Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
DROID DNA by HTC
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android™
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Verizon Wireless PC5750 PC Card
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Moto X™ - Designed by You (2nd Generation)
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Activating Your New Apple iPad and iPad Mini
[How to Use Guide]
Learn how to activate and set up your Apple iPad and iPad Mini for both wi-fi and cellular connections.
Apple® Article - Where to Find Your AppleCare Registration Number
[Device-Specific Instructions]
Here's how to find your AppleCare Registration Number to register the AppleCare plan for your new Apple device.
Set Up Device - Apple® iPad®
[Device-Specific Instructions]
Here's how to perform a quick set up and activation on your iPad.
Update Carrier Settings - Apple® iPad®
[Device-Specific Instructions]
Move to iOS App for Android®
[Device-Specific Instructions]
Create an Apple ID - Apple® iPad®
[Device-Specific Instructions]
Here's how to create an Apple ID using your iPad.
Apple® Article - Create an Apple ID without a Payment Method
[Device-Specific Instructions]
Here's a link on to how to set up or use an Apple ID without an associated payment method.

Alerts & Reminders

Manage Audio Alerts - Apple® iPad®
[Device-Specific Instructions]
Here's how to manage sounds on your iPad.
Reminders - Apple® iPad®
[Device-Specific Instructions]
Here's how to create and configure reminders on your iPad.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Apple® Article - Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC
[Device-Specific Instructions]
Here's how to import photos and videos from your iPhone or iPad to your Mac or Windows PC.
Apple® Article - About File Sharing on iPhone® or iPad®
[Device-Specific Instructions]
Here's how to learn about copying files between your computer and apps on your iOS devices.

Basics

Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Apple® Article - What To Do Before You Sell or Give Away Your iPhone, iPad, or iPod Touch
[Device-Specific Instructions]
Here's a link to an Apple support article outlining how to delete info from a device, even if you don't have it anymore.
Apple® iPad® Pro Simulator: Changing iPad's Name
[Interactive Simulation]
Find out how to change the name of your iPad Pro.
Apple® iPad® Pro Simulator: Getting to Know the Back of Your Device
[Interactive Simulation]
Discover the features on the back of your iPad Pro.
Apple® iPad® Pro Simulator: Restarting Your Phone
[Interactive Simulation]
Discover how to restart your iPad Pro.
Apple® iPad® Pro Simulator: Understanding the Device Buttons and Features
[Interactive Simulation]
An interactive map of the Home screen and buttons on your iPad Pro.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Extend Battery Life - Apple® iOS
[Device-Specific Instructions]
Battery Issues - No Power - Apple®
[Device-Specific Instructions]
Here's how to resolve charging and battery issues if your iPhone or iPad won't power on.
Battery Inserting / Removing - Apple® iOS
[Device-Specific Instructions]
Apple® Article - Using iPad power adapters with iPhone, iPad, and iPod
[Device-Specific Instructions]
Here's an Apple support article for using iPad power adapters with your iPhone or iPad.
Battery Overview - Apple® iPad®
[Device-Specific Instructions]
Here's info on the battery specs (use time, standby time, etc.) for your Apple iPad.
Apple® Article - Charge the Battery in Your iPhone or iPad
[Device-Specific Instructions]
Here's how to charge the battery and identify supported charging adapters for your iPhone or iPad.
Battery Percentage - Apple® iPad®
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Delete Paired Bluetooth® Connection - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a paired Bluetooth connection from your iPad.
Bluetooth® Discovery Mode - Apple® iPad®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
To make your Macintosh OS X visible to Bluetooth devices, view this info.
Turn Bluetooth® On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn Bluetooth for your iPad on or off.
Apple® iPad® Pro Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your iPad Pro with your Bluetooth device.

Calendar

Add a Calendar Event - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a calendar event on your iPad.
Manage Calendar Events - Apple® iPad®
[Device-Specific Instructions]
Here's how to add, delete or edit info in your iPad's calendar.
Set Default Calendar - Apple® iPad®
[Device-Specific Instructions]

Calling & Dialing

Call Waiting - Apple® iOS
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding a Phone Number as a Contact
[Interactive Simulation]
Discover how to add a numbers as a new contact on your iPad Pro.
Apple® iPad® Pro Simulator: Blocking a Contact
[Interactive Simulation]
Find out how to block a new contact on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Call Settings
[Interactive Simulation]
An interactive guide on how to change your call settings on your iPad Pro.
Apple® iPad® Pro Simulator: Using Your Phone
[Interactive Simulation]
Discover how to use your iPad Pro to make a call.

