Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple Watch® Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Motorola moto e4
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad mini™ with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
Apple® iPad Air® 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad Air®
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
Apple® iPad mini® 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad mini™
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
Apple® iPad mini™ 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
Verizon Wireless UM175 USB Modem
LG enV®2
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Converged VOIP Device
Verizon Ellipsis® 10 HD
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Changing Minutes, Text & Data

Understand and Change Your Plan FAQs
[FAQs]
Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon.
Can I Change from 3G to 4G plan?
[Community]
I'm planning on upgrading to an iPhone 6 from a 4, so I have to change my prepaid plan from 3G to 4G. Is it possible to do so without changing my phone number?
Can I Port My Existing Postpaid Number To An Existing Prepaid Account?
[Community]
Can I port my existing postpaid # to an existing prepaid account (I would then close my postpaid account).
Can I add minutes to my plan?
[Community]
can I add minutes to my plan
Can I change my current plan to a prepaid plan and use an iPhone?
[Community]
Can I change my current plan to a prepaid plan using my I phone?        
Can I keep my contract number when switching to a prepaid plan?
[Community]
Hi,I am on a family plan with my dad, brother, etc.  Long story short, I want to go to my own plan once my contract is up, and I want it to be prepaid.  I'll be saving money, and I tend to keep a phone for 3-4 years, so I'm prepared to pay the full upgrade price when I need to.  My question...
Can I move my contract number to a prepaid line?
[Community]
i have 31 days left on my contract phone plan. I had a smartphone and it died so i bought a cheap phone  several months ago ive been using to get buy until my contract ends. it will cost me 130 dollars to cancel my phone 31 days early so i am waiting until then to cancel the contract. I bought a...
Can I port my number from Post Pay to Prepaid?
[Community]
Current contract with Verizon with two iPhones. Ends 4.24.17.  We plan to switch to LG Revere 3's with pre-paid $30 plans.  A. can we keep both our phone numbers?  B.  What is the best way to do this?
Can I return to postpaid from prepaid?
[Community]
Can I return to postpaid if I find the prepaid coverage area lacking?
Can I switch from a family plan to a prepaid plan?
[Community]
can i go from my 2 line family plan to 2 prepaid plans? hassle free?whats all involved in doing something like that?
Can I switch to Prepaid after my contract expires?
[Community]
Can I switch from a VZW 2 year contract (expires 7/13/2017) to a VZW prepaid plan? Anyone have experience with this?
Can I switch to Verizon prepaid and keep my number?
[Community]
I've recently switched jobs and it's getting increasingly difficult to pay my cellphone bil. Can I switch to Verizon prepaid and keep my number?
Do I have to pay for another plan when switching devices?
[Community]
I just renewed my 75 dollar, 10 gb prepaid plan on my samsing j3 6, and I want to switch to an iPhone 6 plus, but I will have to switch to a 60 dollar, 10 gb prepaid plan on the iPhone. am I paying for that plan too, it will the plan just be moved, because I just renewed a few days ago and I'm short on...
How can I switch from Prepaid to a traditional plan?
[Community]
I have been with Verizon Prepaid for almost a year. Several months ago I was told by a rep that a lot of times Verizon will ask prepaid customers if they would like to go witha traditional plan instead of the prepaid. How do we go about asking for that?? I applied online and Verizon wants an outrageous...
How long does a device need to be on prepaid before switching it to postpaid?
[Community]
I bought a prepaid phone for my contract plan but was told it has to be activated with prepaid first.  How long does it need to be on prepaid before I can switch it to my postpaid line?
How much would I pay for a basic phone on prepaid for full year?
[Community]
I have  a basic flip phone bought several years ago. I had been paying annually for a full year before I needed to pay again. In August 2015 I paid $100 and got a FULL YEAR. However, in August 2016, I could not reach a human to find out how much to pay (and I cannot now either -- the prepaid customer...
How to change from monthly payments to pay-as-you-go?
[Community]
have a $45 dollar monthly charge,do not want,just want to add minutes how do i do that
If I change my prepaid plan before expiration date does it change my expiration date with the new plan?
[Community]
If I change my prepaid plan before expiration date does my  expiration date change with new plan?
Is it possible to add more data to a prepaid plan before the current allowance is used up?
[Community]
My data is nearly used up and I will b eon the road when it is completely used up.  I would like to add more now so that I do not have to pull off the road to login and add more data to my plan.  The website is very poorly designed and of it is possible to do this I can't find where it is. ...
What Charges Would I Encounter If I Switch To Prepaid?
[Community]
if I change from my current monthly plan were I pay the 20.00 per month line access to a prepaid line, will I still have to pay the 20.00 line access fee?
What should I do if my number was given to someone else?
[Community]
Hi. I bought a Verizon Samsung prepaid for security reasons while traveling around in the USA. This year while staying again in the USA I learned that Verizon has given away my number to another customer. What can I do?
Why was I not automatically enrolled in the 2gb plan?
[Community]
I just saw that the $45 monthly prepaid plan includes 2gb a month as opposed to the 1gb I have now. Why doesn't verizon automatically up my data or enroll me in this plan?

