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Gear S®
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G Pad™ 7.0 LTE
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G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
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Watch Urbane™ 2nd Edition LTE
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Verizon Converged VOIP Device
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Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
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BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
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Delphi Connect with 4G LTE Mobile Hotspot
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Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
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Intuition™ by LG
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Google Nexus 7
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Moto X™ - Designed by You (2nd Generation)
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Spectrum™ by LG
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Sierra Wireless AirCard® 555D
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DROID 2 GLOBAL by MOTOROLA
LG VX5200
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Samsung FlipShot®
LG VX6100
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Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
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HP® Mini 1151NR Netbook
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Samsung SCH-a930
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Luge™ by Motorola Prepaid
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Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
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Verizon Wireless Coupe™
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Motorola MOTO™ Z6c World Edition
Nokia 6205
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LG Chocolate® Touch
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Sharp KIN™ TWO
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G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
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Nokia 2605 Mirage
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Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
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LG VX6000
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HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
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Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
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Kyocera KPC650
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Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
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HP® Pavilion dm1-2010nr Entertainment Notebook
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Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
This may correct issues if you're receiving emails to your computer/PC but not your device.
Windows Live Mail
Windows Mail (Windows Vista)
Microsoft Outlook XP, 2002, and 2003
Microsoft Outlook Express and Microsoft Outlook 2000
Microsoft Outlook 2007
Microsoft Outlook 2010
Microsoft Outlook 2013
Microsoft Outlook 97
Qualcomm Eudora 7.0 or later
Mozilla Thunderbird 1
IncrediMail
EarthLink Mailbox
Netscape 4.5 to 4.7
Netscape 6
Netscape 7.2
Internet Mail (Yahoo®, Gmail, AOL®, etc.)
GoldMine Premium Edition with GoldSync 8
Novell GroupWise Email App
- Right-click the email account in the left pane then click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Click Tools.
- Click Accounts.
- From the Email subsection, click the email account.
- Click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
Microsoft Outlook XP, 2002, and 2003
- Click Tools.
- Click Email Accounts.
- Select View or Change an existing email address, or click the Email tab.
- Select the email account.
- Click Change.
- Click More Settings.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked then click Next.
- Click Finish.
Microsoft Outlook Express and Microsoft Outlook 2000
- Click Tools.
- Click Accounts.
- Click the Mail tab.
- Select the email account.
- Click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click Tools.
- Click Account Settings.
- Click Change.
- Click More Settings.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Click Next.
- Click Finish.
- Click File.
- Click Account Settings.
- Click Change.
- Click More Settings.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Click Next.
- Click Finish.
- Click Close.
- Click File.
- Click Account Settings.
- Click Change.
- Click More Settings.
- Click Advanced.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Click Next.
- Click Finish.
- Click Close.
- Click Tools.
- Click Services.
- Click Internet E-mail.
- Select the email account then click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Restart Microsoft® Outlook 97 to apply the changes.
- Click Tools.
- Click Personalities.
- Right-click the email account name, then click Properties.
- Click the Incoming Mail tab.
- Ensure Leave mail on server is checked.
- Click Tools.
- Click Account Settings.
- From under the account name, click Server Settings.
- Ensure Leave messages on server is checked.
- Click Tools.
- Click Accounts.
- Select the email account then click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click Tools.
- Click Settings.
- Click the Accounts tab.
- Select the email account then click Edit.
- Ensure Leave a copy of messages on server is checked.
- Click Edit.
- Click Preferences.
- From Categories, click the plus (+) symbol to expand the options menu.
- Click Mail & Newsgroups.
- Click Mail Servers.
- From Incoming Mail Servers, click Edit.
- From Mail Server Properties, click the POP tab.
- Ensure Leave messages on server is checked.
- Click OK.
- Click OK.
- Click Tasks.
- Click Mail.
- Click Edit.
- Click Mail/News Account Settings.
- From the left window, click Server.
- Ensure Leave messages on server is checked.
- Click OK.
- From the Edit menu, select the Mail and Newsgroups Account Settings option.
- From the left side, click the Server Settings link.
- Ensure Leave messages on server is checked
Internet Mail (Yahoo, Gmail, AOL, etc.)
- Click Mail.
- Click Options.
- Select the Server tab.
- Click Advanced Settings.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
Goldmine Premium Edition with Goldsync 8
- Click Tools.
- Click Options.
- Click the E-Mail tab.
- Click Accounts.
- Select the email account, then click Edit.
- Ensure Auto-delete is not checked.
- Click OK.
- Click Accounts.
- Click Account Options.
- Click the POP3 account name.
- Click Properties.
- Click the Advanced tab.
- Ensure Leave a copy of messages on server is checked.
- Click OK.
- Click Close.
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