Camera, Photos & Videos

Picture in Picture - Apple® iPad®
[Device-Specific Instructions]
Here's how to watch a video on your iPad while completing other tasks.
Apple® Article - Sync Photos to Your iPhone, iPad, and iPod Touch in iTunes
[Device-Specific Instructions]
Here's an Apple support article on how to sync photos to your iPhone or iPad using iTunes.
Record a Time Lapse Video - Apple® iPad®
[Device-Specific Instructions]
Here's how to record a time lapse video on your iPad.
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your iPad.
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your iPad.
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Capturing a Slo-Mo Video
[Interactive Simulation]
Discover how to capture a Slo-Mo video on your iPad Pro.
Apple® iPad® Pro Simulator: Capturing a Time-Lapse Video
[Interactive Simulation]
Find out how to capture a Time-Lapse video on your iPad Pro.
Apple® iPad® Pro Simulator: Capturing a Video
[Interactive Simulation]
Learn how to record a video using your iPad Pro.
Apple® iPad® Pro Simulator: Editing a Photo
[Interactive Simulation]
See how to edit a photo using your iPad Pro.
Apple® iPad® Pro Simulator: Switching Between Rear and Front Cameras
[Interactive Simulation]
Learn how to change between front and rear view on your iPad Pro camera.
Apple® iPad® Pro Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your iPad Pro.
Common Camera Settings - Apple® iPad®
[Device-Specific Instructions]
Here's some info on camera settings for your iPad.
Play a Video - Apple® iPad®
[Device-Specific Instructions]
Here's how to watch a video on your iPad.
Record and Send Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to record and send video on your iPad via the Messages app.
Save Pictures from Browser - Apple® iPad®
[Device-Specific Instructions]
Here's how to save images via the web browser on your iPad.
Send Existing Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing picture from your iPad using the Messages app.
Send Existing Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing video from your iPad using the Messages app.
Take and Send a Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to take a picture and send it via the Messages app on your iPad.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
Windows® Device Manager Conflicts - Apple® iOS Devices
[Device-Specific Instructions]
If you can't transfer media between your Apple iOS device and PC, view this info.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Move to iOS App for Android®
[Device-Specific Instructions]
Import Contacts from SIM Card - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to import contacts from a SIM card to your iPad.
Add a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a contact on your Apple iPad.
Delete a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a contact from your iPad.
Edit a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit contacts on your iPad.
View Contact Sync Source - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Contact to Favorites
[Interactive Simulation]
Learn how to add a contact to your Favorites on your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Picture to a Contact
[Interactive Simulation]
See how to add a picture to a contact on your iPad Pro.
Apple® iPad® Pro Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your iPad Pro without looking at it.
Apple® iPad® Pro Simulator: Importing and Exporting Contacts
[Interactive Simulation]
Learn how to import and export your contacts on your iPad Pro.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Cellular Data Activation - Apple® iPad®
[Device-Specific Instructions]
Here's how to activate cellular data on your iPad.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Add Data or Change Data Plan - Apple® iPad®
[Device-Specific Instructions]
Here's how to add to or change your Prepaid data plan on your iPad.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Cellular Data Account Login - Apple® iPad®
[Device-Specific Instructions]
Here's how to view cellular data information on your iPad.
Cancel Prepaid Cellular Data Plan - Apple® iPad®
[Device-Specific Instructions]
Here's how to cancel a prepaid data plan on your iPad.
Edit Cellular Data User and Payment Information - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit user and payment information for your iPad's cellular data account.
Turn Cellular Data On / Off - Apple® iPad
[Device-Specific Instructions]
Here's how to turn cellular data for your iPad on or off.
Reset Cellular Data Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to reset your iPad's cellular data account if you are having connectivity or billing issues.
Recover Cellular Data Account Password - Apple® iPad®
[Device-Specific Instructions]
If you've forgotten the password for your iPad's cellular data account, view this info.
Change or Add Data Bundles - Prepaid iPad
[Device-Specific Instructions]
Cellular Data Account Usage - Apple® iPad®
[Device-Specific Instructions]
Here's how to view the Prepaid cellular data usage on your iPad.
Manage Data Usage - Apple® iPad®
[Device-Specific Instructions]
Here's how to view data usage and set data warnings and restrictions on your iPad.
Turn Cellular Data for Automatic Downloads On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn cellular data for automatic downloads on your iPad on or off.
Data Roaming - Apple® iPad®
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Apple® iPad®
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Phone Number - Apple® iPad®
[Device-Specific Instructions]
Here's how to view your iPad's phone number.
View Device Info - Apple® iPad®
[Device-Specific Instructions]
Here's how to view device info (e.g., storage amounts, unique data, etc.) for your iPad.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - Apple® iPad®
[Device-Specific Instructions]
Here's how to view your iPad's MAC address.