International Services

Can I keep my U.S. based prepaid number?
[Community]
I have a prepaid Verizon phone number that I purchased while traveling in the United States. I would like to keep my US-based phone number, however I just wanted at the lowest possible monthly price. What is the lowest possible monthly price?
Can I unlock my prepaid device for use in India?
[Community]
Hello Care, I have purchased a Moto g phone in USA locked on Verizon,I woud like to usein India,Please help me and guide me on the unlocking process and let meknow for any information from the phone.  --thanksAbhishek
Does Verizon charge for calls when roaming on the new 2017 prepaid plans?
[Community]
I've read somewhere that under Verizon's prepaid plans, there is a per-minute charge for phone calls made while roaming, i.e.: when you are on "Extended Network." Is this true? If so, what is the per-minute rate?
Is the $2 international travel pass for Canada available to prepaid plans?
[Community]
I can't find the answer to this question- is the $2 daily international travel pass for Canada able to be added to prepaid plans? If not, what are my options to use my phone for travel in Canada?
Prepaid International Calling FAQs
[FAQs]
The flexible, affordable way to use your prepaid phone to call other countries with no hidden fees.
Where can I find the list of the 230 free to text countries?
[Community]
I have the $40 prepaid plan that includes free international texting to 230 countries.  Is there a list?  I'm specifically checking for Israel.  Is it free sending and receiving?
Will I have Prepaid access in Puerto Rico?
[Community]
I will be traveling in Puerto Rico in Jan-Feb 2016. It is a US territory, but I understand my Verizon prepaid plan is not valid there. What are my options for being able to send/receive phone calls and texts and use data? Tha
Will it cost extra to receive voice calls in Canada?
[Community]
I live in Canada each summer.  I have a prepaid Verizon plan and an iPhone.  Although I use to Skype to call friends and businsses in the US, does it cost me to receive US calls to me in Canada?  I'm looking for a simple yes or no answer.  Thanks.

Managing Your Usage

Understanding Data Usage
[Video]
Watch this video to learn how much data is used when doing things like downloading music, or streaming video to make sure you're on the right plan for you.
Length: 1:27
Tools for Monitoring Usage
[General Information]
Find out about a variety of tools you can use to monitor the minute, messaging and data usage on your account.
Preferred Roaming List (PRL) FAQs
[FAQs]
Learn how to update your mobile phone to make sure you have the best possible service with us.
Domestic Roaming FAQs
[FAQs]
Learn the basics about roaming on non-Verizon networks while in the United States. Understand required settings, coverage area, service restrictions and charges.
Am I being charged properly for texting on my prepaid plan?
[Community]
My kids are on the unlimited prepaid m2m 250 text plan. I have a regular verizon plan.  It looks like when I text them it is being charged as a m2m text, but when they text me it is being counted towards the 250 other texts.  Is that how the plan works?
Does talking on the phone use minutes from both callers?
[Community]
does this affect the minutes of someone else's verizon plan when talking to them.
How do I stop the message I get before every call?
[Community]
On the $80/month prepaid unlimited plan, every call begins with a voice announcement of the minutes remaining: "The time available for this call is: Unlimited." How do I turn this announcement off?
How much would I pay for a basic phone on prepaid for full year?
[Community]
I have  a basic flip phone bought several years ago. I had been paying annually for a full year before I needed to pay again. In August 2015 I paid $100 and got a FULL YEAR. However, in August 2016, I could not reach a human to find out how much to pay (and I cannot now either -- the prepaid customer...
Is There A Data Widget For Prepaid Customers?
[Community]
I just went from a post paid account to prepaid and kept the same number and phone since my agreement was up the switch was easy and the data widget worked but 24 hours later it quit working so I was just wondering if there is even a data widget for prepaid customers
The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data?
[Community]
The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data? For example I listen to a lot of pandora radio.  If I wanted to used 3 gigs/month for 3 months would I have to buy the 2 gig/month plan (with auto pay) and buy...
What Does "The System Cannot Find The Required Treatment ID..." Mean?
[Community]
I'm unable to call. When I go to make a call, I get the message "The system cannot find the required treatment ID..." I can receive calls fine and am able to text fine too. This has been going on for a few weeks now. I've restarted my device many times, even took out the battery. I dont understand why...

