My Verizon

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Samsung Galaxy S® 4
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Apple® iPhone® 5c
Samsung Galaxy Note5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Apple® iPhone® 5
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo by Motorola
LG G4™
Samsung 3G Network Extender
Apple® iPhone® 4s
Verizon Ellipsis™ 7
Apple® iPad® 2
Apple® iPhone® SE
Apple® iPhone® 4
Verizon Ellipsis® 8
Samsung Galaxy S® 6 edge
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
LG Revere® 3
LG Cosmos™ 3
LG G Vista
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
Verizon MiFi® 4G LTE Global USB Modem U620L
LG V10™
Brigadier™ by Kyocera
Samsung Galaxy J3 (2016)
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless Home Phone
HTC Desire® 526
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Optimus Zone™ 3 Prepaid
Casio G'zOne Commando® 4G LTE
Verizon 4G LTE Broadband Router with Voice
HTC One M9
Samsung 4G LTE Network Extender
LG G Pad 8.3 LTE
Casio G'zOne Ravine® 2
Samsung Galaxy J3 V
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
Verizon 4G LTE USB Modem 551L
Galaxy Note® Edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Sony Xperia® Z3v
HTC Desire® 626
Transpyre™ Prepaid
DROID TURBO 2 - Designed by You
Moto X™ by Motorola
Microsoft Lumia 735
Moto E™ Prepaid
Nokia Lumia 928
Nexus 6
Samsung Convoy™ 2
Moto G™ by Motorola
Samsung Brightside™
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem UML295
LG Exalt™
Samsung Gusto® 2
hum by Verizon
Verizon Ellipsis® 10
GizmoPal® 2 by LG
GizmoGadget™ by LG
Samsung Convoy® 4
Nokia Lumia 822
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Nokia Lumia Icon
Verizon 4G LTE Broadband Router
Samsung Intensity™ II
HTC One®
iPad® Pro
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Optimus Zone™ 2 Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
LG Cosmos™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Octane™
Verizon LTE Internet and Home Phone
Blackberry Classic
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy S® III mini
Samsung Intensity™ III
HTC One® (M8) for Windows®
Gear S®
iPad® Air 2
LG Revere® 2
LTE Internet (Installed)
Samsung Convoy™
Lancet™ for Android™
Verizon SureResponse®
HTC 10™
LG Accolade™
Watch Urbane™ 2nd Edition LTE
PRIV™ by Blackberry®
LG enV®3
LG Exalt™II
Apple® iPad® mini with Retina display
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
LG G Pad™ X8.3
Apple® iPad® Air™
G Pad™ 10.1 LTE
HTC One® remix
Samsung Galaxy Tab S2
Samsung Gusto®
Casio G'zOne Ravine®
LG Cosmos™
G Pad™ 7.0 LTE
Enact™ by LG
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Stellar™
Galaxy Tab E (8.0)
Verizon Wireless USB760 Modem
Kyocera DuraXV+
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Z30 smartphone
Ellipsis® Kids
Apple® iPad® mini
Motorola RAZR V3m
LG VX8300
Microsoft Surface 3
Galaxy Nexus by Samsung
Lucid™ by LG
iPad Pro™ (9.7-inch)
Samsung Galaxy™ Stratosphere™ II
Samsung Illusion™
LG Extravert™
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab®
Google Nexus 7
Lucid™2 by LG
Samsung Haven™
Motorola Barrage™
LG Vortex™
Samsung Galaxy Tab® 4 (8.0)
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG 4G LTE USB Modem VL600
Galaxy Tab E
Motorola MOTO™ W755
HTC Desire® 612
Samsung Alias™ 2
LG Optimus Zone™
Samsung Intensity™
LG enV®2
Pantech Hotshot™
iPad® mini 4
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
Pantech Jest™ 2
Casio G'zOne Boulder®
Apple® iPad® with Retina display
Samsung Fascinate™
Pantech Breakout™
Moto X™ - Designed by You (2nd Generation)
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
BlackBerry® Bold™ 9930 smartphone without camera
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
LG Cosmos™ Touch
Samsung Galaxy™ Stratosphere™
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
Spectrum™ 2 by LG
