My Verizon

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple Watch® Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Motorola moto e4
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
Verizon Wear24™
Verizon 4G LTE USB Modem UML295
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad mini™ with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LTE Internet (Installed)
Apple® iPad Air® 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
Sony Xperia® Z3v
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad Air®
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
Apple® iPad mini® 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad mini™
Samsung Gusto®
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
Apple® iPad mini™ 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
LG enV®2
Verizon Wireless UM175 USB Modem
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Samsung Galaxy Tab® S
HTC One® max
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Converged VOIP Device
Verizon Ellipsis® 10 HD
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
Verizon Wireless V620
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

 Introduction to Managing Devices

View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
My Devices FAQs
Learn how to manage the devices on your account in My Verizon. Quickly find important info about your device, access management tools, view accessories and more.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
To update the e911 address on your device that's used by emergency personnel, view this info.

Activating or Switching Devices

Activate, Switch or Bring Your Own Device FAQs
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Using My Verizon to Activate a Phone or Bring your own device
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
How to Activate Your Device
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Reconnect Service FAQs
Find out how to reconnect your devices after a service suspension.
Swap Phone Numbers between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How to Swap Phones on Your Account
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Adding a New Device

Using My Verizon to Activate a Phone or Bring your own device
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer your service FAQs
Learn how to transfer a wireless number and billing responsibility to another person, and get status updates and automated assistance to complete the process.
Add a New Device FAQs
Learn about adding a new device to your account through My Verizon.
Add a Device & New Line of Service Using My Verizon
[General Information]
Add a new line of service to your account when you purchase a new device.
How to Add a New Line of Service
Watch this video and follow the simple steps to add a new line of service to your existing Verizon Wireless account.
Length: 3:42
Can I Activate My Phone Online?
My phone broke... go a new one.. can I activate it online or do I need to call?
Can I add my old iPhone 5 to my XXL plan as a data only device?
upgrades to the ip6s last year and have found a great use for my old ip5 - an iPod for my car. Is their a way/plan to add my old iPhone 5  to my current plan as a data only device (with sim chip) and not have to open a separate data only account ( 1 less account to manage)?
Is There A Monthly Fee To Use A Smartwatch?
I'm considering buying the new LG sport watch and was just wondering is there a monthly access fee for smartwatches equipped with a sim card that can make calls?

Changing Mobile Number

Change Mobile Number FAQs
Change your mobile number for free through My Verizon. How long will it take? Can I pick my new number? Will I lose my contacts, voice mail or text messages?
How to Change Your Phone Number
Watch this video to learn how to change your phone number using My Verizon.
Length: 1:46
Swap Phone Numbers between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How Can I Change My Phone Number Online?
How can I change my phone number online ?
How much will it cost to change the phone number on one of my devices?
How much is charged to my account to change a phone # on a current line?
If I change my phone number, can I change it back to the old number?
Of I change my phone number can i change it back to the old number I had before