Device Search

Apple® Article - iOS: Search with Spotlight
[Device-Specific Instructions]
To use Spotlight to search for content on your Apple device, swipe down on your home screen to reveal the search field. View this info for more Spotlight functionality.

Device Settings

Turn 4G LTE On / Off - Apple® iPad
[Device-Specific Instructions]
Here's how to turn 4G LTE data for your iPad on or off.
Reset All Settings - Apple® iPad®
[Device-Specific Instructions]
Cancel Autopay - Prepaid iPad
[Device-Specific Instructions]
Turn Notifications On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn status bar or banner notifications for your iPad on or off.
Turn Handoff On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to start something on one device and pick it up on the other devices using your iCloud account.
Airplane Mode - Apple® iPad®
[Device-Specific Instructions]
Adjust Backlight - Apple® iPad®
[Device-Specific Instructions]
Here's how to adjust the display brightness on your iPad.
Apple® iPad® Pro Simulator: Accessing Mobile Network Settings
[Interactive Simulation]
Find out how to access mobile network settings on your iPad Pro.
Apple® iPad® Pro Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access Settings on your iPad Pro to change alert sounds, turn off GPS and more.
Apple® iPad® Pro Simulator: Adding an Account
[Interactive Simulation]
Discover how to add an account on your iPad Pro.
Apple® iPad® Pro Simulator: Adjusting your Auto-Lock Preferences
[Interactive Simulation]
Discover how to adjust Auto-Lock preferences on your iPad Pro.
Apple® iPad® Pro Simulator: Backing Up iPad with iCloud
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Account Settings
[Interactive Simulation]
Learn how to change the account settings on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Notification Sounds
[Interactive Simulation]
An interactive guide for changing the notification sounds on your iPad Pro.
Apple® iPad® Pro Simulator: Checking for and Installing System Updates
[Interactive Simulation]
Learn how to check for and install a system update on your iPad Pro.
Apple® iPad® Pro Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage Location Settings on your iPad Pro.
Apple® iPad® Pro Simulator: Managing Background App Refresh
[Interactive Simulation]
Explore how to manage the Background App Refresh on your iPad Pro.
Apple® iPad® Pro Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your iPad Pro.
Apple® iPad® Pro Simulator: Managing iPad's Memory
[Interactive Simulation]
Discover how to manage your iPad Pro's memory
Apple® iPad® Pro Simulator: Managing the Battery
[Interactive Simulation]
Learn how to manage the battery on your iPad Pro.
Apple® iPad® Pro Simulator: Removing an Account
[Interactive Simulation]
An interactive guide on how to remove an account from your iPad Pro.
Apple® iPad® Pro Simulator: Scheduling a Night Shift
[Interactive Simulation]
See how to dim your lights by scheduling Night Shift on your iPad Pro.
Apple® iPad® Pro Simulator: Setting Up Touch ID
[Interactive Simulation]
See how to set up Touch ID on your iPad Pro.
Apple® iPad® Pro Simulator: Using Airplane Mode
[Interactive Simulation]
An interactive guide for setting your iPad Pro to Airplane Mode.
Control Center Access Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change Control Center settings on your iPad.
Restriction Settings - Apple® iPad®
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Remove an Email Account - Apple® iPad®
[Device-Specific Instructions]
Email Account Settings (Personal POP / IMAP) - Apple® iPad®
[Device-Specific Instructions]
Here's info on personal email settings for your Apple iPad.
Standard Email Messaging Ports
[Device-Specific Instructions]
Reply to an Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to reply to an email message from your iPad.
Compose and Send Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to compose and send an email from your iPad.
Fetch New Data - Apple® iPad®
[Device-Specific Instructions]
Here's how to adjust how often your iPad checks for new email.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Forward an Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to forward an email message on your iPad.
Delete Email Messages - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete email messages from your iPad.
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Apple® Article - Set up an email account on your iPhone or iPad
[Device-Specific Instructions]
Here's how to find the steps to add an email account to your iPhone or iPad.
Add a Personal Email Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a personal email account to your Apple iPad.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Apple® Article - Archive your Gmail™ messages
[Device-Specific Instructions]
Here's a link for info on how to archive Gmail messages you're done with but don't want to delete.
Manually Add a Personal Email Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to complete a manual (advanced) email setup on your iPad.
View Email Messages - Apple® iPad®
[Device-Specific Instructions]
Here's how to view email messages on your iPad via the Mail app.
Apple® iPad® Pro Simulator: Adding a Corporate Email Account
[Interactive Simulation]
Learn how to access your work email on your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Personal Email Account
[Interactive Simulation]
Discover how to access your existing email account on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Inbox Views
[Interactive Simulation]
Discover how to change email inbox views on your iPad Pro.
Apple® iPad® Pro Simulator: Removing an Account
[Interactive Simulation]
Find out how to remove an email account with your iPad Pro.
Apple® iPad® Pro Simulator: Sending an Email with an Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your iPad Pro.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn GPS location for your iPad on or off.
Improving GPS Performance
[Device-Specific Instructions]
Reset Location Warnings - Apple® iPad®
[Device-Specific Instructions]
Here's how to reset your iPad's location warnings to the default settings.

