Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola moto e4 plus™ Prepaid
ASUS ZenPad™ Z8s
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
ASUS ZenFone™ AR
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force edition
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

My Verizon App for Prepaid FAQs

The My Verizon app for prepaid accounts has been redesigned!

These are FAQs about the new version of the My Verizon app for prepaid. If you haven't been prompted to update your app to the new version, you'll receive a notification soon.

View FAQs for the previous version of My Verizon for prepaid
About the Redesign
  1. How do I know if I have the new version of the prepaid My Verizon app or the previous version?

    If you have the new version, you'll see this screen when you open the My Verizon app:

    Image: My Version App for Prepaid New Version

    If you don't see that screen, then you have the previous version of the app. You'll receive a notification to update soon. View FAQs for the previous version.



  2. What's different in the new version of the prepaid My Verizon app?

    The new My Verizon app for prepaid has an updated look and navigation. You can see your data usage, payment status and plan information right from the home screen. The new design makes it easier and faster to find the information and tools you use most.

    Plus, we've added some new features:

    • Enhanced Auto Pay: This feature uses funds from your existing balance first, and then it charges a credit or debit card to cover the rest of the plan and add-on costs. Learn more about the new Auto Pay feature and how to activate it.

    • International plans tab: This new tab on the My Plan screen lists international calling plans that you can add or remove at any time.


  3. What plans are eligible for the new version of the prepaid My Verizon app?

    You must be on one of the following smartphone plans to get the new prepaid My Verizon app:

    • $40 Monthly
    • $50 Monthly
    • $60 Monthly
    • $70 Monthly
    • $80 Monthly

    If you're not on one of these eligible plans, you can switch to a new plan to get access to the new version of the prepaid My Verizon app.



  4. How do I get the new version of the prepaid My Verizon app?

    If you're on an eligible plan, you'll receive a notification from the app store on your device letting you know that your My Verizon app needs to be updated:

    1. Tap the notification and follow the onscreen prompts to update My Verizon.
    2. Once it's updated, open the My Verizon app.
    3. Enter your prepaid mobile number and My Verizon password.

    You'll see the new version of the prepaid My Verizon app.



  5. Why didn't I receive the update notification for the prepaid My Verizon app?

    There are a couple reason you may not have received the notification:

    • You're not on an eligible plan
    • Your prepaid account isn't ready to update yet

    A small number of prepaid accounts are being updated at a time to ensure the transition to the new version is smooth and easy for you. If you have an eligible plan, you should receive a notification in the next few weeks.

    Manually check for an update

    You can also search for "My Verizon" in the app store on your device to see if you're able to update your app:

    • If you see "UPDATE" next to the app in the search results, tap UPDATE and follow the onscreen prompts.
    • If you see "OPEN" instead of "UPDATE," your account isn't ready to receive the update.


Getting Started
  1. What is the My Verizon app and how do I use it?

    The My Verizon app lets you manage your account 24/7 right from your prepaid smartphone or tablet, including:

    • Make payments
    • Set up Auto Pay
    • Check your usage and balance
    • Add more high-speed Add On Data
    • Change your plan
    • Manage your features
    • Update profile settings
    • View your payment history

    Find step-by-step instructions for all account management options on our How to Use the My Verizon App for Prepaid page.



  2. How much does the My Verizon app for prepaid cost?

    The My Verizon app is included with your prepaid service for no additional charge.

    Data charges may apply for download and use.



  3. What devices are compatible with the My Verizon app for prepaid?

    The My Verizon app is available for iPhone® and most Android® smartphones.



  4. How do I get the My Verizon app for prepaid?

    If the My Verizon app isn't already in your Apps menu, you can search for "My Verizon" in your phone's app store:

    Then tap on the My Verizon app in the search results and download it.

    To sign in, you'll need to enter your prepaid mobile number and My Verizon Password. If you're not registered for My Verizon, tap I need to register on the app sign-in screen and follow the steps to create your account.



Enhanced Auto Pay
  1. What is the enhanced Auto Pay feature in the My Verizon app for prepaid?

    The new Auto Pay feature will use your existing balance on your account first, if any is available at the time of renewal. Then it will charge a credit/debit card to cover the rest of the costs. Your Auto Pay aligns with your plan renewal date.

    You'll also be able to monitor your Auto Pay right from the home screen of the prepaid My Verizon app. You can easily see how much will be deducted and when.



  2. Who is eligible for the new enhanced Auto Pay feature?

    You must have the new version of the prepaid My Verizon app to use the enhanced Auto Pay feature.

    How do I know if I have the new version of the app?