LG VX8360
Samsung Knack™
LG Migosm
Samsung Galaxy Tab® (10.1)
Nokia Lumia 2520
Sony Xperia® Z2
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZenPad™ Z8
Pantech Marauder™
Samsung Galaxy Legend™
Samsung Galaxy Tab® S
Verizon Converged VOIP Device
Intuition™ by LG
Samsung ATIV Odyssey™
Casio G'zOne Brigade®
Samsung SCH-u340
Motorola W385
iPad® mini 3
Verizon Wireless AirCard® 595U USB Modem
LG VX5400
Dell™ Vostro™ V13 Laptop
Samsung Gear S2 classic
Verizon Wireless UM175 USB Modem
HTC Rhyme™
Casio G'zOne Rock™
Luge™ by Motorola Prepaid
Samsung Galaxy Note® 10.1
Verizon Wireless USB720 Modem
HTC Rezound™
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
Samsung Galaxy View
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-u410
Motorola MOTO™ VU204
LG Ally™
Verizon Wireless Escapade®
LG VX8350
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8530 smartphone
Blackberry Classic Non-Camera
Samsung Reality™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Delphi Connect
BlackBerry® Curve™ 8330 smartphone
Samsung Juke
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
Spectrum™ by LG
Apple® iPad®
Samsung Alias™
HTC Trophy™
Verizon Wireless Coupe™
LG VX5300
LG Dare™
Pantech Crux™
G'zOne Boulder™ Black and Silver
LG Chocolate® Touch
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
Casio G'zOne Ravine® 2 Non-Camera
HP Spectre x2
Sony Xperia® PLAY
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
Verizon Wireless CDM8975
LG VX5200
LG Chocolate® 3
Samsung Gem™
Motorola Entice™
LG Chocolate®
Motorola W315
Motorola MOTOKRZR K1m
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 9370 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Zeal™
Samsung Omnia® II
HP® Pavilion dm1-3010nr Notebook
LG Optimus Exceed™ Prepaid
Samsung SCH-a930
Samsung SCH-a650
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola E815
Samsung SCH-u540
Motorola MOTO™ Z6c World Edition
Motorola V325i
LG VX3300
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Clout™
LG VX3200
LG VX8100
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3c
Sharp KIN™ ONE
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG VX4650
Samsung Continuum™
LG enV®
LG Versa™
Samsung SCH-a870
Sierra Wireless AirCard® 580
Samsung Gleam®
Samsung Rogue™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
LG VX4500
Verizon Wireless V740 ExpressCard
HP® Mini 1151NR Netbook
Motorola XOOM™
Verizon Wireless Razzle™
Verizon Wireless CDM8950
Gateway® LT2016u Netbook
Motorola Rival™
Samsung SCH-a670
Samsung N150 Netbook
Motorola V325
LG VX8700
Samsung SCH-a950
LG Glance™
Motorola CITRUS™
Samsung Sway™
Nokia 6205
Verizon Wireless Adamant™
Samsung SCH-u550
Motorola MOTO™ Z6cx World Edition without Camera
Pantech PN-820
Motorola MOTO Q™ 9c
LG VX6000
Sharp KIN™ TWO
LG Fathom®
Nokia 2366i
Samsung FlipShot®
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
Verizon Wireless Salute™
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Spartan GoCam™
Nokia 6215i
Nokia 7705 Twist™
Samsung Trance™
Samsung Omnia®
Samsung SCH-i760
Nokia 7205 Intrigue™
HP® Mini 210-1076NR Netbook
Sharp KIN™ ONEm
Nokia 2705 Shade™
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Motorola Q™
LG VX9400
Samsung SCH-a630
Samsung SCH-a850
Motorola V60s
Samsung SCH-i730
Motorola V325xi
Motorola T730
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Kyocera KX1v
Motorola V265
Nokia 2128i
Compaq® Mini CQ10-688nr Netbook
Nokia 3589i
Sharp KIN™ TWOm
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
HP® Mini 311-1037NR Netbook
Nokia 6315i
Verizon Wireless V640
Nokia 6236i
BlackBerry® 7250
Samsung SCH-a795
Samsung i600 Smartphone
Kyocera KX414
Samsung SCH-a310
Kyocera KX444
HTC Apache XV6700
Motorola C333
Samsung Renown™
Pantech PN-210
Samsung SCH-a970
Nokia 2285
Motorola MOTO Q™ music 9m
Nokia 2605 Mirage
Kyocera SE47
Kyocera KX2
Motorola C343
LG VX4700
