Verizon Smart Family™ - Website - Locate a Family Member

Note To perform the steps below, you need to:

  • use a desktop or laptop computer with an up to date web browser (e.g., Chrome™, Edge, Safari®, etc.).
  • sign in using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • have a Premium subscription.
  • ensure the parent and child devices are paired (Apple® iOS or Android®).
  • ensure location sharing is on (Apple® iOS or Android®).
  • ensure GPS is enabled on the device to be located.
    Note If necessary, refer to the device's user manual for instructions.

View Current Location
View Location History

View Current Location

  1. From a web browser, visit sign in to My Verizon.
    Line note If using a smartphone or tablet, refer to the Android or Apple iOS instructions.
  2. From the My Verizon home screen, navigate: Plan > My Plan & Services > Manage Verizon Smart Family.
  3. Click the Location tab.
    Location tab
  4. View the current location.
    Note If available, tap the Refresh icon Refresh icon in the lower-right to update.
    Location tab

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View Location History

  1. From a web browser, visit sign in to My Verizon.
    Note If using a smartphone or tablet, refer to the Android or Apple iOS instructions.
  2. From the My Verizon home screen, navigate: Plan > My Plan & Services > Manage Verizon Smart Family.
  3. From the list of devices (at the top), ensure the appropriate mobile number is selected.
  4. From the left menu, click Location services to expand.
  5. Click History.
  6. View the list to see location history for the selected device.
    Location history

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