How to Upgrade Your Device - Check Upgrade Eligibility

Does your phone have a cracked screen? A short battery life? Or is it just plain old? Maybe it’s time for a new phone. It's easy and convenient to upgrade to a new device online anytime in My Verizon or with the My Verizon app. So, are you eligible to upgrade?

Sign in to My Verizon to add a new device to your account. You can choose from the newest devices and accessories available, and:

It's that simple to upgrade to a new device. We've got all the answers for you below, beginning with a how-to video.

And don't forget to add accessories while you're ordering, like a protective case or extra charger.


Frequently Asked Questions

upgrade-device: When can I upgrade?

upgrade-device: Can I upgrade an older device on my account to a newer one I already own?

upgrade-device: How do I upgrade and keep my plan?

upgrade-device: How do I upgrade and change my plan?

upgrade-device: How do I switch upgrades with someone else on my account?

upgrade-device: What if I’m not eligible to upgrade?