Motorola MOTORAZR maxx Ve
Motorola V276
Kyocera K323
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KPC650
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Samsung SCH-a530
Motorola V120e
HTC Merge®
Nokia 6015i Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
Samsung Glyde™
Verizon Wireless U630 PC Card
Samsung SCH-i830
Moto Z Force Droid Edition
Moto Z Droid Edition
Motorola V65p

About My Verizon

My Verizon for Prepaid FAQs
Learn about My Verizon for Prepaid, a free online service that lets you manage your prepaid account from your computer. Make payments, change your plan and more.
My Verizon FAQs
Learn about online account access for checking monthly usage, making payments, updating information and managing your account.
My Verizon - Learn More
[General Information]
Learn more about managing your account in My Verizon and how to register quickly and easily.
Register for My Verizon
[Device-Specific Instructions]
How to Use My Verizon for Prepaid
[How to Use Guide]
Step-by-step instructions for how to manage your prepaid account online through My Verizon, including changing your plan and features and making a payment.
My Devices FAQs
Learn how to manage the devices on your account in My Verizon. Quickly find important info about your device, access management tools, view accessories and more.
Log into My Verizon Website
[Device-Specific Instructions]
What are Counterfeit Offers and Phishing
Watch this video to get tips on how to protect yourself from falling victim to a potential scam intended to obtain your personal information.
Length: 2:24
My Verizon Security Image Information
[General Information]
Learn about My Verizon’s Security Image technology that will help keep your account safe, including what it is and how to set it up.
Tips for Keeping Your Account Secure
Verizon has the latest security technology, but there are simple steps you can take to help keep your information safe. Watch this video for some great tips.
Length: 1:58
Can I access my child's messages from my phone or computer?
I need to access my childs phone messages, texts and photos, both out going and incoming. There has been activity late at night and i want to know if he is safe.
Can I access text logs?
can I access text logs
Can I get a copy of text and phone records?
I would like to know how to get a copy of text and phone records from certain phone numbers
Can I see who I have been calling and for how long?
Is there a way to look at numbers of people who you were in contact with, online? An example; If I want to see how many minutes I used in the month of August talking to one number.
Can I view a list of phone numbers that have texted me?
I understand that you can't view text messages after they've been deleted from your phone.  However, am I able to view a list of phone numbers that have text messaged me??
Can I view numbers on the usage log that aren't Verizon numbers?
Can you view telephone numbers on My Usage that are not a verizon number? And if so what would cause some numbers to show and others not to?
Can I view the contents of my text messages online?
Hi everyone. I would like to know how to view recent calls/texts (even deleted) online.
Can account members view usage logs?
If my memory serves me right. I was able to view my logs before using my Account Member log-in. I am a part of a business account with 50+ numbers and we need to track our call records from time to time to check certain client's numbers. It turns out I wasn't able to do this this past 2 months. I first...
Can the account holder see the text messages of all lines on their account?
Can the account holder view everyone's texts messages even deleted one if so where
Do incomplete calls show up on the call log?
do incomplete call (I hang up) show on call log on bill
How can I see what websites were visited by the other account on my line?
