My Verizon - Support Overview

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.

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General

My Verizon App - Android™ & Apple® iOS - Download & Install

Here's how to download and install the My Verizon app to your Android or Apple device.

My Verizon Website - Suspend / Reconnect Device

Here's how to suspend or reconnect a phone number using the My Verizon website.

My Verizon app - Account User Status

Here's info on account roles and functionalities for the My Verizon app.

My Verizon app - Activate New Line Using Previously Owned Device

Here's how to activate a new line with a device previously used on the account via the My Verizon app.

My Verizon app - Add a Data Boost

Here's how to add a Data Boost to your plan via the My Verizon app.

My Verizon app - Add a Mobile Hotspot Data Boost

Here's how to add more Mobile Hotspot data via the My Verizon app.

My Verizon app - Add a New Line of Service

Here's how to add a new line of service to your account via the My Verizon app.

My Verizon app - Back Up Media to Verizon Cloud

Here's how to back up your media with Verizon Cloud via the My Verizon app.

My Verizon app - Check for Updates

Here's how to determine if your My Verizon app has an updated version available to download.

My Verizon app - Data Hub

Here's how to view and manage your data usage via the My Verizon app.

My Verizon app - Determine Safety Mode Status

Here's how to see if Safety Mode is enabled or disabled on your account via the My Verizon app.

My Verizon app - Device Payment Plan - Complete a Payoff

Here's how to complete a device payment agreement via the My Verizon app.

My Verizon app - Manage Account Settings

Here's how to manage your profile, edit your User ID and update your address via the My Verizon app.

My Verizon app - Manage Device Options

Here's how to manage service blocks, call forwarding and other device settings via the My Verizon app.

My Verizon app - Manage Notifications

Here's info on how to manage usage notifications via the My Verizon app.

My Verizon app - Manage Plan

Here's how to change your plan via the My Verizon app.

My Verizon app - Manage Privacy Settings

Here's how to manage Verizon Selects and Location Services via the My Verizon app.

My Verizon app - Manage Security Settings

Here's how to manage your Security Question, Voicemail Password and Account PIN via the My Verizon app.

My Verizon app - Pay Bill / Manage Bill Settings

Here's how to make a payment and manage payment methods (Autopay and paper-free billing) via the My Verizon app.

My Verizon app - Phone to Phone Content Transfer

Here's how to transfer content from one phone to another via the My Verizon app.

My Verizon app - Purchase a PopData Session

Here's how to purchase short-term unlimited data via the My Verizon app.

My Verizon app - Request Account Manager Access

Here's how to request Account Manager access on the My Verizon app.

My Verizon app - Set Up Call Forwarding

Here's how to forward your calls to a different number via the My Verizon app.

My Verizon app - Transfer Your Service

Here's how to transfer ownership of your line to someone else via the My Verizon app.

My Verizon app - Turn Safety Mode On / Off

Here's how to enable or disable Safety Mode via the My Verizon app.

My Verizon app - Turn Touch / Face ID On / Off

Here's how to sign in to the My Verizon app via fingerprint or facial recognition.

My Verizon app - Update Account Managers

Here's how to update Account Managers for your My Verizon account via the My Verizon app.

My Verizon app - Upgrade Device

Here's how to upgrade a device on your account via the My Verizon app.

My Verizon app - View Device Payment Status

Here's how to see the payment status via the My Verizon app for a device you purchased.

My Verizon app - View Order Status

Here's how to view and check the delivery status of orders (past and present) via the My Verizon app.

Register via My Verizon app

Here's how to register for My Verizon via the My Verizon app.

The My Verizon app FAQs

Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.

Video: Get to know the My Verizon app
(length: 1:22)

Manage your account and plan from the palm of your hand. See your feed, dive deeper into your data, view your bill, get on-demand support, or even change your plan or upgrade your device.
Length: 1:22

My Verizon app

My Verizon app - Adjust Service Blocks

Here's how to adjust service blocks (e.g., web purchases, video downloads, etc.) via the My Verizon app.

My Verizon app - Call and Message Blocking

Here's how to temporarily block calls and messages from specific numbers for free via the My Verizon app.

My Verizon app - Change Mobile Number

Here's how to change your mobile number via the My Verizon app.

My Verizon app - Update Language to Spanish

Here's how to update the language for the My Verizon app to Spanish.

Video: Add an International Travel Plan with the My Verizon App
(length: 0:15)

Watch how easy it is to add an International Travel Plan to your Verizon account with the My Verizon app. Go international mode before airplane mode.
Length: 0:15

Video: Changing Your Plan Has Never Been Easier Than with the My Verizon App
(length: 0:15)

Watch how the My Verizon app makes changing your plan stress-free. Now you can change your plan while changing your color.
Length: 0:15

Video: Get Support Quickly and Easily with the My Verizon App
(length: 0:15)

Chat with us fast, get answers even faster. Watch how quickly and easily the “Service Chat Bot” answers your questions on the My Verizon app.
Length: 0:15

Video: Upgrade Your Phone Quickly and Easily with the My Verizon App
(length: 0:15)

Watch how easy it is to upgrade your phone on the My Verizon app. You’re just a few clicks away from a hot new device.
Length: 0:15

My Verizon app (Prepaid)

How to use the My Verizon app for prepaid

Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices.

Manage TravelPass® - My Verizon Website

Here's how to add or remove TravelPass from your line using your My Verizon online account.

My Verizon app (Prepaid) - Check for Updates

Here's how to determine if your My Verizon app (Prepaid) has an updated version available to download.

My Verizon app (Prepaid) - Data Hub

Here's how to view and manage your data usage via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Manage Account Settings

Here's how to manage your profile, edit your User ID and update your address via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Manage Add-Ons

Here's how to manage add-ons (Ringback Tones, Block Caller ID, etc.) via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Manage International Calling Plan

Here's how to manage international calling plans via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Manage Plan

Here's how to change your plan via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Manage Security Settings

Here's how to update passwords and manage security settings via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Payments

Here's how to access payment options via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Reconnect Service

Here's how to reconnect service on a new or existing device via the My Verizon app (Prepaid).

My Verizon app (Prepaid) - Send Funds

Here's how to send funds to other lines on your account via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Suspend Device

Here's how to temporarily suspend service for a device via the My Verizon app (prepaid).

My Verizon app (Prepaid) - Upgrade Device

Here's how to upgrade a device on your account via the My Verizon app (Prepaid).

My Verizon app (Prepaid) - View Documents, Receipts and Agreements

Here's how to view order status, receipts and other documents from the My Verizon app (prepaid).

My Verizon app (Prepaid) - View Order Status

Here's how to view or check delivery status of orders (past and present) via the My Verizon app (prepaid).

My Verizon app - How to Add TravelPass®

Here's how to turn TravelPass on or off via the My Verizon app.

My Verizon app for prepaid FAQs

Frequently asked questions about the My Verizon Mobile App for prepaid smartphones.

Register via My Verizon app (Prepaid)

Here's how to register for My Verizon via the My Verizon app (prepaid).

Video: Introducing My Verizon App (Prepaid)
(length: 0:59)

Watch this video to learn how easy it is to manage your Prepaid account, data and payments with the My Verizon App (Prepaid).
Length: 0:59