Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
Apple® iPhone® X
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DROID MAXX by MOTOROLA
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Verizon Wireless Home Phone
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V20™
Droid Turbo in Ballistic Nylon
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Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
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Galaxy Tab E (8.0)
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moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad® mini with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
iPad® Air 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
iPad® Pro
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad® Air™
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
iPad® mini 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
DROID TURBO 2 - Designed by You
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad® mini
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
iPad® mini 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
LG enV®2
Verizon Wireless UM175 USB Modem
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Verizon Ellipsis® 10 HD
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Address Information

How to Change Billing or Service Address
[Video]
If you move, you can change your billing or service address in a snap with My Verizon. Watch this video to see how.
Length: 1:16
Customer Relocation Program FAQs
[FAQs]
Learn more about the Customer Relocation Program from Verizon Wireless, which can help when you're moving or just changing your billing address.
How do I update my billing address?
[Community]
How do I update my billing address?  I don't see an option for that online.  Thanks

Auto Pay

Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
Auto Pay FAQs
[FAQs]
Learn about paying your monthly Verizon Wireless bill automatically using our Auto Pay option.
Do I Have To Have Auto Pay With The Unlimited Plan?
[Community]
do i have to have auto pay with unlimited plan
How do I set up autopay for just my contribution to the bill?
[Community]
I am part of a family plan, and I need to pay my part of the bill. I was told by a store employee that I could set this up online (autopayment for the cost of my part of the bill) but I haven't been able to find anything like this. Any help is appreciated.
When will my auto pay discount be applied?
[Community]
when will my autopay discount of $10.00 be applied to my account
Why Am I Not Seeing My Autopay Discount?
[Community]
I just switched to the new unlimited plan from the L plan, but I am not seeing the $5.00 autopay discount that I was told I would get. My autopay is set up with my checking account, so no issue there. Paper billing is already set up as well.
Why Was My Auto-Payment Never Made?
[Community]
I created my auto-pay for my account on 3/8/17 but my payment was never made... I just received a notification that the bill was overdue and service would be terminated within 24 hours. Why would my payment not be made if I received email confirmation that it was all set up?
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...
Why is my bill late after setting up automatic bill pay?
[Community]
I set up automatic bill pay choosing the 11th of each month as due date. For the past two days, as well as today, I've rec'dtext from Verizon to pay now or interruption of service.
Will an automatic bill payment program not provided by Verizon count towards the Autopay Discount?
[Community]
I was looking at changing to the unlimited plan and saw that the calculator is showing me getting a $10 discount for Autopay. I'm enrolled through my credit unions autopay program for bills (such as Verizon, internet, water, utilities, etc) and whenever I go to the Autopay section on my Verizon account...

Device Payment

Device Payment FAQs
[FAQs]
Learn how Verizon provides the flexibility to pay for a device with monthly device payments. (Formerly known as Verizon Edge.)
Understanding the Device Payments on Your First Bill for The Verizon Plan
[Video]
If you're on the Verizon Plan and have a device payment agreement, watch this video to get an overview of the device payment charges on your first bill.
Length: 1:19
How Do Device Payments Work?
[Video]
Watch this video to get an overview of how device payments work.
Length: 1:27
Understanding the Device Payments on Your First Bill for The MORE Everything Plan
[Video]
If you're on a MORE Everything plan and have a device payment agreement, watch this video to get an overview of the device payment charges on your first bill.
Length: 1:21