Home Screen

Spotlight Search - Apple® iPad®
[Device-Specific Instructions]
Here's how to quickly search for contacts, emails, and other content on your iPad.
Manage Notes - Apple® iPad®
[Device-Specific Instructions]
Here's how to create, delete, or email a Note on your iPad.
Apple® iPad® Pro Simulator: Adding Widgets
[Interactive Simulation]
See how to add a widget on your iPad Pro.
Apple® iPad® Pro Simulator: Adding and Removing Home Screen Pages
[Interactive Simulation]
Learn how to add or remove a Home screen page on your iPad Pro.
Apple® iPad® Pro Simulator: Creating Folders
[Interactive Simulation]
Find out how to create folders on your iPad Pro to help organize your apps.
Apple® iPad® Pro Simulator: Managing Apps or Widgets
[Interactive Simulation]
See how to manage apps and widgets on the Home screen of your iPad Pro.
Apple® iPad® Pro Simulator: Managing Widgets
[Interactive Simulation]
Discover how to manage widgets on your iPad Pro.
Apple® iPad® Pro Simulator: Removing Apps from the Home Screen
[Interactive Simulation]
Discover how to remove apps on your iPad Pro.
Apple® iPad® Pro Simulator: Removing Widgets
[Interactive Simulation]
Find out how to remove widgets on your iPad Pro.
Apple® iPad® Pro Simulator: Using Quick Reply
[Interactive Simulation]
Learn how to use Quick Reply on your iPad Pro.
Display Icons - Apple® iPad®
[Device-Specific Instructions]
Here's how to see current display icons for your iPad.
Notification Center - Apple® iPad®
[Device-Specific Instructions]
Here's how to view notifications on your iPad.
View Home Screen Panels - Apple® iPad®
[Device-Specific Instructions]
Here's how to switch between Home screen panels on your iPad.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Apple® Article - iOS: Troubleshooting Personal Hotspot
[Device-Specific Instructions]
Refer to this Apple support article to troubleshoot common issues with your Personal Hotspot.
Set Up Personal Hotspot - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up or activate the hotspot on your device for use as an internet or Wi-Fi connection.
Turn Personal Hotspot On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's personal hotspot feature on or off.
Personal Hotspot Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the Personal Hotspot settings (Wi-Fi password) for your iPad.
Apple® Article - iOS: Use Personal Hotspot
[Device-Specific Instructions]
Here's how to share your internet connection on your iPhone or iPad with other devices.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Add a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a browser bookmark on your iPad.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Turn Private Browsing On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's private browsing feature on or off.
Apple® Article - How to restart the Apple Mobile Device Service (AMDS) on Windows
[Device-Specific Instructions]
If your iOS device isn't recognized in iTunes on Windows, view this info on restarting the Apple Mobile Device Service (AMDS).
Turn JavaScript On / Off - Apple® iPad®
[Device-Specific Instructions]
Allow / Block Browser Cookies - Apple® iPad®
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your iPad, view this info.
Delete a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a browser bookmark on your iPad.
Access Websites - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Bookmarking Websites
[Interactive Simulation]
Learn how to bookmark a website on your iPad Pro, so it's easy to find later.
Apple® iPad® Pro Simulator: Changing Content Settings
[Interactive Simulation]
Explore how to change your Safari® content settings on your iPad Pro.
Apple® iPad® Pro Simulator: Clearing Browsing Data
[Interactive Simulation]
Discover how to find clear the browsing data on Safari® in your iPad Pro.
Apple® iPad® Pro Simulator: Managing Browser Tabs
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your iPad Pro.
Edit a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit browser bookmarks on your iPad.
Launch a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to connect to a website from your iPad's browser bookmarks.
Web Browser - Apple® iPad®
[Device-Specific Instructions]
Here's how to access your iPad's web browser (Safari).