Suspending Service

Suspend Service FAQs
[FAQs]
Learn how to temporarily suspend your Verizon Wireless service, when your phone is lost or stolen, during military service, or for other reasons, using My Verizon.
How do I suspend a stolen device?
[Community]
How to stop/suspend usage of a stolen phone

Understanding Prepaid

Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Prepaid – Terms & Conditions
[Important Consumer Information]
Important information about Verizon Wireless Prepaid Calling Plans.
Can I Change from 3G to 4G plan?
[Community]
I'm planning on upgrading to an iPhone 6 from a 4, so I have to change my prepaid plan from 3G to 4G. Is it possible to do so without changing my phone number?
Can I Use My Own Device On The Verizon Prepaid Plan?
[Community]
Can I use my Moto X Pure Edition on Verizon Prepaid Plan?
Can I activate a Droid Mini on a prepaid account?
[Community]
will droid mini work on verizon  prepaid accounts
Can I activate a Galaxy S7 on a prepaid plan?
[Community]
Can I buy an s7 and use it as a prepaid phone
Can I activate advanced calling on a prepaid account?
[Community]
I've been with Verizon for a little over a month now. I bought a SM-J320VPP (J3-6), and just found out Verizon offers another version of this phone with added features SMJ320VZKA (J3V). It has larger internal storage, wifi calling, etc.My question is, if I were to buy this phone at the retail price, would...
Can I block a number that is harassing me on a prepaid plan?
[Community]
Is there no possible way to keep this person from texting my pre-paid verizon phone? Or do I need to just change my number?
Can I have a My Verizon account with a prepaid plan?
[Community]
If you have a prepaid plan can you not have a Verizon Account? I've tried to register but it just tells me my account is locked. I've called to unlock it but it just stays locked.
Can I make myself an account owner on a prepaid plan?
[Community]
I am on a Verizon Pre paid account for my iPhone and I am listed as an account member. I was wondering how I could switch myself to Account Owner since I am the one who made the account and pays for it. Please and Thanks
Can I miss a month of payments on a prepay plan?
[Community]
I am going on an extended vacation. I won't be using my phone for almost a month. Can I just skip a month payment on the Verizon Prepay Plan, then pick up (buy data) for the following month when I return from vacation? It would be nice and would save some money - especially since Verizon is raising...
Can I put a jetpack 4620l on a prepaid plan?
[Community]
I plan on only using the device when I am on vacation.  I read some place that not all jetpack devices work on prepaid plans.  i also read that if there is a long time between uses the SIM card needs to be replaced.  Is this the wrong device for what I want to use it for?  If so, what...
Can I still use pay as you go plan on a smartphone prepaid plan?
[Community]
can i still use pay as you go plan on a smartphone prepaid plan?
Can I switch a phone from postpaid to prepaid?
[Community]
Taylor27 asked Verizon Wireless: Q: Can I switch a phone from postpaid to prepaid? A: Taylor27, that's a great question. The answer is yes. You may switch form post paid to prepaid. However, please be advised that if you are still in contract, you will be billed an Early Termination Fee.
Can I switch back to prepaid when I return from traveling?
[Community]
I have prepaid plan.  Have to have post paid plan to get Travel Pass while in Europe.  Can I switch back to prepaid upon return?
Can I switch from a family plan to a prepaid plan?
[Community]
can i go from my 2 line family plan to 2 prepaid plans? hassle free?whats all involved in doing something like that?
Can I transfer my basic phone $15 monthly pre-paid plan to a new Galaxy S7 Edge and add a data plan?
[Community]
Can I transfer my basic phone $15 monthly pre-paid plan (with $445 carry-over voice-only minutes balance) to a new Galaxy S7 Edge and added a data plan, that is,without loosing my $455?
Can I transfer phones that are not paid off to the prepaid plan?
[Community]
I have 2 phones on my family plan that are not paid off but I am wanting to switch everyone (4 phones) to a prepaid plan. Is that possible?
Can I transfer refill cards between devices?
[Community]
I have 2 prepaid phones, gusto 3. The one is for me and the other is for my wife.Last week, I  bought 12 refill cards and those were scratched off on both phones, half and half.Now my wife doesn't want to use the feature phone so I want 5 un-used refill card on my wife phone to transfer to my phone.Is...
Can I unlock my prepaid device for use in India?
[Community]