Installment Payment Options

Can I Pay Only My Portion Of The Bill?
[Community]
How can I just pay my portion of the bill, using My debit card electronically?
Can I apply a gift card to the balance on my device?
[Community]
are we able to apply the 300.00 gift card to help pay off  the balance of a phone
Can I change my payment date?
[Community]
Why is the payment date changing to sooner instead of later? is Verizon starting to play games or is it time to switch? I have been a customer for over 10 years.
Can I check my pending payments?
[Community]
How do I check my pending payments on my Verizon web page
Can I make additional payments towards my Device agreement?
[Community]
Can I make a payment towards my device agreement
Can I make early payments with different credit cards if enrolled in auto pay?
[Community]
Hello, I am thinking about enrolling in auto pay plus paperless billing for $5 off my monthly bill. I just have a few questions about that. First, will my $5 monthly discount start automatically upon auto pay and paperless billing activation? Also, I sometimes like to pay my bill early and with...
Can I make larger payments on my device?
[Community]
I would like to pay off my phone early, however I want to pay over a two month period, instead of one large payment. Is this possible?
Can I make payments on my device early?
[Community]
Does paying a device early make the next payment date earlier?
Can I pay for my device in full?
[Community]
Can I pay for my device in full on the Verizon app or online?
Can I pay my bill on my due date?
[Community]
I always set an date for my bill to be paid. I wanted to know if I can pay my bill on the due date?
Can I prevent others on my account from paying the bill?
[Community]
As the account owner, is there a way to prevent account members from paying any portion of the bill? It's my understanding they have the ability to make a "one time payment" and was just hoping some clarification on what actual details the members can see as far as the cost per month etc..
Can everyone on my plan receive their own bill for their portion of the bill?
[Community]
Can everyone on my plan receive their own bill for their portion of the bill?
Do I Have To Have Auto Pay With The Unlimited Plan?
[Community]
do i have to have auto pay with unlimited plan
How Do I Calculate The Amount Of Days In My Billing Cycle?
[Community]
The bill due date is now 3 days earlier; does this affect the number of days in the billing cycle?
How Do I Pay The Remaining Balance For My Canceled Serivce?
[Community]
I canceled my service just recently but, I still have a balance on my phone. I tried to pay online the remaining balance but was unable to pay theremaining balance due to canceled service. Now I have to either call Verizon up to pay or waste my time going into a store to pay. Actually,I still have my...
How can I get a copy of the purchase receipt?
[Community]
Hello, I want to clarify how it is possible to recover a check for purchased your iphone 6. Purchased in September 2015. For support apple store. Thank you in advance.
How do I change the card I have on file?
[Community]
How can I delete my current format of payment so I can add a different one.
How do I get my security deposit returned?
[Community]
When i joined verizon i was asked to pay a $400 security deposit that will be refunded after a year. It has been a year and still no refund. I called financial services and they basically gave me the run around just transferring my call back and forth. I want my refund i paid nearly over a grand for when...
How do I make a payment without having service?
[Community]
So, around September or October of 2016, I wasn't able to make payments for my Verizon phone. In January, I received a message that my cell number is now unregistered from MyVerizon. Now that I have the money to make a payment, I haven't been able to do so through the MyVerizon app or through the phone...
How do I pay a bill on disconnected account?
[Community]
I recently moved out of the US ( Denmark). I contacted Verizon and had phone cancelled. I was trying to pay final bill but it asked for account number and I have nothing that shows the FULL account number. I try to log into My Verizon but don't recall the info needed for access and am unable to get it...
How do I pay off my device?
[Community]
I am half way through my on line financing and want to pay off my device.  Where does one go to do this on line.  The answer so far is go to my Verizon.  Cannot seem to find the method of paying off the phones. Thx
How do I pay on the principle of the balance for my new phone?
[Community]
How do I pay on the principle of the balance for my new phone?
How do I re-enroll in One Bill?
[Community]
I just changed my wireless plan and had to de-enroll from One-Bill to make that happen.  They sent me a link (verizon.com/gogreen) to re-enroll but can't find anything about combining my wireless and wireline bills.  I was able to sign-up for auto-pay again (which automatically put me on paper-free). ...
How do you increase the monthly payments towards your phone to payoff phone quicker?
[Community]
How do you increase the monthly payments towards your phone to payoff phone quicker?
What is the difference between a "scheduled payment" and a payment "arrangement"?
[Community]
Can someone please tell me the difference between a "scheduled payment" and a payment "arrangement"?  The young lady at Verizon Financial services couldn't seem to explain it to me.  When I asked the difference all is could say is "this is just how we do it". Thanks in advance!
When I have paid off my phone, can I keep it?
[Community]
when I have paid off my phone do I own it, and can I keep it if I leave Verizon?
Why are autopay billing dates limited to a small range?
[Community]
I would like to change my billing date to an earlier date but the autoPay-edit-acct.action window has only 5 possible selections, none earlier than my current date. Why am I limited?
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...
Will I be charged a billing fee?
[Community]
I can get a better price for my residential service  but I will not be able to get One-Bill from Verizon on this new price.  If I switch to new bill will I be charged a billing fee from Verizon Wireless since they will have to bill me each month - I will set up as paperless and auto pay as I...
Will I save on my bill if I pay on My Verizon?
[Community]
do u save on your bill if paid on my Verizon vs Bill in mail?
Will Verizon automatically lock my phones if I file bankruptcy?
[Community]
Regretfully, my husband and I find ourselves facing the fact that bankruptcy may be in our future. Obviously this is not a decision we are coming to easily; however, I'd like to know if once Verizon gets notice that we filed (we are up to date with them) will the automatically shut the phones off? And...
Will a larger down payment reduce my monthly payment?
[Community]
Say I bought the IPhone 7 on a monthly plan. Am I able to make a payment of say $100 on the phone to bring the monthly price down?
Will a sub-account get a separate bill?
[Community]
Can/Does a sub-account get a seperate bill
Will my access fee lower after completing Device Payment?
[Community]
Once I have finished 'buying' a phone, the price of the Access Fee on The Verizon Plan (as of June 2017) drops from $40 to $20? Does that mean I can bring my own phone to this contract and it will not bounce back up to $40? And if that's the case it sure seems like you're buying the phone over 2 years...
Will my service be turned off if I don't pay my bill on time?
[Community]
I don't get paid until 3 days after my bill is due and I want to know if my service will be shut off if I don't pay on time? or if I will have any charges

Making Payments Online

Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52
How to Pay Your Bill Online - Video
[Video]
Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...

Payment Methods/Options

Account PIN FAQs
[FAQs]
An account PIN verifies your identity when you contact Verizon, to help ensure your account and personal information remain secure.
How to Pay Bill FAQs
[FAQs]
Save time by paying your bill in My Verizon. Establish a recurring payment with Auto Pay, or set up a promise to pay.
Bill to Account FAQs
[FAQs]
Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account.
Gift Card FAQs
[FAQs]
Learn more about Verizon Wireless gift cards, which never expire and can be used online and at Verizon Wireless stores.
Automated Voice System FAQs
[FAQs]
Learn how to manage your wireless account over the phone. Check your usage, account balance, make a payment and more.
Pay Bill Date Change - October
[General Information]
Important message from Verizon Wireless regarding changes in bill due dates.
Promise to Pay FAQs
[FAQs]
Can't pay your entire bill on time? Learn about options for making alternative payment arrangements through My Verizon to prevent collections activity.
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