Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
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Apple® iPhone® 7
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Apple® iPhone® 6s
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Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
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Apple® iPad® 2
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Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
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Verizon Wireless Home Phone
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Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
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GizmoGadget™ by LG
moto g6
Google Pixel 2
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Motorola moto z2 force edition
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G7 ThinQ
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Verizon Ellipsis® Jetpack® MHS900L
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DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
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Droid Turbo by Motorola
Verizon Ellipsis® 8
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Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
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ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
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BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
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Casio G'zOne Ravine®
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HTC Desire® 530
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HTC One M9
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LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
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LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
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Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

General

Enable / Disable Safety Mode - My Verizon app
[Device-Specific Instructions]
Here's how to enable or disable Safety Mode via the My Verizon app.
The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
Data Hub - My Verizon app
[Device-Specific Instructions]
Here's how to view and manage your data usage via the My Verizon app.
Download & Install - My Verizon App - Android® & Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the My Verizon app to your Android or Apple device.
Add a Data Boost - My Verizon app
[Device-Specific Instructions]
Here's how to add a Data Boost to your plan via the My Verizon app.
Get to know the My Verizon app
[Video]
Manage your account and plan from the palm of your hand. See your feed, dive deeper into your data, view your bill, get on-demand support, or even change your plan or upgrade your device.
Length: 1:22
Determine Safety Mode Status - My Verizon app
[Device-Specific Instructions]
Here's how to see if Safety Mode is enabled or disabled on your account via the My Verizon app.
Phone to Phone Content Transfer - My Verizon app
[Device-Specific Instructions]
Here's how to transfer content from one phone to another via the My Verizon app.
Register via My Verizon app
[Device-Specific Instructions]
Here's how to register for My Verizon via the My Verizon app.
Update Account Managers - My Verizon app
[Device-Specific Instructions]
Here's how to update Account Managers for your My Verizon account via the My Verizon app.
Account User Status - My Verizon app
[Device-Specific Instructions]
Here's info on account roles and functionalities for the My Verizon app.
Purchase a PopData Session - My Verizon app
[Device-Specific Instructions]
Here's how to purchase short-term unlimited data via the My Verizon app.
Pay Bill / Manage Bill Settings - My Verizon app
[Device-Specific Instructions]
Here's how to make a payment and manage payment methods (autopay and paper-free billing) via the My Verizon app.
Manage Security Settings - My Verizon app
[Device-Specific Instructions]
Here's how to update passwords and manage other security settings via the My Verizon app.
View Current and / or Past Bills - My Verizon app
[Device-Specific Instructions]
Here's how to view current and past bills via the My Verizon app.
Manage Plan - My Verizon app
[Device-Specific Instructions]
Here's how to manage your plan via the My Verizon app.
My Verizon Mobile App End User License Agreement
[Important Consumer Information]
Verizon Wireless service end user license agreement for the My Verizon Mobile App.
Manage Account Settings - My Verizon app
[Device-Specific Instructions]
Here's how to manage your profile, edit your User ID and update your address via the My Verizon app.
Manage Device Options - My Verizon app
[Device-Specific Instructions]
Here's how to manage service blocks, call forwarding and other device settings via the My Verizon app.
Activate New Line Using Previously Owned Device - My Verizon app
[Device-Specific Instructions]
To activate a new line with a device previously used on the account via the My Verizon app, view this.
Upgrade Device - My Verizon app
[Device-Specific Instructions]
Here's how to upgrade a device on your account via the My Verizon app.
Back Up Media to Verizon Cloud - My Verizon app
[Device-Specific Instructions]
Here's how to back up your media with Verizon Cloud via the My Verizon app.
View Device Payment Status - My Verizon app
[Device-Specific Instructions]
Here's how to see the payment status via the My Verizon app for a device you purchased.
Manage Privacy Settings - My Verizon app
[Device-Specific Instructions]
Here's how to manage Verizon Selects and Location Services via the My Verizon app.
Manage Notifications - My Verizon app
[Device-Specific Instructions]
Here's info on how to manage usage notifications via the My Verizon app.
Add a Mobile Hotspot Data Boost - My Verizon app
[Device-Specific Instructions]
Here's how to add more Mobile Hotspot data via the My Verizon app.
Add a New Line of Service - My Verizon app
[Device-Specific Instructions]
Here's how to add a new line of service to your account via the My Verizon app.
Adjust Service Blocks - My Verizon app
[Device-Specific Instructions]
Here's how to adjust service blocks (e.g., web purchases, video downloads, etc.) via the My Verizon app.
Call and Message Blocking - My Verizon app
[Device-Specific Instructions]
Here's how to temporarily block calls and messages from specific numbers via the My Verizon app.
Change Mobile Number - My Verizon app
[Device-Specific Instructions]
Here's how to change your mobile number via the My Verizon app.
Check for Updates - My Verizon app
[Device-Specific Instructions]
Here's how to determine if your My Verizon app has an updated version available to download.
Complete a Payoff - Device Payment Plan - My Verizon app
[Device-Specific Instructions]
Here's how to change your mobile number via the My Verizon app.
Request Account Manager Access - My Verizon app
[Device-Specific Instructions]
Here's how to request Account Manager access on the My Verizon app.
Set Up Call Forwarding - My Verizon app
[Device-Specific Instructions]
Here's how to forward your calls to a different number via the My Verizon app.
Suspend / Reconnect Device - My Verizon app
[Device-Specific Instructions]
Here's how temporarily suspend and reconnect service for a device via the My Verizon app.
Transfer Your Service - My Verizon app
[Device-Specific Instructions]
Here's how to transfer ownership of your line to someone else via the My Verizon app.
Turn Touch / Face ID On / Off - My Verizon App
[Device-Specific Instructions]
Here's how to sign in to the My Verizon app via fingerprint or facial recognition.
View Order Status - My Verizon app
[Device-Specific Instructions]
Here's how to view and check the delivery status of orders (past and present) via the My Verizon app.

