My Verizon

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPad® 2
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 4
Samsung Galaxy S7
Apple® iPhone® 5c
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® SE
Verizon Ellipsis® 8
Samsung Galaxy Note® 4
DROID MAXX by MOTOROLA
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5
Samsung Network Extender
Verizon Ellipsis™ 7
Apple® iPhone® 4s
LG G3
Droid Turbo in Ballistic Nylon
Apple® iPhone® 4
LG G4™
Droid Turbo by Motorola
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Samsung Galaxy S® III
Verizon Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Samsung Galaxy Note® 3
LG Revere® 3
DROID MAXX 2
LG Cosmos™ 3
LG G2
Verizon 4G LTE Broadband Router with Voice
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
Verizon MiFi® 4G LTE Global USB Modem U620L
LG G Vista
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
LG G5™
LG Extravert™ 2
Casio G'zOne Commando®
Samsung Gusto® 3
HTC Desire® 526
Pantech 4G LTE Global USB Modem UML290
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Gear S2
Ellipsis™ Jetpack® MHS800L
LG V10™
DROID ULTRA by MOTOROLA
Casio G'zOne Commando® 4G LTE
LG G Pad 8.3 LTE
DuraXV
hum by Verizon
Casio G'zOne Ravine® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 626
Moto X™ (2nd Gen.)
iPad® Pro
Samsung Galaxy Note® II
Verizon Ellipsis® 10
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® 4 mini
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
LG K4™ LTE
Moto X™ by Motorola
HTC One M9
Galaxy Note® Edge
LG Optimus Zone™ 2 Prepaid
Transpyre™ Prepaid
Nexus 6
DROID TURBO 2 - Designed by You
Microsoft Lumia 735
GizmoPal™
Nokia Lumia 928
Moto G™ by Motorola
Gear S®
Samsung Convoy™ 2
Samsung Brightside™
Verizon 4G LTE Broadband Router
LG G Pad™ X8.3
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
HTC One®
Samsung Gusto® 2
LG Exalt™
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 3 Prepaid
Nokia Lumia 822
Verizon Wireless AirCard® 595
Samsung Intensity™ II
LG Optimus Exceed™ 2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID INCREDIBLE 4G LTE by HTC
Nokia Lumia Icon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
iPad® Air 2
Blackberry Classic
LG Revere®
DROID RAZR by MOTOROLA
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 10.1 LTE
LG Cosmos™ 2
Samsung Intensity™ III
GizmoPal® 2 by LG
Apple® iPad® Air™
Samsung Galaxy Tab® 2 (7.0)
Lucid™3 by LG
HTC One® (M8) for Windows®
Watch Urbane™ 2nd Edition LTE
Samsung Convoy® 4
Verizon SureResponse®
LG Octane™
Lancet™ for Android™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
G Pad™ 7.0 LTE
Lancet™
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
LG Terra™
LG Revere® 2
GizmoGadget™ by LG
DROID DNA by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab S2
LG Accolade™
LTE Internet (Installed)
Samsung Convoy™
Samsung Galaxy Tab® 4 (10.1)
LG Exalt™II
Apple® iPad® mini
DROID RAZR HD by MOTOROLA
Kyocera DuraXV+
Apple® iPad® mini with Retina display
LG enV®3
Samsung Gusto®
BlackBerry® Z10 smartphone
iPad Pro™ (9.7-inch)
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab®
LG Cosmos™
Samsung Galaxy Tab® 2 (10.1)
Google Nexus 7
HTC One® remix
Enact™ by LG
DROID 4 by MOTOROLA
DROID by MOTOROLA
Verizon Wireless USB760 Modem
Samsung Galaxy Stellar™
HTC Desire® 612
LG 4G LTE USB Modem VL600
DROID 3 by MOTOROLA
Samsung Illusion™
Motorola RAZR V3m
HTC One® max
Microsoft Surface 3
Apple® iPad® with Retina display
BlackBerry® Q10 smartphone
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Hydro ELITE by KYOCERA
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
Moto X™ - Designed by You (2nd Generation)
LG VX8300
LG Extravert™
DROID X2 by MOTOROLA
Motorola Barrage™
Ellipsis® Kids
Samsung Galaxy Tab® 4 (8.0)
Lucid™2 by LG
Galaxy Tab E (8.0)
Motorola MOTO™ W755
Pantech Perception™
Windows Phone 8X by HTC
Galaxy Tab E
LG enV® TOUCH
BlackBerry® Bold 9650 smartphone
LG enV®2
iPad® mini 4
DROID X by MOTOROLA
Samsung Intensity™
Samsung Alias™ 2
Casio G'zOne Boulder®
LG Vortex™
Samsung Galaxy Tab® S
Pantech Breakout™
LG Optimus Zone™
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
Samsung Knack™
Samsung Galaxy Note® Pro
Delphi Connect with 4G LTE Mobile Hotspot
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
