Tools for monitoring usage

There are 5 ways to monitor your voice, messaging and data usage:

Concerned about data overages? Consider switching to an unlimited size of the new Verizon Plan.

 

  Usage Alerts         
My Verizon
Usage Meters
Data Utilization Tool
MIN and #DATA Verizon Smart Family / Verizon Smart Family Premium
Cost
 
Free Free Free Free Verizon Smart Family $4.99/mo for up to 10 lines / Verizon Smart Family Premium $9.99/mo for up to 10 lines
Access Method Text or Email My Verizon website or app Online Phone or Text Verizon Smart Family website or Verizon Smart Family app for compatible devices
Provides Automatic Notifications Yes No No No Yes


If you'd like to increase your monthly allowance at any time, you can change your plan in My Verizon.


Usage Alerts

Usage alerts are free and will automatically be sent to you by text message and email (if you provide a valid email address).

  • Alerts for the new Verizon Plan*, The Verizon Plan and The MORE Everything® Plan: Alerts will be sent to all lines that are sharing when your account has 50%, 25%, 10% and 0% of your monthly allowance left. Additional alerts will be sent at 10% of each overage allowance.

  • Individual Data Alerts: If you have usage based data pricing (i.e., a certain amount of data allotted to each line), the alerts will be sent to the Account Owner and the individual line at 50%, 75%, 90% and 100% of the monthly domestic allowance. Additional alerts will be sent at 90% of each overage allowance.

  • Voice and Messaging Alerts: If you don't have unlimited minutes or messaging, alerts will be sent when you reach 75%, 90%, 100% and 105% of your monthly domestic allowance.

    Account Owners can also add up to 3 additional Verizon mobile numbers to receive text alerts and up to 3 additional email addresses to receive alerts.

  • International Welcome Text Messages: Upon arrival at your international destination, you'll receive welcome text messages. These free messages provide important information such as standard rates for voice, data and text messaging, as well as details on how to contact our 24/7 International Support team.

  • International Roaming Monitor Messages: If you're using data globally, we'll send you a notification (by text message and email, if available) before you incur a significant overage charge.

    Note: If your line uses static IP or private network solutions, it won't be visible to the system we use to manage our data Usage Alerts. The data it uses won't be calculated as part of your account's data usage, so you may receive alerts that under-report your actual data usage. If you have the new Verizon Plan, The Verizon Plan or The MORE Everything Plan, you'll receive alerts based only on the data used by the lines without these services.

*Alerts aren't sent for unlimited sizes.

How to Get It

Usage Alerts are included with all usage-based plans; no initial setup is required.

How to Use It

To modify the frequency of Usage Alerts:

  1. Go to the Usage Alerts page in My Verizon.

  2. If you have multiple devices eligible for Usage Alerts, select the line you'd like to manage.

    Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.

  3. Review and select the alert notifications you want to receive.

    Note: When a marker has a check mark in it, that means the alert is turned on.

  4. Click Save alert settings.

  5. Click OK.

You've successfully modified your Usage Alerts.

To modify who receives Usage Alerts:

  1. Go to the Usage Alerts page in My Verizon.

  2. If you have multiple devices eligible for Usage Alerts, select the line you'd like to manage.

    Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.

  3. Scroll down to the Who to Alert section.

  4. Click Add a phone number or Add an email address.

  5. Enter a mobile phone number or email address into the field.

  6. Click Save next to the field.

You've successfully modified your Usage Alerts recipients.

My Verizon Usage Meters

This tool lets you monitor your usage online from your computer. It's a great way to quickly see how much you've used and how much of your monthly data allowance you have left. If you have an unlimited size* of the new Verizon Plan, you can also see how much Mobile Hotspot data you have left on each line.

The round usage data meter is in the My Usage section of My Verizon, and shows your data usage and days remaining in your current bill cycle. The page also shows your minutes and messaging, if applicable. Refer to these often to track how your usage compares to the limits in your plan.

If you're not near a computer, you can view the usage meters in My Verizon on your smartphone or tablet's web browser. If you have a compatible device, you can download and use the My Verizon app. Visit the My Verizon app page to download the app and learn more.

*Not applicable on Go Unlimited.

How to Get It

Usage meters are included features in My Verizon.

How to Use It

  1. Go to the My Verizon Home page.

  2. The data usage meter is the My Usage section.

    Note: Round usage meters won't display for any usage type that is unlimited on your plan.

  3. Click the View data utilization link in the My Usage section to see detailed data usage information.
Data Utilization Tool

Data Utilization is a free online tool that helps you better understand how your device is using data. The Data Utilization tool divides your data usage into general categories, and it estimates your data usage in each category, including:

  • Web & Apps
  • Email & Messaging
  • Social Media & Networking
  • Maps & Navigation
  • Downloads

Account Owners and Account Managers are able to see the usage categories for the entire account or for individual devices on the account through My Verizon or the My Verizon app on compatible devices.

How to Get It

This tool is automatically included with your My Verizon account.

How to Use It

  1. Go to the My Usage page in My Verizon.

  2. Scroll down to the Data usage meter, and click the View Data Utilization link.

  3. If prompted, review the disclaimer, and if acceptable click Continue to accept.

For more information, visit our Data Utilization FAQs

#MIN and #DATA

These tools are short codes that you can call from your mobile phone to receive voice, messaging and data usage information.

  • #MIN (#646): We'll send you a free text message with an estimate of the minutes you've used during your current bill cycle. If you stay on the line, we'll also provide the information verbally.

    Note: International calls aren't included.

    You can also select Option 2 messaging usage information or Option 3 for data usage information.

  • #DATA (#3282): We'll send you a free text message with an estimate of the amount of data and messaging you've used during your current bill cycle. If you stay on the line, we'll also provide this information verbally.

How to Get It

These tools are included with a standard monthly plan.

How to Use It

Call #MIN (#646) or #DATA (#3282) from your mobile phone to receive a free text message with your usage information.

Your usage information will also be provided to you verbally if you stay on the line, and you can follow the prompts to receive other usage information.

Verizon Smart Family

Verizon Smart Family lets you manage and control your family's usage on up to 10 mobile devices for $4.99/mo or get Verizon Smart Family Premium for $9.99/mo on up to 10 mobile devices. It has a number of features, including the alerting functions below, which provide free text alerts:

  • Usage Limits
  • Time Restrictions
  • Blocked Numbers
  • Trusted Numbers

To learn more about signing up for Verizon Smart Family, visit our Verizon Smart Family FAQs.

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