There are a few different online services that you can use to block calls and messages from specific contacts. Refer to the details below to determine which is the right one for you.
Prepaid accounts: If you have a prepaid account, these blocking features will not be available. Refer to the My Verizon for Prepaid FAQs for steps for an alternative way to block calls and messages.
My Verizon - Call and Message Blocking
Temporarily block up to 5 contacts for no additional fee.
- Block up to 5 contacts
- Block calls and text messages
- Blocks expire after 90 days
Verizon FamilyBase® / Usage Controls
Permanently block up to 20 contacts for a low monthly fee. You'll also be able to monitor and limit minute, text and data usage for up to 10 devices on your account.
- Block up to 20 contacts
- Block calls and messages from domestic and international numbers
- Block restricted, unavailable or private numbers
- Block email addresses and instant messenger screen names
- Restrict calls during a certain time of day
- Prevent outgoing calls to 411 Directory Assistance
Learn how to block contacts with Verizon FamilyBase, or sign up for FamilyBase if you don't already have it.
Usage Controls subscribers: Usage Controls offers the same blocking features as Verizon FamilyBase, but it's no longer available for new subscribers. If you already subscribe to Usage Controls, go to our Usage Controls - Manage Blocked Contacts page for instructions on how to block a contact with this service.
The Federal Trade Commission also offers a service to help prevent telemarketing calls to your mobile or home number. For more information, visit the National Do Not Call Registry website.