Bluetooth® FAQs

General Information

  1. What is Bluetooth?

    Bluetooth is a short-range wireless technology you can use to connect devices together..

    For example, you can use Bluetooth to:

    • Make handsfree calls on a headset or in your car
    • Listen to music on wireless speakers
    • Use a wireless mouse or keyboard
    • Print a document in another room

    Depending on the Bluetooth profiles included on the device, Bluetooth technology has the capability to wirelessly synchronize and transfer data among devices.

    The exact functionality provided by a Bluetooth enabled device depends on the Bluetooth profiles included. Verizon Wireless products do not include all Bluetooth profiles.

  2. Is Bluetooth typically available on laptops/computers?

    Bluetooth is almost always available on most laptops sold in the US today.

    If you add a Bluetooth adapter to your laptop or computer, Bluetooth client software must also be installed to be able to use Bluetooth.

  3. What Bluetooth accessories does Verizon Wireless offer?

    We offer many different Bluetooth accessories, including headsets and speakers.

  4. Does using Bluetooth count as data usage?

    No, using Bluetooth doesn't count as data usage. However, if you're using an app that accesses data while using Bluetooth, you'll use data through the app. For example, if you're listening to music on the Pandora app with wireless Bluetooth speakers, you'll be using data to access the app.

    If you're concerned about data overages, consider switching to unlimited. With Go Unlimited, Beyond Unlimited or Above Unlimited you'll get unlimited data, talk and text and more. Learn more about our unlimited options.


  1. How do I turn Bluetooth on for my phone or tablet and pair it to my Bluetooth device?

    You can turn Bluetooth off and on in your device settings.

    Pairing instructions are available on our interactive device simulators.

    Once you pair a Bluetooth accessory with your device, it can be used without the need for re-pairing. Contact the device manufacturer for additional Bluetooth support.

  2. Why won't my phone pair with the Bluetooth in my car?

    Not all Bluetooth-capable phones are compatible with every car kit. We recommend that you check to see if your phone is compatible with your car using our Bluetooth Car Kit Compatibility page. If your phone should be compatible with your car kit, refer to your car manufacturer's website below for assistance: