Upgrade Device - My Verizon Support
In My Verizon, you can upgrade your phone or order a new device for another line on your account. It will be shipped right to your door, and you can activate it without having to go into a store.
If you upgrade your device frequently, consider enrolling in Verizon Edge.
Prepaid accounts: This transaction isn’t currently available for prepaid service. For assistance, call (888) 294-6804.
- Convenience. Order a new device any time, right from your home or office.
- Savings. Take advantage of our exclusive online-only offers.