My Verizon

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Apple® iPad® 2
Samsung Galaxy S® 6
Samsung Convoy™ 3
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 4
Apple® iPhone® 5c
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Core Prime™
Verizon Ellipsis® 8
Apple® iPhone® 5
Verizon Ellipsis™ 7
Apple® iPhone® 4s
Droid Turbo in Ballistic Nylon
LG G4™
Apple® iPhone® 4
Droid Turbo by Motorola
Apple® iPhone® SE
Samsung Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG Revere® 3
Samsung Galaxy S® III
Samsung Galaxy Note® 3
LG Cosmos™ 3
Verizon MiFi® 4G LTE Global USB Modem U620L
Verizon 4G LTE Broadband Router with Voice
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG G Vista
Samsung Gusto® 3
HTC One® (M8)
Verizon Wireless Home Phone
Samsung Galaxy J1™ Prepaid
LG Extravert™ 2
Brigadier™ by Kyocera
HTC Desire® 526
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG V10™
Moto E™ Prepaid
LG G5™
HTC Desire® 626
Casio G'zOne Commando® 4G LTE
Verizon 4G LTE USB Modem 551L
Gear S2
Casio G'zOne Ravine® 2
Verizon Ellipsis® 10
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Note® II
Samsung Galaxy S® 4 mini
Moto X™ (2nd Gen.)
hum by Verizon
Moto X™ by Motorola
Sony Xperia® Z3v
iPad® Pro
HTC One M9
Verizon 4G LTE USB Modem UML295
Transpyre™ Prepaid
LG Optimus Zone™ 2 Prepaid
Microsoft Lumia 735
HTC 10™
Galaxy Note® Edge
Nexus 6
DROID TURBO 2 - Designed by You
Nokia Lumia 928
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
Verizon 4G LTE Broadband Router
Verizon Wireless AirCard® 595
Gear S®
LG Optimus Zone™ 3 Prepaid
Samsung Convoy™ 2
Moto G™ by Motorola
LG G Pad™ X8.3
HTC One®
LG Exalt™
BlackBerry® Bold™ 9930 smartphone
Samsung Intensity™ II
iPad® Air 2
Nokia Lumia Icon
Nokia Lumia 822
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Revere®
Samsung Galaxy S® III mini
LG Terra™
GizmoPal® 2 by LG
Lancet™ for Android™
Samsung Intensity™ III
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Cosmos™ 2
Verizon SureResponse®
Blackberry Classic
PRIV™ by Blackberry®
LG Octane™
HTC One® (M8) for Windows®
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
G Pad™ 10.1 LTE
LG Revere® 2
GizmoGadget™ by LG
Verizon LTE Internet and Home Phone
LG enV®3
Apple® iPad® Air™
LTE Internet (Installed)
Samsung Convoy® 4
Samsung Convoy™
LG Accolade™
LG Exalt™II
G Pad™ 7.0 LTE
Apple® iPad® mini with Retina display
Samsung Galaxy Tab S2
iPad Pro™ (9.7-inch)
HTC One® remix
Samsung Galaxy Tab® 4 (10.1)
Google Nexus 7
Microsoft Surface 3
Apple® iPad® with Wi-Fi + 4G
Apple® iPad® mini
Kyocera DuraXV+
Samsung Gusto®
LG Cosmos™
BlackBerry® Z10 smartphone
Samsung Illusion™
Enact™ by LG
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab®
Lucid™ by LG
Casio G'zOne Ravine®
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Stellar™
Samsung Haven™
Motorola RAZR V3m
BlackBerry® Q10 smartphone
BlackBerry® Z30 smartphone
Samsung Galaxy Tab® 4 (8.0)
LG Extravert™
HTC Desire® 612
Samsung Galaxy J3 (2016)
Galaxy Tab E (8.0)
Galaxy Nexus by Samsung
Lucid™2 by LG
LG VX8300
Apple® iPad® with Retina display
Moto X™ - Designed by You (2nd Generation)
iPad® mini 4
Ellipsis® Kids
BlackBerry® Bold 9650 smartphone
Motorola MOTO™ W755
LG Vortex™
Motorola Barrage™
HTC One® max
LG enV®2
Samsung Galaxy Note® Pro
Pantech Perception™
Windows Phone 8X by HTC
Galaxy Tab E
Sony Xperia® Z2
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Intensity™
Watch Urbane™ 2nd Edition LTE
Samsung Smooth™
Samsung Alias™ 2
LG Cosmos™ Touch
Pantech Hotshot™
LG VX5500
Pantech Jest™ 2
Motorola XOOM™ 4G LTE
Samsung Knack™
Pantech Breakout™