How am I (the account holder) abe to see the website addresses viewed by the othe line on my account
How can I see who are my kids talking to?
Is there still a way to look at a call/text log for each number on my account?
How can I view texts on all lines as an account owner or manager?
As an account owner/manager how can I view text messages on all lines?
How can i delete my call history in my online account?
how can i delete my call history in my online account?
How do I access my account when traveling abroad?
I am traveling abroad but other members of my family/plan are still back in the States. I am trying to access my account on-line so that I can provide more data usage time to one of the members back at home since I will not be using it. I was finally able to access my account using WiFi via the Verizon...
How do I access my call log?
Does anyone know how to find out what calls were made on what date?  On my iPhone, it only shows calls to 2/24.  But I need to find a call that was made between Feb. 10 to Feb. 12th, and I can't figure out how to access the call log.  Years ago, the log used to be included in your monthly...
How do I change my account password?
i want to change my account password. not the one i use to sign in online. the one i have to use when i call verizon
How do I change my name if it is wrong on my order?
I just ordered a new phone yesterday afternoon and when I got the email notification I realized that somehow they changed my middle initial in my name. I tried to change it back, but I cannot find where to do it. What is really odd is the email address they sent this notification to actually has my correct...
How do I create a My Verizon account?
How can I create a Account online ?
How do I make a email?
How do I make a email account
How do I opt out of Smart Rewards?
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I print my contact list from My Verizon?
I have a my verizon account  - how can i print the contact list from it...
How do I put texts on my PC?
How to put text messages on pc?
How do I see what numbers I have texted?
My bill shows the phone numbers we called.  But I don't see the phone numbers we've texted.  Is that detail available?   I see total number of texts sent & receivedthe, but no detail...  is that available somewhere?
How do I subscribe to a global feature plan?
I will be traveling to China next week and want to add the Global feature to my phone but none of the website licks tell me how to do that. I tried calling the 800 number... worthless. It's not an option although the booklet I got with my phone tells me to go online or call. Neither works. The chat option...
How do I unlocked my verizon wireless account?
I've been locked out of my Verizon account online for a few months now. I have a prepaid phone and a few months ago, my cell service was messing up for most of the morning. When I tried to get onto my account, it locked me out. I tried to reset my password, and just says to contact customer service. ...
How do I view activity for all devices on my account?
Hi, We have 2 phones on our account but I only see activity for 1 thru "my Verizon" app.  How do I see activity for both phones? Thx.Andy
How do I view my call history?
How do I view calls made to and from my phone on the Verizon website?
How do I view old text messages?
How do i view old text messages?
How do I view voice call detail for the past year?
Hello, I asked via Chat but it keeps locking up. I know there's a way to view voice call history by phone number for a 12 month period, but I can't see how to view this for months prior to the current month. When I select a prior month, it just shows a usage graph. How do I view monthly voice call...
How do you view picture messages on your home computer from the usage page?
does any one know how you can see from your home computer of what ppl send you in a picture message ..I tried to google vix.pic   something like that anyway and i cant figure it out .. I know there has to be a way... any answers?@
Is it possible to manage prepaid and postpaid plans from the same My Verizon account?
Hi! Hopefully quick question - my wife has a postpaid plan on her phone, and I have a prepaid plan for my phone. Is it possible to manage both of them on the same My Verizon account, or do we have to have two separate ones?
What can an account member view on My Verizon?
What does an account member have access to? Can they see the usage details, billing details etc of all the other lines on the account or can they only view their own line?
When I make a call, people see a name that isn't mine. How do I change that?
When I make a call a different name is coming up. Can this be fixed?
When will my security deposit be returned?
Hello everybody, I want to know how long my deposit can be returned to my account. And which way is it to return, returning to my credit account, to my verizon account or anything else? If it be returned to my verizon account, how and where can I see it? Thanks.
Where can I see if my mi-fi device is still on contract?
