We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.
- Download the Verizon Content Transfer app to your old phone.
- Activate your new Apple iPhone XS / XS Max, if you haven't already.
- Follow the prompts on both phones to transfer your content from your old phone to your new iPhone XS / XS Max.
Note: Any contacts or media backed up to any Cloud service (e.g., Verizon Cloud, iCloud, Google Drive, etc.) are not transferred by the Content Transfer app and need to be restored to the device using the same service. The Content Transfer app only transfers contacts, media, etc. to the new device that haven't already been backed up to a cloud service.
For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.
If you already use a cloud service or want to transfer using a computer and need support, visit:
When you're up and running with your new phone, keep your content secure with Verizon Cloud.