Keyboard

Use Smart Connector - Apple® iPad®
[Device-Specific Instructions]
Here's how to use your iPad's Smart Connector feature.
Apple® Article - Use AssistiveTouch on your iPhone, iPad, or iPod touch
[Device-Specific Instructions]
Here's a link to info on how to perform certain gestures on your iOS device, like a pinch or multi-finger swipe.
Reset Keyboard Dictionary - Apple® iPad®
[Device-Specific Instructions]
Here's how to remove saved words you have typed and return your iPad's keyboard to its default dictionary.
Create a Keyboard Shortcut - Apple® iPad®
[Device-Specific Instructions]
Here's how to create a text replacement shortcut on your iPad.
Turn Voice Input On / Off - Apple® iOS
[Device-Specific Instructions]
You can use voice input on your Apple iOS device to type hands-free instead of using your keyboard.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Apple® iPad® Pro Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your iPad Pro.
Apple® iPad® Pro Simulator: Charging your Device
[Interactive Simulation]
A visual guide on how to charge your iPad Pro.
Language Selection - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the language and region settings on your iPad.

Lock, Unlock, Password & Security

Apple® Article - Forgot passcode for your iPhone or iPad or your device is disabled
[Device-Specific Instructions]
If you've forgotten the password for your iPhone or iPad or your device is disabled, view this info.
Lock / Unlock - Apple® iPad®
[Device-Specific Instructions]
Here's how to lock or unlock the screen on your Apple iPad.
Turn Touch ID On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn Touch ID on or off on your Apple iPad.
Turn Off Passcode - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's password unlock setting on or off.
Touch ID Setup - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up Touch ID on your Apple iPad.
Apple® Article - Using a Passcode
[Device-Specific Instructions]
Touch ID Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to manage the Touch ID Settings for your Apple iPad.
Unlock Screen - Apple® iPad®
[Device-Specific Instructions]
Add Additional Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Here's how to add additional fingerprints on your Apple iPad.
Apple® Article - Two Factor Authentication
[Device-Specific Instructions]
Here's how to obtain more info from Apple on the Two-Factor Authentication used during setup.
Apple® iPad® Pro Simulator: Changing Lock Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your iPad 6s to help protect your private information.
Apple® iPad® Pro Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your iPad Pro.
Remove Saved Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Here's how to remove saved fingerprint entries from your iPad.
Turn Guided Access On / Off - Apple® iPad®
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Check Memory - Apple® iPad®
[Device-Specific Instructions]

Mobile Hotspot

Apple® iPad® Pro Simulator: Setting the Password on Mobile Hotspot
[Interactive Simulation]
See how to set up a mobile hotspot password on your iPad Pro.
Apple® iPad® Pro Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your iPad Pro as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Play Music Files - Apple® iPad®
[Device-Specific Instructions]
Here's how to play music files on your iPad.

