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LG V30® Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to Wi-Fi, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.
expand

Current Software Update Benefits

Software Version: VS99620b

Android® Security Patch Level: 2018-03-01

This software update for your LG V30 includes the AI Camera, a new startup screen, and the latest security patches.

AI Cam
AI Cam analyzes subjects in your frame and recommends one of 4 different filters. Each filter enhances the characteristics of the scene, optimizing contrast, saturation and color.

Recommendations are based on these 8 categories: people, pets, food, flowers, city, landscape (sea/sky), sunset or sunrise.

LG V30 AI Cam screenshot
LG V30 AI Cam screenshot

The start screen has been updated to LG V30ThinQ, reflecting the new artificial intelligence integration. (New view shown on the right-hand image below.)

Additional benefits: The latest Android security updates

Next steps and additional links:

Please allow additional time for the apps on your device to continue to download after the software update.

Updated: 04/20/2018



expand

Software Update Instructions

To help you with the mandatory software update for your device, this page contains the following information:

  • Software Update Instructions - User initiated over the air (OTA)
  • Software Update Instructions - Server initiated OTA
  • Updating while roaming
  • Insufficient device memory alert
  • Battery life expectations after a major software update


User initiated OTA

To start the download:

  1. Start on the Home screen by tapping the Menu Key
  2. Tap Settings
  3. Tap About Phone
  4. Tap Software updates
  5. Tap Check for Update
  6. Tap Download Now


When download is complete, a screen will appear advising you that the new version of software is ready to be installed.

Tap Install Now.

The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

Server initiated OTA

Once a new software version is available for your device, it'll begin downloading in the background.

When the download is complete, you'll be notified that it is ready to be installed.

Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

To check your software version from the home screen:

  • Tap Menu
  • Tap Settings
  • Tap About Phone


Updating while roaming

You won't receive a software update notice if you're roaming. You'll need to be connected to Wi-Fi to update your device while roaming.

To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled).

Tap Wi-Fi to view and select a Wi-Fi network.

Once you're connected, an update notification will appear on your device. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update.

Insufficient Device Memory

Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.

Battery life expectations after a major software update:

  • The application memory may have to be optimized. This can take time and cause the device to temporarily use more battery while the optimization is in progress.
  • Downloaded apps may not be optimized, as app developers don't immediately update their apps to support new versions of the OS. This may result in higher than normal battery drain, and in some cases device sluggishness, until apps are updated or removed.
  • It can take 2 to 3 days for the device's battery life to normalize.


Software Upgrade Assistant Tool

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.



expand

Previous Software Update Benefits

Software Version: VS99620a

Android® Security Patch Level: 2018-02-01

This software update for your LG V30 includes Android Oreo and the latest security patches.

Choose from 5 different icon shapes

LG V30 Icon Shapes screenshot

App shortcuts

With app shortcuts you can perform certain app functions directly from the Home screen - without opening the app.

How it works: Touch and hold an app icon to display the shortcuts bubble. The shortcuts available for each app vary. The example below shows how to use the Phone app shortcut to create a new contact icon on your Home screen.

LG V30 App Shortcuts screenshot

New notification badge

You can dismiss your Gmail messages directly from the notifications tray. The badge on your Gmail app indicating the number of emails will be reset once you’ve dismissed the emails.

LG V30 Notification Badge screenshot

Fingerprint unlock security improvements

  • If fingerprint detection fails 20 times consecutively the fingerprint unlock feature will be disabled.
  • You can resume unlocking your device with a fingerprint after using the secondary method such as PIN, Pattern, Password or Lock Code.
LG V30 Fingerprint Unlock Security Improvements screenshot

Device moisture warning

Although your device is water resistant, your charging port can be damaged if it's wet. You'll get a pop-up notification when the device detects moisture in the USB port to prevent damage to your device.

LG V30 Device Moisture Warning screenshot

Settings Menu Enhancements

The following enhancements have been added to the Settings menu to help you manage your device settings:

  • Suggestions: A list of suggested settings will appear at the top of the settings screen.
  • Recent searches: The Search bar in the Settings menu now lists your recent searches to help you get to the right setting quicker.
LG V30 Settings Menu Enhancements screenshot

Lock Screen & Security Settings Enhancements

The Lock Screen & Security Settings have been combined into one location under the Settings menu.

LG V30 Lock Screen and Security Settings Enhancements screenshot

"Do not disturb" setting enhancement

We've streamlined the steps to schedule a "Do not disturb" session so you can do it faster. When "Do not disturb" is turned on, you won’t receive calls or messages.

LG V30 Do Not Disturb Setting Enhancement screenshot

Font-Style setting streamlined

We've streamlined the steps to edit your preferred font style. You can now manage all font settings from one screen, including font size, type and style.

LG V30 Font Style Setting Streamlined screenshot

HDR Video Effect Setting

We’'e streamlined the steps to turn on the HDR video effect setting (formerly "Enhanced video color"). The HDR video effect setting provides optimal color for viewing full-screen videos.

LG V30 HDR Video Effect Settings screenshot

New Screen Ratio Option

A new setting on the App Scaling screen will prevent apps from automatically resizing to fit your screen.

LG V30 Screen Ration Options screenshot

New Google Autofill service

The Google Autofill service lets you save selected personal information that you can use to automatically populate fields that you normally would fill out manually.

LG V30 Google Autofill Service screenshot

Setting menu list

Next steps and additional links:

Please allow additional time for the apps on your device to continue to download after the software update.

Updated: 03/09/2018



LG is a trademark of LG Electronics, Inc. LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
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