approve your discount by submitting your paystub on line? I submitted my paystub on 4/17 and it's still pending.
How much does Verizon charge for data overages?
[Community]
I am currently 3.3 gb over on my plan (I use the 4g wifi unit).  I cannot find what Verizon charges for overage.  Can anyone answer this for me? I just need to know what Verizon charges for going over on a data plan.  I am 3.3 gb over.  Thanks
How much will I be charged for a data overage?
[Community]
When my data is close to going over, I have been prompted that I purchase additional Gigs at $15 each or $20 for 5 gigs.  If I do nothing and let the overage occur, is the cost $15/gig until my monthly data reset date?  Or is there an additional charge?  Thanks.
How much will Verizon charge me for a cracked screen?
[Community]
i am upgrading from a galaxy s4 to an s6 edge, and verizon is making me send my old s4 back because it has been less than 2 years since i got it. the s4 has a cracked screen. how much will verizon charge me for the cracked screen?
If I upgrade my data plan and chose the back-date option, will I have to make another payment?
[Community]
Im close to going over my data, and am currently on the 3GB $60 plan. That no longer exists and I have the option to upgrade to the new 4GB plan (same price). I HAVE ALREADY PAID THIS MONTH, but have 4 days left till reset. If I upgrade and choose the back-date option, will my current payment status transfer...
Is my bill for the previous month?
[Community]
My contract ends March 19. But my bill will be ready March 14. Is this bill for the previous month or is it for the upcoming month. Would I have to call verizon to cancel my service on the 19th. Or can the carrier I'm going to do that for me. I don't want to pay my bill if I'm not going to use it much...
Is the billing period the same every month?
[Community]
As we try to get the most out of our new iPhone 6's on d Shared Family Plan, the data usage is a BIG deal. The TXT messages from Verizon are helpful to keep us aware of data usage. Does the plan reset on the same day each month? Are monthly resets on Dec. 26th. . . will it always be the 26th?
Is there a Charge for receiving international calls?
[Community]
Is there a charge on calls received from other countries?L
Is there a grace period before a late fee is applied after the due date?
[Community]
Is the grace period 5 days before a late fee is applied after the "due date"?
Is this a phishing email?
[Community]
Got an Email today from what looks like Verizon that says they tried to use my CC to pay may bill and it was declined. Don't pay by CC so loos like scam to me! Be aware!
Understanding Your Verizon Bill
[PDF]
Learn about your Verizon Wireless bill, including account charges and credits, shared usage, monthly charges and more.
What time of day will my data roll to the new period?
[Community]
Today is the end of my billing period and I am pushing my data limit.  What time of day (and time zone) does it roll to the new billing period?
When does my billing cycle reset?
[Community]
My plan cycle ends on the third,  what time of day does it end, I am close to my data limit, what time do I go on my next month's data allotment?
When my contract is up will my bill become due immediately?
[Community]
When I switch does my bill become due immediately? If I don't pay off the full balance when its due is there a late fee?
Where on my bill can I see my employee discount?
[Community]
Please show me on my bill where I am getting credit for my work discount?
Why am I still being charged if my service is suspended?
[Community]
I suspended service on one of my devices.  I don't see a difference in my bill.  Why?
Why did my Bill go over?
[Community]
My monthly plan is @ $80/m.I got a bill for $107 this month.I kept my subscription suspended for a month.How do I get a written explanation of the $27 extra on my bill?Manik
Why didn't I see a credit on my first bill?
[Community]
I have had my new phone and plan for less then twenty four hours and now see I owe $105. One day? After reading everything about billing I'm still confused how signing up for a plan that would (total) $55 plus tax per month, how it became $105 due now. I also don't see my billing credit of $100 that Walmart...
Why do I keep getting recurring data charges at the same times?
[Community]
I would like to know why, for the past 4 days, one of the phones on our plan suddenly shows data charges occurring at 1:13am, 7:13am, 1:13pm and 7:13pm. Every day, same times, different data amounts. The user of this phone knows of no reason this should be happening.
Why do I see messages from 000-004-0404 on my bill?
[Community]
I see a lot entries for messages from the number, 000-004-0404, on my bill when I view it online.   I do not see these messages on my phone.  What's the deal?
Why do I see picture or video messages on my bill?
[Community]
Under the "Messages" tab on my bill as I look through the itemized part I'll see "Picture/Video" at various times of the day, but there are no pictures or videos showing up on the device it shows that it was texted to.  Could it be misidentifying a text or an iMessage as a picture or video? ...
Why don't I see the employee discount on my bill?
[Community]
I sent my email verification from my employer last month, but I don't see my discount on my bill, why?
Why is there no employee discount on my first bill?
[Community]
I have been notified approval for my employee discount but it is not reflected in my bill.  Has anyone else encountered this?
Why was I billed for a month before I started with Verizon Wireless?
[Community]
My wife and I started a Verizon Wireless account for two smart phones with 6GB shared data on January 19 - just over one month ago. I just received an e-mail saying my bill was ready.  When I went to log in, I saw the following: Bill Period: December 20, 2013 - January 19, 2014 - Balance...
Why won't the employee discount show up on my bill?
[Community]
My account was verified to be eligible for a discount through my employer,  but the discount doesn't show up on my bill. Who can I contact?
Will Verizon refund my early termination fee if I reactivate service within 30 days?
[Community]
I recently switched from Verizon after over 10 years (had this line since high school). I've been gone less than a month. I didn't know about the More Everything Plan and the Discounts you get with Edge when I made the switch. Looking at what is now a much cheaper service with more stuff than I was getting,...
Will an employee discount be reflected on my next bill?
[Community]
I just validated my employee discount today and my bill is due in 9 days. Will my discount be on this bill or do I have to wait?
Will my service be disconnected if I only pay part of my bill?
[Community]
Say my bill is 150 could I pay a 125 and still have service just wondering
Would Verizon charge a cash processing fee if I pay in-store?
[Community]
Can Verizon charge money for trying to pay bill in cash?

