Tired of unwanted calls? We offer a few different services to block calls and messages from specific contacts. Refer to the options below to determine the right solution for you.
Note: If you have a prepaid account, these blocking features aren't currently available. Refer to the My Verizon for Prepaid FAQs for an alternative way to block calls and messages.
My Verizon - Block Calls & messages
- Block up to 5 contacts
- Block calls and texts
- Blocks expire after 90 days
Watch the How to Add Blocks video for an overview of the new Blocks experience.
Verizon FamilyBase® / Usage Controls
Need more blocking features? Permanently block up to 20 contacts, including restricted and unavailable numbers, for a low monthly fee. You'll also be able to monitor and limit minute, text and data usage for up to 10 devices on your account.
- Block up to 20 contacts
- Block calls and messages from domestic and international numbers
- Block restricted, unavailable or private numbers
- Block email addresses
- Restrict calls during a certain time of day
- Prevent outgoing calls to 411 Directory Assistance
Learn how to block contacts with Verizon FamilyBase, or sign up for FamilyBase if you don't already have it.
For more information, check out our Verizon FamilyBase FAQs.
Usage Controls subscribers: Usage Controls offers the same blocking features as Verizon FamilyBase, but it's no longer available for new subscribers. If you already subscribe to Usage Controls, go to our Usage Controls - Manage Blocked Contacts page for instructions on how to block a contact with this service.
Visit our Usage Controls FAQs to learn more.
The Federal Trade Commission also offers a service to help prevent telemarketing calls to your mobile or home number. For more information, visit the National Do Not Call Registry website.