Select Your Device
Samsung Galaxy S8
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Apple® iPhone® 7
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Moto Z Play Droid Edition
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DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
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Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
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DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
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Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
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LG G4™
Google Pixel
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Droid Turbo in Ballistic Nylon
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Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
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Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
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Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Arlo Go
Sharp KIN™ TWO
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Verizon SmartHub
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Apple App Store

Apple® iPhone® 6 Plus Simulator: Changing Settings
[Interactive Simulation]
Learn how to change the App Store settings on your iPhone 6 Plus.
Apple® iPhone® 6 Plus Simulator: Downloading an App
[Interactive Simulation]
Discover how to search for and download an app or widget in the Apple® App Store℠ on your iPhone 6 Plus.
Apple® iPhone® 6 Plus Simulator: Uninstalling an App
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your iPhone 6 Plus.

Apple Pay

Make a Payment - Apple Pay
[Device-Specific Instructions]
Initial Set Up - Apple Pay
[Device-Specific Instructions]
Add a Card - Apple Pay
[Device-Specific Instructions]
Transaction Defaults - Apple Pay
[Device-Specific Instructions]
Remove a Card - Apple Pay
[Device-Specific Instructions]
Apple® Article - Apple Pay FAQ
[Device-Specific Instructions]
What is the benefit of being NFC enabled?
[Community]
PacificaM asked Verizon Wireless: Q: What is the benefit of being NFC enabled? A: Glad you asked. Here are the benefits of Near Field Communication: Simple - There's no pairing or set up involved Secure - Increased safety due to short range transmissions Fast - Connection is typically less than...

Backup Assistant Plus

Backup Assistant Plus FAQs
[FAQs]
Learn about Backup Assistant Plus and the free upgrade to Verizon Cloud. Back up and restore the contacts, music, pictures and videos on your mobile devices.

Delphi Connect

Device Switch

BlackBerry® - Device Switch - Apple® iOS
[Device-Specific Instructions]

Facebook

Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]

FaceTime

Apple® Article - Using FaceTime®
[Device-Specific Instructions]
Can I use facetime while my service is suspended?
[Community]
I suspended my US service because I will be traveling in Europe for the next 6 months.I was told I would be able to use my phone while on wifi for texting and facetime.Currently, I can only facetime with my wife and only after she calls me....I cannot call anyone.  It always said "call failed". Similarly,...
FaceTime - Apple® iPhone® 6 / 6 Plus
[Device-Specific Instructions]
I do not have any cell coverage in my area. Can I make phone calls with the iPhone 6 through a WiFi connection?
[Community]
Hodgie asked Verizon Wireless: Q: I do not have any cell coverage in my area. Can I make phone calls with the iPhone 6 through a WiFi connection? A: Great question! The iPhone 6 does support advanced calling which allows for video calls over wi-fi with any other phones that support advanced...

Family Locator

Family Locator FAQs
[FAQs]
Learn how you can locate your family members' phones and stay connected with your family, even when you aren't with them.
Access Family Locator - Apple® iOS
[Device-Specific Instructions]
Does Family Locator on the iPhone6 support "area location only?"
[Community]
Can anyone confirm that the Verizon Family Locator app works with iPhone 6 with "area location only", not precise locations? I cannot get precise locations to work with this phone. Thanks for any advice.
Is the iPhone 6 compatible with family locator?
[Community]
is the i phone 6 compatible with family locator
Is the iPhone compatible with Family Locator?
[Community]
Is iphone compatible with Family Locator?

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Find My iPhone

Find My iPhone - Apple® iPhone® 6 / 6 Plus
[Device-Specific Instructions]
How Can I Locate My iPhone 6s?
[Community]
How can I locate iphone 6S?
My iPhone 6 was stolen. Can it be used again after I locked and erased it?
[Community]
So, my 6 was stolen off me at the mall. I locked it with Find My iPhone and subsequently erased it with it as well. I never filed with the police because I went and got a replacement through the insurance on my plan. Is my stolen device essentially just an iPod for them now, or can they do something shady...
What password do I need to use to access Find My iPhone?
[Community]
My daughter needs her screen changed on her iphone6, when trying to turn off Find My iPhone it asks for a password to her email...problem is we no longer subscribe to Verizon email so it won't accept the password..any ideas on how to resolve this?

