Select Your Device
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Prepaid Mobile Broadband FAQs

General Information
  1. A Prepaid Mobile Broadband Plan provides high-speed Internet service for your data-only devices without signing a long-term contract or being charged an activation fee. When you reach your data allowance or expiration date, you can purchase more data and begin using it immediately.

    Learn more on our Prepaid Plans page.



  2. Visit our Prepaid Plans page to view more options and details.



  3. A session begins right after you pay for it. You can activate and start a session whenever you're ready to connect. Once a session begins, the timer starts immediately, and will expire in the allotted timeframe (e.g., 1 week, 1 month, etc.).



  4. When your session expires or the allowance is reached, you'll be disconnected from the network and routed to our Mobile Broadband Self Activation page where you can pay for another prepaid data session or sign up for a standard monthly Mobile Broadband service plan.

    Note: Once your Prepaid Mobile Broadband allowance or expiration is reached, a session that's in progress will end and any content that was being sent or received may be lost.



  5. You can pay for each Prepaid session online through VZAccess® Manager with:

    • A credit card
    • A debit card
    • A Verizon Wireless Prepaid Refill card
    • A Verizon Wireless Gift Card
    • A DayPass promotional card shipped with qualified equipment
    • Funds stored in your Prepaid account


  6. You can use Prepaid Mobile Broadband service within our coverage area.



  7. With Prepaid Mobile Broadband you can use:

    • A tablet compatible with our network
    • A Verizon JetpackĀ®
    • Most Verizon Wireless Mobile Broadband USB modems
    • A notebook with built-in Mobile Broadband

    Note: The Verizon Wireless UM150 USB modem does not support Prepaid Mobile Broadband at this time.



  8. No, Mobile Broadband provides complete Internet access. A separate Internet service provider account isn't necessary.



  9. When you open your web browser on a compatible device, you'll be automatically redirected to the Mobile Broadband website to purchase your data plan. If the Mobile Broadband website doesn't appear, please go to VerizonWireless.com/activate.

    Note: Before accessing the Internet on your notebook, you must first activate your Prepaid Mobile Broadband session by following the setup instructions.



  10. You can visit the VZAccess Manager website to find the latest versions of the software.

    Note: VZAccess Manager Consumer Release isn't available for Dell™ notebooks with Mobile Broadband Built-In.



  11. Yes, you can switch to a standard monthly Verizon Wireless Mobile Broadband plan. After you've completed your last Prepaid Mobile Broadband session, you have the option to activate your device on a monthly service plan through the Mobile Broadband Self Activation portal.



  12. No, you'll be assigned a new mobile number when you convert your account to a standard monthly Mobile Broadband plan.



  13. Yes, your VPN product should treat the EVDO and 1xRTT data networks exactly as it treats the Internet. We can work with you and your VPN provider to enable secure, wireless access to your VPN.



  14. Yes, your VPN product should treat the EVDO and 1xRTT data networks exactly as it treats the Internet. We can work with you and your VPN provider to enable secure, wireless access to your VPN.



  15. You can find additional important information about our Mobile Broadband services on our Important Information about Verizon Wireless Broadband Internet Access Services page.



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