Navigating & Multitasking

Control Center - Apple® iPad®
[Device-Specific Instructions]
Here's some info on your iPad's Control Center menu.
Apple® Article - Family Sharing
[Device-Specific Instructions]
Apple® Article - iOS: Switch Control helps you navigate your iOS device
[Device-Specific Instructions]
To learn how to control your iOS device using a single switch or multiple switches view this info on Switch Control.
Apple® iPad® Pro Simulator: Managing Open Apps
[Interactive Simulation]
Learn how to manage open apps that are running on your iPad Pro.
Control Center Access Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change Control Center settings on your iPad.
Slide Over - Apple® iPad®
[Device-Specific Instructions]
Here's how to open multiple apps at once on your iPad.
Split View - Apple® iPad®
[Device-Specific Instructions]
Here's how to open multiple apps at once in split screen view on your iPad.

Operating System & Software

Install Device Software Update - iTunes
[Device-Specific Instructions]
To check for or to install software updates for iTunes, view this info.
View Software Version - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Get help with iOS update and restore errors
[Device-Specific Instructions]
If you're getting a "The iPhone [device name] could not be restored. An unknown error occurred [error number]" error message when updating or restoring your iOS device, view this info to correct it.
Software Update: Apple iPad Pro
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
iOS Updates - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to update your iPad to the current iOS version.
Apple iOS 11 FAQs
[FAQs]
Essential iOS 11 info-which devices can get it, how to update, and key features like Maps lane guidance, Siri language translations and one-handed typing help

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - Apple® iPad®
[Device-Specific Instructions]
Inserting or removing a SIM is helpful when receiving activation errors, trouble with the browser or a blank/frozen screen.
View SIM Card Number - Apple® iPad®
[Device-Specific Instructions]
Remove SIM Card - Apple® iPad
[Device-Specific Instructions]
Here's how to remove a SIM card from an Apple iPad.
Turn SIM PIN On / Off - Apple® iPad®
[Device-Specific Instructions]
Unblock SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Import Contacts from SIM Card - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to import contacts from a SIM card to your iPad.
Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the PIN for your SIM card from the default value.
Enable / Disable / Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Here's how to enable, disable, or modify the SIM PIN on your iPad.
Apple® iPad® Pro Simulator: Inserting and Removing the SIM Card
[Interactive Simulation]
Find out how to insert and remove a SIM card from your iPad Pro.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.

Social Networking

Apple® iPad® Pro Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Twitter Account
[Interactive Simulation]
Find out how to add a Twitter acount to your iPad Pro.
Apple® iPad® Pro Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your iPad Pro to help protect your account.
Apple® iPad® Pro Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your iPad Pro.
Apple® iPad® Pro Simulator: Tweeting
[Interactive Simulation]
Learn how to tweet with Twitter® on your iPad Pro.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Apple® Article - If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
[Device-Specific Instructions]
If you have audio problems from the built-in speaker on your iPhone or iPad, view this Apple support article.
Test the Microphone - Apple® iOS
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Apple® iPad®
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Determining Message Type - Apple iOS
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Apple® Article - If you can't send or receive messages on your iPhone, iPad, or iPod touch
[Device-Specific Instructions]
If you can't send or receive messages on your iPhone or iPad, view this Apple support article.
Apple® iPad® Pro Simulator: Changing Message Settings
[Interactive Simulation]
Learn how to change message settings on your iPad Pro.
Apple® iPad® Pro Simulator: Deleting Conversations
[Interactive Simulation]
Find out how to delete conversations on your iPad Pro.
Apple® iPad® Pro Simulator: Sending a Text with an Attachmenet
[Interactive Simulation]
Discover how to send a text message with an attachment using your iPad Pro.
Apple® iPad® Pro Simulator: Sending an Image and Saving Data
[Interactive Simulation]
Find out how to send images from your iPad Pro.
Apple® iPad® Pro Simulator: Turning Off Group Message Notifications
[Interactive Simulation]
Learn how to turn off notifications for group messages from your iPad Pro.
Apple® iPad® Pro Simulator: Turning iMessage On or Off
[Interactive Simulation]
A visual guide for how to turn iMessage on or off using your iPad Pro.
Delete Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete text messages from your iPad.
Record and Send Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to record and send video on your iPad via the Messages app.
Send Existing Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing picture from your iPad using the Messages app.
Send Existing Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing video from your iPad using the Messages app.
Take and Send a Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to take a picture and send it via the Messages app on your iPad.

