Manage Message Allowances - Usage Controls

Caution This info only applies if you currently subscribe to Usage Controls, as this add-on is retired and can't be re-activated once removed.  For info on our current family safeguards add-on, see our Verizon Smart Family™ FAQs.

Note Notes:

  • These steps don't apply to Prepaid accounts.
  • Only the Account Owner or an Account Manager with full online access can manage Usage Controls.


  1. Navigate: My Verizon > My Plan & Services > Family Safeguards & Controls.
    Line note My Plan & Services is located at the top of the page.
  2. Click View Details & Edit (located on the right in the Usage Controls section).
  3. Click Manage Usage Allowances.
  4. Click the Messages tab.
  5. Set the Message Allowance for the MDN(s) as desired then click Save Changes.
    Linote To remove a message allowance, select Not Set for the MDN(s) then click Save Changes.
  6. If presented, click Yes, please save changes.


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