Select Your Device
DuraForce PRO with Sapphire Shield
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung 3G Network Extender
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
Apple® iPad® 2
Samsung Galaxy J3 V
Verizon Ellipsis® 8
Droid Turbo by Motorola
Apple® iPhone® 4s
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
LG G4™
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
GizmoGadget™ by LG
LG Cosmos™ 3
Google Pixel XL
Samsung Galaxy S® 6 edge
Samsung Galaxy S6 edge +
GizmoPal™
GizmoPal® 2 by LG
Samsung Galaxy S® III
Hum by Verizon
DROID MAXX 2
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Note® 3
LG V10™
LG Optimus Zone™ 3 Prepaid
LG G Vista
Samsung 4G LTE Network Extender
HTC Desire® 526
Verizon MiFi® 4G LTE Global USB Modem U620L
Verizon Wireless Home Phone
Ellipsis™ Jetpack® MHS800L
DROID RAZR M by MOTOROLA
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon LTE Internet and Home Phone
Samsung Galaxy Note7
Stylo™ 2 V
Brigadier™ by Kyocera
V20™
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
DuraXV
LG K8 V
LG Extravert™ 2
Samsung Convoy® 4
Samsung Convoy™ 3
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Moto G™ by Motorola
Microsoft Lumia 735
Verizon 4G LTE Broadband Router
HTC Desire® 530
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G Pad 8.3 LTE
Casio G'zOne Commando® 4G LTE
Casio G'zOne Ravine® 2
HTC One® (M8)
Ellipsis™ Jetpack® MHS815L
DROID ULTRA by MOTOROLA
Moto Z Droid Edition
iPad® Pro
Verizon 4G LTE USB Modem 551L
Moto G Play
Samsung Brightside™
Gear S2
Samsung Gusto® 2
Samsung Galaxy Note® II
Samsung Convoy™ 2
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab E
LG Octane™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
HTC One M9
iPad® Air 2
Samsung Intensity™ II
Galaxy Note® Edge
Nexus 6
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG Exalt™
DROID INCREDIBLE 4G LTE by HTC
DROID TURBO 2 - Designed by You
Galaxy Tab E (8.0)
Gear S®
DROID RAZR by MOTOROLA
Nokia Lumia 928
HTC Desire® 626
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
PRIV™ by Blackberry®
Verizon Wireless AirCard® 595
Moto X™ by Motorola
Apple® iPad® mini with Retina display
DROID by MOTOROLA
BlackBerry® Bold™ 9930 smartphone
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Nokia Lumia 822
LG Optimus Zone™ 2 Prepaid
HTC 10™
Moto E™ Prepaid
LG Revere®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Cosmos™ 2
LG Terra™
HTC One®
Samsung Galaxy Tab S2
Transpyre™ Prepaid
ZenPad™ Z10
Microsoft Surface 3
LG Accolade™
Kyocera DuraXV+
Samsung Convoy™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad Pro™ (9.7-inch)
LG Exalt™II
Samsung Intensity™ III
Ellipsis® Kids
LG Optimus Exceed™ 2
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad® Air™
ZenPad™ Z8
G Pad™ 10.1 LTE
Samsung Galaxy S® III mini
Pantech Breakout™
LG Revere® 2
Samsung Gusto®
LG enV®3
Blackberry Classic
Nokia Lumia Icon
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Samsung Galaxy Tab® (10.1)
Motorola RAZR V3m
Apple® iPad® with Wi-Fi + 4G
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Ravine®
Apple® iPad® mini
LG G Pad™ X8.3
Verizon Ellipsis™ 8 HD
G Pad™ 7.0 LTE
DROID DNA by HTC
Lancet™ for Android™
BlackBerry® Z10 smartphone
iPad® mini 4
Verizon Wireless USB760 Modem
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Lancet™
LG Vortex™
Samsung Haven™
Enact™ by LG
LG Cosmos™
LG VX8300
Samsung Galaxy S® 4 mini
DROID RAZR HD by MOTOROLA
Lucid™3 by LG
BlackBerry® Q10 smartphone
LG 4G LTE USB Modem VL600
Motorola MOTO™ W755
Samsung Galaxy Camera®
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
Casio G'zOne Boulder®
LG enV®2
Watch Urbane™ 2nd Edition LTE
Motorola Barrage™
Dell™ Vostro™ V13 Laptop
Motorola XOOM™ 4G LTE
Pantech Hotshot™
DROID X by MOTOROLA
LG Dare™
LG enV® TOUCH
Hydro ELITE by KYOCERA
Samsung Galaxy Stellar™
LG Extravert™
Apple® iPad® with Retina display
Lucid™2 by LG
Samsung Smooth™
DROID X2 by MOTOROLA
HTC One® max
BlackBerry® Z30 smartphone
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Intensity™
Spectrum™ 2 by LG
Galaxy Nexus by Samsung
BlackBerry® Bold 9650 smartphone
LG VX5500
Samsung Galaxy Tab® 4 (8.0)
HTC One® remix
Verizon GizmoTab™
Lucid™ by LG
Samsung Galaxy™ Stratosphere™ II
Windows Phone 8X by HTC
Samsung Fascinate™
Samsung Alias™ 2
Samsung Knack™
LG Cosmos™ Touch
Pantech Perception™
LG Migosm
iPad® mini 3
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Converged VOIP Device
BlackBerry® Tour™ 9630 smartphone
Samsung Galaxy Note® Pro
LG VX5400
Samsung Gear S2 classic
Samsung Illusion™
Pantech Jest™ 2
Nokia Lumia 2520
