Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Apple App Store

Apple® iPhone® 6s Plus Simulator: Changing Settings
[Interactive Simulation]
Learn how to change the App Store settings on your iPhone 6s Plus.
Apple® iPhone® 6s Plus Simulator: Downloading an App
[Interactive Simulation]
Discover how to search for and download an app or widget in the Apple® App Store℠ on your iPhone 6s Plus.
Apple® iPhone® 6s Plus Simulator: Uninstalling an App
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your iPhone 6s Plus.

Apple Pay

Backup Assistant

How do I move contacts from Backup Assistant to Verizon Cloud?
[Community]
How can you get a contact list from Backup Assistant (flip phone, LG Revere 2)  to the Verizon Cloud (iPhone 6s Plus). In the past, you could use the Backup Assistant app on the iPhone but that is now desupported... or you could go to the backup assistant website and download the contacts, but that...

Backup Assistant Plus

Backup Assistant Plus FAQs
[FAQs]
Learn about Backup Assistant Plus and the free upgrade to Verizon Cloud. Back up and restore the contacts, music, pictures and videos on your mobile devices.

Delphi Connect

Device Switch

BlackBerry® - Device Switch - Apple® iOS
[Device-Specific Instructions]

Facebook

Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Do Facebook Videos use data when you have WiFi assist off?
[Community]
Do Facebook Vids use Data with WiFi assist off ?

FaceTime

Apple® Article - Using FaceTime®
[Device-Specific Instructions]
FaceTime - Apple® iPhone® 6s / 6s Plus
[Device-Specific Instructions]
Why don't FaceTime calls show in the call log?
[Community]
Does anyone know why a FaceTime call does not show in the call log?
Why is my old iphone still receiving calls?
[Community]
I just upgraded from a 5 to an iphone 6s. I ordered the phone through apple.com.  I didnt trade in my old phone. I still keep gettimg calls on both phones. How is this possible?

Family Locator

Family Locator FAQs
[FAQs]
Learn how you can locate your family members' phones and stay connected with your family, even when you aren't with them.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Find My iPhone

Apple® Article - iCloud: Locate your device
[Device-Specific Instructions]
Can you turn on Find My iPhone remotely?
[Community]
Can you turn on Find My iPhone remotely?
How can I track my lost iPhone?
[Community]
My iPhone 6s was stolen and I do not have find my iPhone on it. The only way I can track it is through find my friends which can only be used when they have the phone on. I have insurance so I can get a new phone but I have a lit of personal information on this phone. Is there anyway to get the phone...
How do I locate a missing phone?
[Community]
My phone is missing and I want to find it and see who took it.  How can I do this?
Is there a tracking device on my phone?
[Community]
I lost my phone in my home on Monday tried calling but goes to voice mail is there a tracking device on my phone?
What should I do if I returned my device but forgot to erase the data on it?
[Community]
i sent in my iphone 6s for a trade-in but i forgot to reset the phone and erase the data, please help

go90

go90 FAQs
[FAQs]
Learn more about go90, a video streaming app that offers access to live and on demand video wrapped in a social experience.
Add Likes - go90™
[Device-Specific Instructions]
Change Password - go90™
[Device-Specific Instructions]
Check for Updates - go90™
[Device-Specific Instructions]
Content No Longer Available - go90™
[Device-Specific Instructions]
Customize Push Notifications - go90™
[Device-Specific Instructions]
Delete a Comment - go90™
[Device-Specific Instructions]
View Watch History / Activity - go90™
[Device-Specific Instructions]

Good Mobile Messaging

Health

Create Medical ID - Health App - Apple® iOS
[Device-Specific Instructions]
Dashboard - Health App - Apple® iOS
[Device-Specific Instructions]
Health Data - Health App - Apple® iOS
[Device-Specific Instructions]
Sources - Health App - Apple® iOS
[Device-Specific Instructions]

