Play More Unlimited FAQs

General Information

  1. What is Play More Unlimited?

    With our Play More Unlimited phone plan you get:

    Unlimited 5G Ultra Wideband network access is included when you get a 5G phone:**

    • Unlimited data on 5G Ultra Wideband
    • 4K HD streaming on 5G Ultra Wideband***
    • Unlimited mobile hotspot on 5G Ultra Wideband

    *4G LTE: In times of congestion, your data may be temporarily slower than traffic after 25 GB/month, Mobile Hotspot/tethering available on and reduced to speeds up to 600 Kbps after 15 GB/month.
    **Included for a limited time only. 5G Ultra Wideband requires 5G capable device inside the 5G coverage area. $10/mo charge and credit for 5G access will appear on your bill. Downloads over 5G Ultra Wideband; uploads initially over 4G LTE, but will not count against your 4G LTE data plan.
    ***Requires 4K HD video streaming capable device and streaming service.

  2. How much will Play More Unlimited cost me?

    The Play More Unlimited plan cost depends on:

    • How many plans you mix and match on your account. You can mix and match these phone plans on your account:
      • Start Unlimited, Play More Unlimited, Do More Unlimited, Get More Unlimited and Just Kids.
      • Go Unlimited,* Beyond Unlimited,* Above Unlimited*
    • If you sign up for Auto Pay and paper-free billing, which gives a $10 discount per phone.

    Play More Unlimited monthly cost:

    How many plans you mix and match on your account

    Play More Unlimited monthly plan cost per line**

    Play More Unlimited monthly plan cost** with $10/month per phone Auto Pay and paper-free Billing*** discount

    1 $90 $80
    2 $80 $70
    3 $65 $55
    4 $55 $45
    5 - 10 $50 $40
    $140 ($70 each)

    You may also be eligible for a military or first responder discount.

    Learn more about pricing for our unlimited plans.

    *Above Unlimited, Beyond Unlimited and Go Unlimited can no longer be added to accounts. You can mix and match current unlimited plans with them if you already had these plans.
    **Plus taxes and fees. Plus $20/month fee for smartphones bought at a discount with a 2-year contract.
    ***$10 Auto Pay discount requires paper free billing and payment with checks, home banking or debit cards only.

  3. Which other plans can I have on my account along with Play More Unlimited?

    You can mix and match up to 10 plans on your account for your family's smartphones and basic phones. Choose from these phone plans:

    • Get More Unlimited, Do More Unlimited, Play More Unlimited, Start Unlimited
    • Above Unlimited, Beyond Unlimited, Go Unlimited - These plans can no longer be added to accounts. But if you already have any of these plans, you can mix and match them with our current unlimited plans.
    • Just Kids, our 5 GB/month child-friendly smartphone plan

    For example, you could have 2 phones on Play More Unlimited, 1 phone on Beyond Unlimited, 1 phone on Go Unlimited and 1 phone on Just Kids.

    Learn more with our unlimited plan comparison.

    Keep in mind:

    • You can mix and match with up to 10 phones total.
    • When you switch to an unlimited plan in My Verizon, you'll be asked to select a plan for each line on your account.
    • The 5 GB/month Just Kids plan requires that at least 1 other line on the account be on a current unlimited plan.
    • Your account can have a total of 30 devices. So you can also have up to 20 connected device plans on your account if you have 10 unlimited and/or Just Kids phone plans.
  4. How do I get Play More Unlimited?

    If you already have a Verizon mobile phone plan: You can add a line or switch to Play More Unlimited:

    • On the Change Plan page in My Verizon.
    • In the My Verizon app: Tap the Menu icon. Tap Account. Tap My Plan and follow the prompts.

    If you're new to Verizon: Sign up for Play More Unlimited on our Verizon Plans page.

    Keep in mind that if you're switching to unlimited from a shared data plan, all of the phone lines on your account need to change to current unlimited plans.

  5. How many devices can I have on my account if I have Play More Unlimited?

    Your account can have up to 30 devices:

    • You can add up to 10 phones (smartphones and basic), each on unlimited plans and/or Just Kids.
    • If you have 10 phone lines, you can have 20 connected devices (e.g., tablet, smartwatch, streaming camera, etc.). Each connected device needs its own data plan.
  6. What happens if I switch my plan from Play More Unlimited to a shared data plan?

    If you change to a shared data plan (e.g., S, M, L), all lines on your account change to that plan too. (Exception: If you have a Just Kids plan and you remove all unlimited plans from your account, the Just Kids line will be suspended in 48 hours and will be disconnected within the next billing cycle.)

    Also, if you're eligible for:

    • A $10/month per phone discount for Auto Pay and paper-free billing - You'll no longer receive that discount.
    • A military or first responder discount - Your discount will change to a percentage off the monthly service fee for your entire account.
    • An employer discount - If you're eligible for a discount because of your employer's agreement with Verizon and your unlimited plan wasn't eligible for the discount, that discount will be applied to your new shared data plan.
  7. What's the difference between Play More Unlimited and Beyond Unlimited?

    Both plans give unlimited talk, text and data. Differences include:

    • Availability: You can choose Play More Unlimited as your phone plan. Beyond Unlimited can no longer be added to accounts.
    • Auto Pay and paper-free billing discount: You can get $10/phone on Play More Unlimited; $5/phone on Beyond Unlimited.