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung SCH-u340
Samsung Galaxy Tab® S
LG Optimus Zone™
HTC Desire® 612
Nokia 2366i
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Google Nexus 7
Samsung Galaxy™ Stratosphere™
Samsung ATIV SE™
THUNDERBOLT™ by HTC
HP Elite x2 1012
Casio G'zOne Rock™
Moto X™ - Designed by You (2nd Generation)
Verizon Wireless UM175 USB Modem
HTC Rhyme™
Motorola W385
Samsung Galaxy Legend™
DROID CHARGE by SAMSUNG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Intuition™ by LG
Sony Xperia® Z2
Pantech Marauder™
BlackBerry® Storm2™ 9550 smartphone
Samsung Galaxy Tab® (7.7)
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Reality™
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless USB720 Modem
LG VX8360
Samsung ATIV Odyssey™
BlackBerry® Curve™ 8330 smartphone
Spartan GoCam™
Verizon Wireless G'zOne Type-S
Samsung Juke
Casio G'zOne Brigade®
Samsung Galaxy View
HP Spectre x2
Verizon Wireless AirCard® 595U USB Modem
DROID INCREDIBLE by HTC
DROID 2 by MOTOROLA
Samsung Alias™
Delphi Connect
LG Ally™
Apple® iPad®
LG Voyager™
Moto X™ - Designed by You
Verizon Wireless Escapade®
DROID 2 GLOBAL by MOTOROLA
Samsung SCH-u410
Luge™ by Motorola Prepaid
LG VX8350
BlackBerry® Curve™ 9330 smartphone
HTC Rezound™
Spectrum™ by LG
Pantech Caper™ Prepaid
Samsung Galaxy Note® 10.1
Samsung SCH-a870
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Wireless USB727 Modem
Verizon Wireless Coupe™
Pantech Crux™
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless Salute™
Sierra Wireless AirCard® 555D
LG Chocolate®
LG VX5300
Sony Xperia® PLAY
Verizon Wireless UM150 USB Modem
Samsung SCH-a930
G'zOne Boulder™ Black and Silver
Verizon Wireless PC5750 PC Card
Motorola MOTO™ VU204
Casio EXILIM
Revolution™ by LG
Samsung Omnia® II
DROID XYBOARD 10.1 by MOTOROLA
Motorola XOOM™
LG Chocolate® Touch
DROID PRO by MOTOROLA
Motorola V325
Casio G'zOne Ravine® 2 Non-Camera
LG Optimus Exceed™
Motorola MOTOKRZR K1m
HP® Mini 1151NR Netbook
LG enV®
Verizon Wireless CDM8975
Motorola E815
LG VX5200
LG VX3200
Samsung SCH-u540
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
Verizon Wireless Razzle™
Sharp KIN™ ONE
LG Enlighten®
Motorola Entice™
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
BlackBerry® Torch™ 9850 smartphone
Samsung N150 Netbook
LG VX8100
LG VX6100
Samsung Zeal™
Motorola W315
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
HTC Trophy™
Samsung Trance™
Samsung Gem™
DROID ERIS by HTC
Pantech PN-210
Samsung SCH-a650
Blackberry Classic Non-Camera
Samsung Continuum™
Samsung SCH-a950
Samsung FlipShot®
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
LG Versa™
LG VX3300
Motorola CITRUS™
Nokia 6205
Samsung SCH-a850
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung Glyde™
Pantech PN-215
BlackBerry® Curve™ 8530 smartphone
Motorola V60s
Verizon Wireless CDM 7075
LG Clout™
Pantech PN-820
Nokia 7705 Twist™
BlackBerry® Curve™ 9310 smartphone
Motorola V325i
Sharp KIN™ TWO
LG VENUS™
Motorola MOTO Q™ 9c
LG VX6000
Samsung i700 Pocket PC
Samsung Rogue™
Samsung SCH-u550
Motorola Krave™ ZN4
Gateway® LT2016u Netbook
Motorola MOTO™ Z6c World Edition
Kyocera KX414
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Classic Prepaid
LG VX8700
Nokia 7205 Intrigue™
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-a310
DROID R2D2 by MOTOROLA
Verizon Wireless PN-300
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola RAZR V3m in Gray
Samsung SCH-a670
Samsung Gleam®
Motorola DEVOUR™ with MOTOBLUR™
Samsung Sway™
Kyocera SE47
Nokia 3589i
Verizon Wireless Adamant™
Kyocera KX444
LG VX4650
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 2605 Mirage
Motorola Rival™
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
LG Fathom®
Verizon Wireless V740 ExpressCard
HTC Apache XV6700
Nokia 6315i
Samsung SCH-u620
LG VX4500
Compaq® Mini CQ10-688nr Netbook
Sharp KIN™ ONEm
Nokia 6015i Prepaid
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Verizon AD3700 Global USB Modem
Bold 9930 Prepaid Monthly
Kyocera KX2
Jest™
Nokia 2128i
HTC Merge®
Nokia 6215i
Verizon Wireless Blitz® Prepaid
Samsung SCH-i730
Samsung SCH-i760
Samsung SCH-a630
Kyocera K323
Kyocera KPC650
LG Glance™
Motorola V265
Kyocera K404
Motorola V710
Samsung SCH-a795
Samsung SCH-a530
Nokia 2285
Nokia 6236i
Samsung Renown™
Samsung SCH-i830
Kyocera KX1v
Motorola T720
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Saga™
LG VX2000
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Motorola C343
Samsung SCH-a990
Motorola T730
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
LG VX4700
Samsung SCH-a890
Motorola V65p

