Note: If you're currently on a size not listed above, you can keep that size data plan. If you want to switch, you can choose one of the current sizes available, but you won't be able to switch back to an old plan size. Learn about your current plan on the My Plan page in My Verizon.
If you're on the S, M or L plan right now and want more monthly data, you can switch to the XL or XXL plan:***
XL: $90 for 16 GB
XXL: $110 for 24 GB
*Connected devices like a smartwatch, Palm or Hum by Verizon can be added to the new Verizon Plan, but aren't counted towards the 10-device limit.
**Pricing varies based on how many devices are on the account. Data devices and connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) need to have their own compatible data-only plan.
***Those with S, M or L plans can change to XL or XXL in Verizon Retail stores, through select Verizon authorized retailers and through Verizon customer service. Not available through the My Verizon app or My Verizon online.
What do I get with the My Verizon app?
The best network and best plan deserves the best app. The My Verizon app provides more control with less work, in the palm of your hand:
All you need to know about your data, account and bill in one Feed
24/7 Support when you need it
See how you're using your data with Data Hub
The fastest, easiest way to buy and customize the latest devices and accessories
Clean and simple bill; understand and pay with just a few taps
Safety Mode lets you keep using data at reduced speeds after your data allowance is used up for the month. You'll be able to stay online without worrying about overage charges, but Safety Mode may impact video and audio streaming.
Safety Mode covers all the lines on your account, and it's included with the new Verizon Plan for no additional charge. You can enable Safety Mode from the My Verizon app or online in My Verizon.
International data reduced to 2G speeds after 0.5 GB/day for the New Verizon Plan Unlimited, Go Unlimited, Beyond Unlimited and Above Unlimited. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.
What are the international calling options available with the new Verizon Plan?
If you make frequent international calls from the US, you have 3 options:
Unlimited TogetherSM - World - Enjoy unlimited long distance calls from the US to landline phones in over 60 countries and mobile phones in over 30. Plus make discounted calls to an additional 160+ destinations all for $15/month per line.
Unlimited TogetherSM - North America - Enjoy unlimited long-distance calls from the US, Mexico and Canada for just $5/month per line. Plus make discounted calls to an additional 220+ destinations.
Standard Pay Per Minute - Access international voice rates at a discounted per-minute rate.
Note: If you're on a size of the new Verizon Plan that's greater than L, (including the new Verizon Plan Unlimited, Go Unlimited, Beyond Unlimited and Above Unlimited), calls to Mexico and Canada are included for no additional charge.
How many international text or multimedia messages can I send from the US each month on the new Verizon Plan?
With the new Verizon Plan, you can send as many international texts as you want. Every device on your account can send and receive unlimited text and multimedia messages internationally while in the US.
Billing and Access Charges
How will I be charged for the new Verizon Plan?
Go Unlimited, Beyond Unlimited and Above Unlimited are billed differently than the other sizes of the new Verizon Plan. For information on these sizes, go to:
Note: Line access charges vary based on device type. Go to the new Verizon Plan page for current pricing.
Your bill will also include taxes and surcharges and charges for any other products or services you subscribe to.
Can I add connected internet devices on the new Verizon Plan?
Yes, in addition to phones and tablets, you can also add up to 20 connected devices to your account. They'll use data from your monthly allowance, but they won't count against your 10-device limit.
Why do some smartphones have different monthly line access charges on the new Verizon Plan?
Monthly line access charges for smartphones on the new Verizon Plan differ based on if you received a 2-year contract discount on the phone when you bought it:
If you purchased the phone at a discounted price and signed a 2-year contract, the monthly line access charge is $40 until the device contract expires
All phones not on a 2-year contract (e.g., purchased through device payment, bought at full price, etc.) have a monthly line access charge of $20
You can switch to the new Verizon Plan anytime, but the monthly line access charges for all devices on 2-year contracts will remain at $40 until each device contract expires. Once each device contract expires, the monthly line access charge will automatically drop to $20.