I need to know if I'm still in contract for my WiFi or not. I can't get anyone on the phone without being on hold forever. I just want to know what it will cost me to get rid of my device, should I chose to so.
Why are some of my messages not showing in my usage logs?
Is there a reason all of my messages are not showing  in My Verizon when I check my usage?
Why are there so many sign in pages?
I regularly check my usage.  Originally there was one screen that requested user ID and password.  Then there were two screens, one for user ID and a second for password.  Now we have three pages to load, one for user ID, one for the security question, and one for the password.  I...
Why is my number showing up on the call logs of people I didn't call?
I just received a text from a person I don't know saying that I called her phone, and she wanted to know why.  I explained that I haven't touched my phone all morning and that I don't know who she is, and I didn't call her. She then sent me a picture of her call log and sure it enough it showed that...
Why won't My Verizon verify me as an account manager?
I sent a request to the account owner to verify me as a manager on the account so I would be able to change my number.  I watched the owner log into his account and verify my request.  However, it has been hours and no email nor text has been sent to me telling me that I have been upgraded to...
Will I be charged for using data on the Go90 app?
Is the go90 app totally free to use? No data charges whatsoever?
Will Verizon print messages from a device on my account and send them to me?
Is there a way for Verizon to print text messages from my daughters phone and mail them to me?
Will the call log still show up if I change my number?
If you change your phone number, does your call log still show up on my verizon from the old phone number?

Verizon Smart Rewards

Verizon Smart Rewards FAQs
Earn points based on your account activities in My Verizon, and redeem them for gift cards, discounts and more. Learn how to enroll in this free program.
Introducing Verizon Smart Rewards
Sign up for Verizon Smart Rewards and get great deals every day with big savings on brand name merchandise. Watch this video to learn more.
Length: 1:57
Verizon Smart Rewards -- Auctions
With Verizon Smart Rewards live Auctions, your points can win you things like electronics, or gift cards to brand name retailers and restaurants.
Length: 2:09
How to Earn Points with Verizon Smart Rewards
Earning points is easy with Verizon Smart Rewards. You can earn points every month for doing things you already do, like signing in to My Verizon. Watch this video to see all the ways you can earn points to get the things you want now.
Length: 1:50
Verizon Smart Rewards -- Sweepstakes
With Verizon Smart Rewards, you earn points fast. Use them on Sweepstakesand enter for a chance to win great prizes. Watch the video to see how.
Length: 2:26
Can I get notifications for Smart Rewards daily deals?
Is there an option to get notifications of the Daily Deals for the Verizon Smart Rewards
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
Can I use my Verizon Smart Rewards toward an iPhone 6 upgrade?
Can I use smart rewards points towards my bill?
I have a a lot of points and was wondering if I could use them towards the bill.
Can you purchase Verizon gift cards with reward points?
can you purchase Verizon gift cards with reward points?
Do Smart Rewards points expire?
I have been trying to win some auctions on Verizon Smart Rewards but I get outbid and the auctions I bid in typically end at high amounts of points. Do the points ever expire?
How do I access the Smart Rewards live auction?
Just heard about Verizon's live auction using ur points. But I can't find out how to get to the auction. Could someone tell where to go to get there please
How do I opt out of Smart Rewards?
Hi,How do I cancel or opt out of smart rewards?  There is a link here:My Verizon Online Sign In - Verizon Wireless How do I opt out of Verizon Smart Rewards?Verizon Smart Rewards is a free savings program offered to Verizon Wireless customers. Participation is voluntary and your Points will...
How do I verify how many Smart Rewards points do I have?
How do I verify that I have 62,550 reward points
How will Verizon Smart Rewards impact my plan?
I was wondering what the Verizon Smart Rewards thing is. Does it affect in any way my current plan? I still have the unlimited data plan and I really don't want to mess around with anything that will change it. Does the Verizon Selects change anything? Thanks for any info,Alex
What are Verizon Smart Rewards points and how do I use them?
A friend said she has Verizon points.  How do I get them?  What are they used for?

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