Samsung ATIV SE™
Spectrum™ 2 by LG
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Tab® (10.1)
iPad® mini 3
LG Optimus Zone™
Samsung Fascinate™
Samsung Galaxy Tab® S
Casio G'zOne Boulder®
Samsung Galaxy Legend™
Moto X™ - Designed by You
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Dell™ Vostro™ V13 Laptop
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Note® 10.1
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Converged VOIP Device
Samsung Galaxy™ Stratosphere™
Luge™ by Motorola Prepaid
LG VX8360
Casio G'zOne Brigade®
LG VX5400
HTC Rhyme™
Samsung Gear S2 classic
LG Migosm
Samsung ATIV Odyssey™
Casio G'zOne Rock™
Samsung SCH-u340
Pantech Marauder™
Intuition™ by LG
Verizon Wireless UM175 USB Modem
Samsung Galaxy Camera®
Samsung Galaxy Note® 10.1 2014 Edition
Delphi Connect
HTC Rezound™
Samsung Galaxy View
Nokia Lumia 2520
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Tab® (7.7)
Motorola W385
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Wireless G'zOne Type-S
Apple® iPad®
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8330 smartphone
Motorola MOTO™ VU204
Motorola Adventure™ V750
Samsung Alias™
Verizon Wireless Escapade®
LG Ally™
Verizon Wireless USB720 Modem
Revolution™ by LG
Samsung Juke
Samsung SCH-u410
LG Voyager™
Pantech Caper™ Prepaid
LG Chocolate® Touch
Samsung Reality™
LG Chocolate®
Verizon Wireless Coupe™
Verizon Wireless USB727 Modem
Pantech Crux™
Spectrum™ by LG
Sony Xperia® PLAY
LG Enlighten®
LG Dare™
Sierra Wireless AirCard® 555D
Samsung Omnia® II
LG VX5300
HP® Mini 1151NR Netbook
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Motorola MOTOKRZR K1m
Verizon Wireless PC5750 PC Card
Samsung SCH-u430
LG Optimus Exceed™ Prepaid
LG Chocolate® 3
G'zOne Boulder™ Black and Silver
BlackBerry® 8830 World Edition smartphone
Samsung Rogue™
Verizon Wireless UM150 USB Modem
LG VX5200
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u540
HTC Trophy™
Motorola V325
Samsung SCH-a650
Motorola Entice™
LG VX3200
Verizon Wireless CDM8975
LG VX6100
Gateway® LT2016u Netbook
Sierra Wireless AirCard® 580
Verizon Wireless Razzle™
Samsung Zeal™
Motorola W315
Blackberry Classic Non-Camera
LG VX8700
LG VX3300
Samsung Sway™
Samsung SCH-a930
Nokia 2705 Shade™ Non-Camera
Motorola MOTO™ Z6c World Edition
Samsung Gleam®
LG enV®
Samsung SCH-a670
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Pavilion dm1-3010nr Notebook
LG Versa™
Samsung Continuum™
Motorola RAZR V3m in Gray
Samsung SCH-a870
Motorola E815
BlackBerry® Curve™ 9310 smartphone
Pantech PN-215
LG Clout™
Sharp KIN™ ONE
Nokia 6015i Prepaid
Nokia 6205
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Nokia 7705 Twist™
Samsung SCH-u550
Verizon Wireless CDM8950
Motorola MOTO Q™ 9c
Motorola V60s
LG VX6000
Samsung Renown™
Samsung Trance™
HTC Merge®
Verizon Wireless V740 ExpressCard
Motorola CITRUS™
Samsung SCH-a850
Motorola V325i
LG VX4500
LG VX4650
Motorola DEVOUR™ with MOTOBLUR™
Motorola Krave™ ZN4
Pantech PN-820
Motorola Rival™
Samsung i700 Pocket PC
LG Fathom®
Samsung SCH-a950
Nokia 7205 Intrigue™
Samsung N150 Netbook
Pantech PN-210
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Nokia 2128i
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Nokia 2705 Shade™
Verizon Wireless Adamant™
LG Glance™
Samsung SCH-a310
Samsung Omnia®
Motorola XOOM™
Verizon AD3700 Global USB Modem
LG VX8100
Kyocera KPC650
Verizon Wireless Salute™
Samsung Gem™
HTC Apache XV6700
Sharp KIN™ TWO
SCH-u410 Prepaid
Nokia 2605 Mirage
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Kyocera KX1v
Sharp KIN™ ONEm
Motorola V276
Samsung SCH-a630