go90

go90 FAQs
[FAQs]
Learn more about go90, a video streaming app that offers access to live and on demand video wrapped in a social experience.
Access Favorites - go90™
[Device-Specific Instructions]
Add / Change Profile Picture - go90™
[Device-Specific Instructions]
Add Likes - go90™
[Device-Specific Instructions]
Change Password - go90™
[Device-Specific Instructions]
Change Streaming Option - go90™
[Device-Specific Instructions]
Check Current Version - go90™
[Device-Specific Instructions]
Check for Updates - go90™
[Device-Specific Instructions]
Content No Longer Available - go90™
[Device-Specific Instructions]
Create Profile - go90™
[Device-Specific Instructions]
Customize Push Notifications - go90™
[Device-Specific Instructions]
Delete a Comment - go90™
[Device-Specific Instructions]
Device Gets Hot while Streaming - go90™
[Device-Specific Instructions]
Log In - go90™
[Device-Specific Instructions]
Play Videos and Shows - go90™
[Device-Specific Instructions]
Reset Password - go90™
[Device-Specific Instructions]
Sign Out - go90™
[Device-Specific Instructions]
Timeout Error - go90™
[Device-Specific Instructions]
Troubleshooting Audio Loss - go90™
[Device-Specific Instructions]
Turn Closed Captioning On / Off - go90™
[Device-Specific Instructions]
Turn Notifications Off - go90™
[Device-Specific Instructions]
Update Account Info - go90™
[Device-Specific Instructions]
View / Post Comments - go90™
[Device-Specific Instructions]
View Watch History / Activity - go90™
[Device-Specific Instructions]
Watch NBA League Pass - go90™
[Device-Specific Instructions]
Watch NBA League Pass - go90™
[Device-Specific Instructions]

Good Mobile Messaging

iCloud

Apple® Article: iOS - Set Up iCloud®
[Device-Specific Instructions]
Apple® Article - iCloud® Drive FAQ
[Device-Specific Instructions]
Apple® Article - Leave Family Sharing
[Device-Specific Instructions]
Can a Verizon Store help transfer content onto a new phone?
[Community]
My daughter damaged her iPhone6.  We received a refurbished iPhone6 through insurance.  She wants to save everything on her old phone (it is still usable), but our Mac is very old and does not support newer versions of iTunes.  Can a Verizon store help transfer all of her content onto the...
How can I get more storage on my device?
[Community]
I have a apple 6plus 8g is there another way to get more then buying another phone??
How do I retrieve files I backed up to iCloud?
[Community]
Just got new iPhone 6 I backed up the iPhone 5 to iCloud from the phone. Now i don't know how to retrieve the files from iCloud to the new iPhone 6
How do i transfer texts from an old iPhone 6 to a new iPhone 6?
[Community]
Need help transferring text messages from old iphone to new.
Why can't I back up my device?
[Community]
I recently just got an iPhone 6 less then 2 months now. And I keep getting a message that says there is not enough storage and that the phone can't be backed up. I have no clue what I need to do. Thanks in advance!

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.
Can I use facetime while my service is suspended?
[Community]
I suspended my US service because I will be traveling in Europe for the next 6 months.I was told I would be able to use my phone while on wifi for texting and facetime.Currently, I can only facetime with my wife and only after she calls me....I cannot call anyone.  It always said "call failed". Similarly,...
I can only receive text messages if I send a text first. How do I fix this?
[Community]
My daughter, also on same family plan, has sent 4 or 5 text messages but I haven't received any.  I only started receiving texts from my hubby after I sent him a text (I have still not received the earlier texts he sent before I started texting him).  I would really appreciate any advise you...

iTunes

Download and Install iTunes® - Windows®
[Device-Specific Instructions]
Syncing with iTunes®
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
iTunes® System Requirements
[Device-Specific Instructions]
Syncing with iTunes® - Photos
[Device-Specific Instructions]
Apple® article - Download Past Purchases
[Device-Specific Instructions]
Apple article - Latest iTunes® Version
[Device-Specific Instructions]
Unable to Sync with iTunes® - Photos
[Device-Specific Instructions]
Can I activate add back up my information to a new device without going to the store?
[Community]
In order to bypass going to the Apple store, my thought was to: Backup our old phones on iTunes Purchase and activate new phones at a Verizon store (keeping the same phone numbers) Restore the backup on the new phones Will that work?  We want to make sure we don't lose our contacts,...
Can I see the date apps were downloaded to my phone?
[Community]
Does anyone know if there is a way to see the date that an app was downloaded to the phone? Thank you!!
Can a Verizon Store help transfer content onto a new phone?
[Community]
My daughter damaged her iPhone6.  We received a refurbished iPhone6 through insurance.  She wants to save everything on her old phone (it is still usable), but our Mac is very old and does not support newer versions of iTunes.  Can a Verizon store help transfer all of her content onto the...
How do I use a song I downloaded as a ringtone?
[Community]
I downloaded as onto my Iphone 6.  I purchased it today and have never had a smartphone.  How do I find this song and can I make it into my ringtone.  That is the reason I downloaded it.