Hello Care, I have purchased a Moto g phone in USA locked on Verizon,I woud like to usein India,Please help me and guide me on the unlocking process and let meknow for any information from the phone.  --thanksAbhishek
Can I use a Samsung Gusto 3 prepaid device with my monthly plan?
[Community]
CAN I USE A GUSTO 3 PRE PAID PHONE WITH MY MONTHLY PLAN
Can I use my prepaid sim card in any verizon phone?
[Community]
Can I use my prepaid sim card in any verizon phone?
Can a Droid RAZR (or any other 4G phone) be used as a prepaid phone?
[Community]
OldFogey53 asked Verizon Wireless: Q: Can a Droid RAZR (or any other 4G phone) be used as a prepaid phone? A: Unfortunately, 4G devices are not compatible with our Pre-Paid plans.
Can an iPhone be used for a pay as you go plan?
[Community]
Can an iPhone 5c purchased from Verizon be used foe a pay as you go plan?
Can i switch from postpaid to prepaid?
[Community]
My ex-boyfriend has me on his contract verizon account.  His phone is the primary phone on that account.  Am I locked into that account or am I able to switch to prepaid without any charges?
Can prepaid plans have multiple lines?
[Community]
whoooo asked Verizon Wireless: Q: Can prepaid plans have multiple lines? A: Each prepaid phone requires an independent prepaid plan.
Can you use a device payment plan with a prepaid service?
[Community]
Can you use the Edge plan with a prepaid service plan?
CanI keep my number if I do not pay while I am in Europe?
[Community]
Does the prepaid plan require me to pay monthly, even if I am overseas?   I need to have a prepaid plan allow me to keep my telephone number active even if I lag and not pay monthly while I am in Europe.
Does Prepaid Have The Same Coverage As Postpaid?
[Community]
I read in this forum that Prepaid has the same coverage as Postpaid only one using Prepaid must pay roaming fees when out of the Prepaid coverage area. Can someone here confirm - I thought to get a Prepaid account but do not want to miss calls in distant areas. Thanks
Does The Verizon Support And Protect App Work On Prepaid?
[Community]
Does the verizon suport and protect app work with prepaid plans
Does the $45 prepaid plan includes all fees?
[Community]
So, the lowest cost prepaid plan is $45 a month, that is all?  No other fees, surcharges taxes, smartphone access fee?  1 GB data is sufficient for my needs for now and I can always upgrade later, right?  Why then would someone purchase The Verizon Plan for $30 + $20 smartphone access fee...
Does the new $40 prepaid plan include BIS services?
[Community]
I am currently on the $45 prepaid plan which includes BIS services.  Does the new $40 plan also include BIS services?
How can I move my iPad mini 2 to it's own prepaid data plan?
[Community]
As the title states, I'd like to move my iPad mini 2 to it's own prepaid plan. How do I go about doing this?
How do I activate a mobile hotspot on prepaid?
[Community]
how do you hotspot with a prepaid account
How do I add minutes before my renew date?
[Community]
how do I add more minutes before my renew date?
How do I add minutes to my plan?
[Community]
I want to add minutes to my cell phone. Where do I go or what is the phone number?
How do I block a number on my prepaid device?
[Community]
How do i block a number from my prepaid phone?
How do I block numbers on prepaid?
[Community]
How do i block unwanted numbers from getting through on my prepaid android
How do I get a Prepay Smart Phone?
[Community]
Need a Prepay Smart phone without data, don't need internet, only text and talk on phone.
How do i switch to prepay?
[Community]
My contract ended few days ago, how do i switch to prepay? Or is there a need, i saw somewhere mentioning that after the contract is up there isn't a early term cancel fee, does that mean i can just continue like normal and cancel any time with out a giant penalty?
How long do I need to have a prepaid account before I can upgrade?
[Community]
Im looking to upgrade my device but im not sure on how long i have had my prepaid plan. Also not sure if it matters how long I've had my account for. I currently have an iPhone 4 and looking to upgrade to the 5s. Can anyone tell me if i need to call my local verizon store to find this out? Or could i...
How long does a device need to be on prepaid before switching it to postpaid?
[Community]
I bought a prepaid phone for my contract plan but was told it has to be activated with prepaid first.  How long does it need to be on prepaid before I can switch it to my postpaid line?
If I change my prepaid plan before expiration date does it change my expiration date with the new plan?
[Community]
If I change my prepaid plan before expiration date does my  expiration date change with new plan?
If I switch from one prepaid phone to another and keep my number, will my current balance transfer too?
[Community]
