Billing and Payments

Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account.
Select Your Device
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Droid Turbo in Ballistic Nylon
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V20™
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Pantech 4G LTE Global USB Modem UML290
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Stylo™ 2 V
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LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
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GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
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HTC Desire® 530
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Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
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HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
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Moto X™ by Motorola
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LG Revere® 2
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Casio G'zOne Ravine®
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DROID RAZR MAXX HD by MOTOROLA
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LG 4G LTE USB Modem VL600
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Arlo Go
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Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
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Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
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Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
2018 Camry by Toyota
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Jest™
Motorola V60p
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™

Address Information

How to Change Billing or Service Address
[Video]
If you move, you can change your billing or service address in a snap with My Verizon. Watch this video to see how.
Length: 1:16
Customer Relocation Program FAQs
[FAQs]
Learn more about the Customer Relocation Program from Verizon Wireless, which can help when you're moving or just changing your billing address.
How do I update my billing address?
[Community]
How do I update my billing address?  I don't see an option for that online.  Thanks

Auto Pay

Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
Auto Pay FAQs
[FAQs]
Learn about paying your monthly Verizon Wireless bill automatically using our Auto Pay option.
Do I Have To Have Auto Pay With The Unlimited Plan?
[Community]
do i have to have auto pay with unlimited plan
How do I set up autopay for just my contribution to the bill?
[Community]
I am part of a family plan, and I need to pay my part of the bill. I was told by a store employee that I could set this up online (autopayment for the cost of my part of the bill) but I haven't been able to find anything like this. Any help is appreciated.
When will my auto pay discount be applied?
[Community]
when will my autopay discount of $10.00 be applied to my account
Why Am I Not Seeing My Autopay Discount?
[Community]
I just switched to the new unlimited plan from the L plan, but I am not seeing the $5.00 autopay discount that I was told I would get. My autopay is set up with my checking account, so no issue there. Paper billing is already set up as well.
Why Was My Auto-Payment Never Made?
[Community]
I created my auto-pay for my account on 3/8/17 but my payment was never made... I just received a notification that the bill was overdue and service would be terminated within 24 hours. Why would my payment not be made if I received email confirmation that it was all set up?
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...
Why is my bill late after setting up automatic bill pay?
[Community]
I set up automatic bill pay choosing the 11th of each month as due date. For the past two days, as well as today, I've rec'dtext from Verizon to pay now or interruption of service.
Will an automatic bill payment program not provided by Verizon count towards the Autopay Discount?
[Community]
I was looking at changing to the unlimited plan and saw that the calculator is showing me getting a $10 discount for Autopay. I'm enrolled through my credit unions autopay program for bills (such as Verizon, internet, water, utilities, etc) and whenever I go to the Autopay section on my Verizon account...

Device Payment

Device Payment FAQs
[FAQs]
Learn how Verizon provides the flexibility to pay for a device with monthly device payments. (Formerly known as Verizon Edge.)
Understanding the Device Payments on Your First Bill for The Verizon Plan
[Video]
If you're on the Verizon Plan and have a device payment agreement, watch this video to get an overview of the device payment charges on your first bill.
Length: 1:19
How Do Device Payments Work?
[Video]
Watch this video to get an overview of how device payments work.
Length: 1:27
Understanding the Device Payments on Your First Bill for The MORE Everything Plan
[Video]
If you're on a MORE Everything plan and have a device payment agreement, watch this video to get an overview of the device payment charges on your first bill.
Length: 1:21

