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eSIM Activation Instructions

Activating service is easy. Just make sure you have a data connection, either Wi-Fi or cellular from another wireless carrier, and follow the steps below to get started.

Select your device type to view instructions:

Google Pixel 4 / Pixel XL
iPhone
Motorola

Google Pixel 4/ Pixel XL

  1. Make sure you have a data connection, either Wi-Fi or cellular on your Pixel device.
  2. On your Pixel device go to Settings > Network & Internet > Mobile Network +.
  3. On the next screen select Download your SIM instead.
  4. Follow directions on device to download eSIM profile using QR Code.
  5. Wait for the installation process to complete.
  6. Once you see Your Number Is Added, begin using your new Verizon service.


For more details, visit our support page.

iPhone

  1. First, if you haven't already done so, you'll need to get Verizon service for your eSIM.
    • If you're new to Verizon, you can sign-up for Verizon service by downloading the My Verizon app from the Apple® App Store®, then follow the instructions to confirm eligibility and set up your account
    • If you already have Verizon service using your iPhone's physical SIM card, you'll need to contact us to add service to your eSIM
  2. Once you've signed up for Verizon service, you'll need to setup your iPhone. For this step, you'll need to display the QR code below with a computer or tablet, then follow these steps on your iPhone to scan it:
    1. Tap Settings
    2. Tap Cellular
    3. Tap Add Cellular Plan
    4. Use the camera or an app on your smartphone that scans QR codes to scan the code below
  3.  



     

  4. If prompted to select a default line, choose your new Verizon line for voice, messaging and data.
  5. Wait for installation process to complete.
  6. Once you see Cellular Plan Added notification, begin using your new Verizon service.

Motorola Device

Note: Before attempting to activate your eSIM make sure your device is connected to Wi-Fi.

  1. First you will need to set up service for your eSIM device . If you have not already set up service please contact us to add service to your eSIM.
  2. To activate your service on your eSIM, you’ll need to display the QR code below with another device, then follow these steps on your device to scan it:
    1. On your phone, go to Settings > Network & Internet > Mobile Network > Advanced > Carrier > Add Carrier
    2. On "Download your SIM" screen, click "Next".
    3. Scan the QR code below.



    4.  

  3. Wait for the installation process to complete.
  4. Once you see "Your Number is Added" you can begin using Verizon service.