The new Verizon Plan FAQs

Single Smartphone Line 5 GB and 7 GB Limited Time Offer
  1. What are the new Verizon Plan single line smartphone promotional offers and what do I get with them?

    It's a total wireless experience, perfect for anyone with a single smartphone line.

    Choose from 2 data options:

    • $55/5 GB of data a month
      • Data plan is $35/month if you set up or already have Auto Pay and Paper-free billing ($40/month without)
      • Smartphone line access is $20/month
      • International long distance to Mexico and Canada are included
      • TravelPassSM is available for $2 a day per line in Mexico & Canada; $10 a day per line in more than 100 countries
    • $70/7 GB of data a month
      • Data plan is $50/month
      • Smartphone line access is $20/month
      • International long distance to Mexico and Canada is included
      • TravelPassSM in Mexico & Canada is included; $10 a day per line in more than 100 countries
      • Stream PassSM
        • Live soccer, football and NBA games on the go90 app, without using your data

    Both plans provide:

    • Unlimited talk and text
    • Keep your unused data for another month with Carryover Data
    • Avoid data overage fees with Safety Mode


  2. Sounds great. What else do I get?

    You can add up to 2 tablets, Jetpack devices or connected devices (like a smartwatch) for a maximum of 3 total lines.

    • Tablets and Jetpack device line access is $10/mo
    • Connected device line access is $5/mo

    Manage your account using the new My Verizon app.



  3. When are these promotional offers available and how can I get them?

    This is limited time offer starting on January 17, 2017.

    The only requirements are to activate a new smartphone using device payment, or bring your own device.

    Get this single line smartphone plan today by calling a Customer Service Representative at (800) 256-4646 or visit a Verizon Wireless store near you.



The new Verizon Plan Top Questions
  1. What's the new Verizon Plan and what do I get with it?