Tips, Tricks & Shortcuts

Set Up Printing - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up remote printing on your iPad.
Apple® Article: Use AirPrint To Print From Your iPhone, iPad, or iPod Touch
[Device-Specific Instructions]
Here's an Apple support article on how to use AirPrint to print from your iPhone or iPhone.
Apple® iPad® Pro Simulator: Changing FaceTime Settings
[Interactive Simulation]
Find out how to change the FaceTime settings on your iPad Pro.
Apple® iPad® Pro Simulator: Creating a Medical ID
[Interactive Simulation]
Discover how to create a medical ID on your iPad Pro.
Apple® iPad® Pro Simulator: Performing a Factory Reset
[Interactive Simulation]
Discover how to perform a factory reset on your iPad Pro.
Apple® iPad® Pro Simulator: Placing a Video Call
[Interactive Simulation]
Learn how to use FaceTime® on your iPad Pro.
Apple® iPad® Pro Simulator: Turning Off Wi-Fi Assist
[Interactive Simulation]
Learn how to save data by turning off Wi-Fi Assist on your iPad Pro.
Apple® iPad® Pro Simulator: Using 3D Touch for Communication
[Interactive Simulation]
Learn how to communicate using 3D Touch on your iPad Pro.
Apple® iPad® Pro Simulator: Using 3D Touch in an App
[Interactive Simulation]
See how to use 3D Touch within an app on your iPad Pro.
Apple® iPad® Pro Simulator: Using 3D Touch on the Home Screen
[Interactive Simulation]
Find out how to use 3D Touch on the Home screen of your iPad Pro.
Apple® iPad® Pro Simulator: Using Live Picture
[Interactive Simulation]
Find out how to create a live picture on your iPad Pro.
Apple® iPad® Pro Simulator: Viewing Health Data
[Interactive Simulation]
A visual walkthrough on how to view your health data using your iPad Pro.
Capture a Screenshot - Apple® iPad®
[Device-Specific Instructions]
Here's how to capture a screenshot using your iPad.

Visual & Hearing Accessibility

Common Accessibility Settings - Apple® iOS
[Device-Specific Instructions]
Here's how to configure common accessibility options for your iPhone or iPad.
Configure VoiceOver Settings - Apple® iOS
[Device-Specific Instructions]
Here's how to configure VoiceOver settings for your iPhone or iPad.
Guided Access Settings - Apple® iPad®
[Device-Specific Instructions]
RTT/TTY Settings - Apple® iOS Devices
[Device-Specific Instructions]
Turn Assisted Dialing On / Off - Apple® iOS
[Device-Specific Instructions]
Zoom & Magnifier - Apple® iOS
[Device-Specific Instructions]
Here's how to turn Zoom and Magnifier on or off for your iPhone or iPad.

Wallpapers/Theme

Set Wallpaper - Apple® iPad®
[Device-Specific Instructions]
Here's how to set the wallpaper image on your iPad.
Apple® iPad® Pro Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your iPad Pro.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Apple® Article - If your iPhone, iPad or iPod Touch won't connect to a Wi-Fi network
[Device-Specific Instructions]
If your iPhone or iPad won't connect to a Wi-Fi network, view this Apple support article.
Reset Network Settings - Apple® iPad®
[Device-Specific Instructions]
Remove Wi-Fi Connection - Apple® iPad®
[Device-Specific Instructions]
Add a Wi-Fi Network - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a Wi-Fi Network on your iPad.
Turn Virtual Private Network On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's virtual private network settings on or off.
Add a Virtual Private Network - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a Virtual Private Network on your iPad.
Turn Wi-Fi Assist On / Off - Apple® iPad®
[Device-Specific Instructions]
If your iPad's cellular data usage is higher than expected, check this setting.
Turn Wi-Fi On / Off - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your iPad Pro to connect to a Wi-Fi network, so you can access the internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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