I do pay-as-you-go and would like to know if the money I've already paid would remain, or if I'd have to start fresh.
If I upgrade from a feature phone to a smartphone, will my prepaid 1.99/day plan include data ?
[Community]
I currently use a Samsung Gusto U360 phone with the $1.99 per day prepaid plan - if I upgrade to a prepaid Samsung J1 Verizon 'smart' phone, will my plan cover internet access and email capabilities ? Do I need to switch to a monthly plan, or is there a prepaid plan that offers these functions ? Any input...
Is My Hotspot Free Of Charge?
[Community]
The web site says that one's phone can be used as a mobile hotspot with the smartphone $45/mo prepaid plan, unlimited talk and 2gb data. Is the hot spot use free of charge?
Is NFL Mobile available with pre-paid plan?
[Community]
I was thinking of switching to a pre-paid plan.  Does anyone know if NFL Mobile specifically NFL Redzone is an optional I can add to a pre-paid plan and if so how much is the option.
Is Verizon Cloud available on prepaid plans?
[Community]
Is the Verizon Cloud available with prepaid plans?
Is the LG G4 Verizon Prepaid compatibile?
[Community]
I am looking to upgrade my phone, I use Verizon Prepaid and am trying to find out whether or not an LG G4 would be compatible with Verizon Prepaid. Thanks in advance.
Is there a line access fee for prepaid plans?
[Community]
I know there is A $20 line access fee for a Verizon plan, but does that same fee apply to prepaid plans?
Is there a talk only plan in prepaid, if so how much is it?
[Community]
I want to reactivate my old prepaid Moto G and use it for work . I need it only for conversation, no games , no research...is there suck a plan. Or, what is the cheapest monthly unlimited talk plan out there... Thanks
Prepaid Family Account FAQs
[FAQs]
Learn about Prepaid Family Accounts, which let you have more than one line on one account. Find answers to common questions about billing, payments and more.
What Charges Would I Encounter If I Switch To Prepaid?
[Community]
if I change from my current monthly plan were I pay the 20.00 per month line access to a prepaid line, will I still have to pay the 20.00 line access fee?
What happens after my plan ends?
[Community]
What happens after the data included in my prepaid plan is over? Can I continue navigating at low speed? Do I have to pay for that?
What is included in the unlimited talk and text prepaid plan?
[Community]
I want to try Verizon for a month or two using the 'prepaid' and a hand me down phone to check their coverage.  Does the 'Unlimited Talk & Text' only apply to calls or text to other Verizon numbers?  In other words if I call my landline number or say an AT&T number from my Verizon prepaid...
What is my account number?
[Community]
How do I find out my account number?
What is the cheapest plan for a Senior Citizen?
[Community]
A Senior Citizen with a flip phone and one line - what is the cheapest plan available?
Why can't I call or text?
[Community]
Changed android phones an hour ago, and I'm unable to make calls or text with my new phone, this is a prepaid plan btw.
Why is Daily Usage Fee being charged twice on bill?
[Community]
I'm on the 1.99 a day prepaid plan. I've had several times now when I receive a call, call them back and then maybe make another call, WITHIN THE SAME DAY, and get charged the 1.99 fee twice. I'm talking within 6-7 hours of each other. Why is this happening?
Will I have to make a payment to start a new prepaid plan?
[Community]
I have the 45$ prepaid plan that's unlimited text and calling with 500mb of internet I want to change it to the 45$ prepaid plan with unlimited text and calling with 1GB of internet. But I get this Please Read: If you change plans before your plan renewal date, you must make a payment to start your new...
Will a prepaid SIM card work on a post paid device?
[Community]
I am getting a verizon phone that does not have a sim card. But I do have one from an older prepaid phone. Will it work on a non prepaid plan?Numbers on card; Personal Information removed as required by the Verizon Wireless Terms of Service Message was edited by Verizon Moderator
Will people get a message if my phone is out of minutes?
[Community]
If someone sends me a text before I load more time to my prepaid account will they get a message showing that I was unable to receive their text?  Will I get it once I load more time to my account?
prepaid iphone4
[Community]
I got my daughter a iPhone4 for xmas.  I started her with $60 unlimited prepaid plan.  I see there is a plan for $35 which has 500 mins and unlimited text pic and data can I use this plan for the iPhone 4?  she didn't even use no where near 500 mins this month

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