    The new Verizon Plan is the simple way to get access to America's best network. Get more data and more control, on the same great network:

    • More value with 30% more data
    • Keep your unused data for another month with Carryover Data
    • Stay online after you've used your data with Safety Mode, now included on all sizes
    • Quickly add data when you need it with Data Boost
    • Talk, text and data within Mexico and Canada are included with XL and larger data sizes*
    • More control with the new My Verizon app

    But that's not all. Each line on your account also gets:

    • Unlimited talk and text
    • Unlimited International Messaging from the US
    • Mobile Hotspot on capable devices
    • 5 GB of Verizon Cloud storage
    • Need more storage? 25 GB is available for an additional $2.99/month.

    *Also included with the new Verizon Plan 12 GB special offer.



  2. What are my data options for the new Verizon Plan?

    You can get shareable data for up to 10 devices and 20 connected devices* in 5 convenient sizes:

    • XXL: 24 GB for $110**
    • XL: 16 GB for $90**
    • L: 8 GB for $70
    • M: 4 GB for $50
    • S: 2 GB for $35
    • 12 GB special offer: 12 GB for $80**

    *Connected devices like a smartwatch or Hum by Verizon can be added to the new Verizon Plan, but aren't counted towards the 10-device limit.

    **Text, talk and data within Mexico and Canada are included at no additional charge.

    Need even more data? There are additional sizes available in My Verizon.

    For complete plan info, or to sign up, check out the new Verizon Plan overview page.



  3. What do I get with the new My Verizon app?

    The best network and best plan deserves the best app. The new My Verizon app provides more control with less work, in the palm of your hand:

    • All you need to know about your data, account and bill in one Feed
    • 24/7 Support when you need it
    • See how you're using your data with Data Hub
    • The fastest, easiest way to buy and customize the latest devices and accessories
    • Clean and simple bill; understand and pay with just a few taps

    See all the benefits at the new My Verizon app FAQs.



  4. What's Safety Mode and how do I get it?

    Safety Mode lets you keep using data at reduced speeds after your data allowance is used up for the month. You'll be able to stay online without worrying about overage charges, but Safety Mode may impact video and audio streaming.

    Safety Mode covers all the lines on your account, and is included with ALL sizes on the new Verizon Plan. You can easily enable Safety Mode from the new My Verizon app or online in My Verizon.

    Learn more in our Safety Mode FAQs.



  5. What's Carryover Data, and how do I use it?

    Carryover Data automatically keeps your unused data in your account until the end of the following month. When you use less data one month, you can use extra data the next without paying more.

    Carryover Data is included with all sizes of the new Verizon Plan.

    Learn more in our Carryover Data FAQs.



  6. What's Data Boost, and when would I need it?

    If you need extra data, you can purchase a Data Boost for $15/GB. It provides high-speed data access rather than getting reduced data speeds in Safety Mode. If you don't use all of your Data Boost, it'll carry over to your next bill cycle.

    Learn more in our Safety Mode FAQs.



The new Verizon Plan 12 GB Special Offer
  1. What is the new Verizon Plan 12 GB special offer?

    The new Verizon Plan 12 GB special offer is available for a limited time. You get 12 GB of data, plus all of the great benefits of the new Verizon Plan, including talk, text and data within Mexico and Canada at no charge.



  2. How do I get the new Verizon Plan 12 GB special offer?

    If you're already on the new Verizon Plan, you can switch to the new Verizon Plan 12 GB special offer with the My Verizon app or online from the Change Your Plan page in My Verizon. You can also pick this plan when you add a new device or upgrade.

    If you're not a Verizon Wireless customer and you want to sign up for the new Verizon Plan, go to the Shop Plans page.



International Benefits
  1. I travel to Mexico and Canada a lot, so can I use my phone like I do at home?

    Yes, you can. It's never been easier or more economical to use your phone in Mexico and Canada just like you do in the US. If you have the XL data size or larger*, you can make calls, send texts and use data within Mexico and Canada:

    • Unlimited calls
    • Unlimited messages
    • Use your domestic plan data

    *Also included with the new Verizon Plan 12 GB special offer.

    If you have the S, M or L data sizes, you can get these benefits with TravelPass™ for Mexico and Canada for just $2/day.



  2. What are the international calling options available with the new Verizon Plan?

    We have several options for customers who make frequent international calls from the US:

    • Call the World Share Plan - 1000 shared minutes per month for all the phones on your account to call more than 200 countries from the US.
    • Standard Pay Per Minute - Access international voice rates at a discounted per-minute rate.

    For more information, refer to our International Services While in the US page.