Pantech Hotshot™
Samsung Galaxy Tab® (10.1)
Samsung Fascinate™
iPad® mini 3
Pantech Jest™ 2
LG Cosmos™ Touch
Spectrum™ 2 by LG
Samsung Galaxy Note® 10.1
Sony Xperia® Z2
Samsung Smooth™
Samsung Galaxy™ Stratosphere™
LG Migosm
Intuition™ by LG
Samsung Gear S2 classic
THUNDERBOLT™ by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
LG VX8360
DROID CHARGE by SAMSUNG
Verizon Converged VOIP Device
Casio G'zOne Brigade®
LG VX5400
Samsung Galaxy Note® 10.1 2014 Edition
Luge™ by Motorola Prepaid
Samsung ATIV Odyssey™
Nokia Lumia 2520
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Dell™ Vostro™ V13 Laptop
DROID 2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
Delphi Connect
DROID 2 GLOBAL by MOTOROLA
HTC Rhyme™
Pantech Marauder™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Legend™
DROID INCREDIBLE by HTC
Samsung SCH-u340
Samsung Galaxy Camera®
Casio G'zOne Rock™
Motorola W385
Samsung Galaxy View
LG VX8350
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Curve™ 9330 smartphone
HTC Rezound™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Reality™
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Verizon Wireless USB720 Modem
Samsung SCH-u410
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Trophy™
Revolution™ by LG
Samsung Juke
LG Voyager™
Motorola Adventure™ V750
Motorola MOTO™ VU204
LG Ally™
Sony Xperia® PLAY
Pantech Caper™ Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Alias™
Pantech Crux™
Verizon Wireless G'zOne Type-S
Casio EXILIM
Spectrum™ by LG
Samsung SCH-u430
Verizon Wireless CDM8975
Verizon Wireless Coupe™
DROID PRO by MOTOROLA
LG Dare™
BlackBerry® Torch™ 9850 smartphone
LG Optimus Exceed™ Prepaid
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB727 Modem
LG Chocolate®
LG VX5300
LG Enlighten®
LG enV®
Verizon Wireless UM150 USB Modem
BlackBerry® 8830 World Edition smartphone
LG VX5200
BlackBerry® Curve™ 9370 smartphone
G'zOne Boulder™ Black and Silver
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless PC5750 PC Card
HP® Mini 1151NR Netbook
Samsung Continuum™
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Nokia 2705 Shade™ Non-Camera
Samsung Rogue™
Samsung SCH-a930
Motorola V325
LG VX3200
DROID ERIS by HTC
LG VX6100
Samsung Zeal™
LG VX8700
DROID XYBOARD 8.2 by MOTOROLA
Sharp KIN™ ONE
Motorola E815
Motorola W315
Motorola Rival™
Motorola Entice™
Samsung SCH-u540
Samsung Omnia® II
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless Razzle™
Motorola MOTO Q™ 9c
Motorola RAZR V3c
LG VX3300
Nokia 6015i Prepaid
Samsung Trance™
Motorola XOOM™
LG Clout™
LG Versa™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Blackberry Classic Non-Camera
Samsung SCH-a870
Samsung N150 Netbook
Pantech PN-215
Motorola MOTO™ Z6c World Edition
Sierra Wireless AirCard® 580
HP® Pavilion dm1-3010nr Notebook
LG VX8100
Gateway® LT2016u Netbook
LG VX4650
Motorola V325i
Samsung Gleam®
Motorola CITRUS™
Samsung SCH-a950
Nokia 7205 Intrigue™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Nokia 2605 Mirage
Samsung FlipShot®
Samsung SCH-u550
DROID R2D2 by MOTOROLA
Nokia 6205
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-210
Samsung SCH-a850
LG Glance™
LG VX6000
Samsung Renown™
Samsung Gem™
Verizon Wireless PN-300
Motorola Krave™ ZN4
Nokia 7705 Twist™
Motorola RAZR V3m in Gray
LG VX4500
Kyocera KPC650
Nokia 2366i
Verizon Wireless Salute™
Samsung SCH-a310
Motorola V60s
LG Fathom®
Motorola Q™
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Verizon KPC680 ExpressCard®
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless CDM8950
Sharp KIN™ TWO
Samsung SCH-u620
Sharp KIN™ TWOm
HTC Merge®
Motorola MOTO™ Z6cx World Edition without Camera
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
Samsung Omnia®
Motorola MOTORAZR maxx Ve
HP® Mini 110-1046NR Netbook
HP® Mini 311-1037NR Netbook
Kyocera KX414
LG V
Samsung SCH-i760
Kyocera KX1v
LG VENUS™
Pantech PN-820
HP® Mini 110-3098NR Netbook
Verizon Wireless USB1000 Global USB Modem
Samsung Sway™
Verizon Wireless V620
Nokia 6215i
Verizon Wireless Blitz® Prepaid
BlackBerry® 7250
Motorola V276
Nokia 6315i
Motorola T720
SCH-u410 Prepaid
Motorola V265
Sharp KIN™ ONEm
Samsung Glyde™
HTC Touch Pro™
HTC Apache XV6700
Verizon Wireless CDM 7075
Samsung SCH-a970
Verizon AD3700 Global USB Modem