My Verizon app

Edit Share Name ID - My Verizon app
[Device-Specific Instructions]
Here's info on customized Caller ID options available for your device via the My Verizon app.
Add an International Travel Plan with the My Verizon App
[Video]
Watch how easy it is to add an International Travel Plan to your Verizon account with the My Verizon app. Go international mode before airplane mode.
Length: 0:15
Changing Your Plan Has Never Been Easier Than with the My Verizon App
[Video]
Watch how the My Verizon app makes changing your plan stress-free. Now you can change your plan while changing your color.
Length: 0:15
Get Support Quickly and Easily with the My Verizon App
[Video]
Chat with us fast, get answers even faster. Watch how quickly and easily the “Service Chat Bot” answers your questions on the My Verizon app.
Length: 0:15
Update Language to Spanish - My Verizon app
[Device-Specific Instructions]
Here's how to update the language for the My Verizon app to Spanish.
Upgrade Your Phone Quickly and Easily with the My Verizon App
[Video]
Watch how easy it is to upgrade your phone on the My Verizon app. You’re just a few clicks away from a hot new device.
Length: 0:15

My Verizon app (Prepaid)

My Verizon app for prepaid FAQs
[FAQs]
Frequently asked questions about the My Verizon Mobile App for prepaid smartphones.
Check for Updates - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to determine if your My Verizon app (Prepaid) has an updated version available to download.
Data Hub - My Verizon app (Prepaid)
[Device-Specific Instructions]
Enable / Disable TravelPass℠ - My Verizon Website (Prepaid)
[Device-Specific Instructions]
Here's how to add or remove TravelPass from your line using your My Verizon (Prepaid) online account.
Introducing My Verizon App (Prepaid)
[Video]
Watch this video to learn how easy it is to manage your Prepaid account, data and payments with the My Verizon App (Prepaid).
Length: 0:59
Manage Add-Ons - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Ringback Tones, Block Caller ID, etc.) via the My Verizon app (prepaid).
Manage International Calling Plan - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to manage international calling plans via the My Verizon app (Prepaid).
Manage Plan - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to change your plan via the My Verizon app (prepaid).
Manage Security Settings - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to update passwords and manage security settings via the My Verizon app (prepaid).
My Verizon app for Prepaid - How to use Guide
[How to Use Guide]
Get detailed instructions on how to manage your prepaid account using the new My Verizon app on your smartphone. Learn how to add or transfer lines to set up a prepaid family account and manage devices.
Payments - My Verizon app (Prepaid)
[Device-Specific Instructions]
Reconnect Service - My Verizon app (Prepaid)
[Device-Specific Instructions]
Register via My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to register for My Verizon via the My Verizon app (prepaid).
Send Funds via My Verizon app (Prepaid)
[Device-Specific Instructions]
Suspend Device - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to temporarily suspend service for a device via the My Verizon app (prepaid).
Upgrade Device - My Verizon app (Prepaid)
[Device-Specific Instructions]
Here's how to upgrade a device on your account via the My Verizon app (Prepaid).
View Order Status - My Verizon app (Prepaid)
[Device-Specific Instructions]

Still Have Questions?


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