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Motorola Q™
Samsung SCH-i760
LG VX9400
HTC Touch Pro™
Motorola V265
Kyocera KX414
Sharp KIN™ TWOm
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Motorola V710
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola MOTO™ Z6cx World Edition without Camera
HP® Mini 210-1076NR Netbook
Nokia 2366i
Verizon KPC680 ExpressCard®
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
HP® Mini 110-1046NR Netbook
Motorola V325xi
Kyocera K404
Samsung i600 Smartphone
Nokia 6215i
Motorola Rapture™ VU30
Kyocera KX2
LG VX2000
Motorola V60p
Nokia 2285
Kyocera KX444
Samsung SCH-i730
LG VX4700
Samsung Glyde™
Kyocera K323
Motorola MOTO Q™ music 9m
Motorola MOTORIZR Z6tv
Verizon Wireless XV6600 without Camera
Samsung SCH-a790
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Nokia 6236i
BlackBerry® 7250
Verizon Wireless U630 PC Card
Nokia 6315i
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Samsung SCH-a795
Samsung SCH-i830
BlackBerry® 7750
Samsung SCH-a610
Nokia 6305i
Motorola V120e
Samsung SCH-a970
Motorola T720
Samsung SCH-n330
Motorola T300p
Motorola V276 Prepaid
Motorola C333

About My Verizon

My Verizon - Learn More
[General Information]
Learn more about managing your account in My Verizon and how to register quickly and easily.
My Verizon for Prepaid FAQs
Learn about My Verizon for Prepaid, a free online service that lets you manage your prepaid account from your computer. Make payments, change your plan and more.
My Verizon FAQs
Learn about online account access for checking monthly usage, making payments, updating information and managing your account.
Register for My Verizon
[Device-Specific Instructions]
How to Use My Verizon for Prepaid
[How to Use Guide]
Step-by-step instructions for how to manage your prepaid account online through My Verizon, including changing your plan and features and making a payment.
My Devices FAQs
Learn how to manage the devices on your account in My Verizon. Quickly find important info about your device, access management tools, view accessories and more.
Log into My Verizon Website
[Device-Specific Instructions]
What are Counterfeit Offers and Phishing
Watch this video to get tips on how to protect yourself from falling victim to a potential scam intended to obtain your personal information.
Length: 2:24
My Verizon Security Image Information
[General Information]
Learn about My Verizon’s Security Image technology that will help keep your account safe, including what it is and how to set it up.
Tips for Keeping Your Account Secure
Verizon has the latest security technology, but there are simple steps you can take to help keep your information safe. Watch this video for some great tips.
Length: 1:58
Can I access my child's messages from my phone or computer?
I need to access my childs phone messages, texts and photos, both out going and incoming. There has been activity late at night and i want to know if he is safe.
Can I access text logs?
can I access text logs
Can I get a copy of text and phone records?
I would like to know how to get a copy of text and phone records from certain phone numbers
Can I see who I have been calling and for how long?
Is there a way to look at numbers of people who you were in contact with, online? An example; If I want to see how many minutes I used in the month of August talking to one number.
Can I view numbers on the usage log that aren't Verizon numbers?
Can you view telephone numbers on My Usage that are not a verizon number? And if so what would cause some numbers to show and others not to?