Kickbit

Kickbit FAQs
[FAQs]
Learn more about Kickbit, an app you can use to earn mobile data that can be transferred to your Verizon Wireless prepaid smartphone.

Maps

Apple® iPhone® 6 Plus Simulator: Adding Map Layers
[Interactive Simulation]
Find out how to add layers to Maps to view current traffic on your iPhone 6 Plus.
Apple® iPhone® 6 Plus Simulator: Using Turn-by-Turn Direction
[Interactive Simulation]
A visual guide on how to navigate to a location using Maps on your iPhone 6 Plus.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The new My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - MVD - Apple® iPhone®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your iPhone related to the battery, storage, or performance.
View Device Health Check - My Verizon app - Apple® iPhone®
[Device-Specific Instructions]
Use the Device Health Check to identify and fix common issues on your iPhone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Learn how to manage add-ons using the My Verizon app.
Global Ready Check - My Verizon Mobile App
[Device-Specific Instructions]
Use the Global Ready Check to determine if your device can be used while traveling internationally.
Manage International Plan - My Verizon app
[Device-Specific Instructions]
Learn how to manage international plans and view international data usage from the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon Mobile

Can I check my text messages online?
[Community]
my cell phone isn't working I would like to know if I can check my messages online?

ScanLife / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Siri

Apple® Article - About Siri®
[Device-Specific Instructions]
Apple® Article - Get help with Siri®
[Device-Specific Instructions]
Apple® iPhone® 6 Plus Simulator: Turning Siri On and Off
[Interactive Simulation]
Learn how to turn Siri on and off with your iPhone 6 Plus.
Apple® iPhone® 6 Plus Simulator: Using Siri
[Interactive Simulation]
Discover how to get use Siri® on your iPhone 6 Plus.
Apple® iPhone® 6 Plus Simulator: Using Siri Hands-Free
[Interactive Simulation]
An interactive guide for how to use Siri handsfree on your iPhone 6 Plus.
Siri Settings - Apple® iPhone® 6 / 6 Plus
[Device-Specific Instructions]

Verizon Cloud

Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Download Media - Verizon Cloud - Website
[Device-Specific Instructions]
To upload/download/manage your music, pictures, videos and documents via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Uninstall - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
How do I transfer contacts from the Verizon Cloud to my iPhone 6?
[Community]
I bought an iPhone 6.  I had an htc droid.  How do I transfer my pictures, contacts, etc to my new iPhone?  Everything is on Verizon Cloud.

Verizon Content Transfer

Can I purchase an iPhone 6 at retail price and transfer everything from my current phone onto it without being eligible to upgrade?
[Community]
I currently have the iPhone 5C and am looking towards buying the iPhone 6, but my upgrade eligibility isn't until November 17, 2016. I would like to purchase this new phone and have no problem paying the full retail price. But, will my plan stay the same as it is on my current phone? Are there any fees...
Can a Verizon Store help transfer content onto a new phone?
[Community]
My daughter damaged her iPhone6.  We received a refurbished iPhone6 through insurance.  She wants to save everything on her old phone (it is still usable), but our Mac is very old and does not support newer versions of iTunes.  Can a Verizon store help transfer all of her content onto the...
How do I get my device to transfer content to my PC?
[Community]
I am having trouble with iCloud automatically transferring photos from my PC to my iPhone. I don't want this. I only want new photos I take with my iPhone to be transferred to my PC. Currently, this is using up too much memory on my phone (I have over 1,000 photos & videos on my PC) and putting photos...
How do i transfer texts from an old iPhone 6 to a new iPhone 6?
[Community]
Need help transferring text messages from old iphone to new.

Verizon FamilyBase

View Activity - FamilyBase™ - Apple iOS
[Device-Specific Instructions]
Access the FamilyBase™ App - Apple iOS
[Device-Specific Instructions]
Add Time Restrictions - FamilyBase™
[Device-Specific Instructions]
Logout - FamilyBase™ - Apple® iOS
[Device-Specific Instructions]

Verizon Messages (Message+)

Verizon Messages (Message+) FAQs
[FAQs]
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.

Verizon Support & Protection

Erase Data - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely erase/wipe/delete its data via a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Lock Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely lock it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Locate Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely locate it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Subscription Setup - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
To set up/activate Verizon Support & Protection to protect your device from viruses and mobile threats and locate it if it's been lost or stolen, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Sound Alarm - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely sound an alarm from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...

Visual Voicemail

Visual Voicemail FAQs
[FAQs]
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.

VZ Navigator

Uninstall VZ Navigator - Apple® iPhone®
[Device-Specific Instructions]

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