This may correct issues if you're receiving emails to your computer/PC but not your device.
Windows Live Mail
Windows Mail (Windows Vista)
Microsoft® Outlook® XP, 2002 and 2003
Microsoft Outlook Express and Microsoft Outlook 2000
Microsoft Outlook 2007
Microsoft Outlook 2010
Microsoft Outlook 2013 and 2016
Microsoft Outlook 97
Qualcomm Eudora 7.0 or later
Mozilla® Thunderbird 1
IncrediMail
EarthLink Mailbox
Netscape® 4.5 to 4.7
Netscape 6
Netscape 7.2
Internet Mail (Yahoo®, Gmail, AOL®, etc.)
GoldMine Premium Edition with GoldSync 8
Novell GroupWise Email App
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Right-click the email account in the left pane then click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Tools.
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Click Accounts.
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From the Email subsection, click the email account.
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Click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click Tools.
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Click Email Accounts.
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Select View or Change an existing email address, or click the Email tab.
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Select the email account.
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Click Change.
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Click More Settings.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked then click Next.
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Click Finish.
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Click Tools.
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Click Accounts.
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Click the Mail tab.
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Select the email account.
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Click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click Tools.
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Click Account Settings.
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Click Change.
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Click More Settings.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Next.
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Click Finish.
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Click File.
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Click Account Settings.
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Click Change.
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Click More Settings.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Next.
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Click Finish.
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Click Close.
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Click File.
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Click Account Settings.
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Select your current account then click Change.
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Click More Settings.
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Click Advanced.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Next.
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If prompted, click Finish/Close.
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Click Tools.
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Click Services.
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Click Internet E-mail.
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Select the email account then click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Restart Microsoft® Outlook 97 to apply the changes.
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Click Tools.
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Click Personalities.
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Right-click the email account name, then click Properties.
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Click the Incoming Mail tab.
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Ensure Leave mail on server is checked.
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Click Tools.
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Click Account Settings.
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From under the account name, click Server Settings.
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Ensure Leave messages on server is checked.
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Click Tools.
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Click Accounts.
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Select the email account then click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click Tools.
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Click Settings.
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Click the Accounts tab.
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Select the email account then click Edit.
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Ensure Leave a copy of messages on server is checked.
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Click Edit.
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Click Preferences.
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From Categories, click the plus (+) symbol to expand the options menu.
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Click Mail & Newsgroups.
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Click Mail Servers.
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From Incoming Mail Servers, click Edit.
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From Mail Server Properties, click the POP tab.
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Ensure Leave messages on server is checked.
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Click OK.
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Click OK.
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Click Tasks.
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Click Mail.
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Click Edit.
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Click Mail/News Account Settings.
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From the left window, click Server.
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Ensure Leave messages on server is checked.
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Click OK.
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From the Edit menu, select the Mail and Newsgroups Account Settings option.
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From the left side, click the Server Settings link.
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Ensure Leave messages on server is checked
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Click Mail.
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Click Options.
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Select the Server tab.
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Click Advanced Settings.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Tools.
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Click Options.
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Click the E-Mail tab.
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Click Accounts.
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Select the email account, then click Edit.
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Ensure Auto-delete is not checked.
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Click OK.
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Click Accounts.
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Click Account Options.
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Click the POP3 account name.
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Click Properties.
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Click the Advanced tab.
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Ensure Leave a copy of messages on server is checked.
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Click OK.
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Click Close.
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