    Learn more on our unlimited plan comparison page.

  8. What video quality will I get with Play More Unlimited?

    Play More Unlimited gives HD streaming on 4G LTE (720p) for smartphones.

    If you have 5G network access with a 5G phone you can get 4K HD streaming* when in a 5G coverage area.

    *Requires 4K HD video streaming capable device and streaming service.

  9. What happens after I use 25 GB of data?

    When your Play More Unlimited line's usage goes over 25 GB of 4G LTE data during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

    If you're on a cell site that's congested, however, your download may be temporarily queued behind other Verizon customers. This may result in slower download speeds relative to another Verizon customer's experience on the same cell site at that moment.

Play More Unlimited discounts

  1. How do I get Play More Unlimited for $40 per phone?

    Play More Unlimited pricing is based on how many plans you mix and match on your account and if you use Auto Pay and paper-free billing:

    • If you have 5 or more plans, you pay $50 for each line that has Play More Unlimited.
    • You can get a $10/phone discount if you pay through Auto Pay and paper-free billing. That means after the discount, your Play More Unlimited line is $40/month.

    Or sign up now for Auto Pay and paper-free billing.

    *Auto Pay discount requires paper-free billing and payment with checks, home banking or debit cards only.

  2. Can I get a military, first responder, employee or business discount with Play More Unlimited?

    If you're an active duty military service member, a veteran, or a first responder, you're eligible for an account-level discount when you have 1 or more phones on Start Unlimited, Play More Unlimited, Do More Unlimited, Get More Unlimited and/or Just Kids:

    • 1 phone – $10 discount per account
    • 2 – 3 phones – $25 discount per account
    • 4+ phones – $20 discount per account

    Learn more about these discounts, including how to register, by visiting our:

    Employee discount: Our unlimited plans aren't eligible for your employer discount or corporate plan discount. Contact your employer to see if you can take advantage of any other benefits your employer offers with Verizon Wireless.

Play More Unlimited features

  1. What happens when I use up the 15 GB limit for Mobile Hotspot? Can I buy a Data Boost with Play More Unlimited?

    Play More Unlimited gives you a 15 GB allowance of 4G LTE data for Mobile Hotspot each bill cycle:

    • Once you've used the 15 GB of 4G LTE data, your Mobile Hotspot data speed is reduced to up to 600 Kbps speeds for the rest of the bill cycle.
    • Other data continues at 4G LTE speeds until you reach 25 GB.

    You can buy a Data Boost on a line to get 5 GB more of 4G LTE speeds for Mobile Hotspot to use until the end of your bill cycle. Learn more about Data Boosts.

    Keep in mind, a Data Boost won’t extend your 4G LTE speeds for non-Mobile Hotspot data use. Once you've used 25 GB of data/month on a Play More Unlimited line, in times of congestion your data may be temporarily slower than other traffic.

  2. What are my Verizon Cloud media storage options on Play More Unlimited?

    Verizon Cloud media storage isn't included with Start Unlimited, but you can use the Verizon Cloud app to back up and store your contacts. You can add up to 1 TB of Verizon Cloud media storage online in My Verizon for a monthly fee.

    500 MB of Verizon Cloud storage is included with Do More Unlimited and Get More Unlimited.

Play More Unlimited and international service

  1. Does Play More Unlimited include data, calling and texting in Mexico and Canada?

    Yes. Start Unlimited lets you use your domestic data, calling and texting allowances when you're in Mexico and Canada.*

    Start Unlimited also includes unlimited international texting from the US.

    If you're going to countries other than Mexico and Canada, adding TravelPass to your account lets you use your domestic talk, text and data allowances in more than 185 countries. Learn more about TravelPass.

    *International data is reduced to 2G speeds after 512 MB/day. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

Play More Unlimited and 5G Ultra Wideband access

  1. Can I get on the 5G mobile network with Play More Unlimited?

    5G network access* is included with Play More Unlimited. You can get:

    • Unlimited data on 5G Ultra Wideband
    • 4K HD Streaming on 5G Ultra Wideband**
    • Unlimited Hotspot on 5G Ultra Wideband

    You need a 5G-capable phone and to be in a 5G coverage area to access the 5G Ultra Wideband network. The option to choose 5G network access displays when you choose a 5G device:

    • My Verizon online – From the top menu, choose Shop, then Smartphones. Or choose Devices then either Add a line or Upgrade now. Follow the prompts.
    • My Verizon app – On the main menu, choose Shop and select a 5G phone. Or tap Devices, Add Device then select Purchase a New Device, choose Smartphones and follow the prompts.

    Visit our 5G overview to learn about 5G devices and 5G Ultra Wideband coverage areas.

    Note:

    • The 5G network access fee shows as a $10 charge and a $10 credit on your monthly bill.
    • The 5G network access is included at no additional charge for a limited time only. Charges may apply in the future.

    *Included for a limited time only. 5G Ultra Wideband requires 5G capable device inside the 5G coverage area. $10/mo charge and credit for 5G access will appear on your bill.  Downloads over 5G Ultra Wideband; uploads initially over 4G LTE, but will not count against your 4G LTE data plan. 
    **Requires 4K HD video streaming-capable device and streaming service.

  2. Apple is a registered trademark of Apple Inc.

isTealiumFlag=true