Is this helpful?  

Change Billing Address - My Verizon Support

In My Verizon, you can change your billing address quickly from any computer. Your billing address is where we send important account information, so you should always keep it current.

Note: When changing your billing address, you’ll also have the option to change the service address for each mobile number on your account. The service address is the primary residence of the person using the mobile phone, and it determines how taxes are billed for each line. Typically, the service and billing addresses are the same, but occasionally they can differ (e.g., if a child moves away for college). Updating this address could significantly lower the taxes on your bill, depending on the tax rates of each location.

Prepaid accounts: This transaction is not yet available for prepaid service.


  • Convenience. Change your billing address on-the-go.
  • Staying up-to-date. Ensure you receive any important information we may need to send you.

How To Change Your Billing Address

How to Change Billing or Service Address

If you move, you can change your billing or service address in a snap with My Verizon.

Length: 1:07

View All Videos

Related Videos

Who Is Eligible?

  • Account Owner
  • Account Manager
  • Account Member
Learn More About Account Access Roles

Top Questions

  • How do I change my billing address online?
    If you’re an Account Owner or Account Manager, you can change your billing address online. Learn more about account access roles.

    To change your billing address online:
    1. Go to the Change Billing Address page in My Verizon.
    2. Enter the new address information.
    3. Click Submit.

    You’ve successfully updated your billing address online.
  • How soon will my updated billing address go into effect?
    Your updated billing address information should go into effect within 24 hours.
  • View All


    Talk to other Verizon Wireless customers about My Verizon and changing your billing address online.

    Did this page have the information you needed?

    Answer three quick questions to help us improve our website.

    Is this helpful?