Switching to the new Verizon Plan
I'm not a Verizon Wireless customer yet. How do I buy a device and choose a plan?
Start by choosing your device. After you've picked your device, follow the prompts to sign up for the new Verizon Plan data size that fits your needs.
Note: When signing up for unlimited data, you'll be prompted to select the unlimited size you want for each line on your account, including tablets and other connected devices.
I already have my device, so how do I sign up for the new Verizon Plan?
If you already have a device and just need to activate service, go to our Bring your own device page. Then follow the prompts to sign up for the new Verizon Plan data size that best fits your needs.
I already have Verizon service. How do I switch to the new Verizon Plan or to a different size of the new Verizon Plan?
If you're on a different plan through Verizon or you want to switch to a different size of the new Verizon Plan, go to the Change Your Plan page in My Verizon to update your plan.
If you're on an old plan or a size/price not currently listed on the new Verizon Plan page, you can keep your current plan. If you switch, you won't be able to change back to your old plan or size. Learn about your current plan on the My Plan page in My Verizon.
If you're switching to a different unlimited size or want to mix and match, you'll be prompted to select the unlimited option you want for each line on your account, including your Palm, tablet, Jetpack, smartwatch and any other connected device.
Note: If you're using a web browser and aren’t able to switch to the unlimited plan you want, try using the My Verizon app instead. Some plans aren't available through the My Verizon website at this time.
If you're switching from an unlimited size to a shared data size (e.g., S, M, L, etc.), all lines on your account will change to that plan as well.
Also, if you're eligible for:
A $5/month per phone discount for Auto Pay and paper-free billing - You’ll no longer receive that discount.
A military discount - Your discount will change to a percentage off the monthly service fee for your entire account.
An employer discount - If you're eligible for a discount because of your employer's agreement with Verizon, but your unlimited plan wasn't eligible for the discount, that discount will be applied to your new shared data plan.
Can I keep my existing plan? Do I have to switch to the new Verizon Plan or new size options?
If you're satisfied with your current plan, you can keep it.
If I change one device on my account to the new Verizon Plan, do I have to change the other devices too?
Yes, if you'd like to switch one device to the new Verizon Plan, the rest of your devices will have to be switched as well.
However, you can open a separate account for devices you'd like on the new Verizon Plan.
Can I switch back to my old plan from the new Verizon Plan?
Once you switch to the new Verizon Plan, you can't switch back to a previous plan.
Note: You also may not be able to switch back to a previous size of the new Verizon Plan if it's no longer available. When changing your plan, you can only change to the current sizes available.
I currently have 25 GB of Verizon Cloud storage included in my plan. Will I keep it if I switch to the new Verizon Plan?
If you switch to the new Verizon Plan, your Verizon Cloud storage won’t continue to be included. You'll pay an additional monthly fee for it, unless you sign up for Above Unlimited, which includes 500 GB of Verizon Cloud storage.
What is backdating, and how can I use it with the new Verizon Plan?
You can change to a larger data size, and have that change be effective as of the first day of your bill cycle. Your bill will be calculated as if you were on your new size for the entire bill cycle.
If the data size you're switching to is smaller than your current size, you won't be able to backdate the change to the beginning of your current bill cycle.
Are there any fees associated with changing my data size or backdating under the new Verizon Plan?
No, there are no fees to change or backdate a change to your data size.
If I switch to the new Verizon Plan, will I be able to keep my bonus data?
No, you won't be able to switch to the new Verizon Plan and keep any bonus data.
I want to upgrade from a 3G phone to a 4G phone. Do I have to switch to the new Verizon Plan?
No, you aren't required to switch to the new Verizon Plan when upgrading your device.
Single line, basic phone and data-only options
What are the single-line options on the new Verizon Plan?
If you need only one phone on your account, there are several sizes available for you:
What's a data allowance, and why do I need it for my smartphone?