Can I view the contents of my text messages online?
Hi everyone. I would like to know how to view recent calls/texts (even deleted) online.
Can account members view usage logs?
If my memory serves me right. I was able to view my logs before using my Account Member log-in. I am a part of a business account with 50+ numbers and we need to track our call records from time to time to check certain client's numbers. It turns out I wasn't able to do this this past 2 months. I first...
Can the account holder see the text messages of all lines on their account?
Can the account holder view everyone's texts messages even deleted one if so where
Do incomplete calls show up on the call log?
do incomplete call (I hang up) show on call log on bill
How can I retrieve ringtones previously purchased from Verizon’s media store?
@RORWessels asked @VZWSupport on Twitter: Q: How can I retrieve ringtones previously purchased from Verizon’s media store? A: You can use the My Media Retrieval system via My Verizon. Here’s a guide on how to use it:
How can I see what websites were visited by the other account on my line?
How am I (the account holder) abe to see the website addresses viewed by the othe line on my account
How can I see who are my kids talking to?
Is there still a way to look at a call/text log for each number on my account?
How can i delete my call history in my online account?
how can i delete my call history in my online account?
How do I access my account when traveling abroad?
I am traveling abroad but other members of my family/plan are still back in the States. I am trying to access my account on-line so that I can provide more data usage time to one of the members back at home since I will not be using it. I was finally able to access my account using WiFi via the Verizon...
How do I access my call log?
Does anyone know how to find out what calls were made on what date?  On my iPhone, it only shows calls to 2/24.  But I need to find a call that was made between Feb. 10 to Feb. 12th, and I can't figure out how to access the call log.  Years ago, the log used to be included in your monthly...
How do I change my account password?
i want to change my account password. not the one i use to sign in online. the one i have to use when i call verizon
How do I change my name if it is wrong on my order?
I just ordered a new phone yesterday afternoon and when I got the email notification I realized that somehow they changed my middle initial in my name. I tried to change it back, but I cannot find where to do it. What is really odd is the email address they sent this notification to actually has my correct...
How do I create a My Verizon account?
How can I create a Account online ?
How do I make a email?
How do I make a email account
How do I opt out of Smart Rewards?
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I put texts on my PC?
How to put text messages on pc?
How do I see what numbers I have texted?
My bill shows the phone numbers we called.  But I don't see the phone numbers we've texted.  Is that detail available?   I see total number of texts sent & receivedthe, but no detail...  is that available somewhere?
How do I subscribe to a global feature plan?
I will be traveling to China next week and want to add the Global feature to my phone but none of the website licks tell me how to do that. I tried calling the 800 number... worthless. It's not an option although the booklet I got with my phone tells me to go online or call. Neither works. The chat option...
How do I unlocked my verizon wireless account?
I've been locked out of my Verizon account online for a few months now. I have a prepaid phone and a few months ago, my cell service was messing up for most of the morning. When I tried to get onto my account, it locked me out. I tried to reset my password, and just says to contact customer service. ...
How do I view activity for all devices on my account?
Hi, We have 2 phones on our account but I only see activity for 1 thru "my Verizon" app.  How do I see activity for both phones? Thx.Andy
How do I view my call history?
How do I view calls made to and from my phone on the Verizon website?
How do I view old text messages?
How do i view old text messages?
How do I view voice call detail for the past year?
Hello, I asked via Chat but it keeps locking up. I know there's a way to view voice call history by phone number for a 12 month period, but I can't see how to view this for months prior to the current month. When I select a prior month, it just shows a usage graph. How do I view monthly voice call...
How do you view picture messages on your home computer from the usage page?
does any one know how you can see from your home computer of what ppl send you in a picture message ..I tried to google vix.pic   something like that anyway and i cant figure it out .. I know there has to be a way... any answers?@
Is it possible to manage prepaid and postpaid plans from the same My Verizon account?
Hi! Hopefully quick question - my wife has a postpaid plan on her phone, and I have a prepaid plan for my phone. Is it possible to manage both of them on the same My Verizon account, or do we have to have two separate ones?
What can an account member view on My Verizon?