Nokia 3589i
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORIZR Z6tv
Kyocera SE47
Kyocera KX444
Nokia 6236i
LG VX9400
Motorola Rapture™ VU30
Samsung Saga™
Motorola V120e
Samsung SCH-i830
Samsung SCH-a630
Kyocera K323
Motorola C333
Samsung SCH-a795
Verizon Wireless V640
Motorola MOTOSLVR L7C
Samsung SCH-n330
Motorola T730
Nokia 2705 Shade™
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
HTC 10™
Verizon LTE Internet and Home Phone
Motorola V325xi
BlackBerry® 7750
Samsung Galaxy J3 (2016)
Samsung SCH-a610
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung i700 Pocket PC
Samsung SCH-a530
Nokia 2285
Samsung SCH-i730
LG VX4700
Samsung SCH-a890
Verizon Wireless U630 PC Card

About My Verizon

My Verizon for Prepaid FAQs
[FAQs]
Learn about My Verizon for Prepaid, a free online service that lets you manage your prepaid account from your computer. Make payments, change your plan and more.
My Verizon - Learn More
[General Information]
Learn more about managing your account in My Verizon and how to register quickly and easily.
Register for My Verizon
[Device-Specific Instructions]
My Verizon FAQs
[FAQs]
Learn about online account access for checking monthly usage, making payments, updating information and managing your account.
How to Use My Verizon for Prepaid
[How to Use Guide]
Step-by-step instructions for how to manage your prepaid account online through My Verizon, including changing your plan and features and making a payment.
My Devices FAQs
[FAQs]
Learn how to manage the devices on your account in My Verizon. Quickly find important info about your device, access management tools, view accessories and more.
Log into My Verizon Website
[Device-Specific Instructions]
What are Counterfeit Offers and Phishing
[Video]
Watch this video to get tips on how to protect yourself from falling victim to a potential scam intended to obtain your personal information.
Length: 2:24
My Verizon Security Image Information
[General Information]
Learn about My Verizon’s Security Image technology that will help keep your account safe, including what it is and how to set it up.
Tips for Keeping Your Account Secure
[Video]
Verizon has the latest security technology, but there are simple steps you can take to help keep your information safe. Watch this video for some great tips.
Length: 1:58
Can I access my child's messages from my phone or computer?
[Community]
I need to access my childs phone messages, texts and photos, both out going and incoming. There has been activity late at night and i want to know if he is safe.
Can I get a copy of text and phone records?
[Community]
I would like to know how to get a copy of text and phone records from certain phone numbers
Can I view numbers on the usage log that aren't Verizon numbers?
[Community]
Can you view telephone numbers on My Usage that are not a verizon number? And if so what would cause some numbers to show and others not to?
Can I view the contents of my text messages online?
[Community]
Hi everyone. I would like to know how to view recent calls/texts (even deleted) online.
Can account members view usage logs?
[Community]
If my memory serves me right. I was able to view my logs before using my Account Member log-in. I am a part of a business account with 50+ numbers and we need to track our call records from time to time to check certain client's numbers. It turns out I wasn't able to do this this past 2 months. I first...
Can the account holder see the text messages of all lines on their account?
[Community]
Can the account holder view everyone's texts messages even deleted one if so where
Do incomplete calls show up on the call log?
[Community]
do incomplete call (I hang up) show on call log on bill
How can I retrieve ringtones previously purchased from Verizon’s media store?
[Community]
@RORWessels asked @VZWSupport on Twitter: Q: How can I retrieve ringtones previously purchased from Verizon’s media store? A: You can use the My Media Retrieval system via My Verizon. Here’s a guide on how to use it: http://support.verizonwireless.com/how_to_use/MyMedia_Retrieval.html...
How can i delete my call history in my online account?
[Community]
how can i delete my call history in my online account?
How do I change my account password?