iCloud

iCloud Settings - Apple® iPhone®
[Device-Specific Instructions]
Delete iCloud Account - Apple® iPhone®
[Device-Specific Instructions]
Apple® Article - Manage your iCloud Storage
[Device-Specific Instructions]
Apple® Article: iOS - Set Up iCloud
[Device-Specific Instructions]
Apple® Article - iCloud Drive FAQ
[Device-Specific Instructions]
Apple® Article - Leave Family Sharing
[Device-Specific Instructions]
Apple® Article - iCloud: Locate your device
[Device-Specific Instructions]
Can I transfer my sms messages from an iPhone 5s to an iPhone 6?
[Community]
     can i copy my sms messages from iphone 5s to iphone 6?
How do I move data between devices?
[Community]
How do I transfer my data from my old iPhone to my new iPhone? The Verizon cloud app only transfers photos and contacts but not music, videos, or PDF or zip files. I've tried both the cloud app and the content transfer app and I've had no luck.
How do I move my apps from an iPhone 5 to a 6S?
[Community]
How do I move my apps etc. from a Iphone 5 to 6S?
How do I restore data from iCloud to my new device?
[Community]
I purchased a new iPhone 6s and I need to get all my data from the iCloud and into my new phone. How do I do that?thankspat
What should I do if I returned my device but forgot to erase the data on it?
[Community]
i sent in my iphone 6s for a trade-in but i forgot to reset the phone and erase the data, please help

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.
Apple® Article - iOS: Using Messages
[Device-Specific Instructions]

iTunes

Download and Install iTunes® - Windows®
[Device-Specific Instructions]
Syncing with iTunes®
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
iTunes® System Requirements
[Device-Specific Instructions]
Syncing with iTunes® - Photos
[Device-Specific Instructions]
Apple® article - Download Past Purchases
[Device-Specific Instructions]
Apple article - Latest iTunes Version
[Device-Specific Instructions]
Unable to Sync with iTunes® - Photos
[Device-Specific Instructions]
Can I transfer my iTunes backups to my iPhone 6s?
[Community]
I have my 5s backed up on my computer using iTunes. If I upgrade to a 6s phone will I be able to transfer my 5s backup from iTunes on my computer to a new 6s phone? My initial thought is that the backup on iTunes will only backup to the exact same phone, i.e. my 5s. Am I correct ? If so how would I transfer...
How do I get all of my music to transfer to my new device?
[Community]
Hello,I recently upgraded to a 6s and after all my information was transferred to the new phone I noticed half of my music did not transfer. I am able to see the songs in my library however when I click it it says its unavailable. When I go to itunes the only option available is to repurchase the song....
How do I move my apps from an iPhone 5 to a 6S?
[Community]
How do I move my apps etc. from a Iphone 5 to 6S?
How do I share my music?
[Community]
How can I unlock my music so that I can share it
What should I do if I returned my device but forgot to erase the data on it?
[Community]
i sent in my iphone 6s for a trade-in but i forgot to reset the phone and erase the data, please help
Why does my husband receive my incoming texts on his phone?
[Community]
I added another I phone to my account.  My incoming texts go to his phone instead of mine.

Maps

Apple® iPhone® 6s Plus Simulator: Adding Map Layers
[Interactive Simulation]
Find out how to add layers to Maps to view current traffic on your iPhone 6s Plus.
Apple® iPhone® 6s Plus Simulator: Using Turn-by-Turn Direction
[Interactive Simulation]
A visual guide on how to navigate to a location using Maps on your iPhone 6s Plus.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The new My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - MVD - Apple® iPhone®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your iPhone related to the battery, storage, or performance.
Sign in to My Verizon Website
[Device-Specific Instructions]
View Device Health Check - My Verizon app - Apple® iPhone®
[Device-Specific Instructions]
Use the Device Health Check to identify and fix common issues on your iPhone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Learn how to manage add-ons using the My Verizon app.
Global Ready Check - My Verizon Mobile App
[Device-Specific Instructions]
Use the Global Ready Check to determine if your device can be used while traveling internationally.
Manage International Plan - My Verizon app
[Device-Specific Instructions]
Learn how to manage international plans and view international data usage from the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon Mobile

How do I cancel Total Mobile Protection?
[Community]
How do I cancel TMP for my Apple 6s?