What does an account member have access to? Can they see the usage details, billing details etc of all the other lines on the account or can they only view their own line?
When I make a call, people see a name that isn't mine. How do I change that?
When I make a call a different name is coming up. Can this be fixed?
When will my security deposit be returned?
Hello everybody, I want to know how long my deposit can be returned to my account. And which way is it to return, returning to my credit account, to my verizon account or anything else? If it be returned to my verizon account, how and where can I see it? Thanks.
Where can I see if my mi-fi device is still on contract?
I need to know if I'm still in contract for my WiFi or not. I can't get anyone on the phone without being on hold forever. I just want to know what it will cost me to get rid of my device, should I chose to so.
Why are some of my messages not showing in my usage logs?
Is there a reason all of my messages are not showing  in My Verizon when I check my usage?
Why are there so many sign in pages?
I regularly check my usage.  Originally there was one screen that requested user ID and password.  Then there were two screens, one for user ID and a second for password.  Now we have three pages to load, one for user ID, one for the security question, and one for the password.  I...
Why is my number showing up on the call logs of people I didn't call?
I just received a text from a person I don't know saying that I called her phone, and she wanted to know why.  I explained that I haven't touched my phone all morning and that I don't know who she is, and I didn't call her. She then sent me a picture of her call log and sure it enough it showed that...
Why won't My Verizon verify me as an account manager?
I sent a request to the account owner to verify me as a manager on the account so I would be able to change my number.  I watched the owner log into his account and verify my request.  However, it has been hours and no email nor text has been sent to me telling me that I have been upgraded to...
Will I be charged for using data on the Go90 app?
Is the go90 app totally free to use? No data charges whatsoever?
Will Verizon print messages from a device on my account and send them to me?
Is there a way for Verizon to print text messages from my daughters phone and mail them to me?
Will the call log still show up if I change my number?
If you change your phone number, does your call log still show up on my verizon from the old phone number?

Verizon Smart Rewards

Verizon Smart Rewards FAQs
Earn points based on your account activities in My Verizon, and redeem them for gift cards, discounts and more. Learn how to enroll in this free program.
Introducing Verizon Smart Rewards
Sign up for Verizon Smart Rewards and get great deals every day with big savings on brand name merchandise. Watch this video to learn more.
Length: 1:57
Verizon Smart Rewards -- Auctions
With Verizon Smart Rewards live Auctions, your points can win you things like electronics, or gift cards to brand name retailers and restaurants.
Length: 2:09
Verizon Smart Rewards -- Sweepstakes
With Verizon Smart Rewards, you earn points fast. Use them on Sweepstakesand enter for a chance to win great prizes. Watch the video to see how.
Length: 2:26
How to Earn Points with Verizon Smart Rewards
Earning points is easy with Verizon Smart Rewards. You can earn points every month for doing things you already do, like signing in to My Verizon. Watch this video to see all the ways you can earn points to get the things you want now.
Length: 1:50
Can I get notifications for Smart Rewards daily deals?
Is there an option to get notifications of the Daily Deals for the Verizon Smart Rewards
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
Can I use smart rewards points towards my bill?
I have a a lot of points and was wondering if I could use them towards the bill.
Can you purchase Verizon gift cards with reward points?
can you purchase Verizon gift cards with reward points?
Do Smart Rewards points expire?
I have been trying to win some auctions on Verizon Smart Rewards but I get outbid and the auctions I bid in typically end at high amounts of points. Do the points ever expire?
How do I access the Smart Rewards live auction?
Just heard about Verizon's live auction using ur points. But I can't find out how to get to the auction. Could someone tell where to go to get there please
How do I opt out of Smart Rewards?
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I verify how many Smart Rewards points do I have?
How do I verify that I have 62,550 reward points
How will Verizon Smart Rewards impact my plan?
I was wondering what the Verizon Smart Rewards thing is. Does it affect in any way my current plan? I still have the unlimited data plan and I really don't want to mess around with anything that will change it. Does the Verizon Selects change anything? Thanks for any info,Alex
What are Verizon Smart Rewards points and how do I use them?
A friend said she has Verizon points.  How do I get them?  What are they used for?

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