  3. How many international text or multimedia messages can I send from the US each month on the new Verizon Plan?

    You can send as many as you want. Every device on your account gets to send unlimited text and multimedia messages internationally from the US on the new Verizon Plan.



Billing and Access Charges
  1. How will I be charged for the new Verizon Plan?

    On the new Verizon Plan, there are two different charges:

    • Account access charge for your talk, text and data allowances shared by up to 10 devices
    • Line access charge for each device

    For example, if you have 4 smartphones and 1 tablet on your account, you'll have 5 line access charges (i.e., one for each device) and 1 account access charge.

    Some of the other devices you can add to the new Verizon Plan:

    Your bill will also include taxes and surcharges and charges for any other products or services you subscribe to.



  2. Can I add connected internet devices on the new Verizon Plan?


  3. Why do some smartphones have different monthly line access charges on the new Verizon Plan?

    Monthly line access charges for smartphones on the new Verizon Plan differ based on:

    1. If you're currently making monthly device payments or own the phone, the monthly line access charge will be $20
    2. If you purchased the phone at a discounted price, the monthly line access charge is $40

    You can switch to the new Verizon Plan anytime, but the monthly line access charges for all devices on 2-year contracts will remain at $40 until each device contract expires. Once each device contract expires, the monthly line access charge will automatically drop to $20.



Switching to the new Verizon Plan
  1. I'm not a Verizon Wireless customer yet. How do I buy a device and choose a plan?

    Start by choosing your device. After you've picked your device, follow the prompts to sign up for the new Verizon Plan data size that fits your needs.



  2. I already have my device, so how do I sign up for the new Verizon Plan?

    If you already have a device and just need to activate service, go to our Bring your own device page, then follow the prompts to sign up for the new Verizon Plan data size that best fits your needs.



  3. How do I switch to the new Verizon Plan?

    Current Verizon Wireless customers can switch to the new Verizon Plan online from the Change Your Plan page in My Verizon.



  4. Can I keep my existing plan? Do I have to switch to the new Verizon Plan?

    If you're satisfied with your current plan, you can keep it.



  5. If I change one device on my account to the new Verizon Plan, do I have to change the other devices too?

    Yes, if you'd like to switch one device to the new Verizon Plan, the rest of your devices will have to be switched as well.

    However, you can open a separate account for devices you'd like on the new Verizon Plan.



  6. Can I switch back to my old plan from the new Verizon Plan?

    No, once you switch to the new Verizon Plan, you can't switch back to a previous plan.



  7. Can I keep my 25 GB of Verizon Cloud storage if I switch to the new Verizon Plan?

    Yes. If any of your existing devices has the 25 GB of Verizon Cloud storage included, you won't lose it.

    However, any new devices added to your account won't receive 25 GB. Each line on the new Verizon Plan gets 5 GB of Verizon Cloud storage.



  8. What is backdating, and how can I use it with the new Verizon Plan?

    You can change to a larger data size, and have that change be effective as of the first day of your bill cycle. Your bill will be calculated as if you were on your new size for the entire bill cycle.

    If the data size you’re switching to is smaller than your current size, you won't be able to backdate the change to the beginning of your current bill cycle.



  9. Are there any fees associated with changing my data size or backdating under the new Verizon Plan?

    No, there are no fees to change or backdate a change to your data size.



Single line and basic phone options
  1. Are there single line options on the new Verizon Plan?

    Yes, the new Verizon Plan is available for 1 line, or up to 10 lines total.



  2. Can I get the new Verizon Plan with a basic phone?

    Yes, the new Verizon Plan for basic phones includes:

    1. 700 minutes for $25/month
    2. Unlimited messaging, including international messaging from the US
    3. $0.45/minute for more minutes
    4. $1.99/MB for data

    Up to 10 basic phones can be on each account.



The new Verizon Plan Data
  1. What's a data allowance, and why do I need it for my smartphone?

    A data allowance is the amount of data included with your selected plan. You use data on your device when not connected to Wi-Fi and you access the internet, check your email, play games, use apps (e.g., Facebook®, Twitter®, etc.) and more.

    Background tasks, such as syncing or location services, may also use data. With the new Verizon Plan, the amount of data you use each time you access the internet will be deducted from your data allowance. The new Verizon Plan comes with a data allowance that you can share with up to 10 devices on your account.



  2. How do I know how much data I'll need with the new Verizon Plan?

    If you already use a smartphone with a data plan, then you can select a data size based on how much you and the other devices that will be on your account currently use. View your past bills in My Verizon for exact usage amounts.