[Community]
i want to change my account password. not the one i use to sign in online. the one i have to use when i call verizon
How do I change my name if it is wrong on my order?
[Community]
I just ordered a new phone yesterday afternoon and when I got the email notification I realized that somehow they changed my middle initial in my name. I tried to change it back, but I cannot find where to do it. What is really odd is the email address they sent this notification to actually has my correct...
How do I create a My Verizon account?
[Community]
How can I create a Account online ?
How do I opt out of Smart Rewards?
[Community]
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I put texts on my PC?
[Community]
How to put text messages on pc?
How do I subscribe to a global feature plan?
[Community]
I will be traveling to China next week and want to add the Global feature to my phone but none of the website licks tell me how to do that. I tried calling the 800 number... worthless. It's not an option although the booklet I got with my phone tells me to go online or call. Neither works. The chat option...
How do I unlock my SIM card?
[Community]
My SIM card is locked. It says I need a PUK number. Where can I get this? I need it right away. I am a single mom who lives in the country and if anything happens with my three year old I won't be able to contact anyone. All my family lives 5 hours away. Please, anyone please help! I would greatly appeticate...
How do I view activity for all devices on my account?
[Community]
Hi, We have 2 phones on our account but I only see activity for 1 thru "my Verizon" app.  How do I see activity for both phones? Thx.Andy
How do I view voice call detail for the past year?
[Community]
Hello, I asked via Chat but it keeps locking up. I know there's a way to view voice call history by phone number for a 12 month period, but I can't see how to view this for months prior to the current month. When I select a prior month, it just shows a usage graph. How do I view monthly voice call...
How do you view picture messages on your home computer from the usage page?
[Community]
does any one know how you can see from your home computer of what ppl send you in a picture message ..I tried to google vix.pic   something like that anyway and i cant figure it out .. I know there has to be a way... any answers?@
I forgot my voice mail password. How do I reset it?
[Community]
Question If we don't know the password to enter voicemail how can we change it?
When I make a call, people see a name that isn't mine. How do I change that?
[Community]
When I make a call a different name is coming up. Can this be fixed?
When will my security deposit be returned?
[Community]
Hello everybody, I want to know how long my deposit can be returned to my account. And which way is it to return, returning to my credit account, to my verizon account or anything else? If it be returned to my verizon account, how and where can I see it? Thanks.
Where can I see if my mi-fi device is still on contract?
[Community]
I need to know if I'm still in contract for my WiFi or not. I can't get anyone on the phone without being on hold forever. I just want to know what it will cost me to get rid of my device, should I chose to so.
Why are some of my messages not showing in my usage logs?
[Community]
Is there a reason all of my messages are not showing  in My Verizon when I check my usage?
Will Verizon print messages from a device on my account and send them to me?
[Community]
Is there a way for Verizon to print text messages from my daughters phone and mail them to me?

Verizon Smart Rewards

Verizon Smart Rewards FAQs
[FAQs]
Earn points based on your account activities in My Verizon, and redeem them for gift cards, discounts and more. Learn how to enroll in this free program.
Introducing Verizon Smart Rewards
[Video]
Sign up for Verizon Smart Rewards and get great deals every day with big savings on brand name merchandise. Watch this video to learn more.
Length: 1:57
Verizon Smart Rewards -- Auctions
[Video]
With Verizon Smart Rewards live Auctions, your points can win you things like electronics, or gift cards to brand name retailers and restaurants.
Length: 2:09
Verizon Smart Rewards -- Sweepstakes
[Video]
With Verizon Smart Rewards, you earn points fast. Use them on Sweepstakesand enter for a chance to win great prizes. Watch the video to see how.
Length: 2:26
How to Earn Points with Verizon Smart Rewards
[Video]
Earning points is easy with Verizon Smart Rewards. You can earn points every month for doing things you already do, like signing in to My Verizon. Watch this video to see all the ways you can earn points to get the things you want now.
Length: 1:50
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
[Community]
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
How do I access the Smart Rewards live auction?
[Community]
Just heard about Verizon's live auction using ur points. But I can't find out how to get to the auction. Could someone tell where to go to get there please
How do I opt out of Smart Rewards?
[Community]
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I verify how many Smart Rewards points do I have?
[Community]
How do I verify that I have 62,550 reward points
How will Verizon Smart Rewards impact my plan?
[Community]
I was wondering what the Verizon Smart Rewards thing is. Does it affect in any way my current plan? I still have the unlimited data plan and I really don't want to mess around with anything that will change it. Does the Verizon Selects change anything? Thanks for any info,Alex
What are Verizon Smart Rewards points and how do I use them?
[Community]
A friend said she has Verizon points.  How do I get them?  What are they used for?

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