Installment Payment Options

Can I Pay Only My Portion Of The Bill?
[Community]
How can I just pay my portion of the bill, using My debit card electronically?
Can I apply a gift card to the balance on my device?
[Community]
are we able to apply the 300.00 gift card to help pay off  the balance of a phone
Can I change my payment date?
[Community]
Why is the payment date changing to sooner instead of later? is Verizon starting to play games or is it time to switch? I have been a customer for over 10 years.
Can I make additional payments towards my Device agreement?
[Community]
Can I make a payment towards my device agreement
Can I make early payments with different credit cards if enrolled in auto pay?
[Community]
Hello, I am thinking about enrolling in auto pay plus paperless billing for $5 off my monthly bill. I just have a few questions about that. First, will my $5 monthly discount start automatically upon auto pay and paperless billing activation? Also, I sometimes like to pay my bill early and with...
Can I make larger payments on my device?
[Community]
I would like to pay off my phone early, however I want to pay over a two month period, instead of one large payment. Is this possible?
Can I make payments on my device early?
[Community]
Does paying a device early make the next payment date earlier?
Can I pay for my device in full?
[Community]
Can I pay for my device in full on the Verizon app or online?
Can I pay my bill on my due date?
[Community]
I always set an date for my bill to be paid. I wanted to know if I can pay my bill on the due date?
Can I prevent others on my account from paying the bill?
[Community]
As the account owner, is there a way to prevent account members from paying any portion of the bill? It's my understanding they have the ability to make a "one time payment" and was just hoping some clarification on what actual details the members can see as far as the cost per month etc..
Can everyone on my plan receive their own bill for their portion of the bill?
[Community]
Can everyone on my plan receive their own bill for their portion of the bill?
Do I Have To Have Auto Pay With The Unlimited Plan?
[Community]
do i have to have auto pay with unlimited plan
How Do I Pay The Remaining Balance For My Canceled Serivce?
[Community]
I canceled my service just recently but, I still have a balance on my phone. I tried to pay online the remaining balance but was unable to pay theremaining balance due to canceled service. Now I have to either call Verizon up to pay or waste my time going into a store to pay. Actually,I still have my...
How can I get a copy of the purchase receipt?
[Community]
Hello, I want to clarify how it is possible to recover a check for purchased your iphone 6. Purchased in September 2015. For support apple store. Thank you in advance.
How do I change the card I have on file?
[Community]
How can I delete my current format of payment so I can add a different one.
How do I get my security deposit returned?
[Community]
When i joined verizon i was asked to pay a $400 security deposit that will be refunded after a year. It has been a year and still no refund. I called financial services and they basically gave me the run around just transferring my call back and forth. I want my refund i paid nearly over a grand for when...
How do I make a payment without having service?
[Community]
So, around September or October of 2016, I wasn't able to make payments for my Verizon phone. In January, I received a message that my cell number is now unregistered from MyVerizon. Now that I have the money to make a payment, I haven't been able to do so through the MyVerizon app or through the phone...
How do I pay a bill on disconnected account?
[Community]
I recently moved out of the US ( Denmark). I contacted Verizon and had phone cancelled. I was trying to pay final bill but it asked for account number and I have nothing that shows the FULL account number. I try to log into My Verizon but don't recall the info needed for access and am unable to get it...
How do I pay off my device?
[Community]
I am half way through my on line financing and want to pay off my device.  Where does one go to do this on line.  The answer so far is go to my Verizon.  Cannot seem to find the method of paying off the phones. Thx
How do I pay on the principle of the balance for my new phone?
[Community]
How do I pay on the principle of the balance for my new phone?
How do I re-enroll in One Bill?
[Community]
I just changed my wireless plan and had to de-enroll from One-Bill to make that happen.  They sent me a link (verizon.com/gogreen) to re-enroll but can't find anything about combining my wireless and wireline bills.  I was able to sign-up for auto-pay again (which automatically put me on paper-free). ...
How do you increase the monthly payments towards your phone to payoff phone quicker?
[Community]
How do you increase the monthly payments towards your phone to payoff phone quicker?
What is the difference between a "scheduled payment" and a payment "arrangement"?
[Community]
Can someone please tell me the difference between a "scheduled payment" and a payment "arrangement"?  The young lady at Verizon Financial services couldn't seem to explain it to me.  When I asked the difference all is could say is "this is just how we do it". Thanks in advance!
When I have paid off my phone, can I keep it?
[Community]
when I have paid off my phone do I own it, and can I keep it if I leave Verizon?
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...
Will I be charged a billing fee?
[Community]
I can get a better price for my residential service  but I will not be able to get One-Bill from Verizon on this new price.  If I switch to new bill will I be charged a billing fee from Verizon Wireless since they will have to bill me each month - I will set up as paperless and auto pay as I...
Will I save on my bill if I pay on My Verizon?
[Community]
do u save on your bill if paid on my Verizon vs Bill in mail?
Will Verizon automatically lock my phones if I file bankruptcy?
[Community]
Regretfully, my husband and I find ourselves facing the fact that bankruptcy may be in our future. Obviously this is not a decision we are coming to easily; however, I'd like to know if once Verizon gets notice that we filed (we are up to date with them) will the automatically shut the phones off? And...
Will a larger down payment reduce my monthly payment?
[Community]
Say I bought the IPhone 7 on a monthly plan. Am I able to make a payment of say $100 on the phone to bring the monthly price down?
Will a sub-account get a separate bill?
[Community]
Can/Does a sub-account get a seperate bill
Will my access fee lower after completing Device Payment?
[Community]
Once I have finished 'buying' a phone, the price of the Access Fee on The Verizon Plan (as of June 2017) drops from $40 to $20? Does that mean I can bring my own phone to this contract and it will not bounce back up to $40? And if that's the case it sure seems like you're buying the phone over 2 years...
Will my service be turned off if I don't pay my bill on time?
[Community]
I don't get paid until 3 days after my bill is due and I want to know if my service will be shut off if I don't pay on time? or if I will have any charges

Making Payments Online

Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
How to Set Up Auto Pay
[Video]
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52
How to Pay Your Bill Online - Video
[Video]
Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09
Why can't my payment information be saved?
[Community]
Before the redesign, my payment information was saved. Now I'm required to enter the account number each month. Just wondering...

Payment Methods/Options

Account PIN FAQs
[FAQs]
An account PIN verifies your identity when you contact Verizon, to help ensure your account and personal information remain secure.
How to Pay Bill FAQs
[FAQs]
Save time by paying your bill in My Verizon. Establish a recurring payment with Auto Pay, or set up a promise to pay.
Bill to Account FAQs
[FAQs]
Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account.
Gift Card FAQs
[FAQs]
Learn more about Verizon Wireless gift cards, which never expire and can be used online and at Verizon Wireless stores.
Automated Voice System FAQs
[FAQs]
Learn how to manage your wireless account over the phone. Check your usage, account balance, make a payment and more.
Pay Bill Date
[General Information]
Important message from Verizon Wireless regarding changes in bill due dates.
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