  3. How do I start using the enhanced Auto Pay feature?

    If you don't have Auto Pay set up on your account, you can set it up and manage it right from the home screen of the prepaid My Verizon app.

    If you already have Auto Pay set up on your account, you must make a change to Auto Pay from the home screen of the new prepaid My Verizon app (e.g., adjust the date, payment amount, etc.). Once you make a change, the enhanced Auto Pay feature will be activated.



  4. Where can I find the prepaid Auto Pay Terms & Conditions?

    The Prepaid Auto Pay Terms & Conditions are available online.



Using the Previous Version of the Prepaid My Verizon app
  1. How do I check my balance in the My Verizon app for prepaid?

    You can check your balance by signing in to the app and viewing Available Balance on the Home screen.

    For more detailed balance information:

    1. Tap the Navigation Menu icon (i.e., the three white bars at the top-left corner of the screen).
    2. Tap Balance Details.

    You've successfully found your balance details.



  2. How do I keep track of my data usage with the My Verizon app for prepaid?

    You can view your data usage on the Home screen. We'll also alert you when you're close to your data limit.

    Check for alerts by tapping the Alert icon at the top-right corner of the screen.



  3. How do I view my payment history with the My Verizon app for prepaid?

    To view your payment history:

    1. From the app's Home screen, tap Payment.
    2. Tap Payment History.

    From here you can view details about your previous payments for the past 18 months. The details include the date, payment method and amount (including a detailed breakdown of applicable taxes and surcharges).



  4. How do I make a payment using the My Verizon app for prepaid?

    There are three ways to add funds to your account. You can use a:

    • Credit card
    • Debit card
    • Verizon Wireless Refill card

    In addition, you can also save your credit or debit card to your account for future use.

    To make a payment:

    1. From the app's Payment page, tap Ways to Pay.
      • If you don't have a credit card on file, select:
      • A New Credit/Debit Card
      • Verizon Refill Card

      • If you'd like to use a card you have on file:
      • Select the card ending XXXX; Expires mm/yyyy

    2. Enter the dollar amount you'd like to add.
    3. Tap Add Funds.
    4. Review your payment and tap Confirm.

    Note: You can also make a payment from the Home screen by tapping Add Funds or by setting up Auto Pay.

    You've successfully made a payment on your account.



  5. What types of credit cards can I use to add funds to my account with the My Verizon app for prepaid?

    We accept most major credit cards, including:

    • Visa®
    • Master Card®
    • American Express®
    • Discover®


  6. Can I save a credit card to my account in the My Verizon app for prepaid, so I don't have to enter the information manually each time?

    Yes, to save your credit or debit card to your account for future payments:

    1. From the app's Home screen, tap the Navigation Menu icon (i.e., three horizontal, white bars).
    2. Tap Payments.
    3. Tap Ways to Pay.
    4. Select the option with the credit card logos and enter your credit/debit card information.
    5. Tap Update.

    You've successfully saved a credit or debit card to your account.



  7. How do I set up Auto Pay on the previous version of the My Verizon app for prepaid?

    Tap Set Up Auto Pay on the Home screen of the app. You'll see the payment amount and plan renewal date when the payment will be made. The credit or debit card on your account will be charged accordingly each month.



  8. How do I change my plan using the My Verizon app for prepaid?

    To change your plan in the My Verizon app:

    1. Tap the Navigation Menu icon (i.e., three horizontal, white bars).
    2. Tap Plan and Data.
    3. If you're eligible for a plan change, follow the prompts to select a new plan.

    You've successfully changed your plan.



  9. Can I purchase additional minutes, text or Add On Data using the My Verizon app for prepaid?

    Many prepaid smartphone plans come with unlimited talk and text, but you can purchase additional data by tapping Add More Data on the app Home screen.



  10. How do I manage features on my account using the My Verizon app for prepaid?

    To manage features on your account:

    1. Tap the Navigation Menu icon (i.e., three horizontal, white bars).
    2. Tap Features.
    3. Turn on the features you want on your account, and turn off the ones you don't.


  11. How do I change my user settings in the My Verizon app for prepaid?

    To change your user settings in the app:

    1. Tap the Navigation Menu icon (i.e., three horizontal, white bars).
    2. From the bottom of the menu, tap Settings.
    3. Select an option to update:
      • Contact information
      • My Verizon User ID
      • My Verizon password
      • Account Security Code
      • Security Question
      • Voicemail Password
      • Network Programs and Permissions
    4. Fill in the appropriate information.
    5. Tap Submit.

    You've successfully changed your user settings.



  12. Android is a trademark of Google, Inc. Apple and iPhone are registered trademarks of Apple Inc. Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi® Prepaid Services. This card can be used everywhere Visa debit cards are accepted.
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