    You can also use our Data Calculator to help you determine how much data you'll need. You can select a different size at any time on the Change Your Plan page in My Verizon.



  3. Are there more data size options available with the new Verizon Plan?

    Yes, we have several sizes available up to 100 GB. You can select a different size on the Change Your Plan page in My Verizon.



  4. How will I be charged if I go over my data allowance on the new Verizon Plan?

    We have a variety of options for you to avoid overage charges.

    • The new Verizon Plan has Safety Mode to cover you from overages. When you reach the end of your monthly data allowance, Safety Mode reduces your data speed to 128 kbps until the next bill cycle.
    • You can enable Safety Mode online in My Verizon or from the new My Verizon app.
    • Safety Mode covers all the lines on your account and is included with all data sizes of the new Verizon Plan.

    You can also buy a one-time Data Boost for $15/GB. Whatever you don't use that month will carry over to use the next month.

    No matter what data size you have, all overages are billed at $15 for each 1 GB, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15.

    Visit our My Verizon Alerts & Notifications FAQs to learn about setting usage alerts so you know when you're getting close to your data allowance. You can also switch your data size any time in My Verizon.



  5. All of my devices are data only. Are there data only options available on the new Verizon Plan?

    No, if you have the new Verizon Plan, you must have at least one phone on the account. However, we do offer other Data Only Plans.



  6. If I switch to the new Verizon Plan, will I be able to keep my bonus data?

    No, you won't be able to switch to the new Verizon Plan and keep any bonus data.



  7. I have unlimited data on my account. Do I need to switch to the new Verizon Plan if I want to get a new device?

    No, you're not required to switch to the new Verizon Plan when you get a new device. If you like your old plan, you can keep it, and can even get a new device using monthly device payments.



  8. I'm a current Verizon Wireless customer with a 3G phone, but I need faster data downloads. Do I have to switch to the new Verizon Plan if I upgrade to a 4G phone?

    No, you aren't required to switch to the new Verizon Plan, even when upgrading your device.



  9. I have an iPad® with a 1 GB plan for $20. Can I keep that plan, or do I have to switch to the new Verizon Plan?

    The iPad plan that includes 1 GB for $20 won't change. You can switch to the new Verizon Plan, but there's no need to if you're satisfied with your existing plan.



  10. Is "pay as you go" data available for smartphones, tablets, the Verizon Jetpack® or other connected devices under the new Verizon Plan?

    No, pay as you go for data usage isn't available with the new Verizon Plan. For information on the prepaid plans we offer, visit our prepaid page.



Managing Your Data
  1. My average monthly data usage falls right in between two data sizes. Is it better for me to get the larger size?

    If your data usage falls between 2 options, it may be a better value to sign up for the larger size. Should you find that you need more or less data, you can switch your data size in My Verizon. Safety Mode is included with all plan sizes. Talk, text and data within Mexico and Canada are included with XL and larger sizes*.

    All overages are billed at $15 for each 1 GB, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15.

    *Also included with the new Verizon Plan 12 GB special offer.



  2. How can I manage my data usage with the new Verizon Plan?

    You can manage your data in two ways:

    • My Verizon: Monitor your unbilled monthly data usage from the My Usage page.

    • Usage Alerts: Set up usage alerts in My Verizon to send a notification when you're reaching your data limit. To set up a data alert:
      1. Go to the Usage Alerts page in My Verizon.
      2. Under the When to Alert section, scroll down to Data and select the alerts you'd like to receive.

        Note: When a check mark appears above a percentage amount that indicates the alert has been turned on for that usage amount.

      3. Click Save All Alerts.

    You've successfully set up data usage alerts.

    Should you find that you need more or less data than your plan provides, you can switch sizes any time in My Verizon.



  3. Is there is a way to limit an individual's data use with the new Verizon Plan?

    Yes. With Verizon FamilyBase®, you'll be able to monitor and set limits for data usage, define time restrictions for when data should not be used and receive alerts for each line. Verizon FamilyBase is available for $5/month for your entire account (up to 10 lines).

    For more information, see the Verizon FamilyBase Overview page.



  4. Can I see how much data I have used in my current bill cycle?

    There are various ways to check your data usage both online and on your device.

    Ways to Check Data Usage
    Method Details
    Online For a quick summary, refer to the usage meters in the My Plan section of My Verizon.