Managing Your Usage

Data Usage FAQs
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Can I See The Data Usage For All Phones On My Plan?
How can I see on my phone monthly data usage for all 5 phones on my plan?
Can I receive a collect call?
Are there restrictions when receiving a collection call from a jail or prison?
Does listening to Pandora, or any online music, use data?
How is data added to my phone?
Does listenting to songs I purchased on iTunes use data?
Does my phone use data (GB) when I'm listening to songs that I have already purchased on Itunes?
Does unlimited texting include sending pictures?
With the More Everything plan: Does unlimited texting include sending pictures? (I'm suddenly having trouble sending them since upgrading to unlimited.)
How Do I See How Much Data I Have Left?
I received a notice that data is nearly used up, but it does not include bonus 2 gig or any carryover data.
How Much Data Does Streaming Videos Use?
how much data does streaming videos use? I am looking for an average hour long streaming use.
How do I access real time call logs?
I am locked out of my iphone due to an equipment issue and need to see a number that called me recently.  Is there a way to see real time call logs? I see 24 hour delayed but I want to see who called me in the last hour.
How do I assign a data limit to the lines on my account?
help! how do I assign data to the lines on my account and set it up so they cant use anymore once they reach there limit?? I know its possible I just don't know how to set it up??
How do I check data usage?
Where do I find my data usage on my Android device?
How do I get a breakdown of data utilization by phone?
I used to be able to see data utilization by phone.  I don't seem to have that available any more.
How do I view other phones lines on my plan?
How do I view other phones lines on my plan
How much data does Skype use?
How much data does Skype use?
How much data does the navigator app use?
I'm thinking of getting the Navigator service and was wondering if it it a data hog?
Is monthly data usage tracked from the 1st day of the month?
I created my plan on the 10th, would like to know if data usage is tracked from the 1st or the 10th.
Is there a place on the website which shows my average monthly data usage?
Is there a place on the website which shows my average monthly data usage?  Or do I have to go through all my past bills to add them up and average it myself?
What does it mean when it states '14 of unlimited' text used?
What does it mean when it states '14 of unlimited' text used?  14 what??
What time zone is used in Data Usage reporting?
I'm in California, but the times that I see peak data use don't coincide with when I'm using my phone.  What time zone does the data usage report use?
Where are the data monitoring tools?
I'm on the unlimited plan. I am looking for a summary of my data use per line for the last billing cycle. There is not one on the PDF of my bill and the data tools referenced for MyVerizon (Data meters, data visualization day) are not showing in my account (I am the account owner, not manager). Is...
Why aren't data usage alerts working?
My data usage alerts are set up for 50%, 75% , 90% and 100%, but I'm only receiving them when I'm over 100%...  please advise as to how to correct this.
Why is my device using data in the middle of the night?
How it is possible that I'm using most of my data when I'm asleep in the middle of the night? I'm being charged for 948MB of usage at 3:30am on a Sunday. When I was at home. Asleep. On my home wifi. This is ridiculous.
Will a factory reset also reset my data usage for the month?
So I did I hard reset on my android. It erased everything as usual. It also erased my data usage on my phone. My question is, do hard resets completely remove data usage from the monthly plan? I need to know this in order to prevent over usage fees.

Naming Your Device

Name Your Device FAQs
Frequently Asked Questions about how to name your devices in My Verizon, a way to make them easier to recognize at a glance.

Upgrading a Device

Device Payment FAQs
Learn how Verizon provides the flexibility to pay for a device with monthly device payments. (Formerly known as Verizon Edge.)
Device Trade-in Program FAQs
Learn about our Device Trade-in Program that lets you recycle your old device for a Verizon Wireless Gift Card or account credit or donate it to HopeLine®.
Upgrade Device FAQs
Learn how to check your upgrade eligibility date, transfer upgrade eligibility between lines and order a new device online through My Verizon.
Upgrade Your Device
[General Information]
Check upgrade eligibility dates for all devices on your account through My Verizon. Learn how to manage your plan when you upgrade your device.
Upgrade Fee FAQs
Learn about the Upgrade Fee that applies when you upgrade your device.
Shipping FAQs
Learn about all the different shipping options available for online orders from the Verizon Wireless website.
Rebates FAQs
Learn about managing your rebates online, including how to submit a rebate, check its status and check your rebate card balance.
How to Trade in Your Device
The Device Trade-in Program lets you recycle devices to benefit our planet, donate to help victims of domestic violence or receive an account credit or gift card.
Length: 2:27
Getting Started with Your New Smartphone
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Return a Device or Accessory
Watch this video to see how to return or exchange a device or accessory you purchased from for up to 14 days.
Length: 1:53
How to Upgrade Your Device - Video
Learn how to check your upgrade eligibility, purchase a new device and change your plan with My Verizon. Get the latest and greatest devices on the market.
Length: 3:26
Can I Give My Son My Phone After I Upgrade Devices?
I'm going to upgrade my phone, my son is on my plan and wants my phone. Can I switch my phone to him if so how do I go about this?
Can I still upgrade if I lost my phone?
I lost my phone can I still upgrade.
Find Phones and Devices
[General Information]
Shop for phones and devices including the latest tablets and smartphones.
Purchase Accessories
[General Information]
Shop for cell phone accessories and more, from cases and chargers to headphones and wearable tech.
Return Policy
[General Information]
See our policy on device and accessory returns purchased from Verizon Wireless.
Return/Exchange Procedures
[General Information]
Learn more about our return and exchange procedures if you want to return a device or exchange it with a different one.

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