Online Bill

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
Understanding the Classic Online Bill
[Video]
Watch this video for an overview of our Classic bill. Look for our new online bill - coming soon.
Length: 3:57
Get to Know Your New Online Bill
[Video]
We've made our online bill easier to understand. Watch this video to get an overview of the new and improved bill.
Length: 3:32
Print Your Past Bills with My Verizon
[Video]
My Verizon is the answer to conveniently find and print your past Verizon Wireless bills. View your bills from the last 18 months ' 24 hours a day, seven days a week. Watch this video to see how easy it is.
Length: 0:30
Can I get a detailed bill?
[Community]
How do u view detailed messages on bill
How can I pay my bill when I am abroad and locked out of my account?
[Community]
I need to pay my bill for Verizon mobile number (I have the mobile phone number and the account number with me) but unfortunately all the methods require some form of login. Right now login is difficult because I've either been locked out of my account or my information hasn't been updated accurately. Either...
How can I view previously paid bills?
[Community]
I'm trying to find paid bills (preferably pdf's) on here. We no longer get paper bills and I need something itemized to show my employer for reimbursement.
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?
How do I view my bill?
[Community]
I am the account owner yet I have no say on what happens with my account and have no way of viewing my bill.
How do I view recent bills?
[Community]
How do I view all recent bills
How do you view a list of calls on your bill?
[Community]
how can u get a list of calls with phone numbers like they used to have on bills in the past?
Is it possible to view my payment history further back than 12 months?
[Community]
Is it possible to view my payment history further back than 12 months?
Is there a way for me to see my data usage by date?
[Community]
Is there a way for me to see my data usage by date?
Where can I find a copy of my text, data and call record from January 2016?
[Community]
Need a copy of my usage from January 2016 with specific times sent/received for texts, calls and data usage if that's possible. A police officer gave me a citation for "using my phone" while driving and I definitely wasn't, I hope to be able to show this from my usage records. Where can I find this? Thanks!...
Why do past bills in My Verizon show the "Pay Now" button?
[Community]
I like doing business online, and My Verizon has a very good interface. I do have a question, though. When I look at past bills in My Verizon, the "Pay Now" button is still active. Is there a reason why? Should it not indicate that bill was paid? My feeble mind was a bit confused! ;o)Thank you!
Will the content of messages I have sent show up on my bill?
[Community]
Does my actual messege show up on the bill or is it just the number

Paper Bill

Understanding Your Paper Bill
[Video]
This video details the Verizon Wireless paper bill option and how to interpret all of the data.
Length: 2:07
Can I receive a paper bill for my prepaid phone?
[Community]
My driver's license is expiring soon, and I'm wondering if I can get a bill for my prepaid phone, to use as proof as address.  I have no other bills in my name, and cannot have any of the household bills changed into my name either.  My phone bill is my really my only hope. 
How do I separate the bills for the family?
[Community]
I would like to separate the bill.  He on one bill, myself and the kids on another (4 numbers). How can I make this happen?How do I separate the bill for the family? My husband on one Bill and myself and the kids on another?

Paper-free billing

View Bill / Online Statement FAQs
[FAQs]
Learn about viewing your bill online, understanding the charges, seeing usage details for specific lines and more.
How to Pay Your Bill Online
[Video]
Watch this video to learn how easy it is to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52

Paperless Billing

How do I enroll in Paper-free Billing?
[Community]
How do I enroll in the paperless billing program . I hear there is an additional 3% discount above our corporate discount. I enjoy saving our renewable resources,vnot to mention my garbage bill.
How do I sign up for Paper-free Billing?
[Community]
how do I go paperless billing

Streamlined Billing

Streamlined Billing for Business FAQs
[FAQs]
Learn about different billing options for your business and how you can reduce paper usage.
Can I make multiple payments towards my bill?
[Community]
Hi everyone! Just wanted to know if I can pay a bill for a specific month 2-3 different times before my due date? Like if the bill is $100 can I pay $50 this week then $50 next week? Thanks! It would really be a big help!
How do I see a less detailed version of my bill?
[Community]
please this is just too much paper as i prefer this over the paperless
My son wants to move his line to his own plan with Verizon. Will we have to pay an ETF on that line?
[Community]
I have four lines on our plan, one of which belongs to our now-adult son. If he drops off of my plan early but creates his own account with his existing number with Verizon, will there be an early termination fee?

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