ScanLife / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Siri

Apple® Article - About Siri
[Device-Specific Instructions]
Apple® Article - Get help with Siri®
[Device-Specific Instructions]
Apple® iPhone® 6s Plus Simulator: Turning Siri On and Off
[Interactive Simulation]
Learn how to turn Siri on and off with your iPhone 6s Plus.
Apple® iPhone® 6s Plus Simulator: Using Siri
[Interactive Simulation]
Discover how to get use Siri® on your iPhone 6s Plus.
Apple® iPhone® 6s Plus Simulator: Using Siri Hands-Free
[Interactive Simulation]
An interactive guide for how to use Siri handsfree on your iPhone 6s Plus.
Why doesn't Siri know who the owner of my device is?
[Community]
I'm guessing that it has something to do with iTunes?

Verizon Cloud

How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Download Media - Verizon Cloud - Website
[Device-Specific Instructions]
To upload/download/manage your music, pictures, videos and documents via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Uninstall - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
How do I get rid of triple contacts?
[Community]
How do I get rid of triplicate contacts on iPhone 6s contacts and in Verizon iCloud.
How do I move contacts from Backup Assistant to Verizon Cloud?
[Community]
How can you get a contact list from Backup Assistant (flip phone, LG Revere 2)  to the Verizon Cloud (iPhone 6s Plus). In the past, you could use the Backup Assistant app on the iPhone but that is now desupported... or you could go to the backup assistant website and download the contacts, but that...

Verizon Content Transfer

Can I transfer my sms messages from an iPhone 5s to an iPhone 6?
[Community]
     can i copy my sms messages from iphone 5s to iphone 6?
How do I move data between devices?
[Community]
How do I transfer my data from my old iPhone to my new iPhone? The Verizon cloud app only transfers photos and contacts but not music, videos, or PDF or zip files. I've tried both the cloud app and the content transfer app and I've had no luck.
How do I transfer contacts from my pantech breakout to an iphone6s?
[Community]
I am having trouble getting my Pantech Breakout to recognize my iphone6s.  I want to transfer my contacts to the iphone. Any advice??
How do I transfer contacts to an iPhone 6s from nokia 928?
[Community]
I'm wondering if it is easier to manually put my contacts on my new IPhone 6s?  Has anyone transferred from a Nokia Windows phone to iPhone?  Do the formats match closely?  Thanks
How do I transfer content from an old iPhone to my s6?
[Community]
So tomorrow my new iPhone (6s) is coming in the mail and I want my stuff on the new one, and my mom is getting my old phone(had flip phone), are these the steps I do to make it work? 1. Do iCloud backup on old2. Restore from new iphone3. Reset old phone4. Mom takes in my old phone and her flip phone...
How do I transfer my texts?
[Community]
Just upgraded to the 6s plus from a droid maxx. How do I get my text messages moved over?
Where is the 'move from android' option?
[Community]
"move to android" option does not show up when setting up new iphone 6s plus

Verizon FamilyBase

Add Time Restrictions - FamilyBase™
[Device-Specific Instructions]
How can I restrict my son's data usage on an iphone 6s?
[Community]
how can I restrict my sons data usage on his iphone 6s

Verizon Messages

How do I receive the 'security code' for Messages+?
[Community]
I just purchased and activated an iPhone 6s under Verizon, and I can't receive texts from any app except message that comes default with the phone. I've already turned off iMessage in my settings, but still no texts come to message plus. How can I set message plus from Verizon as my default texting app?...
How do I view and send texts on both of my phones?
[Community]
I am trying to send text messages from the other phone listed in my Verizon. It only allows me to send texts out of one line? I am running iPhones for both. One is a 6 and the other is a 6s. Any thoughts would be great.

Verizon Messages (Message+)

How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.

Verizon Support & Protection

Erase Data - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely erase/wipe/delete its data via a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Lock Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely lock it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Locate Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely locate it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Subscription Setup - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
To set up/activate Verizon Support & Protection to protect your device from viruses and mobile threats and locate it if it's been lost or stolen, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Sound Alarm - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely sound an alarm from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...

Visual Voicemail

Visual Voicemail FAQs
[FAQs]
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.

VZ Navigator

Uninstall VZ Navigator - Apple® iPhone®
[Device-Specific Instructions]

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