A data allowance is the amount of data included with your selected plan. You use data on your device when you're not connected to Wi-Fi and you access the internet, check your email, play games, use apps (e.g., Facebook®, Twitter®, etc.) and more.
Background tasks, such as syncing or location services, may also use data.
With the new Verizon Plan, the amount of data you use will be deducted from the data allowance that you share with up to 10 devices on your account. For unlimited sizes, data usage is counted separately for each line.
How do I know how much data I'll need with the new Verizon Plan?
Consider an unlimited size of the new Verizon Plan, which takes the guesswork out of choosing a data size.
Otherwise, if you already use a smartphone with a data plan, then you can select a data size based on how much you and the other devices that will be on your account currently use. View your past bills in My Verizon for exact usage amounts.
If you decide you want more or less data, you can select a different size at any time on the Change Your Plan page in My Verizon.
How will I be charged if I go over my data allowance on the new Verizon Plan?
That depends on which size you have, and if you have Safety Mode turned on or not.
Safety Mode is included with all data sizes of the new Verizon Plan, (except unlimited sizes). You can enable Safety Mode online in My Verizon or from the My Verizon app.
Unlimited: There are no overage charges. For more information, go to:
If you have Safety Mode turned on - You won't be charged overages. When you reach the end of your monthly data allowance, your data speeds will be reduced to 128 kbps until the next bill cycle. If you want more high-speed data, you can buy a one-time Data Boost for $15/GB.* Whatever you don't use that month will carry over to use the next month.
If you don't have Safety Mode turned on - All overages are billed at $15/GB*, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15 and the remaining portion of your extra GB will carry over to the next month.
*Data Boosts and overage charges vary for data-only plans for Palm, tablets, Jetpacks, smartwatches, etc. For pricing details, refer to the Verizon Plan page.
Is "pay as you go" data available for smartphones, tablets, the Verizon Jetpack, Palm or other connected devices under the new Verizon Plan?
No, pay as you go for data usage isn't available with the new Verizon Plan.
For information on the prepaid plans we offer, visit our Prepaid page.
My average monthly data usage falls right in between two data sizes. Is it better for me to get the larger size?
If your data usage consistently falls between 2 options, it may be a better value to sign up for the larger size. Should you find that you need more or less data, you can switch your data size in My Verizon anytime.
How can I manage my data usage with the new Verizon Plan?
Under the When to Alert section, scroll down to Data and select the alerts you'd like to receive.
Note: When a check mark appears above a percentage amount that indicates the alert has been turned on for that usage amount.
Click Save All Alerts.
You've successfully set up data usage alerts.
Should you find that you need more or less data than your plan provides, you can switch sizes any time in My Verizon.
Is there a way to limit an individual's data use with the new Verizon Plan?
Yes. With Verizon Smart Family™ (formerly Verizon FamilyBase®), you'll be able to monitor and set limits for data usage, define time restrictions for when data shouldn't be used and receive alerts for each line. Verizon Smart Family is available in 2 price options:
Verizon Smart Family is $4.99/month for your entire account (up to 10 lines)
Verizon Smart Family Premium™ is $9.99/month for your entire account (up to 10 lines).
You'll see the data usage for your last bill cycle. You can see a summary of your data usage in KB, MB or GB.
In the My Verizon app, you'll see your current bill when you open the menu in the top left and tap Bill. To see your upcoming bill, tap Next Bill. To view your past bill amounts, tap History. You can view up to 18 months of your past bills.
How is my data usage impacted when my devices are connected to Wi-Fi?
When your devices are connected to Wi-Fi, you won't be charged for any data because you aren't using the Verizon network. Visit our Wi-Fi FAQs to learn how to get the most out of Wi-Fi and save on data.
I reset my device and have to download all of my apps again. Will I be charged for data usage when I do this?
If your device is connected to Wi-Fi, the apps you download won't use your monthly data allowance. If Wi-Fi is off and you're connected to the Verizon network, then your downloads will count toward your monthly data allowance.