    For more detailed information, go to the My Usage page in My Verizon and click the Data tab.
    Call from your device
    Call #DATA (#3282) from your mobile phone. You’ll get a text message containing your data usage details.
    The new Verizon app
    Open the menu in the top left and tap Data Hub. Here you can see how much data is being used, who’s using it and how to get more.



  5. Where can I see the data usage charges on my Verizon Wireless bill?

    For a quick summary of your daily charges in My Verizon online:

    • Go to the My Bill page in My Verizon.
    • Click the Calls, Messages & Data tab.
    • Click Data.

    You'll see the data usage for your last bill cycle. You can see a summary of your data usage in KB, MB or GB.

    In the new Verizon app, you’ll see your current bill when you open the menu in the top left and tap Bill. To see your upcoming bill, tap Next Bill. To view your past bill amounts, tap History. You can view up to 18 months of your past bills.



  6. How is my data usage impacted when my devices are connected to Wi-Fi?

    When your devices are connected to Wi-Fi, you won't be charged for any data because you aren't using the Verizon Wireless network. Visit our Wi-Fi FAQs to learn how to get the most out of Wi-Fi and save on data.



  7. I reset my device and have to download all of my apps again. Will I be charged for data usage when I do this?

    If your device is connected to Wi-Fi, the apps you download won't use your monthly data allowance. If Wi-Fi is off and you're connected to the Verizon Wireless 4G LTE, 3G or 1X mobile network your downloads will count towards your monthly data allowance.



2 GB Bonus Data Promotion
  1. What's the 2 GB Bonus Data promotion and how do I get it?

    The 2 GB Bonus Data promotion is an offer from Verizon to receive 2 GB of additional data a month for life.

    You're eligible for the promotion if your account is in good standing and you meet the following requirements:

    1. Upgrade or add a new smartphone through our device payment program and add it to your account
    2. Have 10 lines or less (or a business account with 25 lines or less) on The new Verizon Plan size L or larger


  2. If I move my mobile number from my current carrier to Verizon, am I eligible for the 2 GB Bonus Data promotion?

    Yes, if you move your smartphone to Verizon and enroll in the new Verizon Plan with a size L or higher you're eligible for the 2 GB Bonus Data promotion.

    Switch to Verizon Wireless

    To get the 2 GB bonus data if you're switching to Verizon Wireless:

    1. Purchase a smartphone with a device payment agreement
    2. Enroll in the new Verizon Plan with a size L or higher when you buy your device


  3. When will I receive the 2 GB of bonus data?

    You should receive 2 GB bonus once your new device is activated. If there's a pending order on your account, it may take up to two bill cycles for the bonus to appear.



  4. Do I get the 2 GB bonus data if I change my plan to the new Verizon Plan L or higher but don't add or upgrade a smartphone at the same time?

    No. You must add or upgrade a smartphone with a device payment agreement when changing to the new Verizon Plan size L in order to receive the 2 GBs of bonus data.



  5. If I don't have a L size or larger on the new Verizon Plan, but add or upgrade a smartphone to my account with a device payment agreement, will I receive the 2 GB bonus data?

    No. You must have the new Verizon Plan with a size L or higher on your account when you add or upgrade a smartphone on a device payment agreement to get the 2 GB of bonus data.



  6. If I add or upgrade a smartphone to my account on a device payment agreement and change my price plan to the new Verizon Plan size L or larger at a later date, will I receive the 2 GB of bonus data?

    No. To receive the 2 GB bonus data you must already be on the new Verizon Plan size L or larger or switch to it at the same time you upgrade or add a new smartphone through our device payment program.



  7. Will the 2 GB bonus data carryover to next month if I don't use it all this month?

    If a line on your account is eligible to receive the 2 GB of bonus data in a given month and if you do not use all of your bonus data in that month, the unused bonus data will carry over to the following month. Visit the Carryover Data FAQs to learn more.



  8. I currently have a different data promotion offered by Verizon. Can I take advantage of more than one data promotion at the same time?

    Yes, you can participate in the 2 GB bonus data promotion while you utilize other Verizon data promotions.



  9. What happens to the 2 GB of bonus data if I change to a smaller new Verizon Plan data package after enrolling in the promotion?

    After you change to a new Verizon Plan size smaller than L, you'll no longer receive the monthly 2 GB bonus data.



  10. If I remove the phone from my account that I used to enroll in the promotion, what will happen to the 2 GB of bonus data?

    You'll no longer receive 2 GB bonus data each month.



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